Name: Freedom Debt Relief
Rating: 4.7

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Verified Customer

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Christine Mccants Philadelphia, PA

Customer service is just great. I never had a problem when I called. They have already paid off a couple of my creditors.

7 years ago

Reply from Freedom Debt Relief

Hello Christine,

Thank you for your positive feedback. We strive for outstanding customer service and we will continue to show this to you. We are excited to see you debt free. Hello Luis,

We appreciate your honest feedback and we are so glad to hear about your positive experience with Freedom Debt Relief. Our program is definitely the best debt resolution option and we will assist with all of your accounts enrolled. We want you to be debt free! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 20th, 2018

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Verified Customer

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Stephen New Virginia, IA

Everybody is on top of you, reinforcing and very kind. They gave a response to every question I had and were genuinely concerned about my issues.

7 years ago

Reply from Freedom Debt Relief

Thank you for taking the time to leave us a review, Stephen! Our goal is to ensure our clients feel educated, so they can feel comfortable and confident about with us. If you ever have any questions or concerns, please do not hesitate to contact us at 1(800)655-6303. Thank you for being the best part of Freedom Debt Relief!

Aug. 6th, 2020

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Verified Customer

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Harold NM

They are quick and understanding and provide all details necessary to get your debt cleared up in a matter of time. It was the best decision I made.

7 years ago

Reply from Freedom Debt Relief

Thank you for sharing your positive feedback, Harold! We love to hear from our satisfied clients! Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

Aug. 6th, 2020

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Verified Customer

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Anonymous Philadelphia, PA

Everytime I called in, someone answered and then gave me everything that I needed to know. After 3 months, I already made a settlement.

7 years ago

Reply from Freedom Debt Relief

This is amazing feedback! We will continue to provide you detailed answers to any of your questions or concerns and we are so proud of your success thus far. It is outstanding to hear you have already received a structured settlement within three months of your program. Congratulations on your accomplishment! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 20th, 2018

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Verified Customer

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Gloria Washington, DC

It has only been 6 months and Freedom Debt Relief has deleted a lot of my debt. They keep me informed on my situation through timely emails.

7 years ago

Reply from Freedom Debt Relief

Hello Gloria,

We love to hear your outstanding results thus far. We are proud to take control of your accounts enrolled in Freedom Debt Relief and we will continue to send you important communications, such as emails or text messages. Keep up the great work. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 20th, 2018

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Verified Customer

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Anonymous Jonesborough, TN

Freedom Debt Relief is very helpful, very informative, and very timely. They have reduced my monthly payments and the amount I owe tremendously.

7 years ago

Reply from Freedom Debt Relief

Thank you for your amazing feedback. We love to inform our clients on any changes made to their program and we are very happy your monthly deposit fits within your budget. Success is coming your way! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 20th, 2018

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Verified Customer

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S Philadelphia, PA

Freedom Debt Relief does the job that they say they will. I like their service, and I like how they try to fix and build my credit.

7 years ago

Reply from Freedom Debt Relief

Hello S,

This is amazing to hear! We are here to assist in resolving your debt and we are very happy to have you enrolled in Freedom Debt Relief. We want you to succeed in becoming debt free. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 20th, 2018

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Verified Customer

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Nancy Chavez

They helped so much from day one. Up to the last moment. Also, every time I called customer service every rep was very helpful and patient.

7 years ago

Reply from Freedom Debt Relief

Thank you, Nancy for your kind words! It makes us happy to hear that you notice the quality of our customer service. Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 19th, 2018

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Verified Customer

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Pepsi440

They are doing as they promised. They have payed down several of my debts. It is minimal work on your part as long as you pay the amount specified.

7 years ago

Reply from Freedom Debt Relief

Thank you for your positive response. We are so thrilled to resolve your accounts and to pay off your debts. Congratulations on your success so far. Keep up the great work! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 19th, 2018

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Verified Customer

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Darla Batchler

Customer support is fantastic. They have already negotiated and paid off 2 of our debts that we had been paying for years and making no headway with.

7 years ago

Reply from Freedom Debt Relief

Good afternoon Darla,

Thank you for your positive feedback. We strive for outstanding customer service and we are so happy to demonstrate this to you thus far. We will continue to negotiate on the remaining accounts in your program and we are excited to see you succeed in Freedom Debt Relief. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 19th, 2018

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Verified Customer

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Aaron Leitz

They were friendly, helpful, knowledgeable. I was given a clear understanding of the program. I was confident that I would be taken care of.

7 years ago

Reply from Freedom Debt Relief

Thank you Aaron for your positive review. We are so happy you have an understanding of Freedom Debt Relief and how our program works. We are confident you will succeed in our program! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 19th, 2018

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Verified Customer

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Carolyn King

Have had no problems so far. They text me if I haven't checked my account in a while. Have already reached one agreement with companies.

7 years ago

Reply from Freedom Debt Relief

Wow, Carolyn that's amazing news! We're excited to help you reach your graduation path on becoming debt free! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 19th, 2018

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Verified Customer

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Geneva Brown

I like the way that everything is explained to me and what's going to happen at the end of all of my debts that is going to be paid off

7 years ago

Reply from Freedom Debt Relief

Hello Geneva,

Thank you for your response. We are very happy to hear the program was explained thoroughly and in detail because we want you to know the process of negotiating and resolving your accounts. Success is coming your way soon. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 19th, 2018

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Verified Customer

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April

They are a good company that I went to during a financial crisis. They helped me with the bills I couldn't handle and cane up with s plan to get me out of debt.

7 years ago

Reply from Freedom Debt Relief

Thank you, April for you excellent feedback! We're excited to see you reach your graduation path on becoming debt free! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.

Sep. 18th, 2018

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Verified Customer

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Anonymous Billings, MT

I was kinda skeptical about the whole freedom debit relief but its been 1 years since I enrolled and Im 3 credit card down :)

7 years ago

Reply from Freedom Debt Relief

Good afternoon,

Thank you for your positive response. This is awesome! We are so proud of your success so far and now your graduation path is coming soon. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 18th, 2018

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Verified Customer

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Darlene

They do a good job of letting me know when it's time to pay something off or to start paying something else off. They're helping my credit score.

7 years ago

Reply from Freedom Debt Relief

Thank you, Darlene for sharing your great feedback! We will continue to keep you updated as soon as we have reached another settlement! The great news is that you can also log into the client dashboard and see the progress of your accounts. Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 18th, 2018

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Verified Customer

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Neda Elther

They have good customer service representatives. It would have taken me a lot longer to clear up my debts on my own than with them.

7 years ago

Reply from Freedom Debt Relief

Thank you, Neda for your outstanding review! We're excited for you to become debt free! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 18th, 2018

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Verified Customer

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Janet

They are professional and courteous, return phone calls fast, and provide explanations in terms I understand. It's thorough, easy, and quick.

7 years ago

Reply from Freedom Debt Relief

Good afternoon Janet,

We appreciate your response. We strive for outstanding customer service and we are so proud to demonstrate this to you thus far. Great success is coming soon! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 14th, 2018

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Verified Customer

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Dana

I called them whenever I wanted to and they answered all my questions that I had no matter what it was. They took care of everything I needed.

7 years ago

Reply from Freedom Debt Relief

Thank you Dana! We love your response and we absolutely are here for you whenever you call. We will make sure to take care of everything we can. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 14th, 2018

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Verified Customer

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Linda

They answer my questions, send me emails, and let me know what's happening. They're doing a good job and helping tremendously.

7 years ago

Reply from Freedom Debt Relief

Good afternoon Linda,

Thank you for your positive response. We are here for you and will continue to demonstrate amazing customer service through your graduation. We are excited to see your accomplishments with Freedom Debt Relief. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 14th, 2018

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Verified Customer

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Ronald

Everyone is courteous and professional. They call, or text and I can talk to them anytime I want, they're always available.

7 years ago

Reply from Freedom Debt Relief

Good afternoon Ronald,

Thank you for your positive response. We try our best to available everyday of the week because we want to assist you in every way we can. We are excited to see your accomplishments with Freedom Debt Relief. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 14th, 2018

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Verified Customer

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Shirley Utica, MI

Every time I've contacted them they were helpful to me. They kept me up to date on my phone and email, they're excellent to work with.

7 years ago

Reply from Freedom Debt Relief

Hello Shirley,

Thank you for your positive review. We are so happy to assist you with any questions you have and you are excellent to work with as well. Keep up the great work! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 14th, 2018

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Verified Customer

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Ryan Charlotte, NC

Every time I called they seemed to know what I was calling about, they've been great. I feel confident I made the right decision to go with them.

7 years ago

Reply from Freedom Debt Relief

Hello Ryan,

We appreciate your response. You definitely made the best decision in choosing Freedom Debt Relief as your debt resolution and we will demonstrate amazing service throughout your path to financial freedom. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 14th, 2018

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Verified Customer

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Suzanne Grand Blanc, MI

They keep working with my credit card companies to get me the best deal possible. They keep me updated and answer any questions I have.

7 years ago

Reply from Freedom Debt Relief

Suzanne, we will continue to work to get you the best settlements as possible, to make sure you see the savings! We will get you through, to accomplish your goal on becoming debt free! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 14th, 2018

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Verified Customer

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Linda Erie, PA

If I have any questions or I need to contact somebody, somebody is always available. My debt hasn't been paid off as fast as I hoped.

7 years ago

Reply from Freedom Debt Relief

Good afternoon Linda,

Thank you very much for your positive response. We will definitely be here to answer all of your questions or concerns and you have the ability to speed up your graduation! If you are able to supplement your account with any additional funds this can take off months of your program. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 12th, 2018

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Verified Customer

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Theresa Valencia, PA

They helped through all the process, they were there for me if I have any questions. They were really helpful. No problems so far.

7 years ago

Reply from Freedom Debt Relief

Hello Theresa,

This is an amazing review! We will absolutely be there for you through your graduation and we are so excited to see you complete debt free. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 12th, 2018

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Verified Customer

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Pat Gebhardt Fort Myers, FL

They've always been there with reassurance and giving us the right time. They've done everything they said they would do.

7 years ago

Reply from Freedom Debt Relief

We appreciate the positive review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Mar. 9th, 2018

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Andrea Marana, AZ

Every time I call them with questions or follow up they are very prompt and very knowledgeable. They are just very helpful.

7 years ago

Reply from Freedom Debt Relief

Good afternoon Andrea,

We thank you very much for your positive feedback. We take pride in our fantastic customer service and we are so proud to demonstrate this to you throughout your program. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 12th, 2018

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William Clovis, CA

They've done what they said they'll do and it worked out really well. They keep me informed very well on what is up and what I have in the account.

7 years ago

Reply from Freedom Debt Relief

Hello William,

We strongly appreciate your feedback. We love to see you have had a wonderful experience with Freedom Debt Relief and we will continue to update you on any changes regarding your accounts enrolled. We are so glad to hear about your success! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 12th, 2018

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Marsha Sykesville, MD

They keep me informed on everything that's going on. They work all my issues. When I send them new info for my other creditors they get right on it.

7 years ago

Reply from Freedom Debt Relief

Thank you Marsha for your amazing review. We are so happy to inform you on every change regarding your program at Freedom Debt Relief. We are here to work and assist with any issues you have with your creditors. We appreciate working with you! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 12th, 2018

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Verified Customer

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anonymous Sulphur Springs, TX

Every time I have contacted them either by email or by phone they've been willing to explain things to me. It was the best choice I've made in years.

7 years ago

Reply from Freedom Debt Relief

Thank you for sharing your thoughts about our program. We are confident in your ability to complete your program. If you ever need our assistance please call Client Services at (800) 655-6303. Thank you for choosing Freedom Debt Relief.

Aug. 13th, 2020

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Verified Customer

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Maria Brooklyn, NY

I didn't I didn't start too long ago and I already paid one of my debts. Every time I have any question, I always get the right answer right away.

7 years ago

Reply from Freedom Debt Relief

Hello Maria,

We thank you for your positive review. It is amazing to hear that we already resolved one of your accounts enrolled in Freedom Debt Relief and we will make sure to be here for you if you have any questions or concerns. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 12th, 2018

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Verified Customer

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Anonymous Lancaster, OH

They're very very attentive, they keep in contact with you constantly. They have just taken over and taken all my worries away.

7 years ago

Reply from Freedom Debt Relief

Hello there! We are so thrilled to hear that you are satisfied with the services. If you ever have any questions or concerns please call Client Services at (800 655-6303. Thank you for choosing Freedom Debt Relief.

Aug. 13th, 2020

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Verified Customer

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Susan

They're very responsive and I feel they really try to get things resolved quickly. I can always call and ask any questions.

7 years ago

Reply from Freedom Debt Relief

Good morning Susan,

Thank you for your feedback. We will continue to resolve all of your accounts enrolled in Freedom Debt Relief and we will have your back throughout your graduation. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 12th, 2018

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Verified Customer

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Anonymous Isleton, CA

They were willing to work with me and the companies I provided. But, I wish it was quicker because creditors are still calling.

7 years ago

Reply from Freedom Debt Relief

Good afternoon,

Thank you for your feedback. We are absolutely willing to work with you and resolve your accounts enrolled at Freedom Debt Relief. Typically this is a 24-48 month program, but you absolutely can speed up your graduation if you supplement your account with additional funds. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Sep. 11th, 2018

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Verified Customer

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Elaine South Bend, IN

I had some concerns and uploaded documents, but I only got the standard email in reply even though I specifically asked for a phone call.

7 years ago

Reply from Freedom Debt Relief

Good afternoon Elaine,

Thank you very much for your feedback. We do apologize for the inconvenience of when you requested a direct phone call back instead of an email reply. In the future, we will make sure to call you in regards to any concerns you have. We will make sure to have your back throughout your program! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Sep. 11th, 2018

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Verified Customer

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Rafael Estaban Windermere, FL

The customer service seems to have knowledge on their things. I feel good about the decision to go with Freedom Debt Relief

7 years ago

Reply from Freedom Debt Relief

Thank you very much for the honest review, Rafael! We are pleased to learn that you've having a wonderful experience with our representatives, and we think you made a great decision too! We are proud to be on your side, and please let us know when you have questions about your account! We are here for you every step of the way.

Sep. 12th, 2018

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Verified Customer

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Doris

Customer support sends emails about the status of my accounts. I think they're an excellent company that cares about its customers.

7 years ago

Reply from Freedom Debt Relief

Doris, you've said it right, we do care about our clients and their well being! We hope for each client to be successful in the program so they can reach their goal on becoming debt free! Thank you for your support and your great review! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 12th, 2018

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Verified Customer

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Steven

Every time I've had a questions, their customer service has always been there to help me out. They've gotten some major things resolved.

7 years ago

Reply from Freedom Debt Relief

Thank you, Steven for you awesome review! We love to hear your comments about the program! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 12th, 2018

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Verified Customer

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Anonymous

I can't seem to get in touch with anyone in customer service. I'm not too satisfied with how they take care of their customers, because they only occasionally get a hold of me.

7 years ago

Reply from Freedom Debt Relief

We apologize if you're having difficult reaching us. We are available 7-days a week to assist you. You can reach our Client Services department at (800) 655-6303, Monday through Thursday from 5am to 6pm PST, Fridays from 5am to 5pm PST and Saturdays and Sunday from 6am-4pm PST. Thank you for choosing Freedom Debt Relief!

Sep. 5th, 2018

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Verified Customer

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Jannette

Customer service can be good or bad at this company. Some are knowledgeable, and some are not. The process was overwhelming at first, but now that I'm seeing all those debts being paid off I'm feeling okay.

7 years ago

Reply from Freedom Debt Relief

Thank you for providing this feedback to us, Jannette. We apologize for any dissatisfaction that you've had with our Client Services department. We can assure you that we strive to get better everyday and we look forward to your continued success with the program. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Sep. 5th, 2018

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Verified Customer

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Anonymous Lampasas, TX

Freedom Debt Relief is good at getting things taken care of. They're always polite on the phone, and keep all my debt collectors from calling me.

7 years ago

Reply from Freedom Debt Relief

Thank you for your leaving us a great review! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 12th, 2018

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Barbara

They were always there for me when I needed them. There was somebody there to answer your questions and talk to you. I'm very happy with them.

7 years ago

Reply from Freedom Debt Relief

Barbara, we really appreciate your fantastic feedback! Thank you for taking time from you day and leaving us a review! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 11th, 2018

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Verified Customer

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Gary

They are very professional and keep you updated on your progress. They are concerned for your wellbeing, I feel fantastic about them.

7 years ago

Reply from Freedom Debt Relief

Gary, we're happy to hear your satisfaction with Freedom Debt Relief! Thank you for your review! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 11th, 2018

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Verified Customer

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Margaret

Every time I have a question they are right there to answer it, or they call me right back. They're doing a very good job.

7 years ago

Reply from Freedom Debt Relief

Thank you, Margret for your great review! We're happy to hear that you are satisfied! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 11th, 2018

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Verified Customer

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Robert

Every question I had was answered, they put me at ease and I never had to second guess. They worked with me and helped me out pretty quickly.

7 years ago

Reply from Freedom Debt Relief

Thank you, Robert for your great review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 11th, 2018

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Verified Customer

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Sharon

They have been nothing but good to me I would recommend them to anybody. They are always there to answer my questions promptly

7 years ago

Reply from Freedom Debt Relief

Thank you, Sharon for your kind words! We will continue to be with you every step of the way! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 11th, 2018

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Verified Customer

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Catherine

Every time I've called, somebody's always been there and answered all of my questions. Probably it was one of the best decisions I ever made.

7 years ago

Reply from Freedom Debt Relief

We're glad to hear that you are pleased with the program, Catherine! We love to hear your positive feedback. Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 11th, 2018

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Verified Customer

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Jon Yuma, AZ

They keep me informed of what's going on. They keep me updated online through my phone on what's getting paid off and what's next.

7 years ago

Reply from Freedom Debt Relief

Thank you, Jon for your positive review! We look forward on your success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!”

Sep. 10th, 2018

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Verified Customer

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Margaret Brooklyn, NY

They were very accommodating with decisions I was trying to make. They help me with any of the decisions that I have made with credit cards.

7 years ago

Reply from Freedom Debt Relief

Margaret, thank you for great feedback about your experience! We're glad you chose Freedom Debt Relief! We will continue to provide you excellent services and be with you every step of the way. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!”

Sep. 10th, 2018