Freedom Debt Relief

Name: Freedom Debt Relief
Rating: 4.7

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4.7

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14,078 User Reviews

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Freedom Debt Relief, a subsidiary of Freedom Financial Network, has resolved billions in debt since its founding in 2002.

The company has considerable industry experience and high client satisfaction ratings.

With all the major industry accreditations, Freedom Debt Relief is a great option for many consumers. Its minimum debt requirement is $7,500. Freedom Debt Relief accepts clients dealing with financial hardship that meet this threshold and clients that can make regular payments to an account to pay for settlements. Freedom Debt Relief employs professional debt experts to negotiate and settle debt for those suffering financial hardship.

The company offers a debt settlement program that involves negotiating with creditors to lower total debt owed and is available in 40 states.

On average, Freedom Debt Relief charges 22 percent of your total enrolled debt, which means the cost varies depending on your financial situation. To settle a $20,000 debt, it will cost around $4,000.

View Freedom Debt Relief reviews below.

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The Good

Excellent Settlement Program and Debt Relief Services
Experience and Accreditations
Great Freedom Debt Relief Reviews
Online Dashboard
No Fees Charged Until After Debt Is Settled

Excellent Settlement Program and Debt Relief Services

Freedom Debt Relief has several great advantages to its debt settlement services including:

Low minimum of $7,500 in debt to begin debt settlement
Costs between 15 and 25 percent of the total unsecured debt
Free consultation with a Certified Debt Consultant

Freedom Debt Relief offers a free consultation with a highly trained, IAPDA-certified debt consultant when a consumer decides to enlist the company's debt settlement services.

According to a four-year study by Freedom Debt Relief, its customers start the program with a median of $28,000 in debt, which decreases to $3,800 after 45 months in the program. The graph below shows the decrease in debt over time and how this directly affects the increase in customers' credit scores.

FDR Debt Settlement Graph

Experience and Accreditations

As an accredited debt relief company, Freedom Debt Relief (FDR) has over 17 years of experience in the debt settlement industry. It has settled over two million accounts since its founding and regularly settles over 50,000 accounts monthly.

Freedom Debt Relief has years of experience standing between the creditor and the client. Freedom will work to obtain settlements that resolve credit card debt (or any type of unsecured debt).

FDR will walk clients through the debt settlement process: first, customers will voluntarily choose to stop making monthly payments to lenders. Instead, clients will elect to make a monthly deposit into a separate special purpose account to save money to pay for the settlements once negotiated. Freedom Debt Relief will then work to negotiate a settlement on behalf of its clients.

Unfortunately, this settlement process will affect your credit score. If you miss any minimum payments on your credit card or other debt, this will decrease your credit score. A four-year study by Freedom Debt Relief found that its customers' credit scores dropped in the first six months of the debt settlement program, then began to recover. According to the study, most customers' credit scores recovered to their previous position by the time they completed the Freedom Debt Relief program. It's smart to have a plan for boosting your credit score before you start the debt settlement process.

The graph below shows Freedom Debt Relief's customers' credit scores over time as they improve their debt through the company's program.

Freedom Debt Relief Credit Score Graph

Great Freedom Debt Relief Reviews

Most Freedom Debt reviews on Best Company are positive. They commend FDR for having good customer service, explaining debt management, and keeping them updated on where they are at in the debt settlement program.

Clients drowning in high amounts of unsecured debt (credit card debt, personal loans, medical debt, student loan debt) usually find that the company can save a large percentage of what they owe.

Despite the debt settlement program's tendency to negatively affect credit scores in the first six months, clients with mountains of credit card debt find it extremely helpful for debt reduction. It's also important for people to know that forgiven debt is considered taxable income, so you may owe more in taxes when using debt settlement services.

Online Dashboard

One feature that sets FDR apart from the rest is a unique and intuitive online dashboard to track clients' pace throughout the program. This helps people to actually see their progress while settling their debts. It also offers education to help clients improve their financial knowledge.

Not many debt settlement companies in the industry offer such helpful tools.

No Fees Charged Until After Debt Is Settled

As opposed to a debt consolidation company which consolidates all of a customer's debt into one consolidation loan and one monthly payment, debtors approach Freedom Debt Relief as a last resort in order to escape high amounts of debt and avoid declaring bankruptcy.

Freedom Debt Relief doesn't charge any fees until after debt is settled with creditors. This practic is standard for the industry. Debt Relief companies, like National Debt Relief and Pacific Debt, also do not have upfront fees.

Upon enrollment, customers will open an FDIC-insured bank account that the client controls. Clients will put all of their money that would have gone toward paying their debt into this bank account instead. This is the main reason why this program hurts your credit score more than debt consolidation.

Next, FDR or its representatives or agents will negotiate with your creditors to settle on debt to pay.

Freedom Debt Relief makes money by charging fees on the enrolled debt amount. Its average fees are a bit high (around 22 percent fees on enrolled debt), but its services are thorough.

The company's ability to help clients find an easier road to financial freedom and paying off debt is highly valuable.

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The Bad

Freedom Debt Relief Cost
Limited Availability
Complaints
Consumer Financial Protection Bureau Lawsuit

Freedom Debt Relief Cost

One concern with Freedom Debt Relief is their price. On average, Freedom Debt Relief charges $4,000 to settle $20,000 in debt (22 percent of total debt). If Freedom Debt Relief cuts your debt in half, you would end up paying $14,000 instead of $20,000.

Users are charged an average of 22 percent of their total debt to use FDR. While this number is in line with their competitors, it is only an average. Customers could end up paying more or less than this to use FDR. FDR’s prices range between 15 and 25 percent. The rates vary depending on the state the client lives in.

Current national debt relief trends indicate that debt settlement companies tend to charge a percentage of enrolled debt as opposed to saved debt. This means that the more total debt you have, the more debt settlement companies will charge you.

Although working with a debt settlement company still saves you from paying thousands of dollars to creditors, it's better to work with companies that charge a percentage of saved debt rather than enrolled debt.

So exactly how much will Freedom Debt Relief cost you? It will cost you around 22 percent of your total enrolled debt, but customers will have to have a consultation to get an accurate estimate. The fee is competitive for the industry. The fee is assessed when a successful settlement is reached.

However, Freedom Debt Relief’s services are high quality and make it easier to make your way to being debt-free.

Limited Availability

Freedom Debt Relief offers debt settlement programs in only 40 states. If Freedom Debt Relief does not offer services in your state, you'll have to consider other debt settlement companies.

Most debt settlement companies have a minimum debt requirement to ensure a payout. A debt settlement company that charges by saved debt will not run into this problem as much.

Freedom Debt Relief requires a minimum debt amount of $7,500 (the amount of which is charged fees between 15 and 25 percent). While this threshold is low compared to other debt settlement companies, it does rule out people struggling with lower debt amounts.

An additional limitation with Freedom Debt Relief is that the company only works with debtors with unsecured debt. Freedom Debt Relief is not an option for those struggling with secured debt.

Complaints

While most of the Freedom Debt Relief reviews are positive, there are still several people who have complaints about Freedom Debt Relief. The two main complaints clients seem to have are the following:

Debt settlement takes too long or isn't as effective as people hoped
FDR charges too much for their services, sometimes costing consumers up to 25 percent of their total enrolled debt

These complaints are fairly common within the debt settlement industry. It’s important for clients to be fully informed about what debt settlement is and how it works. Potential clients should use the free consultation to learn more about the time it takes to reach a settlement and specific price information.

Consumer Financial Protection Bureau Lawsuit

In 2019, the Consumer Financial Protection Bureau and Freedom Debt Relief reached an agreement that FDR would:

Make it clear that in some cases FDR may not be able to negotiate a debt if the creditor is unwilling to negotiate
Let consumers know that, in some cases, the creditor will only negotiate if the client is also directly involved in the negotiations, and that the consumer has the right to refuse to participate in the negotiations and can remove the debt from their program without penalty
Make it clearer to consumers under what circumstances they will be charged a fee
Stop charging fees on all accounts where the settlement amount was not reduced, or where the creditor wrote off the debt on their own
Make it clearer to consumers that, if they end their program early, any money left in their program savings account belongs to them, minus any funds earned by the company according to legal statues
Pay restitution money to injured consumers
Pay a civil penalty

It's a good idea for potential clients to do some research on the process, consumers' rights, and industry standards for settlement companies before setting up a free consultation with a debt settlement service. It's also recommended to read recent customer reviews to get a better sense of Freedom Debt Relief's commitment to clients and how good its settlement services are.

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The Bottom Line

Freedom Debt Relief offers several outstanding features for anyone looking to settle their debts: all major industry accreditations, ample debt settlement experience, thoughtful and experienced debt consultants, negotiation with each creditor, and more. The company's 15 to 25 percent fees are pretty standard in comparison to other debt settlement companies (like National Debt Relief).

If you choose a debt settlement plan to resolve your debts, the debts you settle are marked as "settled" on your credit report. While there are some risks to debt settlement, this process allows you to settle debts, avoid bankruptcy, and become debt-free.

While people interested in other debt resolution methods, like credit counseling, a debt management plan or debt consolidation loan, will need to consider other companies, Freedom Debt Relief is a good option for those seeking a debt settlement program.

FDR's debt negotiation experience is worth the money. Freedom Debt Relief customer reviews relate that the company has saved them thousands of dollars by negotiating with their creditors. If you're looking to settle your debt through debt negotiation, we highly recommend using Freedom Debt Relief if you receive a reasonable quote from them during your free consultation.

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Freedom Debt Relief Frequently Asked Questions

What is Freedom Debt Relief?

Freedom Debt Relief is a debt settlement company. The company offers a debt settlement program that helps you get out of debt faster and for less. With over 15 years of experience working to reduce its clients’ debt, Freedom Debt Relief has resolved over $10 billion in debt since 2002.

How does the Freedom Debt Relief program work?

After signing up for Freedom Debt Relief, you make monthly deposits into an FDIC-insured bank account that you own and control. Once enough money has built up into this account, negotiations occur towards resolving each of your debts one by one. Once a settlement offer is obtained, Freedom Debt Relief presents the offer for you to sign off on. If you agree to the terms, the funds in your FDIC-insured account are used to pay the creditor. This is also when Freedom Debt Relief collects its fee. Once the creditor has been paid according to the settlement agreement, the remainder of the debt is written off. This process is repeated with all of your debts until you no longer owe anything on your enrolled debts.

How does Freedom Debt Relief affect your credit?

Freedom Debt Relief could negatively impact your credit as your creditors are not being paid every month. As such, the company will report your missed payments to the credit bureaus, which negatively impacts your score. If you are already behind on payments, however, your credit is already negatively affected, so you should take that into consideration.

How much does Freedom Debt Relief cost?

Freedom Debt Relief's fee ranges from 15%-25% of the debt, depending on the state you live in, how much you owe, and other factors. Under no circumstances, however, will you pay the company the fee in advance of a settlement on a debt.

What kind of debt does Freedom Debt Relief work with?

Debt from credit cards, medical bills, department store cards, and many other types of unsecured debt could qualify for Freedom Debt Relief. However, secured debt that involves collateral, including auto loans, mortgages, and federal student loans, do not qualify.

What happens if a creditor tries to sue me during settlement?

Since you’ve stopped making payments to your creditors, there’s a chance that they may sue you in an attempt to collect what you owe them. Freedom Debt Relief makes available to its clients an optional subscription to a legal network of lawyers, which could help in these instances where you get sued.

Is forgiven debt taxable?

According to the IRS, a forgiven debt is considered taxable income. At the end of the year, they will expect taxes to be paid on any settled debt. However, IRS Form 982, Reduction of Tax Attributes Due to Discharge of Indebtedness, may exempt you from this tax. To learn how forgiven debt could affect your taxes, talk to a tax professional.

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Ned Clark Los Angeles, CA

I was initially Pleased with Freedom Debt Relief (FDR)'s reputation and `Industry Footprint' as a large, responsible & effective Debt Negotiating Company - because doing this requires both Knowledge and Skills which I don't possess - and don't have the time to LEARN- much less spend handling these issues myself...I need to devote my waking hours to trying to keep my Tiny Family Business ALIVE. But over the last 12 months (corresponding with the COVID Pandemic), that satisfaction has been turned-into Angry Frustration by a SERIES of "Panic Situations" - ALL traceable to a mix of FDR's lackadaisical handling of documents & phone calls, as well as Ineffective Communication not just between FDR & myself, but between FDR & Debt-Holders - and even FDR and the "Legal Partner" which THEY (FDR) `Set Me Up With'. A GALLING example: In 4thQ 2019, I received an EXCELLENT Settlement Offer from CitiBank to clear $4,300 in card debt for $1,188.00; I made a Full Report to FDR, and presumed it had been `handled'...that is, until 1stQ 2021 - when FDR expected me to THRILLED' that they'd JUST Negotiated settlement wit the SAME Bank - for $3,660.00 (THREE TIMES AS MUCH AS THE ORIGINAL OFFER!). Now I've been Served with a SECOND Civil Lawsuit from DISCOVER's Collection Lawyers for the FULL / Original amount on the card - PLUS new Court Filing Fees - all because FDR `Fiddled while Debts Burned' for FOUR MONTHS re; over a prior Power-of-Attorney under a Negotiated Settlement. When my Business Income COLLAPSED due to California's (Necessary) COVID Shut-Downs, I'd sought a few "Financial Hardship Wavers" with FDR to reduce- or skip their bi-monthly Debits from my bank; the only problem was, FDR FAILED to advise the Debt-Holder OR my "Legal Partner" (National Litigation Law Group) of the situation...which triggered the Debt-Holder to "Terminate the Agreement for Non-Compliance" - oh, and with NO personal contacts about the `Problem' NLLG DROPPED my Representation...by email. Now DISCOVER's Collection Lawyers want 100% of the Original Debt PLUS new Fees for their Collections Actions. So, W.T.A.H. am I Paying Freedom Debt Relief to (1) NOT do Their Job, and/or (2) Force ME to have to `Do FDR's Job' of contacting the Debt-Holder & FDR's Legal Partner to correct- and work-around FDR's "Errors & Omissions"?

1 day ago

Reply from Freedom Debt Relief

We appreciate you voicing your concerns regarding your recent experiences, Mr. Clark. This is not our intervention by far. We prefer our clients to feel well-supported, especially during challenging times such as these. An account specialist will be reaching out to you shortly concerning the matter. Thank you for choosing Freedom Debt Relief as your guide to financial freedom.

Apr. 13th, 2021

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David Martinez Ontario, CA

DONT DO IT!!! Freedom will take their % of the TOTAL debt and then settle with the Credit Card Company AND you WILL still have the negative on your credit report. For example if the total debt is 50k they will take their % of the 50k and then settle with the CC company for like 40k. You paid Freedom $16,500.00 so in total you paid $56,500.00 for an assigned debt of $50,000.00 AND there is a negative mark on your credit report for 7 years or longer!

5 days ago

Reply from Freedom Debt Relief

We appreciate you for voicing your concerns, Mr. Martinez. However, we have several concerns regarding your feedback. Our settlement fees are not collected until after we've reduced the balance owed to the creditor. The amount of the settlement fee varies and depends on the client's state of residence. Also, once the balance is resolved, the creditor is responsible for updating the account status. If you have any other questions about our fees, feel free to contact Client Services for assistance. Thank you for choosing Freedom Debt Relief to reach your financial goals.

Apr. 13th, 2021

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Jessica Rodríguez Buffalo, NY

Do your own research. This people will charge upfront even if ZERO payments have come out to any APPROVED settlement, after you approve you’ve given the right to collect the fees, UPFRONT!!

6 days ago

Reply from Freedom Debt Relief

We never intended to disappoint Ms. Rodriguez. Settlement fees are not billed nor collected until the creditor has agreed to a reduced balance and has accepted the first payment. After this, our fees become valid as we have fulfilled our responsibility to the client. We are more than happy to address any concerns you have regarding our fees. Client Services is available 7 days a week to answer any of your questions. Thank you for allowing Freedom Debt Relief an opportunity to serve your financial needs.

Apr. 13th, 2021

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Debbie Chicago, IL

Don’t do it !!!! They saved my NO money and allowed liens on my property that I was not even aware of !!!! Awful. Just awful. Stack your debt and do it yourself !! I wish I had !!!

1 week ago

Reply from Freedom Debt Relief

Debbie, we're so sorry to hear about your experience with our company. We never intend for our clients to have a poor experience and we would be more than happy to speak with you regarding your concerns. We will be reaching out to you shortly. Thank you for choosing Freedom Debt Relief!

Apr. 9th, 2021

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Gary Hall Jacksonville, FL

They lied to me told me the only fees I would pay were the monthly fees that came out of my deposits now I find out I have to pay a percentage of what my debt was on top of those fees I also settled one of my own debts and now they are charging me a percentage for doing their job They are super slow at getting anything done and will not communicate with you unless you harass them Totally do not recommend this debt relief company find an honest one Don't be like me and get stuck with this trash Because now no matter what I have to pay them the fees even if I cancel myself out of the program They didn't tell me any of that either They are a bunch of liars if I could have gave them 0 stars that's what I would give them

1 week ago

Reply from Freedom Debt Relief

We are disheartened to hear how frustrated you are with the costs of using our program, Mr. Hall. Yes, we do collect a settlement fee. However, our settlement fees are not charged nor collected until we've reduced the amount owed to the creditor and the first payment has been accepted toward the terms of the agreement. We are more than happy to explain the details of your account in greater detail. An account specialist will be reaching out to you shortly concerning the matter. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.

Apr. 6th, 2021

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Bill ,

Really poor communication, got bad advice from the beginning and I lost money instead of saving and worst of all, this absolutely destroyed my credit rating. Also , no one of any importance ever offered to help me or at least explain the situation. I call this false advertisement.

2 weeks ago

Reply from Freedom Debt Relief

Bill, we're so sorry to hear that you are not pleased with our services. We never intend for our clients to have a poor experience and we would like to speak with you. We will be reaching out to you shortly to obtain your contact information. Thank you for choosing Freedom Debt Relief.

Mar. 31st, 2021

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Lindsay Brett McGowen Delano, CA

Poor service. My account has been neglected. Cannot get any answers and each representative tells me a different story.

2 weeks ago

Reply from Freedom Debt Relief

We regret to hear you are disappointed with our service efforts at this time, Mr. McGowen. Providing accurate information to our clients remains our top priority. In reviewing your account, it appears an account specialist is heavily involved in resolving your concerns. Please continue communicating with your point of contact. We are confident the two of you will get the matter resolved. Thank you for your continued patience and for choosing Freedom Debt Relief.

Apr. 5th, 2021

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John W Las Vegas, NV

I signed up and enrolled nearly $15,000 of debt with FDR. I was told that it would take a minimum of 6 months for my first settlement. I even deposited $3,500 into my dedicate account within the first two weeks and had another $3,000 on the way before I cancelled my program. They settled one account from Bank of America (original balance $750) for $450.00. Add on the 25% fee they charge per debt ($194.00 for this account) which only saved me $106. I could have settled myself and actually paid $300 per the bank rep I spoke with. This would have saved me an additional $350. Had I let them settle all my debts, say at 50% I would have paid $7,500. Add on their 25% fee of $3,750, I would have paid a total of $11,250 to settle $15,000 in debt. I did it on my own and settled $15,000 of debt for $6,125, saving me $8,875. So two suggestions: 1) If you don't have a decent amount of money to throw at your creditors like I did, go with the FDR program. However; 2) If you have a little extra that you can use, do it yourself and save a considerable amount of money.

3 weeks ago

Reply from Freedom Debt Relief

We appreciate you for taking the time to share your feedback with us, John. We agree that our program is not the best solution for every debt situation. However, real-life data shows that the Freedom Debt Relief program has helped many consumers. We wish you the absolute best in all your financial endeavors. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.

Mar. 30th, 2021

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jjmstr Allen, TX

When I signed up I was told that it would be a 3 year program and now it has turned in to a 4 to 5 year program, they should have been honest from the beginning.

1 month ago

Reply from Freedom Debt Relief

Thank you for taking the time to leave us a review. We're sorry to hear that you are not pleased with our services. We would like to speak with you regarding your concerns so please provide us with your contact information or call us at 800-655-6303 to speak with Client Services. Thank you for choosing Freedom Debt Relief!

Mar. 3rd, 2021

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Scott Jacks Broken Arrow, OK

Lawyers got involved on one of my debts. I called immediately and was told to take care of it myself and call them because that debt wasn’t “in negotiations” yet. I called them and removed that debt from you guys. Now I found out you are charging me commision on an account you did nothing for. Really?

1 month ago

Reply from Freedom Debt Relief

Scott, thank you for bringing this to our attention. We would like an opportunity to speak with you about the mentioned concerns. One of our experienced representatives will be reaching out shortly. Thank you for the review and your comments are greatly appreciated.

Mar. 2nd, 2021

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Pipersix6 Minneapolis, MN

They flood you with Auto Dialer calls and send emails that you can't reply to or use to communicate with. No different than a creditor. I have invested over 8,000 into the program than when I asked to discuss my concerns they canceled saying I did not make my deposit which is not true, I never missed a deposit. They base their settlements on the charge-off amount plus interest since the date of the last payment. This is just wrong. A percentage of an amount that the creditor did not declare as a loss? FDR also claimed they would handle a 1099 if I received one. They did not do so. I plan to sure!

1 month ago

Reply from Freedom Debt Relief

Hello, thank you for bringing this to our attention. We would like an opportunity to speak with you about the mentioned concerns. One of our experienced representatives will be reaching out shortly. Thank you for the review and your comments are greatly appreciated.

Mar. 2nd, 2021

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Mike C. New Orleans, LA

This program sounded good at first. I wish I would not have enrolled. The communication is very poor. They were very active in recruiting me to join. The communication afterwards is mainly online and non-responsive.

2 months ago

Reply from Freedom Debt Relief

This is certainly not the experience we'd prefer for you to have, Mr. C. Our clients are our top priority, and we want to do what's best for them. Our Client Services team is more than happy to address any questions or concerns that come up for you. We are available 7 days a week and are here to support your debt-free journey. Thank you for choosing Freedom Debt Relief as your guide to financial freedom.

Feb. 5th, 2021

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Chester Riese Socorro, NM

My experience with Freedom Debt Relief has been great. I didn't know which way to turn until I talked to them. They have managed getting my account to where I have not been stressed out. It is great to know that everything is being taken care of as I could not go much longer. I am so glad to have them to help me.

2 months ago

Reply from Freedom Debt Relief

Thank you, Chester, for your amazing feedback! Our team takes pride in providing world-class customer service to our clients and we're always here for you. If you need any assistance, please call us at 800-655-6303. Thank you for being a valued client of Freedom Debt Relief!

Jan. 26th, 2021

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Michael C Davis Bayside, CA

Not good. They couldn't settle one of my cards. Now owe the original balance, plus accrued interest.

2 months ago

Reply from Freedom Debt Relief

Hello, Michael! We're sorry to hear that you are not pleased with the results our program has provided. A member of our team would be more than happy to discuss your concerns, however, we need your contact information. Please provide us with this information so we can reach out to you. Thank you for choosing Freedom Debt Relief!

Jan. 22nd, 2021

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Ruby Antoine Sherwood, MI

Huge rip off - do not do it. They charge you a TON upfront. You're better off paying that fee to your debtor.

2 months ago

Reply from Freedom Debt Relief

Ruby, thank you for taking the time to leave us a review. We're sorry to hear that you are not pleased with the results our program has provided. We would like to discuss your concerns with you, however, we need your contact information. Please provide us with this information so that we can assist you. Thank you for choosing Freedom Debt Relief!

Jan. 21st, 2021

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Verified Customer

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Tina Staten Island, NY

It's been horrible I would not recommend them to anyone. They tell you one payment and you end up paying a payment you can not afford.

2 months ago

Reply from Freedom Debt Relief

Tina, we're so sorry to hear you are not pleased with the results our program has provided. We would be more than happy to discuss your concerns with you. Please provide us with your contact information so a member of our team can reach out to you. We appreciate you choosing Freedom Debt Relief!

Jan. 21st, 2021

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Lacountysfinest ,

I am on my last settlement account with freedom debt relief. After being with this company for three years and knowing what I know now I wouldn't recommend them to anyone. I ended up paying more in the long run with them than I saved by using them. It would have saved me money to do everything on my own. Don't waste your time. One of my accounts that they saved for last was the largest account I owed on and collected over $10,000 in interest and fees. The extra amount that built up on that account surpassed how much I "saved" on all the other accounts. Really disappointed

4 months ago

Reply from Freedom Debt Relief

We're disappointed to hear how dissatisfied you are with your savings when using our service. We offer a proven solution at an affordable monthly cost that helps our clients pay down their entire debt; principal, fees, interest, and all. However, we hear your concern and would like an opportunity to review your account in detail. An account specialist will be reaching out to you shortly concerning the matter. Thank you for choosing Freedom Debt Relief.

Nov. 18th, 2020

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Veronica Vienna, VA

Many of my debts were held until the debts were increased so much, that afterward after they claim debt relief on a debts, with their fees counted in, you end up paying more. Plus the companies that you end up negotiated send you a 1099 for debt cancellation and you owe taxes like income. I was asked time and time again to get one of their associated “loans”! I ended up selling my home and giving them an extra 10k to excelerate the program. The money sits there, not getting any interest instead of my bank. They also charge you a fee to send a check of $10. Each time they mail a check. Funny they were doing this for a $14. Monthly debt for 8 months. Beware! I still have two debts that have not resolved and the cash is there to pay them in full. They just want their fees!

5 months ago

Reply from Freedom Debt Relief

Veronica, thank you for bringing this to our attention. We would like an opportunity to discuss the mentioned concerns with you. One of our experienced team members will be reaching out to you shortly. We truly appreciate your review.

Nov. 9th, 2020

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Tiffphelps Hayward, CA

I hate this so much. Don’t do it. They don’t care. Just take most of my income and won’t let me change it. Worst decision of my life.

5 months ago

Reply from Freedom Debt Relief

We are sorry to hear you're disappointed with our service efforts at this time. Our estimates for your savings, program length, and monthly payments are based on more than 15 years of data and experience getting our clients the best possible results. However, affordability is a major key to clients' success in our program. We would like an opportunity to review your account details and see if we can uncover any options that will assist you financially. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.

Nov. 6th, 2020

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Derek Daniels Long Beach, CA

Bankruptcy would have been a better option. The estimated time and amount since the beginning has been far exceeded.

5 months ago

Reply from Freedom Debt Relief

Hello, Derek! Thank you for taking the time to leave us a review. We're sorry to hear about your experience in our program. We would love the opportunity to speak with you regarding this matter. Please provide your contact information and a member of our team will reach out to you shortly. Thank you for being a valued client of Freedom Debt Relief!

Nov. 5th, 2020

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Melinda Taylor Falls Church, VA

I really had no idea that i would be paying off most of the debt either to credit card company or to Freedom Debt. I only will end up saving around $10,000 and my credit score took a serious nose dive

5 months ago

Reply from Freedom Debt Relief

We never intended to disappoint, Ms. Taylor. Please take a moment to consider the following. Compare our using our services versus paying 100% of the debt amount plus any interest and additional late/penalty fees if someone can't meet the monthly required minimum payment. We offer a proven solution at an affordable monthly cost that helps our clients pay down their entire debt; principal, fees, interest, and all. However, Client Services is available 7 days a week to address any concerns you have regarding your account. Thank you for choosing Freedom Debt Relief as your guide to financial freedom.

Nov. 2nd, 2020

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hockeycub19 Laguna Hills, CA

Horrible program, bunch of hidden fees. Then I was told I could be debt free in two years and so far it’s been 4 years still paying the program. I’ve put more money into this program then actually saving anything.

5 months ago

Reply from Freedom Debt Relief

Hello Bryce, thank you for bringing this to our attention. We would like an opportunity to discuss the mentioned concerns with you. One of our experienced team members will be reaching out to you shortly. We truly appreciate your review.

Oct. 23rd, 2020

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James E. Rodriguez Dallas, TX

I misunderstood. I thought this was a debt consolidation program. I was not aware that my debtors would not be contacted and informed that I wanted to pay off my debts. Instead I was informed to stop making payments, which in turn destroys my credit rating. Even though I had debt challenges, my credit rating was at 750 before FDR and now is at 530. What have I gained after two years that I could not have accomplished by continuing to make monthly payments on a timely basis.

7 months ago

Reply from Freedom Debt Relief

Hello, James. Thank you for bringing this to our attention. We would like an opportunity to discuss the mentioned concerns with you. One of our experienced team members will be reaching out to you shortly. We truly appreciate your review. Please know we are constantly trying to improve our communication with our client and we are currently working on it as we speak.

Aug. 25th, 2020

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Chanda Reed Memphis, TN

You guys don’t make it easy.. I’m still doing work to get my credit on point

7 months ago

Reply from Freedom Debt Relief

Thank you for bringing this to our attention Chanda! We are sorry you aren't satisfied with the results given to you by the program. We would like to discuss this with you further, so one of our team members will be reaching out to you shortly. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.

Aug. 25th, 2020

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Dayna Young Allen, TX

DO NOT ENROLL WITH THIS COMPANY. I was sued twice by creditors while in the program and ended up paying more than my original debt. I enrolled with them because I had debt from helping my father pay his medical bills. He has since passed away. I was with them for 3 years and had to defer my monthly deposits twice due to my father being in the hospital and taking a leave of absence from work. One of my settlements during one of these months had a payment of $10 per month for the first 10 months. When I deferred my deposit that month, FDR did not send the $10 payment because they said I didn't have the funds. I did have the funds and the worst part was they still took out $500 that same month for their fees on another settlement. I was sued by the creditor because the settlement went null and void due to the non payment of the $10 and I ended up paying more than the original debt. The second time I was sued was on one of my settlements that was supposed to be paid off. I had paid all of my settlements and called to "graduate" from the program. I was then told that the last payment on one of my accounts was rejected from the creditor. FDR told me they sent the payment, twice to the creditor and it was rejected both times. Obviously I asked why and I was told it was being sent to their escalation dept. I called and called and was never given an answer. In Jan. of this year, 2020, I was served with papers that I was being sued by a collection agency. FDR never did their part to find out why this had happened and the creditor sold the account to a collection agency. I found out all of this on the day I was served with the lawsuit. I lodged a complaint with the Better Business Bureau and was recently in touch with someone at FDR regarding this issue. They came back with, we have found that you didn't have the money your account to make that last payment. I then asked them, if I didn't have the money in my account, why did you send 2 payments to them? I have yet to get an answer. The bottom line with FDR is this . . . if you are enrolled and have any kind of life altering situation (my dad having open heart surgery which led to my leave of absence from work) and have to defer a deposit, FDR doesn't care. I have all the bank statements from my dedicated account showing I had enough money to make the settlement payments during the two months I deferred the deposits and they still let my settlements go null and void. I have had to pay more money to my creditors by enrolling with FDR than I would have if I had just paid the accounts off on my own. And, the customer service is useless. When you call with any kind of issue, you have to tell whoever answers your call the whole situation again. You can never get the same person on the line, so needless to say, I have spent hours upon hours re-stating my question/problem. The standard response is, we are sending this issue to our escalation dept. and someone will get back to you. I don't think they even have an escalation dept. because in all of this time and the 2 major issues I've had, I've NEVER spoken to anyone. No one has ever called me back and I was blindsided by a lawsuit from a collection agency, not even from the original creditor. Again, do not sign up with them. I'm writing this review to hopefully stop anyone else from going through what I have. It's not only the money but the anguish I suffered from a company who can get away with anything and not care one bit how it affects their clients. As long as they collect their settlement fees and all the other fees charged, it's all okay. I have fees on my bank statements for $10, $3 etc. for FDR to send a check to a creditor. Every month they sent a payment, the charge stated on my statement said, $3 for paper check sent or $10 for express payment sent. Why was it sent express?? This was every month for most of my settlements. All of it is just maddening. Just FYI, I HAD TO click on 1 star for the review as it wouldn't let me put 0 stars.

7 months ago

Reply from Freedom Debt Relief

Thank you for taking the time to leave us a review, Dayna. We're sorry to hear about your experience and we would like to discuss this with you. A member of our team will be reaching out to you shortly to discuss your concerns. Thank you for choosing Freedom Debt Relief!

Aug. 25th, 2020

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Monica Birch Menifee, CA

If you are thinking of using Freedom Debt Relief DON'T DO IT!!!!! You can negotiate with your creditor yourself!!! It won't ruin your credit & it won't cost you an arm $ a leg. I tried to find out how much more was owed to my creditor from FDR and when I asked if I could send in the amount still owed to FDR & pay the creditor earlier they said I couldn't do that. Do yourself a HUGE favor & DO NOT USE FDR (or companies similar to these guys). Also their customer service stinks!! No one can answer a question as they have scripts that they all read & therefore can't ever answer your question.

7 months ago

Reply from Freedom Debt Relief

Hello, Monica! We're sorry to hear you are not pleased with the results our program has provided. A member of our team will be reaching out shortly to discuss your concerns. Thank you for choosing Freedom Debt Relief!

Aug. 25th, 2020

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Andrea Tencza Seneca, SC

Everything was going along fine, and Freedom From Debt settled 4 of my accounts. The last account was a problem. I was not aware that I had to appear in court, and I don't know who appeared in my behalf. It was settled for the full amount, over $29,000 + interest !of medical debt. I NEVER would have agreed to that, but since I had signed a POA, I gave FFD the right to act for me. It would have been better for me if I had gone to court to give my side of the story. I paid for legal representation, and I feel betrayed. Calls to my "advisor" did not help. So, do your research to find out what debt relief companies have the best rating.

7 months ago

Reply from Freedom Debt Relief

Andrea, thank you for bringing this to our attention. Please allow us to reach out to you so we may the address the mentioned concerns. Thank you for choosing Freedom Debt Relief.

Aug. 25th, 2020

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Manny Lujan Sedalia, MO

The program was great until I cancelled it due to costs. I called to close my account a few days before they withdrew the monthly fee of $254 from my bank. The lady I spoke with said she closed it. On payday I checked my account & FDR withdrew the $254. I called a second time & a man closed my account & said the $254 would go back into my bank acct. on the 20th - It didn't - I called a 3rd time asking for my $254 plus whatever was left in my dedicated account. The lady told me that FDR had to contact my creditors due to negotiations & they would need to listen to my recorded audios about cancelling before they could reverse the transaction. According to my agreement, I can cancel at any time without penalty & get what's owed to me. The agreement also stated that upon cancellation, FDR would immediately stop all interaction (HAVE NO CONTACT) with my enrolled creditors. So why was I told I had to wait another 7 days so FDR could make a decision about reversing the $254 withdraw? I called again to ask about my money & the lady hung up on me & sent me to the survey. I tried again & another lady told me that it looked as though my issue was being resolved because my dedicated account balance was ZERO! That I should look at my bank account again because the transaction was reversed. Here I am on the 22nd & have yet to receive my $254 or the money that already in the dedicated account!!! Aug the 17th was the $254 withdraw date. I called to cancel on the 14th, then again on the 18th, again on the 20th, the 21st and today is the 22nd... and to this day... I have NOT received MY MONEY!! I am so angry with FDR & would appreciate if SOMEONE could explain this to me. When I try calling the system no longer has me as a client, but I was still able to log on to my dashboard as of yesterday, the 21st... WHAT THE ****? I just want my money back ... It's been tough as it is & I really can't afford what this program has cost me! No Thanks FDR Manuel Lujan Sedalia, MO

7 months ago

Reply from Freedom Debt Relief

We are very sorry to hear about your experience, Manuel. It is never our intention to put our clients in further hardship when dealing with us. We understand why this would be frustrating for you, and we would like the opportunity to discuss this more in-depth. Please know a member of our team will be reaching out to you shortly. Thank you for choosing Freedom Debt Relief.

Aug. 25th, 2020

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robert watkins Troy, MI

freedom sat on my largest dept until i was sued. they settled for the full amount of the dept with monthly payments. my other large debtor offered several times to settle for pennies on the dollar freedom did nothing until i threatened to settle it myself.they then settled using my offer . must have taken them at least 30 minutes. then had the gall to charge me $2600 to settle a 2100 debt involving no work on their part. this after sitting and doing nothing for 2 years.

7 months ago

Reply from Freedom Debt Relief

Hello Robert! We're sorry to hear that your experience in our program has not been consistent. Our goal is to support our clients as best as we can. We would like an opportunity to speak with you further regarding the mentioned experience. One of our experienced team members will be reaching out to you shortly. Thank you for choosing Freedom Debt Relief!

Aug. 25th, 2020

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Manahil Farman Mechanicsville, VA

I am getting collection letters from every credit card I have. And my credit score decreased a lot.

7 months ago

Reply from Freedom Debt Relief

Hello, Manahil. Thank you for taking the time to leave us a review. We're sorry to hear about your concerns and we would like to opportunity to discuss them with you. We will be reaching out shortly to obtain your contact information. Thank you for choosing Freedom Debt Relief!

Aug. 18th, 2020

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Jonathan James New York, NY

Didn’t save any money really ruined my credit. And the screwed up and had the wrong account listed so I got sued. Awful experience would not recommend and I wish every day that I never signed up for it

8 months ago

Reply from Freedom Debt Relief

Jonathan, we appreciate your taking the time to share your feedback. We cannot apologize enough for the experience you have had. We empathize with your frustrations and that's why it's important for us to speak with you so we can resolve your concerns. A member of our team will be reaching out to you shortly to address your concerns. Thank you for choosing Freedom Debt Relief.

Jul. 31st, 2020

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HollyAnn Povee Sun City, AZ

Worst experience of my life. They lie to you, they tell you and its in their contract "we do not charge a fee for our services until a settlement is reached and approved by you." They tell you after you make 3 monthly payments they will begin work with your creditors, LIE, LIE, LIE. After 3 monthly payments, they change that to 6 months before they work with your creditors. They tell you "if you cancel all your money will be returned to you except what is paid to the creditors" LIE, LIE, LIE. We paid 4 months of payments and when we cancelled they charged us $100's, yet not one of our creditors had been contacted and no settlement was ever approved. I've contacted our creditors and have actually worked out something much better and shorter than Freedom proposed. DO NOT USE FREEDOM, DO IT YOURSELF.

8 months ago

Reply from Freedom Debt Relief

HollyAnn, we're sorry to hear about your experience with our company. A member of our team will be reaching out shortly to discuss your concerns. Thank you for being a valued client of Freedom Debt Relief!

Jul. 29th, 2020

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Frances Dias

taking too long to negotiate with creditors

8 months ago

Reply from Freedom Debt Relief

Frances, we are sorry to hear that you are not pleased with the services we have provided. We understand that negotiations can be hard to wait for, but we want to assure you that we have a plan for your debt. A member of our team will be reaching out to you shortly. Have a great day.

Jul. 25th, 2020

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Marshall Reynolds Boulder, CO

Like to claim that the program will help but seems to just string the program along and take time after the first settlement. Signed me up for many "add on" features because they don't disclose how they will charge extra fees. Claims that fees are clearly disclosed when they are hidden in fine print and on pages that don't attach to settlement offers. Very shady and wish I would have backed out of the program before I received most of my settlements. Supposed to get refunded money 2 weeks ago and am still waiting on it to arrive.

8 months ago

Reply from Freedom Debt Relief

Marshall, we are sorry to hear that you are not happy with our services thus far. We truly do our best to be as clear about the program as possible. We understand that the fees can seem a bit much, however, if you compare our fees to the 100% of the debt amount plus any interest and additional late/penalty fees if someone can't meet the monthly required minimum payment. We offer a proven solution at an affordable monthly cost that helps our client pay down their entire debt; principal, fees, interest, and all. We would like an opportunity to work with you and see if we can answer any concerns you may have. An account specialist will be reaching out to you soon.

Jul. 23rd, 2020

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Shannon Banner Independence, MO

I have called 7 times telling you I decline a settlement. It's been going on for months I said I wanted a better percentage and less payments your people just keep ignoring me and have sent it in a txt message for me to accept over 100 times I finally just gave up on calling you on it. And just ignore it like you have done with my wishes. I ask that you stay on that account and renegotiate so interested rates didn't go up. And you don't even listen to anything I ask. I wish I'd of went with a company that listened to it's customers. But I'm kinda stuck but I will never accept that one offer but I'm sure you'll just keep sending it for me to accept and ignore what I say. I just quit calling you it took 30 to 40 minutes out of my day each time for no one to even listen

8 months ago

Reply from Freedom Debt Relief

Shannon, thank you for bringing this to our attention. We would like an opportunity to discuss the mentioned concerns with you. One of our experienced team members will be reaching out to you shortly. We truly appreciate your review.

Jul. 20th, 2020

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Donny Jacksonville, FL

This is been a nightmare with debt that was left out now I’m being sued for an account that you said was in settlement

8 months ago

Reply from Freedom Debt Relief

Hello Donny. We are so sorry to hear that you are going through this. We understand how frustrating dealing with a lawsuit can be. However, we do have resources to help you in situations just like this. We want to work with you and help make this experience better. A member of our team will be reaching out to you soon.

Jul. 16th, 2020

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Christie DeFurio Louisville, CO

They take half your debt in fees before successful negotiations are made with creditors. They stop paying because there is no money to pay because they took out all the money in fees. This is a scam & they should be in jail.

9 months ago

Reply from Freedom Debt Relief

Christie, thank you for sharing your experience with us. We hear your concerns and want you to know we care about you. A member of our team will be reaching out shortly to discuss your concerns. Thank you for being a valued client of Freedom Debt Relief!

Jul. 14th, 2020

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Reggie Marcotte Lake Jackson, TX

I was told to stop paying my credit and we would settle a lot cheaper than the balance owed.. Six months later I was sued for the balance, interest, and late fees equally $1800 more than the original balance. Their "law team" was unable to reach an agreement with the debtor and now I owe more than the original balance I started with.

9 months ago

Reply from Freedom Debt Relief

We imagine this to be extremely frustrating for you, Mr. Marcotte. Unfortunately, some creditors are more aggressive than others, choosing litigation to collect on an outstanding balance. It sounds like the options provided by our legal team were not the best fit for your needs. A team specialist will be reaching out to you shortly to further discuss your concerns. Thank you for choosing Freedom Debt Relief to serve your financial needs.

Jun. 26th, 2020

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John Slein Brandon, FL

They promised me my whole deal would be over in less than 4 years and now it's going to be 55 months not good

9 months ago

Reply from Freedom Debt Relief

We're sorry to hear about your disappointment concerning the amount of time it is taking to complete our program, Mr. Slein. We do estimate our program to take approximately 48 months to complete. However, depending on the amount of debt and the creditors enrolled, the timeframe may vary. We'd like an opportunity to discuss the details of your account with you. One of our account specialists will be reaching out to you soon. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.

Jun. 26th, 2020

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Annie Manno Memphis, TN

I would not recommend this relief program for a couple reasons. They will extend “in negotiations” and “settling” for unreasonable amount of time to collect their own profit. I was assured when I first signed up it wasn’t like that. I understand they need to make money from helping me lower my debt after researching more about medical debt especially for my child who is 9, was being drawn out when the hospital already sold the debt to a collection agency for pennies. Breaks my heart that company’s are allowed to do this and collection agency’s as well freedom debt relief program would take advantage of people wanting to pay back their debt

9 months ago

Reply from Freedom Debt Relief

Annie, we empathize with your frustrations and that's why we need to speak with you so we can resolve your concerns. We never intend on making anyone's situation worse. We are truly here to help you! A member of our team will be reaching out to you shortly to address your concerns. Thank you for choosing Freedom Debt Relief.

Jun. 19th, 2020

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Good Citizen Cocoa, FL

Unhappy that they charge outrageous "Fee's" to settle each loan. The fee's alone, I could've paid off 2 or more of my 6 loans.

9 months ago

Reply from Freedom Debt Relief

We're sorry to hear about your displeasure in the settlement fees collected when reducing enrolled balances. Freedom Debt Relief does not charge nor collect our fees until the balance is resolved. With that, we ask that you please consider the following. Compare our fees to 100% of the balance plus any interest and additional late/penalty fees if you can't meet the monthly required minimum payment. We offer a proven solution at an affordable monthly cost that helps you pay down your entire debt. If you have any questions or concerns regarding your account, always feel free to contact our Client Services team at (800) 655-6303. We are available 7 days a week to support your journey. Thank you for allowing Freedom Debt Relief to be your guide.

Jun. 17th, 2020

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Lori Thurman New Albany, OH

I have trouble finding out information about my graduation, or why some of the settlements are not being paid anymore. I have a lean from an account that has been paid for over a year and it’s still not released. Freedom should have taken care of that months ago. It’s killing my credit.

10 months ago

Reply from Freedom Debt Relief

Lori, we are sorry to hear about your program with us. We would love the opportunity to get to the bottom of this, which is why one of our professionals will be reaching out to you shortly. Thank you for choosing Freedom Debt Relief.

Jun. 14th, 2020

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Bernie Alleman Akron, OH

I don't like anything about this company. I cant wait until im done the only person that made out on this is Freedom. I don't see where I saved anything. I was in a tough spot and thought this was a solution. I'm going on 5 years paying $659 a month. I should of filed bankruptcy. I wake up everyday thinking what a bad mistake this was. you can email me back or call me but I was mislead by your sales team for financial gain. I understand I hired Freedom at will but never again.

10 months ago

Reply from Freedom Debt Relief

Thank you, Mr. Alleman, for voicing your concerns with us today. We're sorry to hear how disappointed you are with the outcome of using our service. Our goal is to save our clients as much money as possible by negotiating the best settlements possible on their behaves. If you feel our program has been a disservice to you, again, we sincerely apologize. We would like an opportunity to speak with you further regarding the concerns mentioned. A member of our specialist team will reach out to you shortly. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.

Jun. 1st, 2020

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Akinbo Olalekan Houston, TX

My experience so far is bad because you people are inconsistent. You change your word every month I call you by given different excuses that not discuss when we sign agreement

10 months ago

Reply from Freedom Debt Relief

Thank you for expressing your concerns with us, Olalekan. We would love to have an opportunity to discuss this matter more in-depth with you in hopes of improving your experience with us. One of our team members will be reaching out to you shortly. Thank you for choosing Freedom Debt Relief!

May. 28th, 2020

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Polly Hornberger Birdsboro, PA

Not one time was 21% mentioned, not once! A fee was taken out each month and that is what I thought was it, never would I do this again or recommend it! I did not comprehend this until last week when I thought I was almost done, then they told me another year!!!! I was so upset, never ever do again!

10 months ago

Reply from Freedom Debt Relief

We sincerely apologize, Ms. Hornberger, if you feel we were not transparent concerning our fees. Freedom Debt Relief does collect a settlement fee, but only after we've successfully reduced the amount due to the creditor. We would like an opportunity to speak with you further regarding your concerns. One of our experienced team members will be reaching out to you shortly. We appreciate you voicing your concerns with us today. Thank you for choosing Freedom Debt Relief.

May. 27th, 2020

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Jodie Mccartor Corpus Christi, TX

It was great when they told me I’d be done in 3 a/2 years but now it’s more than 4 1/2 years. It’s never ending and you flat out lie everytime! Big difference a year makes. About $6000 worth. What a scam.

10 months ago

Reply from Freedom Debt Relief

Jodie, we understand your urgency of wanting to be completed with your program. We are doing the absolute best that we can to get your account resolved in a timely matter. We are sorry to hear that you are not satisfied with the services provided, and a member of our team will be reaching out to you soon to discuss any concerns you may have. Thank you for choosing Freedom Debt Relief.

May. 21st, 2020

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Grammie Ty McGee Cleveland, OH

Well they have taken so far 2vyears longer to resolve my debt than what was predicted. They have said I have no more deposits to make but continue to take out money and after being 2 years late on resolving debt all of my debt us not resolved. You can believe they are making their money off each client. When I ask about my account all I get us a generic answer meant for everyone not my account. Amazing NO. They only thing amazing is how they fool you and take from you. My debt could have been paid on its own quicker than this company helps you.

10 months ago

Reply from Freedom Debt Relief

We appreciate you voicing your concerns with us, Ms. McGee. We understand our negotiations process takes time and requires the patience of our clients. We know the relationship you had with your creditors is important to you. Our goal is to satisfy your enrolled balance as quickly as possible. Please remember to visit your Client Dashboard. Thank you for choosing Freedom Debt Relief!

May. 15th, 2020

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Sam Ardeno Bulls Gap, TN

Be aware of everything Jeff H says on the phone. Pay attention to whats on paper and the amount of debt you enrolled and the interest charge after Jeff ask you to stop paying the creditors. The interest will go up when you stop paying. When they do negotiate. The offer freedom brings to the table is the only offer. If you don't take it then they will kick you around to three more advisers. that say the same thing. Then most likely ask you to stop doing business with them. My last offer was the only one I asked for better results. Which they didn't even try. They said 55% savings but if you looked at my enrolled debt from the start before interest. It was more like 15%.

11 months ago

Reply from Freedom Debt Relief

We're sorry to hear about your disappointments with the outcomes of our program, Mr. Ardeno. Our negotiators have worked with over 100+ creditors for the past several years, and have developed excellent relationships with them. This allows us to obtain the best settlements possible for our clients. Please consider the fact these balances are now behind you, providing the opportunity to achieve your financial goals. We appreciate the chance to serve your financial needs, Mr. Ardeno. Thank you for choosing Freedom Debt Relief.

May. 1st, 2020

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Kim M Tortora Delray Beach, FL

I am unhappy with the length of the process when i am giving a large sum of money monthly. Hopefully it speeds up soon.

11 months ago

Reply from Freedom Debt Relief

We appreciate you voicing your concerns with us, Ms. Tortora. We understand our negotiations process takes time and requires the patience of our clients. We know the relationship you had with your creditors is important to you. Our goal is to satisfy your enrolled balance as quickly as possible. If you have any questions or concerns, please contact Client Services at (800) 655-6303. Thank you for being the best part of Freedom Debt Relief!

Apr. 21st, 2020

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Anonymous

R U N ..... TOTAL SCAM!! Do not sign up with these crooks! You will end up owing much more money than you currently do. DO NOT SIGN UP!!

11 months ago

Reply from Freedom Debt Relief

We are sorry to hear that you are not satisfied with our services. We strive to provide our clients with the best possible service and be as clear as possible when it comes to their programs. We are here to help you with any questions you have. A member of our team will be reaching out to you shortly. Thank you for choosing Freedom Debt Relief.

Apr. 17th, 2020

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