Name: ClearOne Advantage
Rating: 2.6

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Sonia Zoeller

Do not use ClearOne Advantage they do not negotiate with all creditors at once meanwhile creditors sue you and take you to court. I had two such creditors do this I ended up having to pay the creditors more than the original debt. ClearOne Advantage take their 25% fees more than payments on settled debt. Their accounting and reporting is terrible I have been trying for three months to find out where an additional $500 was applied to. If you can go somewhere else.

2 years ago Edited September 27, 2022

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Zoey K. Irvine, CA

Clear One Advantage messed up with my account, while I was making on-time payment to them for years, they were not transparent ( or kept lying ) they missed payment to my creditor and had to go through the settlement process 3 times, they damaged my credit , worse than bankruptcy. they should not be allowed to stay in business , I am sure I am not the only victim of their deceitful lies.

2 years ago

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Shelley Sexton Lawton, OK

I have been very frustrated using this company. No updates, ever, then they call and want me to take a debt consolidation loan. I had received a letter from the credit card company offering a lump sum payment and called them since I had been paying for a while and they claimed my account was short, gave me a run around and did not attempt to negotiate a payoff. Everything is about “ graduating” from the program, but I am still making payments with no results and no accounting of what is going on. Do not use them!

2 years ago

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M. Nielsen South Bend, IN

Don't even want to give them 1 star, please do not fall into the trap of this debt relief company. They are in it to make money and do not care about getting you out of debt at all. Most 2 years in with them they had paid themselves over $8000 and I was sued by 3 credit card companies and they settled some accts with payment arrangements of only $5 a month while I paid ClearOne over $1000 a month . Steer clear and do your research.

3 years ago Edited May 25, 2022

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joshua levy Miami, FL

Don't trust them. They'll say anything in order to get you to sign. Very pushy sales process. They wouldn't even hang up the phone unless I signed their contract. On top of that, they offered minimum explaination of their process. I canceled and the lady told me I was going to be reimbursed which was a lie. Turns out, they're taking my deposit for themselves. Overall this is a very shady company. Please beware.

4 years ago

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Hillary Rosengrant Victoria, TX

This company is a trap and lies to you!! Do not fall for their lies. This program will TANK your credit(mine dropped 100 points in 2 1/2 months!), it does NOT end creditor phone calls, and even if your creditors try to call them to negotiate they don't call them back! Oh and don't forget their fees.... THEY'RE RIDICULOUS!!!! DO NOT DO BUSINESS WITH THEM!!! RUN AWAY!!!

5 years ago

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Dennis Bradenton, FL

Initially, I was advised there are no additional fees beyond the settlement commission. There are many fees that quickly add up. It is very difficult to get a person on the phone to discuss your account UNLESS it is to accept a settlement with a creditor. Ultimately, I terminated the program and took nearly 10K from my retirement account to pay off the negotiated accounts. 7 weeks later, they have NOT settled the accounts, continue charging fees and I cant get a person on the phone - calls not returned. I gave NO cause for this lack of contact. AVOID this company!

5 years ago

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this company is garbage Havelock, NC

Absolute garbage company. basically tried to have me purposely miss payments and avoid/lie to my creditors for a certain amount of months so i can be "eligible" for their program all while paying them in the mean time too. Seems like a HUGE SCAM, i didn't even make a payment and i opted out. Then once i tried to opt out or cancel it they put me on hold for an hour and i FINALLY got in touch with someone and they tried to talk me into going with the program and said he needed to gather info to opt me out and put me on hold for another hour. VERY SKETCHY, DO NOT TRUST THIS COMPANY.

5 years ago

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K.regan Durham, NC

Do not use this company!! You can’t reach them and if you get through they will say somone will call you back about you account and they never call back. You can email 30 times and will never hear back. There great about telling you not worry etc. i read the reviews and was going to pull out but there sales person told me not worry. Once they get past 30 or 90 days your screwed. If you need to settle debt go else were.

5 years ago

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Brent Kernersville, NC

I went with clear one , biggest mistake. I didn’t even get past getting anything settled or started. I paid 389.00 for 4 months. They settled nothing. So I canceled, to go another route. They took all the money from my account. Before it could be returned. They got me for $1200.00. They didn’t deserve a dime. Don’t let them take your money. TOTAL RIP-OFF. Also they want answer or return phone calls.

5 years ago

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Shannah Peterson Roanoke, VA

After i looked into the program more I decided I wanted to cancel before it even began, I didn’t know where their money was going etc.. so I called and cancelled. They send me an email everyday saying this is a cancellation notice so call us if you’d like to cancel. I’ve emailed, called multiple times, and even talked to an online chat person and they do not get the memo nor will stop contacting me about cancelling. I want to cancel I have been telling them for weeks. It’s extremelt frustrating.

5 years ago

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Ashley Barone Jackson, NJ

This has been nothing but awful I was told when I signed up that they have worked with American Express in the past turns out that is a lie because American Express won't work with outside agencies. I do not recommend this for AMEX I have put myself in more of trouble than I was before and do not see the light at the end of the tunnel.

7 years ago

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Mae O. Manassas, VA

You all helped me when I needed it most - for that I will always be greatful. Thank you all so much - I already recommended you all to my sister!

7 years ago

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Kelly Portland, ME

DO NOT USE THIS COMPANY! They wait as long as possible to negotiate with creditors so they interest (and therefore their fees) can be as high as possible. They give you excuses, are shady with creditors (have you call them saying your "friend" is going to negotiate) which made me extremely uncomfortable, and they make it next to impossible to cancel your account in a timely manner. My decision to use there services was a horrible one that I regret, don't make the same mistake!

8 years ago

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Joe Mannino Beaver, PA

total scam, destroys your credit for life and you still get sued by the creditors at easdt in pa i was sued , they charged outrageous fees and did nothing, unreal that they are still in business , you will be very sorry choosing clearone., and thats an understatement of mammoth proportions.

1 year ago

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Brad Van Brauman Albuquerque, NM

IF I COULD RATE THEM A -50, I WOULD! I ADVISE YOU TO STAY FAR, FAR AWAY FROM THESE PEOPLE! THEY ARE CROOKS WHO CARE NOTHING ABOUT YOU AND I AM ABOUT TO REPORT THEM TO THE BETTER BUSINESS BUREAU! THEY ARE LIARS AND TAKE ADVANTAGE OF THE MOST VULNERABLE PEOPLE! SHAME ON THEM!

2 years ago Edited August 5, 2022

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Brian Wilson Mount Shasta, CA

Not out for your best interest!! They only settle the easy ones and let the jards cases go to litigation. It was easier for me to reach out to the debt collection companies and solve my issues. All they care about is your monthly draft, plus lots of additional changes.

2 years ago

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matthew perry Kyle, TX

The whole experience was horrible. When starting the process they try to say whatever you want to hear to get you signed up. Then they promise/ gurantee certain results. They completely lie, nothing has come true from what was originally told when signing up. Very expensive, and very manipulative! Don't Trust

2 years ago

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Ken Callies Fond du Lac, WI

Stay away from this company! Horrible customer service and a rip off. They only are worried about their fees! They could care less about the customer and it shows! Don’t let them scam you into their service! I’m contacting the better business bureau to file a complaint against these assholes!

3 years ago

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Bridgit Royal Oak, MI

There is nothing I like as my dislike for the customer service has shadowed any possible positives. They charge too much, leave you on hold, cut you off or simply do not respond to multiple requests. An agent told me today to just reply 'stop' to the messages. What if they are real settlement offers???

4 years ago

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Frank Boonville, IN

I am now facing a court hearing because clear one has not lived up to its promises. This is the 2nd court notice. When I called after the first o e the rep at clear one told me that they cannot do anything after it goes to the courts. What the heck?????

4 years ago

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Wendy Glass Mesa, AZ

I filled something out online at 4:00am. The next thing you know they are calling which is against the law to call that early. Just because i fill something out at that hour doesn't mean to call. You still have to follow the law.

5 years ago

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Lori Romano Plymouth Meeting, PA

They are very hard to get in touch with. On hold and no answer from emails . They are not deliverywhat was expected. I am getting letters from lawyers where I have to handle on my own where they should be doing the work. Biggest mistake of my life.

5 years ago

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Teresa White Houston, TX

Your service is great. However, I would have liked to have only one customer service representative to work with instead of multiple ones.

7 years ago

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mark Winnetka, CA

it really feels good to finally be out of debt. even got some money returned in the end,. thank yal!!!!!!!!!

7 years ago

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James Wiggs

Thanks to Clear One my problems with my credit has been greatly improved. Phone calls has gone away.

7 years ago

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Luke Trafton Washington, DC

I filed my notice of cancellation well before the 3-5 day notice period, but was still charged, and overdraft fees were incurred. They are very bad at getting back to you, and don't follow through with actions very well at all. Any company that can mess up financial situations as simply as a stop payment should not be trusted.

7 years ago

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Alexis Houston, TX

Fraud Fraud Fraud!!! Period!! This is a fraudulent company.. They tell you a dream and when its time to take care of your loans they dont answer and give you the run around and when you want to cancel they tell you they've been paying and different people have a different story as to why you can't get it back.. BEWARE!!

9 years ago

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Delia Gonzales Dallas, TX

She was friendly and did not talk down to me. Put my mind at ease and was quite comfortable talking to her.

9 years ago

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Lydia Salisbury, MD

Always helpful, reassuring, and are good coaches for reassuring that things are good with your account.

9 years ago

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Jason Sprouse Staunton, VA

So far so good. Been in the program going on two months and 1 creditor has already accepted a settlement.

7 years ago

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Donny B

Glad my wife and I chose Clear One..... not really sure were we'd be right now if we hadnt..

7 years ago

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S.L. Robinson

Great company... would recmmend to anyone that needs help with their credit cards!

7 years ago

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webbkristine Winston-Salem, NC

I've been happy until recently. Suddenly, my monthly payments have more than doubled. I don't know if I'll be able to make that kind of payment....

4 years ago

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KT

Do not use this company. They have salesmen working for them that try to strong arm you into Paying more each month. Very misleading in the beginning. Read your contract!

7 years ago

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Joan Morra Manassas, VA

FINALLY DEBT FREE THANKS TO CLEARONE! THANK YOU ALL SO MUCH. -JOAN

7 years ago

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stephen goodman Philadelphia, PA

Coner d. Was great easy to deal with and understand I would recommend him to all my friends

9 years ago

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phil Kalamazoo, MI

I had a big weight lifted off my shoulders after talking to you people

9 years ago

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Adam Alvarado McAllen, TX

Worst company. No accounts settled, horrible customer service and I lost a lot of money. Look at other options that will get things done! FDR

3 years ago

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Connie S. Las Vegas, NV

Very good customer service. Very helpful

7 years ago

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Danica Phoenix, AZ

Friendly customer service. Just started the program, so far so good.

9 years ago

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Mary Twumasi Mckinney, TX

Great

9 years ago

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william yavorsky Fenton, MO

Everyone i talked to has done a great job

9 years ago

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Yvonne williams Sylmar, CA

Very good service.

9 years ago

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Ken K1ken Wisell North Port, FL

Its a Scam period. you don't save anything with fees and your creditors get you at tax time.

2 years ago

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Joseph Juntti Saint Louis, MO

Do not use this company. They will get you sued

7 years ago