Name: Consolidated Credit
Rating: 5.0

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Kristen Flowers Lawrenceville, GA

The process was quick and easy. They answered all of my questions and prepared me for what was next.

5 years ago

Reply from Consolidated Credit

Hi Kristen,
Thanks for calling and we’re glad we could help. As you work your way through your debt management program, please let us know if there’s anything you need. Our client services team is here to answer any questions that you have and assist you in overcoming any challenges that may arise as you work to become debt free.

Oct. 21st, 2020

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Scott Anaheim, CA

I was surprised how much when to interest when I may to small payments not sure how it works or when you are able to refinance I think it takes too long to refinance

5 years ago

Reply from Consolidated Credit

Dear Scott,
We appreciate the opportunity to assist you. It’s our mission to help people in your situation find solutions to become debt free. If you have any questions or run into any challenges down the road, please don’t hesitate to give us a call. We’re here to help!

Oct. 21st, 2020

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Roy D Blackburn Culpeper, VA

It was great speaking with Tatiana thanks for being so polite and answering all my question thank you again Roy

5 years ago

Reply from Consolidated Credit

Dear Roy,

Thanks for calling and we’re glad we could help. As you work your way through your debt management program, please let us know if there’s anything you need. Our client services team is here to answer any questions that you have and assist you in overcoming any challenges that may arise as you work to become debt free.

Oct. 21st, 2020

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Mariah Durham, NC

Tatiana was incredibly friendly and professionally, and quickly and efficiently addressed the reason for my call. She h

5 years ago

Reply from Consolidated Credit

Hi Mariah,
We appreciate the opportunity to assist you. It’s our mission to help people in your situation find solutions to become debt free. If you have any questions or run into any challenges down the road, please don’t hesitate to give us a call. We’re here to help!

Sep. 23rd, 2020

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Aurora Kissimmee, FL

Tatiyana was a pleasure to speak with she knew exactly what I needed and provided me with good customer service.

6 years ago

Reply from Consolidated Credit

Hi Aurora,
We’re glad we could help! Getting out of debt is a journey and along the way, we want to provide resources that can help you develop strategies for avoiding debt and maintaining financial stability in the future. If you haven’t checked out our YouTube Channel yet, we invite you to subscribe. We’re constantly adding new videos that can help you become more financially savvy.

Sep. 23rd, 2020

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Cheryl D. Englewood, CO

Tatiana has been wonderful to work with. She is very patient and kind and made sure all my questions were answered.

6 years ago

Reply from Consolidated Credit

Hi Cheryl,
We appreciate the opportunity to assist you. It’s our mission to help people in your situation find solutions to become debt free. If you have any questions or run into any challenges down the road, please don’t hesitate to give us a call. We’re here to help!

Jan. 7th, 2020

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Noah Hollywood, FL

Everything has been great thanks. You guys did a awesome job. I would recommend. Fixed all my issues.

6 years ago

Reply from Consolidated Credit

Hi Noah,
Thanks for letting us assist you. It sounds like we were able to help you set up a debt management program, so you can get on the road to becoming debt free. If you have any questions about the program, please give us a call and we’ll be happy to help. We’re here to be your advocate!

Dec. 19th, 2019

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Brad Largo, FL

Always provides helpful info whenever I call in. Simple process and great follow up after every contact.

6 years ago

Reply from Consolidated Credit

Hi Brad, thanks for calling and we’re glad we could help. As you work your way through your debt management program, please let us know if there’s anything you need. Our client services team is here to answer any questions that you have and assist you in overcoming any challenges that may arise as you work to become debt free.

Dec. 19th, 2019

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Shelby A Salas Gardiner, ME

Miguel was super helpful in answering all of my questions and concerns and offered options that might better help me.

6 years ago

Reply from Consolidated Credit

Hi Shelby,
Thanks for letting us assist you. We’re glad we were able to help you get on the road to becoming debt free. If you have any questions about the program, please give us a call and we’ll be happy to help. We’re here to be your advocate!

Dec. 19th, 2019

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Deborah Joyce Grant Trenton, NJ

Any time i have had a question their customer service has been most helpful, and able to answer all my questions.

6 years ago

Reply from Consolidated Credit

Hi Deborah,
Thanks for letting us know how we did! We’re happy we were able to help you find a solution to get out of debt. If you have any questions about your debt management program or what you can expect now that you’re enrolled, please don’t hesitate to call us. We’re here to help!

Dec. 19th, 2019

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Corenne SpiveyCory Port Richey, FL

Great service got me out if a tight spot. Very easy to communicate with and very customer oriented.

6 years ago

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Debra Middletown, CT

My accounts are getting paid off and it’s an awesome feeling. I’d recommend Consolidated Credit!

6 years ago

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John Brown Fort Lauderdale, FL

I am overall happy with the plan. I wish there were more payment date options. I have to send money orders because the ACH has a fee with this plan.

6 years ago

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Heather Neptune Yakima, WA

Horrible impression. Not one person I spoke to spoke English I gave up! If you cannot have people that are from the united states as customer service representatives then I'm not using your services! I CANNOT understand them!

6 years ago

Reply from Consolidated Credit

Hi Heather,
We’re sorry you feel that way. Our counselors speak up to 8 different languages majority of whom are native Americans. In over 26 years ago, Consolidated Credit has helped more than 6.5 million Americans just like you get out of debt. We’d like to help you achieve your financial goals and can be reached at (888) 899-3492.

Jul. 30th, 2019

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fw Reno, NV

Consolidated Credit personnel always professional, answering questions and willing to go the extra mile

6 years ago

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Sam Kenosha, WI

Right off the bat I have two missed payments. I paid them on time (using auto-deduction) and here I am with late fees charged to my account. The person I talked to on the phone promised me I wouldn't have late fees because everything gets paid on time. That's some BS if I heard it. I contacted the company and hope I get a good answer back.

6 years ago

Reply from Consolidated Credit

Dear Sam, Customer service and client satisfaction are of utmost importance to us and so we deeply regret the rough start. Typically, during the sign up process we advise clients to keep making payments until we receive signed proposals back from creditors. While some creditors respond right away, others take longer to get back to us. We’ve reached out to our client services department to look into your account. If they haven’t already, one of our representatives will be reaching out to you in earnest. We appreciate you and wish you the very best on your journey out of debt.

Jun. 5th, 2019

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VinV Branford, CT

They are Always helpful, respectful and knowledgeable. Keep up great work have used them for years and will continue

6 years ago

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Cynthia J Chippewa Falls, WI

Great company! I never had any issues. I went to them when I needed help and they were able to help me.

6 years ago

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Cori Fresno, CA

Everyone is friendly and supportive. No one makes me feel less than. Questions are answered and explained.

6 years ago

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Tina muhr Summit, IL

Miguel helped us more than anyone. We finally got our AutoPay done now on to clearing our credit card debt.

7 years ago

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Rita L Wilkinson Belleville, IL

I like the customer service ,they are knowledgeable and patience . Never have they got a bad attitude for my mistakes.

7 years ago

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Jerry B Walker, LA

The Rep's at Consolidated have been friendly and very informative. All of my questions are answered to the fullest.

7 years ago

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Marian Windsor Mill, MD

I spoke with Leslie. Ms Leslie stayed on the phone with me until I was completely satisfied that my concerns had been completely addressed.

7 years ago

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Kimberly Sherwood, OR

Consolidated Credit has made it easier to pay off my credit card debt. Customer service is always helpful and friendly.

7 years ago

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Eudy camilo cruz Alexandria, VA

Very professional and helpful , always very kind when it comes to find a solution for anything, dates and acomodations.

7 years ago

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Cynthia Nantroup Tipton, IN

It was a great experience they worked with you as far as your payments and they were always helpful and nice.

7 years ago

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Cheryl Bender Hamburg, PA

Great experience with consolidated credit so glad I made this decision. The customer service is fantastic.

7 years ago

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scott Good Hope, IL

awesome and "kudos " from me as I have had wonderful response by all staff concerning my issues !!!! Great work all !

7 years ago

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Don Shows Englewood, OH

Tatiana was very helpful, gracious and friendly. She took care of the issue quickly and efficiently.

7 years ago

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RONALD E PARKER Pottsboro, TX

very informative, great program for those paying outrageous interest. thiswill help me get out of debt much quicker

8 years ago

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Stephanie See Arnold Ocala, FL

Will not give 5stars because Consolidated Credit did not explain their charges for using their service very well in the beginning

8 years ago

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Angela Hubbs Lake Elsinore, CA

So pleased with the services and comfort of knowing my debt to creditors is decreasing . Thank You so much.

8 years ago

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Kathleen M White Hollywood, FL

Tatiana was a great help she answers all of my questions. She was kind and curtieous and very timely.

8 years ago

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Brandon Albert Belton, TX

The company works well to accommodate you as well as your budget and they understand when the unexpected arise.

8 years ago

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suzanne f rodrigues Delray Beach, FL

Julio was amazing, he helped me reset my account passwords and was on the phone with me for over 45 minutes

8 years ago

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Dania Martinez El Paso, TX

Gillian was great today. She really helped me out and made me feel better about my financial situation.

8 years ago

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Erin New Boston, NH

I thought it was a great service, until I learned that their payment and communication methods are archaic and outdated. They have no online payment options, rely on services like Western Union and money orders, and no online chat options. If you are short on time, this is not the company you want to use.

8 years ago

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D Rincon, GA

I hung up on the lady immediately becAuse I couldn't even understand her severely broken English. I'm not even discussing my credit with a foreigner I don't understand for a moment. Horrible plan to use international call center unless I got the one employee who can't speak English.

8 years ago

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Nelda Caldwell Charlotte, NC

I tried to get in touch with a CSR regarding an email that I have received saying contact immediately. All of the phone numbers that are listed on the site, all come back to Alexandria C. I tried these numbers for about 3 days and still never got a CSR.

8 years ago

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P. Bellmore

I had a few points to check with her, and she took care of everything in a very reasonable amount of time.

8 years ago

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Thomas Wilson Mayfield, KY

Customer Service was super. i had no problems and was done with the hole process in two days. Thomas Wilson@ Ky.

8 years ago

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PATRICIA H WOODCOCK

I spoke with Brian....He was respectful, professional, and timely with his responses to my questions...

9 years ago

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Dora Blum

Tatiana was very helpful. Her explanation of things were clear and concise. And she was very understanding of my situation.

9 years ago

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Brittany Atkins Saint Louis, MO

Dealing with the people and company has made this process very easy and stress free for me. I greatly appreciate it.

9 years ago

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Michael Cordial Norman, OK

Tatiana was smart to the questions I needed help with. She was very efficient at getting the answers I wanted to me.

9 years ago

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LG Basking Ridge, NJ

The best decision I made! Always helpful and supportive. Friendly staff. I am not debt free! Thank you!

9 years ago

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Carolyne Licause Sun City West, AZ

Elizabeth helped me understand the process for keeping up-to-date with my accounts! Thank you so much. Carolyne

9 years ago

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Adam Carpenter Nicholasville, KY

Quick answers, very knowledgeable and polite. Enjoyed the comforting and reassuring conversation and service.

9 years ago

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Linda Barton Roanoke, VA

Customer service rep. was very helpful and seemed to know exactly what to do to help me. She was outstanding!!!

9 years ago

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Barbara & Todd Keith Hamilton, OH

Very helpful with our consolidated credit account in answering questions & discussing payment options. Thank you!

9 years ago