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Debt.com

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LAST UPDATED: July 2nd, 2021

Debt.com, founded in 2013, is a website that provides consumer education, self-help guides, and professional debt relief solutions to consumers who need help with credit card debt, back taxes, and student loan debt. The company, based in Plantation, Florida, matches consumers with companies in its network of service providers. Its team includes journalists, financial experts, certified credit counselors, and industry veterans. So far, Debt.com has helped more than 500,000 Americans resolve more than $850 million in debt.

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The Good

  • Code of Ethics
  • Variety of Services
  • Free Resources

Code of Ethics

Debt.com employees and service providers have to abide by the company’s code of ethics, including following all applicable laws, maintaining appropriate licensing, protecting customers’ private information, providing continuing education for employees who deal directly with customers, and working to resolve complaints quickly.

Variety of Services

Through Debt.com, borrowers can find help with credit counseling, debt management programs, debt settlement, debt consolidation, and bankruptcy. Many debt relief companies offer only one type of solution, but Debt.com provides resources for all the major types. 

The site even directs consumers to tax relief services, including help with installment agreements, offers in compromise, innocent spouse relief, currently not collectible status, and penalty abatement.

Free Resources

Debt.com offers a number of free resources that are helpful whether borrowers go on to seek professional debt relief solutions through the website. Some of those resources include self-help booklets, debt calculators, how-to guides, webinars, and articles on topics ranging from financial trends to tax planning tips to Airbnb hosting.

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The Bad

  • Website Navigation
  • Availability

Website Navigation

The disadvantage of the many helpful resources Debt.com provides is that finding the specific resource you’re looking for on the website can be difficult. While some websites simply publish the list of the debt relief providers in their marketplace, to get professional help through Debt.com, a borrower must visit several web pages, only receiving information after providing their contact information.

Availability

Debt.com's debt relief solutions are not available in every state. Its services are available in Alabama, Alaska, Arizona, Arkansas, California, the District of Columbia, Florida, Indiana, Maryland, Massachusetts, Michigan, Missouri, New Mexico, New York, Nebraska, North Carolina, Oklahoma, South Dakota, Texas, Virginia, and Wisconsin.

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The Bottom Line

Debt.com offers online resources and a debt relief providers marketplace for consumers dealing with all kinds of debt, including credit card debt, student loan debt, and tax debt. Although it can be cumbersome to access their service provider recommendations, and its services aren't available in every state, the advantages of Debt.com outweigh that concern.

Between the sheer number of resources and solutions the website offers and the code of ethics it abides by, Debt.com is a debt relief option worth looking into.

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Debt.com Frequently Asked Questions

What is Debt.com?

Debt.com is a one-stop shop for debt relief and financial education. We connect people to the best debt solution for their situation.

Why should I trust Debt.com?

Debt.com vets all the debt relief providers we work with. They must sign our Code of Ethics, which includes provisions about following all applicable laws, providing continuing education to employees, ensuring timely and accurate information, effectively delivering services, and more. 

How does Debt.com work?

Debt.com is not a single debt relief company. Rather, it’s a comprehensive service that helps you find the right debt relief service for your situation.

What happens when I call Debt.com?

When you call Debt.com, you’re connected to a certified debt professional. They will listen to your debt problem and help you find the right debt solution for you.

How long does it take to find debt relief with Debt.com?

This depends on the solution you are matched with and the amount of debt you have.

How much does Debt.com cost?

It’s free to call Debt.com and get connected with the right debt relief solution. Once you’re connected to a vetted company, they will determine your fees. 

What else does Debt.com offer?

Debt.com is an extensive resource center with a variety of debt and personal finance education materials created by industry experts. Articles, booklets, courses, and financial news pieces guide you toward money confidence so you can get out — and stay out — of debt.

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