Freedom Debt Relief
9.9
Overall Score
Verified Customer
Review Source
Karen L
They're always very prompt about finding out what I asked a question about. I was scared to death when I first started doing this and they are taking care of bills and I'm just relieved. You can always get ahold of somebody to calm you down if you're nervous about something. They take care of my money and pay off whatever and then let me know what's in there if I call them.
6 years ago
Reply from Freedom Debt Relief
Thank you for sharing your feedback about our staff, Karen! We truly appreciate your kind words and look forward to continuing to provide you with excellent service. You can always give us a call at 1-800-655-6303 or track your progress at . Thank you for choosing Freedom Debt Relief!
May. 22nd, 2019
Verified Customer
Review Source
Victoria
Whenever I've contacted the customer service and have questions, they answered everything I needed to ask. They've been doing pretty good work for me as far as getting my settlement.This is my second time with them and I called them back and started my program again with them because I was satisfied the first time. I kind of feel that their fees are a little bit excessive but you do what you have to do.
6 years ago
Reply from Freedom Debt Relief
Thank you for your review, Victoria. We are glad to hear that you decided to continue services with us. We look forward to your completion and thank you for being the best part of Freedom. If you ever need our assistance please call Client Services at (800) 655-6303.
Aug. 6th, 2020
Verified Customer
Review Source
Anonymous
They always let me know what's going on and what stage I'm in. They just sort of keep you in the know of what's going on. They will text me to text them back immediately to let them know if they can go ahead with something. One thing I appreciate is that they did make me aware that credit score would go down but that it would eventually come back up. I thought that was good rather than it being a complete surprise to me. They put my monthly payments on something I could afford.
6 years ago
Reply from Freedom Debt Relief
Thank you for sharing your experience with us! We appreciate you as a client and look forward to continuing to serve you. Our team views communication as a very important tool for success. Please do not hesitate to reach out to our Client Advocates if you have any questions or concerns, 1-800-655-6303. Thank you for choosing Freedom Debt Relief!
May. 22nd, 2019
Verified Customer
Review Source
John Oshkosh, WI
They've answered all my questions. I had to call a couple of times because I wasn't sure on something and whoever I talked to was very helpful and very courteous and answered my questions to my satisfaction so you can't ask more of customer support. They're doing what they promised and they're keeping me information as we reach different steps in the journey.
6 years ago
Reply from Freedom Debt Relief
We're happy to hear about your positive experience, John! We're here for your every step of the way on your journey to financial freedom! Don't hesitate to reach out to our Client Services department if you have any questions along your journey, they can be reached at 1 (800) 655-6303 or by emailing . Thank you for choosing Freedom Debt Relief!
May. 21st, 2019
Verified Customer
Review Source
Nichole S
There's just something about the way they handle the call. The way they handled my request. I've worked in customer service so I can tell good customer service and they've got it down very well. They seem to have gotten good settlement so far. I mean, I've actually had it paid off a little bit more than half of what I owe, so they've had very good settlements.
6 years ago
Reply from Freedom Debt Relief
Thank you for sharing your feedback regarding our program, Nichole! We work and perfect our craft each day and have built strong relationships with creditors resulting in the best settlements possible. Our team is so happy to be serving you as our client. If you have any questions or concerns please contact Client Services, they can be reached at 1-800-655-6303 or via email at . Thank you for choosing Freedom Debt Relief!
May. 22nd, 2019
Verified Customer
Review Source
Sommer The Bronx, NY
Every time that I had a question, the rep answered it very clearly and simply to the best they could explain in layman's terms so I could understand it. They pretty much kept me up to date. They did not make any changes that I wasn't able to understand and I gave the permission. I did not expect that amount of a fee to be taken out for services. I thought it was a bit much.
6 years ago
Reply from Freedom Debt Relief
Thank you for sharing your feedback, Sommer. Freedom Debt Relief will continue to support your journey in becoming debt free and we wish you the absolute best through your completion. We do our best to provide the lowest fee in comparison the interest rate with your credit cards. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
May. 22nd, 2019
Verified Customer
Review Source
Norman Fredericksburg, VA
Every time I've called them they for the most part always have been very helpful in taking care of me, whatever my questions or concerns were. They've pretty much done what they promised to do. They keep me informed and we've resolved several of the outstanding debts already and the remaining ones are well on their way to their final settlement. I feel very pleased with how it's going.
6 years ago
Reply from Freedom Debt Relief
Congratulations on your progress so far, Norman! We will always reach out to you with important updates along your journey. Don't hesitate to reach out to our Client Services department if you have any questions along the way, they can be reached at 1 (800) 655-6303 or by emailing . Thank you for choosing Freedom Debt Relief!
May. 22nd, 2019
Verified Customer
Review Source
Michael Evansville, IN
They kept me abreast of everything that was going on and that was very good customer service. They just seem concerned. They do their job. Freedom Debt really is a very good company to deal with. Within the next few years I will pay off all my credit cards and I will be back on track to being credit worthy again. They're just proven to be very honest and very straightforward with me and I appreciate that.
6 years ago
Reply from Freedom Debt Relief
We're so glad you have had an amazing experience with our program, Michael! We will be by your side at every milestone along your journey to financial success. Don't hesitate to reach out to our Client Services department if you have any questions along the way, they can be reached at 1 (800) 655-6303 or by emailing . Thank you for choosing Freedom Debt Relief!
May. 22nd, 2019
Verified Customer
Review Source
Kayla
They have always been very nice and very thorough. Whenever I call with a question, they never hesitate to help so they have been a real life hero. The client database if really helpful and always up to date. It's been nice. I've been with them for a year and a half and they have already settled four accounts for me. I really appreciate Freedom Debt Relief.
6 years ago
Reply from Freedom Debt Relief
Thank you for your feedback, Kayla. We thank you for your kind words and cannot wait to see you 100% debt-free. If you have any more questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for choosing Freedom Debt Relief!
May. 22nd, 2019
Verified Customer
Review Source
David
The customer service is very thorough in explaining what they are going to do and what my steps were and especially how long it might take and what the process was. It's been very easy to handle the process of working with the credit card companies through them. I feel pretty confident Freedom Debt is going to resolve the issue. Everything they said has happened the way they stated, they've held nothing back. They've been very thorough making sure I knew exactly what was going on.
6 years ago
Reply from Freedom Debt Relief
Thank you for your review, David. Our highly trained team of Client Advocates have your best interest in mind and we are very confident you will be successful in obtaining financial freedom. Success is coming your way soon! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
May. 22nd, 2019
Verified Customer
Review Source
Joseph
They were very courteous and they helped me out a whole lot. They promise what they were going to do and they stuck to their word. They were very accommodating and kept me up to date with all the information I needed. If there was anything I didn't understand, they thoroughly explained to me out it worked and I finished the program successful. I was very satisfied that I would recommend them to anybody.
6 years ago
Reply from Freedom Debt Relief
This is great feedback, Joseph. Freedom Debt Relief is thrilled to assist you in obtaining financial freedom and we will continue to update you on your account. We would greatly appreciate if you recommended our services to your friends and family. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
May. 22nd, 2019
Verified Customer
Review Source
Anonymous
The rep was wonderful and walked me through every single step and I felt really safe doing it. I thought my credit score was going to plummet and at first it looks like they've been making payments to my debtors and my credit score is poor but it's not as low as I thought. I thought I was going to end up paying less money but it took a while before things took place so I ended up paying a little bit higher than I was expecting.
6 years ago
Reply from Freedom Debt Relief
Thank you for your feedback. We are overjoyed to hear of your positive experience thus far and we are confident you will see fantastic results. Financial freedom is coming your way soon! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
May. 22nd, 2019
Verified Customer
Review Source
Adam
They have been responsive every single time that I've called. They've been friendly and they've solved my issues or given me steps to do in order to get the issues solved. It just makes a lot of sense. They've done a great job of settling accounts out. They really work with what I am capable of doing and have kept their word every step of the process.
6 years ago
Reply from Freedom Debt Relief
This is great to hear, Adam. Freedom Debt Relief is overjoyed to resolve your debt and we will continue to assist you in every way we can. We are very confident you will continue to receive outstanding results. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
May. 22nd, 2019
Verified Customer
Review Source
katie nicoulin
They have helped me more then ever! I have been with them for almost a year and they are understanding they have helped me when I need to move a payment date back and if I only had half they took that and I found that to be so amazing. When i fell short they were able to work with me to still pay something so I don't fall behind. This was the best thing for me!!
6 years ago
Reply from Freedom Debt Relief
This is great to hear, Katie. Freedom Debt Relief has your best interest in mind and we are happy to support you through your completion. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Apr. 22nd, 2019
Verified Customer
Review Source
carlos a. marcano
Fredom Debt Relief had been ever sice I started the program always very courteous, professional and willing to work with me. They provide very trustworthy information which you one confidence to work with them. The waiting time when I call for whatever reason it is very prompts. The dashboard it is very helpful to keep tract of my progress. In over all I am very pleased with FDR. Thank you so much. Keep the excellent work.
6 years ago
Reply from Freedom Debt Relief
Thank you for the many compliments! We are thrilled to hear how much you are enjoying our program. We hope to continue providing you with a world-class customer service experience. Also, great job utilizing your client dashboard! Did you happen to see the chat option available? We are here 7 days a week to address any questions or concerns that come up for you. Thank you for choosing Freedom Debt Relief to meet your financial goals.
Apr. 3rd, 2019
Verified Customer
Review Source
Mary C Custidero
Dept Relief. I feel the teamwork is amazing. I know they have my back. I truly have no worries about my debt since using them. I appreciate their follow up with me. I love the fact they have a chat area where you have someone to chat with 24/7 which has been so helpful if I had a concern or a question. To me they are my earthly Angels. They were recommended to me and I have had no regrets at all.
6 years ago
Reply from Freedom Debt Relief
Thank you for the many compliments, Mary. We are honored to know how pleased you are with our service. The greatest reward is knowing that our service has provided you with peace of mind when it comes to your finances. Thank you so much for sharing this! Please continue to reach out to our client services team regarding any other questions or concerns that come up for you. Thank you for choosing Freedom Debt Relief to meet your financial goals.
Apr. 3rd, 2019
Verified Customer
Review Source
RKE Winkle
I never thought about debt relief until one of FDR's cust serv people contacted me and explained their product. I'd been struggling with credit cards but their help sounded as if I could do better. I turned my CC debt over to them, followed their directions about interacting with my creditors. It was hard not making the monthly payments, waiting on the companies to settle. I started increasing my monthly payments to FDR to shorten the 48 month payment time frame. I hope to shorten the payment time to FDR even more in the near future. The CS people are always very nice and answer any questions or concerns. It seems to be a solid way to reduce CC debt so far. They offered a bank loan so I could make sure all my repayment monry was in the pot , perhaps they could secure settlements quicker, I refused that as i didnt want any further debt. Nothing further was said.., no one badgered me. I'm only part way though my settlements. So far so good. Ask me in anither year. Yes I'll recomment the services of FDR to anyone.
6 years ago
Reply from Freedom Debt Relief
We're glad to hear you're having so much success in our program. Congratulations on taking the initial leap toward your financial freedom. We are grateful to know you now have a brighter outlook on your financial future. Thank you for complimenting our level of customer service as well! We hope to continue providing you with amazing experiences. Thank you for choosing Freedom Debt Relief to obtain your financial goals!
Apr. 4th, 2019
Verified Customer
Review Source
Jill B
FDR has been very easy to work with from day one. Everyone is always so helpful and answers all my questions and concerns. The program has really taken been a good way for me to get things in order. I was so worried about paying off all my debt and the monthly payments were almost too much for me to handle. Now that I am in the program I make the one monthly payment and I don't have to worry about late fees for payments to creditors that I may have missed. I feel I can breathe again without stressing every month on the bills.
6 years ago
Reply from Freedom Debt Relief
It is extremely rewarding to hear you say our program provided you with peace of mind regarding your finances. Thank you so much for sharing! The greater reward is knowing the monthly deposit amount calculated is doable for you. Our goal is to allow you some cash flow from month to month while still resolving the debts enrolled in our program. As we continue the journey together, be sure to log onto your client dashboard at to monitor your progression along your graduation path. Thank you for being the best part of Freedom Debt Relief!
Apr. 4th, 2019
Verified Customer
Review Source
Jana Leigh Manke Murfreesboro, TN
If you are serious about reducing your debt and are willing to commit to the program, FDR can change your financial future. FDR is there for you every step of the way; they explain everything, handle all calls from creditors and provide resources from start to finish. Committing to FDR is one of the best choices I’ve ever made for myself. I highly recommend Freedom Debt Relief to anyone who is serious about taking control of their finances!
6 years ago Edited January 10, 2024
Reply from Freedom Debt Relief
Thank you, Jana Leigh, for your encouraging feedback and sharing your progress thus far! We're so excited to be able to help you with becoming debt free! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Apr. 3rd, 2019
Verified Customer
Review Source
Wandy B.
I was so overwhelmed with the sudden changes in my life that contributed to not being able to fulfill my financial responsibilities. The FDR Representative that explained the program and helped set things up for me brought great relief. The debt was making me sicker and with their help I was able to finally be able to breathe and move forward, while still being responsible. I appreciate that very much.
6 years ago
Reply from Freedom Debt Relief
We're sorry to hear of the circumstances that led you to our program. However, we are very excited to have you aboard! As you begin your journey with us, know that we are available 7 days a week to address any questions or concerns that come up for you. Client services can be reached by calling (800)655-6303 or via email at . You can also chat with us live when logged onto your client dashboard at . Thank you for being the very best part of Freedom Debt Relief!
Apr. 4th, 2019
Verified Customer
Review Source
Rhonda Broken Arrow, OK
Every time I call they have a solution to whatever the question is and whatever the problem is. We already have two of my debtors that I havve payments going to them to negotiate. When I've sent them an email and within a day or two they have responded back and tell me that they have received my email and I think that's very important that they keep the communication going. Everyone that I've come in contact with on the phone, email, or whatever the contact is, it's been very positive.
7 years ago
Reply from Freedom Debt Relief
We assure you that you'll always be informed of your progress, Rhonda! We're here to help and we're proud of the success you've seen thus far! Keep up the great work and please don't hesitate to reach out to us any time you may have questions or need assistance with your account! Our client services team can be reached by calling (800) 655-6303 or log onto your client dashboard at and chat with us! Thank you for choosing Freedom Debt Relief!
Mar. 28th, 2019
Verified Customer
Review Source
Leonard Buffalo, NY
The money they ask for is very very reasonable. They explained everything and how they did it at the beginning. I've been with them for five years I think it is and everything they said and that they were going to do is what they have done. If they need to change something, they explain it to you and what would happen if they changed it and how it would interfere. They were very very informative. They're the best. They do what they tell you they're going to do and they stand behind it.
7 years ago
Reply from Freedom Debt Relief
We always have your best interest in mind, Leonard! We're here for you any time you have questions or need assistance with your account! Our client services team is in-house seven days a week and they can be reached by calling (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!
Mar. 28th, 2019
Verified Customer
Review Source
Karen Rigby, ID
They've always been really good to help me and make the right decisions. They just have really been good to us. They're just really good on wha tthey do. They saved us almost ten thousand dollars worth of interest on the loans and the bills. They really are interested in helping people to get to the point where they're out of debt. Even when I ran into a problem when I had to not take the money for the payments that month, they were always really positive about it.
7 years ago
Reply from Freedom Debt Relief
Thank you for taking the time to write us a fantastic review, Karen! Your savings thus far has been absolutely phenomenal and we're looking forward to your continued success with our program! Keep up the great work and please don't hesitate to reach out to us any time you have questions about your account. Our client services team can be reached by calling (800) 655-6303 or email . Thank you for being a part of Freedom Debt Relief!
Mar. 28th, 2019
Verified Customer
Review Source
Hilda Williamsburg, VA
First of all, speaking with the salesman to get started, I was really kind of skeptical because I never had done anything like that and I got real comfortable talking to her and she explained it so well. If I have any questions about anything that's going on, she was just always there and always kind and remembered me and so pleasant. The communication has been great and I've saved money already and should be over about halfway through the program.
7 years ago
Reply from Freedom Debt Relief
Thank you very much for your thoughtful review, Hilda! We're so glad to hear that your debt consultant was attentive to your needs! Did you know that we also have a helpful client services team that's in-house seven days a week? They can be reached by calling (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!
Mar. 28th, 2019
Verified Customer
Review Source
Anonymous Waterford, MI
They call me and they don't treat me like I am not a good person because I've got into a hardship. They treat me with dignity and respect and help me and guide me in a good direction that I need to go to resolve this situation. They have a wonderful website with the dashboard that I can go and monitor my progress daily. They encourage me to always keep checking and watch the progress as well.
7 years ago
Reply from Freedom Debt Relief
We all understand that financial hardships can happen to anyone and we're here to step in and help. We're on your side each step of the way and any time you have questions for us, please don't hesitate to contact our client services team. They can be reached by calling (800) 655-6303 or log onto your client dashboard at and chat with us! Keep up the great work and thank you for being a part of Freedom Debt Relief!
Mar. 28th, 2019
Verified Customer
Review Source
Ronald Yonkers, NY
When you call in, the representatives are very knowledgeable. The people are very friendly and they answer all questions that you present to them. I'm very pleased with the result. After something came up and I needed to have an extension, they would accommodate me and when I called for an additional payment, they would accommodate me and their service is excellent. I have been with them for over twelve months and I've made over twenty five payments and they've settled three accounts.
7 years ago
Reply from Freedom Debt Relief
Thank you for your review, Ronald. At Freedom Debt Relief, we have very educated Client Advocates that are pleased to answer any questions or concerns you have. We are very proud of your success and we are looking forward to your graduation! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Mar. 28th, 2019
Verified Customer
Review Source
Alison
I looked into several different companies and decided that Freedom Debt Relief would be a really good choice for me. My whole experience has been positive and exceeded my expectations and I would do it again if I had to. They are fast and thorough and the settlements have been good. I am totally comfortable with it. They are always available to me and give me very thorough and concise replies to my questions.
7 years ago
Reply from Freedom Debt Relief
Thank you, Alison, for your amazing support and compliments you give to our company! We couldn't have done it without your hard commitment to our program. We look forward to watching you become financially free! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Mar. 26th, 2019
Verified Customer
Review Source
Joshua
Freedom Debt Relief keeps you updated by the minute when there is a settlement. They are very honest and persistent and they made me feel very comfortable. They were very professional and quick. I was expecting to get things done a little quicker because I am on disability, I thought we would be able to leverage being that but I am satisfied with their work.
7 years ago
Reply from Freedom Debt Relief
Joshua, we're so glad to hear that the important communications you are receiving are helpful for you. We look forward to continuing to assist you in getting debt free! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Mar. 26th, 2019
Verified Customer
Review Source
Phyllis
I am one hundred percent happy with my decision to sign up with Freedom and I have finally arrived at my graduations point so I thank them very much. I feel like the weight of the world has been lifted off my shoulders. They were always willing to discuss my account and work out any issues and would call with any possible settlement. They were very good about keeping me informed.
7 years ago
Reply from Freedom Debt Relief
Thank you, Phyllis, for your spectacular feedback! We celebrate with you as you have completed the program and are debt free! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Mar. 26th, 2019
Verified Customer
Review Source
Diane Pederson
Freedom Debt Relief is very efficient and quick. They have settled just about all of my creditors. The ones that they haven't settled with are in negotiations. And once they are there it takes hardly no time to get it settled. They are avery good company and trustworthy . The people that work there are very helpful and friendly. They are willing to help whenever you call.
7 years ago
Reply from Freedom Debt Relief
It is our pleasure to accompany you on this journey, Diane. Congratulations on how far you've come in our program. We could not be any prouder of your efforts and hard work. Please continue to call or email client services with questions about your account. Thank you for choosing Freedom Debt Relief!
Mar. 26th, 2019
Verified Customer
Review Source
Jeremy Torrence
Freedom Debt Relief has so far delivered on the things that they promised. My wife and I started an account with them last summer and 7 months in they have already negotiated settlements for 3 of our 8 accounts. Their customer service department has always been helpful and polite even when we had an unexpected expense which caused us to have to skip a payment I called them up and they helped me postpone my payment.
7 years ago
Reply from Freedom Debt Relief
Thank you for sharing your experiences with us. We're glad to hear that client services has provided you with terrific service. The greater reward is knowing we were able to come up with a solution that worked for you. Please continue to call or email client services as other questions come up. Thank you for choosing Freedom Debt Relief. Here's to your debt-free future!
Mar. 26th, 2019
Verified Customer
Review Source
Elizabeth Couch Evarts, KY
Signing up with FDR immediately lifted a huge weight off our shoulders! Debt is very stressful and intimidating but they eased my mind with their knowledge of what was happening and everything they said turned out to be true! Anytime I had questions I could call or email and always got a response. My debts are settled now and I don't have any regrets.
7 years ago
Reply from Freedom Debt Relief
Debt is stressful and intimidating, Ms. Couch. We couldn't agree with you more on that. However, we are so very proud of your progression with us! You have done an absolutely amazing job remaining committed to our process and progressing along your graduation path. Fantastic job! Did you know that we offer a referral bonus? Feel free to contact client services at (800)655-6303 or via email at for further details. Thank you for choosing Freedom Debt Relief to meet your financial goals.
Mar. 19th, 2019
Verified Customer
Review Source
Erin New Palestine, IN
FDR is very easy to contact. There's always a live person that you can talk to. Everything with that program is very efficient and they're good about letting you know what the next steps will be and give you advice on how to get things taken care of sooner. It's probably the best decision I could have made in my circumstances. They've been a really good service and I highly recommend them.
7 years ago
Reply from Freedom Debt Relief
Thank you for taking the time to write us a wonderful review, Erin! We're here to support you at each stage of your program and any time you have questions for us, please don't hesitate to reach out! Our client services team is available seven days a week by calling (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!
Mar. 15th, 2019
Verified Customer
Review Source
Judith San Bernardino, CA
Every time I call or have a questions, they always answer it or find out and call me back and give me an answer and response. They get back to me right away. They worked on my problem right away. They started figuring out how to take the easiest one to pay off first and get rid of them so that we can concentrate on the bigger ones later on. The only concern that I have is that I hope I don't have to pay taxes on what I'm saving.
7 years ago
Reply from Freedom Debt Relief
Thank you for your great feedback about our client services team, Judith! We work hard for our clients and we're proud of the work that we do! If you have any questions for us about your account, please don't hesitate to reach out to our client services team. They can be reached by calling (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!
Mar. 15th, 2019
Verified Customer
Review Source
Rena Hamblin
Everyone I have worked with at FDR has been friendly, courteous, and compassionate. They have not made me feel stupid or like I'm a failure because of my current financial situation. This is the first time I have ever utilized an organization such as FDR and they have made the experience as pleasant as possible for this type of situation. I had prayed and asked God to help me make the right decision after I had already made a lot of wrong ones and I feel like He lead me to FDR. I am thankful!
7 years ago
Reply from Freedom Debt Relief
Hello Rena,
Thank you for your wonderful feedback. We are very pleased to hear of your fantastic experience with our Client Advocates and we are looking forward to seeing your success in the future. Keep up the excellent work! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Thank you for your wonderful feedback. We are very pleased to hear of your fantastic experience with our Client Advocates and we are looking forward to seeing your success in the future. Keep up the excellent work! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Mar. 14th, 2019
Verified Customer
Review Source
Ann
The woman I spoke to was really awesome on the phone and she assured me that it's very easy to get in to and it's been I think over a yeaer now and I'm super happy with it. Anytime I've had questions I was able to reach somebody on the phone and almost immediately during their office hours. Also the chat feature on the website on the dashboard is really helpful too. They've always been nothing but nice to deal with. It was super fast and super easy. Everytime I got a settlement alert instead of having to be on the phone at my job. They are really willing to negotiate on your behalf.
7 years ago
Reply from Freedom Debt Relief
What amazing feedback. We cannot thank you enough for sharing. It's extremely rewarding to hear you've had such a great experience while enrolled with us. Great job utilizing your resources to stay on top of your account details. We also appreciate you complimenting our staff in client services. It is our pleasure to accompany you on this journey. Keep up the great work and thank you for choosing Freedom Debt Relief!
Mar. 11th, 2019
Verified Customer
Review Source
Christine Mountain Home, AR
I was looking for a place that would give me a good payment that would not strain my budget and they did a real good job giving me a payment I could handle. They've always been very friendly and they've always answered my questions when I emailed or talked to them on the phone. I'm really pleased with their services and I'm very glad to continue with them.
7 years ago
Reply from Freedom Debt Relief
Thank you for sharing, Christine, as these are all wonderful things to hear! We're so glad to know how pleased you are with our service. Our goal is to consistently provide you with an excellent customer service experience! Keep in mind you can also chat with a live advocate when logged onto your client dashboard at . Thank you for being the best part of Freedom Debt Relief!
Mar. 12th, 2019
Verified Customer
Review Source
Dale Woodbridge, VA
They've been pretty good and have responded to almost everything with a reasonable amount of time. Sometimes there's a little confusion with multiple messages about the same thing, but for the most part when you reach out directly, they do a good job of trying to straighten everything out. They've actually completed everything they said they would get completed.
7 years ago
Reply from Freedom Debt Relief
Thank you for your honest feedback, Dale. We apologize for any confusion caused by multiple alerts. We've worked really hard over the years to consistently improve how we communicate with our clients. Thank you, again, for your feedback! Please continue to contact us in client services anytime assistance is needed regarding your account. Thank you for being the best part of Freedom Debt Relief!
Mar. 11th, 2019
Verified Customer
Review Source
Donna Huntington Beach, CA
I like the way they do things. It's very efficient and they just take care of things in a business like manner. Once you get started you pretty much don't have to worry about it anymore. They just take care of everything. They're very polite and very nice and they don't bother you. There's always someone you can call and get ahold of. It's a very good operation. They keep you updated constantly.
7 years ago
Reply from Freedom Debt Relief
We appreciate the many compliments, Donna. Thank you for sharing the positive experiences you've had since enrolling with us. Our goal is to provide our clients with a world-class customer service experience each and every time. Please continue to contact us as other questions come up for you. Thank you for choosing Freedom Debt Relief to meet your financial goals.
Mar. 12th, 2019
Verified Customer
Review Source
Ian Reese Milford, UT
Everytime I call, I get an actual person and they don't have to transfer me from person to person. The person that I call knows the answer to my situation and can help me right away. There is a realy person, it's not just a machine. They're able to do exactly what they promised when I signed up. I just wish that I would have done it sooner. I was apprehensive at first but now that I've been in it for a couple of years I am satisfied and just wish that I would have done it sooner.
7 years ago
Reply from Freedom Debt Relief
Ian, we're glad you joined our program when you did. Your review brings us joy and keeps us going. We enjoy having you in the program and assisting you in becoming debt free. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Mar. 12th, 2019
Verified Customer
Review Source
Irene Hollister, CA
They're always on top of things and let me know when something changes or if something's going on and they inform me right away. The service is excellent. They really work with me to get this taken care of and they have saved me a lot of money in interest. The people that I worked with are very friendly and very very efficient and they treat me like a human being. They're very accommodating and I think the staff does a wonderful job.
7 years ago
Reply from Freedom Debt Relief
Dear Irene,
We really appreciate your outstanding feedback! We truly care about our clients and we work hard to build a relationship with them so they can be as comfortable as possible while in the program. Thank you for trusting us to lead you to financial freedom! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
We really appreciate your outstanding feedback! We truly care about our clients and we work hard to build a relationship with them so they can be as comfortable as possible while in the program. Thank you for trusting us to lead you to financial freedom! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Mar. 12th, 2019
Verified Customer
Review Source
Joan C. Tavares, FL
They keep you informed and do what they say they're going to do. It relieves your mind to know somebody is working on this and professing. They're accomplishing their goal which is my goal. They are progressing as long as you pay every month and they take out a certain amount of money from your funds and set it aside and that's the money they use to negotiate with the creditors and they do a very good job of it too. Everything seems to be going along very nicely and the goal is being reached.
7 years ago
Reply from Freedom Debt Relief
We appreciate your review, Joan. We are thrilled to ease your mind while you become debt free and we will continue to assist you through your graduation. Success is coming your way soon. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Mar. 12th, 2019
Verified Customer
Review Source
Earl Berkeley, CA
They support you all the way. They give you all the information on how they can help you and proceed to help you. When they tell you they're going to do something for you, they absolutely do it. They create the best situation for you. They are the best. They let you know every step of the way what is going on. They are totally the best. Everyone there is absolutely professional, nice, personable, and just pleasing to know the company is out there and they do what they can to help you. I wish more companies were like Freedom Debt. My experience I had with them was absolutely fantastic.
7 years ago
Reply from Freedom Debt Relief
This is an amazing review, Earl! We absolutely support you at Freedom Debt Relief and we will continue to have your best interest in mind. We are thrilled to hear about your experience and we wish you the best in the future. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Mar. 12th, 2019
Verified Customer
Review Source
Kevin Rolesville, NC
Their customer service is always available. There is never a wait time. They always answer your questions very thorough. They'v very knowledgeable and detailed. They don't have a problem when it comes to answering your questions. They are very personal and they really care about the customers and clients. Honestly, it's one of the best customer supports that I've experienced. What they say about the company is actually true. They're going to keep you in the loop and not leave you outside.
7 years ago
Reply from Freedom Debt Relief
We are happy to see your wonderful feedback, Kevin. We strive to provide excellent customer service and we will continue to answer any questions or concerns you have very thoroughly. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Mar. 12th, 2019
Verified Customer
Review Source
Lynda Brooksville, FL
There's always somebody there from customer support. They don't put you on hold and they actually ease all your problems with simple answers. They are very good. I had my first debt cleared a lot quicker than they had estimated. I'm very happy with it. It actually sayves me money and they do the negotiating with the company so I basically just sit back and let them do the work. Everybody has been fantastic. From the first call, everybody has been really wonderful.
7 years ago
Reply from Freedom Debt Relief
Thank you for your feedback, Lynda. At Freedom Debt Relief, we strive to provide outstanding customer service and professionalism throughout your graduation and we are thrilled to hear of your experience so far. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Feb. 27th, 2019
Verified Customer
Review Source
Karen De Queen, AR
Every time the customer service ever contacted us or we contacted them, they were more than helpful and were tremendously very kind to us. Everything that was ever done, they made sure they contacted us and let us know everything that was going on. We just appreciate everything they've done for us and they've been very helpful to us and we would recommend them to anyone that was in any kind of financial need.
7 years ago
Reply from Freedom Debt Relief
We're happy to provide you with the service you need to reach your financial goals, Karen! Our team is always on your side and please continue to reach out to us any time you have questions about your account. Give our client services team a call at (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!
Feb. 27th, 2019
Verified Customer
Review Source
Robert Billings, MT
"Everyone is so nice and helpful. If we have a question, we know someone will be there to help us. We are so thankful for the help we’ve been given. We ere is debt pretty deep.
We were both wondering what we were going to do. We are both retired. I’m 76 and my husband is 78. We just had to find a way to get our bills paid. We’ve learned to do without, a lot. It hasn’t hurt us a bit. We thank Freedom Debt Relief.
Robert and Sharon Wilson
7 years ago Edited January 10, 2024
Reply from Freedom Debt Relief
This is great feedback, Robert! We are very happy to take control of your debt and we will continue to do our best in resolving all of your accounts. We also would be very pleased to see you recommending Freedom Debt Relief to your friends and family. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Feb. 25th, 2019
Verified Customer
Review Source
Sehiza Clayton, NC
It is a really excellent service. I would recommend it to anyone that goes through hard times. I finally got peace of mind that I am not going to make anymore mistakes financially and they really showed me the way to get rid of overall debt. I appreciate the customer service, everybody that I worked with was really excellent. From the beginning everybody was really supportive and knowledgeable.
7 years ago
Reply from Freedom Debt Relief
It is our pleasure to provide you with an option to resolving your debt, Sehiza. Congratulations on completing our program! We wish you nothing but the brightest financial future! Thank you for choosing Freedom Debt Relief as a guide to getting you here.
Feb. 25th, 2019
Verified Customer
Review Source
Lana Jill Akron, OH
When I spoke to the young man at Freedom, I was very impressed with what he told me they could do. We had a couple bad years and some tragedy in the family which had gotten us in some financial trouble. We have been with them several years now and my debt is coming down faster than I could have ever done on my own. I have only had to call customer service a couple of times and they were always there and if they couldn't answer my questions, the representative called me back in the same day.
7 years ago
Reply from Freedom Debt Relief
Good afternoon Lana,
Thank you for your positive feedback and response. We are pleased to hear about your wonderful experience with Freedom Debt Relief and we will continue to inform you about any changes made to your program. We are very proud about your use with the Client Dashboard as well. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Thank you for your positive feedback and response. We are pleased to hear about your wonderful experience with Freedom Debt Relief and we will continue to inform you about any changes made to your program. We are very proud about your use with the Client Dashboard as well. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Sep. 20th, 2018
Verified Customer
Review Source
Sandra Jacksonville, FL
I was having problems after my mother passed away and I had a lot of bills from taking care of her and I am very happy with my decision to sign up. I would highly recommend it. I am about halfway there and they have already taken care of a lot of things. They helped me throughout it and I had a couple of problems last summer where someone tried to file a suit against me and they worked with me and put me in touch with a legal agency and it was resolved.
7 years ago
Reply from Freedom Debt Relief
Hello Sandra,
Thank you for your outstanding feedback. We are very proud of your success thus far and we are excited to see you complete our program. We are also very proud of you using the Client Dashboard, keep up the great work. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Thank you for your outstanding feedback. We are very proud of your success thus far and we are excited to see you complete our program. We are also very proud of you using the Client Dashboard, keep up the great work. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Sep. 20th, 2018
