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Consolidated Credit

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9.1

Overall Score

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Darlene Moline, IL

Juana was very helpful with my account and letting me know what other options that i have to continue to monitor my payment history and to continue the updates on my balances.

8 years ago

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Karla Suarez Miami, FL

This is the second time I use the services of Consolidated,and I can say that I am satisfied . The customer service is excellent ,they solve issues instantly. Consolidated moved me to take action regarding the debt.

8 years ago

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Richard Pawlikowski New Britain, CT

Ever since I started with Consolidated Credit A few years back my experience was nothing but great. Customer Service is always a pleasure, never had a problem. Thank you very much.

8 years ago

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Gustavo Aguilar Elmhurst, NY

Received great customer service! All my questions and concerns were addressed in a well-manner. Took off some stress on the decision I was making and explained in-depth the program.

8 years ago

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Kathryn Keightley Zionville, NC

Since I have started with your company, I have been very pleased with all that has been done for me. We have paid off 2 of the 5 accounts you are working with, and hope to get 2 more out of the way in about 6 months.

8 years ago Edited September 14, 2021

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Marybeth Little Paradise, CA

As with all my previous experiences with Consolidated Credit, this experience was a delight! My agent was knowledgeable, professional, polite and helpful. I could not have asked for more.

8 years ago

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Connie Clearwater, FL

Consolidated Credit really has helped me get my finances in check and under control. Any time I call and speak with a representative they are always beyond helpful and ensure that I understand everything!

8 years ago

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Diego P. Huntington Beach, CA

I read good reviews, but didn't expect much. I was shockingly surprised by their professionalism and their promptness when it came to questions I had. Everytime I call in to customer service I receive great service and feel comfortable having a conversation about my finances with them.

8 years ago

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Michael Haskins

Tatiana processed my request immediately and was a pleasure to work with. She is exceptionally helpful, friendly and professional. Many thanks for staffing such a wonderful representative. Michael Haskins

8 years ago

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Nadja Lemieux Clifton Park, NY

What a perfectly wonderful human being you have with Elizabeth. She was so genuinely caring and helpful in explaining how everything works with my account. She is truly as asset to your organization!

8 years ago

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Adam Wright Dublin, PA

The whole process was great. I thought I would be turned down for this application but they helped me prevent ruining my credit. From customer service to the credit counselor was a great experience.

8 years ago

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Cynthia Gadar Ramos Mercado Jamaica, NY

Paige, the customer representative who helped me, was knowledgeable, empathetic and professional. She is an asset to the Consolidated Credit company, and should be recognized for her hard work. Thank you.

8 years ago

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eSKay08 Newington, CT

The purpose for my call was my attempt to resolve a repeat frustration I’ve experienced with CCS, where my creditors did not receive payment on time, and CCS received my payment, but did not apply it to my account or disburse to my creditors, nor informed me of issues with my June payment not received. I don’t hold my frustrations with the company against her. The representative herself was professional, empathetic, helpful and did everything in her part to assist me.

8 years ago

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Virginia Lowry Houston, TX

I'm a new customer and was uncertain as to the timeline of monies leaving my account to being paid to the creditors. Just wasn't sure of the process since I had started receiving phone calls, "Where's my money??" Thanks to Tatiana I now understand the process better and am able to address the situation when/if called.

8 years ago

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Michael Haskins

Tatiana was very helpful and knowledgeable. She answered all my concerns immediately. She was also very friendly and cheerful. A wonderful customer care rep. THANKS! Mike Haskins

8 years ago

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Jackie Houston, TX

Everyone was very helpful. Got me the information and made sure I knew the process and worked around my schedule to get the process done. It was a real pleasure to work with Consolidated Credit.

8 years ago

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Jessie DeSue

Tatiana was wonderful to talk with. I was looking for advice on an account with a high balance, which is a very nerve-wracking subject matter for me. She put me at ease and was very helpful and knowledgeable. Thank you!

8 years ago

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Beatriz Guevara

The customer service is excellent as well as the services. Calling "Consolidated Credit Services" was the best decision ever. I just finished paying off all the debt I had accumulated & am very happy!

8 years ago

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Elizabeth Banks Minneapolis, MN

I just received my final confirmation from my creditors and everything was consolidated so well and handled so professionally. I really appreciate your service and all you've done for me. Sincerely, Elizabeth R. Banks

8 years ago

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Beata Philadelphia, PA

Tatiana , my customer service representative was very knowledge and resolve my issues professional. Besides that she was nice and patient. I would recommend Consolidated Credit to anyone who wants to get rid of financial problems.

8 years ago

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Claus Martel Huntsville, AL

Consolidatied Credit saved my LIFE! You guys are the best! The best customer service, counseling... everything! I can never repay the favor! I really don't know how I could ever thank you enough.

9 years ago

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k.lane Detroit, MI

Tatiana was very helpful in answering my questions and allowing me to get a better understanding of my progress in the program. She was patient, knowledgeable and extremely willing to be of assistance.

9 years ago

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Nancy Fowler Kingsport, TN

Everyone I spoke with during my time with Consolidated Credit was very helpful and friendly, as well. You can see legitimate concern and willingness to help. I would recommend this for anyone who has unmanageable debt. Thank you all for assisting in helping us to become virtually debt free.

9 years ago

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Mark Hyduke

I have used consolidated credit on 2 other occasions and always been more than satisfied with the way that they have been able to help me so I came back to them again for help with my needs.

9 years ago

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GLORIA H WARD Olney, MD

CONSOLIDATED SERVICES, SAVED MY LIFE. THEY TOOK OVER AND TODAY I'M FREE OF DEBT, NO MORE CREDT CARDS. CASH ONLY, IF IHAVE THE CASH O.K IF NOT, THEN WALK AWAY. NO PROBLEM. THANK YOU.

9 years ago

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Anita Dell Waterloo, IL

Everyone has been terrific to work with. They've been very professional and thorough with all aspects of my situation. They were even able to give me information and a direction to go that completely wiped out one of my debts immediately!!! I would recommend this service to anyone trying to get a handle on debt.

9 years ago

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Karen Andrews Birmingham, AL

I was having problems with the hateful way a creditor was treating me. Elizabeth calmed me down and made me feel positive about the move I had made to lower my debt. Great job Elizabeth!

9 years ago

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Harry CA

Leslie was courteous knowledgeable and very professional she did a great job I walked away from this experience with a better understanding of my credit situation thank you very much!

9 years ago

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Pepper Alexander Reseda, CA

I am hundred percent satisfied with your customer service department this is why I am giving your department a %100 rating. Thank you for help me in this matter on hand, happy Independence Day

9 years ago

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Jerry Adams

Catrina, I thank you very much for understanding and helping me with the situation that I spoke to about. you were very efficient and professional.Thank you and Consolidated Credit. Client- Jerry Adams

9 years ago

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Angie Peabody, MA

I have experienced the most professional customer service and every person that I've encountered has been pleasant, helpful and very caring. I can't say enough regarding their professionalism.

9 years ago

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Zenaida Hernandez Miami, FL

Arielle was very knowledgeable and helpful today. She is truly knows her job and had patience with me. She explained in detail what I should do to make it easier for me. She promptly sent me the information she promised.

9 years ago

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Wayne Kuphal Wakefield, RI

I enjoyed speaking with you. Even the time I put on hold it DID NOT seem I was forgotten and I appreciated that very much. We discussed two questions and I believe we resolved them down to a plan of action for me. Thank you

9 years ago

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L. June Schneider Lithonia, GA

I received friendly, professional help and valuable information. Tatiana went above and beyond by making phone calls to get current account information for me as I waited on the phone. I appreciate her helpfulness!

9 years ago

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Adrena Gilbert

The ease and customer friendly service is worth this process.

2 months ago

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Reply from Consolidated Credit

Hi Adrena,
We strive to deliver great service and are glad you found our team and program helpful and convenient. We’ve been counseling people through credit challenges for free since 1993! If you recommend us to family or friends tell them to call 877-987-3337. We’re here to be your advocate - stay connected with us on our social media accounts: https://tinyurl.com/zbuerhax

Feb. 1st, 2026

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It's Me Rox

Very helpful, appreciate all your time helping me

2 months ago

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Reply from Consolidated Credit

Hi Rox,
It's our pleasure! We're happy to be part of your financial journey. If you’ve been happy with our service, please consider referring us to family and friends! Tell them to give us a call at 877-987-3337. Don’t forget to follow us on Facebook, YouTube, and everywhere else: https://tinyurl.com/zbuerhax

Feb. 1st, 2026

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Moi Castillo

Wonderful work, care, and support. So thankful!

2 months ago

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Reply from Consolidated Credit

Dear Moi,
We strive to provide great service and are glad to hear you're satisfied with our team! Thank you for the feedback. If you ever recommend us to anyone, tell them to call 877-987-3337! You can also stay connected with us on our social media accounts: https://tinyurl.com/zbuerhax

Feb. 1st, 2026

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Marleti Valdenebro

Costumer service very professional and nice people,

2 months ago

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Reply from Consolidated Credit

Hi Marleti,
Great service is our goal and we're pleased our team has delivered a great experience for you. If you’ve been happy with our service, please consider referring us to family and friends! Tell them to give us a call at 877-987-3337. Don’t forget to follow us on Facebook, YouTube, and everywhere else: https://tinyurl.com/zbuerhax

Jan. 18th, 2026

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Griselle Guzman

Very easy process and they keep me updated

2 months ago

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Reply from Consolidated Credit

Hi Griselle,
Thank you for taking the time to leave a review! We're happy to hear you've found our service to be easy, convenient, and communicative. We’ve been counseling people through credit challenges for free since 1993! If you recommend us to family or friends tell them to call 877-987-3337. We’re here to be your advocate - stay connected with us on our social media accounts: https://tinyurl.com/zbuerhax

Jan. 18th, 2026

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Stephen Berry

great job good service. always there to help

2 months ago

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Reply from Consolidated Credit

Hi Stephen,
We strive to provide great service and we're glad that's been your experience! Thank you for the feedback. If you ever recommend us to anyone, tell them to call 877-987-3337. You can also stay connected with us on our social media accounts: https://tinyurl.com/zbuerhax

Jan. 18th, 2026

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Aquiles Padilla

excelente solucion para consolidar deudas

2 months ago

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Vivian Sweat

I love the fact that my bills are coming down at an expedient rate.

3 months ago

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Reply from Consolidated Credit

Hi Vivian,
We're glad you're satisfied with the program and that it is providing real help in getting down your balances! We’ve been counseling people through credit challenges for free since 1993. If you recommend us to family or friends tell them to call 877-987-3337! We’re here to be your advocate - stay connected with us on our social media accounts: https://tinyurl.com/zbuerhax

Jan. 18th, 2026

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Patrick Lantis

Good at helping u work things out and moving dates if needed

3 months ago

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Reply from Consolidated Credit

Hi Patrick,
We understand things don't always go to plan and we're happy to be as flexible as possible. Thanks for sharing your experience! We’ve been counseling people through credit challenges for free since 1993. If you recommend us to family or friends tell them to call 877-987-3337! We’re here to be your advocate - stay connected with us on our social media accounts: https://tinyurl.com/zbuerhax

Dec. 26th, 2025

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Ms Neena

All the services a very good. Thank you for the excellent service.

3 months ago

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Reply from Consolidated Credit

Dear Ms. Neena,
It's a treat to know your counselor provided the high level of service you deserve! If you recommend us to family or friends tell them to call 877-987-3337. We’re here to be your advocate - stay connected with us on our social media accounts: https://tinyurl.com/zbuerhax

Dec. 12th, 2025

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Patti Maisner

Customer Review Video

3 months ago

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Reply from Consolidated Credit

Hi Patti,
We understand how difficult it can be to live with debt and are happy to offer you relief from the high interest rates and stress! If you’ve been happy with our service, please consider referring us to family and friends. Tell them to give us a call at 877-987-3337! Don’t forget to follow us on Facebook, YouTube, and everywhere else: https://tinyurl.com/zbuerhax

Dec. 1st, 2025

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Michelle Crane Phoenix, AZ

I like that there is a live chat feature on the website to assist you with any questions you might have. I also like that this company has you make a monthly payment to them and then they strategically divvy the funds out to your creditors. It takes odd the stress and has them do the work for you!

3 years ago

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Reply from Consolidated Credit

Dear Michelle,
Thanks for your review and we were glad we could help you with your debt. As you work your way through your debt management program, we’d also like to invite you to take advantage of the free resources we offer through our Financial Education Center: https://www.consolidatedcredit.org/financial-education/ These will help you learn strategies to avoid challenges with debt in the future.

Jul. 25th, 2022

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Benita Avant-Carter Miami, FL

The process was easy, They help you get back on track if you don't want to file bankruptcy. You will not be able to keep any of the credit cards while going through the program but you will eventually pay off the debt and be afforded a fresh start.

3 years ago

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Reply from Consolidated Credit

Dear Benita,
Thanks for your review and we were glad we could help you with your debt. As you work your way through your debt management program, we’d also like to invite you to take advantage of the free resources we offer through our Financial Education Center on Consolidated Credit’s website. These will help you learn strategies to avoid challenges with debt in the future. We appreciate you and wish you the very best in all your financial endeavors.

May. 25th, 2022

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Audrey Macfarlane Dallas, TX

I have bad credit and a lot of unpaid debt on my credit cards, I honestly had no financial knowledge before credit solutions, and I'm so glad that I took the first leap to getting my financial freedom back. I love the employees especially and give everything five stars.

4 years ago

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Reply from Consolidated Credit

Hi Audrey,
We’re happy we could help you find a solution to overcome your challenges with debt. Now that you’re on your way to becoming debt free, don’t forget to take advantage of all the free financial education resources we offer. We hold free webinars every month that can help you achieve and maintain financial stability long-term. Make sure to check them out on the webinars-and-seminars page on Consolidated Credit's website.

Jan. 31st, 2022

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James Goodman Silverdale, WA

Consolidated Credit Solutions worked with my financial situation when no one else would try. Their staff was friendly and helped me though the process of understanding how to move forward. They gave me the opportunity and means to reach a solid and healthy financial future.

4 years ago

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Reply from Consolidated Credit

Welcome aboard James! Thanks for letting us assist you. We’re glad we were able to help you set up a debt management program, so you can get on the road to becoming debt free. If you have any questions about the program, please give us a call and we’ll be happy to help. We’re here to be your advocate!

Nov. 12th, 2021

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Kristin G Pleasant Grove, UT

We used this company to help us consolidate our credit cards. They were so great to work with and would personally talk to creditors for us in certain situations. We are very happy we made the decision to go with this company.

7 years ago