Debt.com, founded in 2013, is a website that provides consumer education, self-help guides, and professional debt relief solutions to consumers who need help with credit card debt, back taxes, and student loan debt. The company, based in Plantation, Florida, matches consumers with companies in its network of service providers. Its team includes journalists, financial experts, certified credit counselors, and industry veterans. So far, Debt.com has helped more than 500,000 Americans resolve more than $850 million in debt.
Debt.com employees and service providers have to abide by the company’s code of ethics, including following all applicable laws, maintaining appropriate licensing, protecting customers’ private information, providing continuing education for employees who deal directly with customers, and working to resolve complaints quickly.
Through Debt.com, borrowers can find help with credit counseling, debt management programs, debt settlement, debt consolidation, and bankruptcy. Many debt relief companies offer only one type of solution, but Debt.com provides resources for all the major types.
The site even directs consumers to tax relief services, including help with installment agreements, offers in compromise, innocent spouse relief, currently not collectible status, and penalty abatement.
Debt.com offers a number of free resources that are helpful whether borrowers go on to seek professional debt relief solutions through the website. Some of those resources include self-help booklets, debt calculators, how-to guides, webinars, and articles on topics ranging from financial trends to tax planning tips to Airbnb hosting.
The disadvantage of the many helpful resources Debt.com provides is that finding the specific resource you’re looking for on the website can be difficult. While some websites simply publish the list of the debt relief providers in their marketplace, to get professional help through Debt.com, a borrower must visit several web pages, only receiving information after providing their contact information.
Debt.com's debt relief solutions are not available in every state. Its services are available in Alabama, Alaska, Arizona, Arkansas, California, the District of Columbia, Florida, Indiana, Maryland, Massachusetts, Michigan, Missouri, New Mexico, New York, Nebraska, North Carolina, Oklahoma, South Dakota, Texas, Virginia, and Wisconsin.