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Coinbase

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Author: Kaitlyn Short

LAST UPDATED: September 10th, 2022

Coinbase is a mission-driven cryptocurrency company based in San Francisco, California. With nearly a decade of experience connecting buyers, sellers, and traders in the brave new world of cryptocurrency exchange, Coinbase has an impressive track history in building value for customers, generating more than $500 million in funding and processing over $2 billion in revenue. The company’s ambitions include creating an open global financial system, and appears to be well on the way to doing so.

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The Good

  • User-Friendly Platform
  • Convenient Purchasing 
  • Security and Insurance

User-Friendly Platform

Coinbase’s online platform is easy to navigate. There is an in-depth FAQ page with extensive information about digital currencies, trading, and other topics. For customers who are digital currency beginners, it is a good option to become familiar with buying and trading, so taking advantage of CoinBase’s educational materials will be useful to you. There is also an online chat for further questions, and the company has good reviews for customer service, which adds to the overall beneficial user experience. 

Convenient Purchasing

Coinbase allows customers to sync up bank accounts for ease of purchasing digital currency. U.S. customers can also use debit or wire transfers, depending on the size of transaction; and international customers outside the United States are unable to use bank or wire options. Unfortunately, platforms like Paypal, Venmo, CashApp, and others are not accessible for purchasing, which may limit some customers in any location.

Security and Insurance

Coinbase provides industry leading security as well as insurance. The insurance only covers funds they are holding in case of a security breach or if the company is hacked. This does not cover customers’ own digital currency if a password is lost or forgotten. 

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The Bad

  • Waiting Period for Funds Transfer
  • Limited Cryptocurrencies
  • High Transaction Fees

Waiting Period for Funds Transfer

In order to avoid fraud, there is a three to five day waiting period to make sure funds clear when purchasing digital currency. For those looking to trade digital currency, this waiting period can be problematic. 

Limited Cryptocurrencies

There are new cryptocurrencies popping up all the time. Coinbase only supports about 40 right now, and there are at least 4,000 available. For customers wishing to connect to the larger database of options, Coinbase may not be extensive enough for this approach. However, for beginners or customers focused on specific options that Coinbase does offer, this may not be an issue. On the other hand, Gemini and eToro don’t offer as many as Coinbase does, so this may reflect more on the industry progress than on failures within the company.

High Transaction Fees 

Coinbase has a schedule of fees, starting at $.99 per transaction under $10 and this raises incrementally to $2.99 to transactions between $50 and $200. Coinbase also charges a spread of about one-half of one percent (0.50%) for cryptocurrency purchases and cryptocurrency sales (this spread can vary depending on market fluctuation). Other providers may have a different set of fees that are more preferable for customers. For example Kraken offers slightly lower fees, especially at lower volumes.

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The Bottom Line

Coinbase is a solid option for new or advanced buyers in the cryptocurrency market. Particularly for customers who don’t mind paying a little higher fees in order to access an easy-to-use platform that is well supported, Coinbase meets if not exceeds industry norms. Protections such as insurance, security, and customer support are in place, as well as educational materials to help newbies navigate the unknowns of the cryptocurrency market. It’s as good as any of the other platforms, for getting started or making a splash investing in this space. 

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Star Rating

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4.2

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127 Reviews

Review Breakdown

5 grade

57%

4 grade

18%

3 grade

15%

2 grade

6%

1 grade

4%

Sentiment Criteria

Value

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Quality

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Service

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Joshua Richmond Lexington, KY

Really neat to learn about crypto and get paid in that crypto you just learned about. However, they charge a $1 withdraw fee, which after you learned about crypto to earn $4, they will take $1 to let you keep the other 3. Again, not terrible, but it only just recently started collecting transaction fees and it made me delete the app and stop using Coinbase. Honestly Robinhood is just better, Coinbase's only bet to beat Robinhood out, was to earn while investing and learning, but with that transaction fee, it just does what Robinhood does but a little worse

3 years ago

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Keerthana Manivannan Santa Clara, CA

Coinbase crashed recently so I'm a little less happy about the company right now. But other than that, I'm overall happy with the app/website. They have a Coinbase Pro which is basically free for basic Coinbase account holders but Coinbase Pro has way lesser fees for a transaction. I didn't know about this little trick when I initially bought crypto in Coinbase. I could have saved couple hundred bucks if I had known this earlier.

3 years ago

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Mickey Ross Kennesaw, GA

I have not had any issues with Coinbase other than some past experiences of login problems. While I understand it is extremely important to have an additional level of security, I find it is scary to know that if you lose the 10 word phrase, you are SOL.

3 years ago

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TTeep Smithfield, UT

I use coinbase and it's an okay company. I wish their fees were a little lower to make investing more likely. It seems that not only do I pay high fees, but it seems that I'm always paying slightly more than the current price for coins.

4 years ago Edited September 14, 2021

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Charles Cheek Miami, FL

Coinbase is a decent crypto company but there's a way to buy your coin without paying the big percentage when buying from your checking account. You can deposit to your wallet from a Rocket coin ATM for only $1 per deposit.

3 years ago

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MY Woodmere, NY

its easy enough, I think i didn't have a proper grasp of how currency's worked when i signed up and treated it like a robinhood account. I lost a fair amount but now its useful for dabbeling in crypto

3 years ago

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Miguel Suarez Los Angeles, CA

I really did not find any use of this company, the application is very easy to use. It gives you the chance to create a wallet with the same company to keep your crypto currency

3 years ago

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fubeca Afton, WY

I've purchased Etherium and Bitcoin with Coinbase. Fees higher than others. Relatively easy to use. With the new federal regulations I'm not so pleased with the service but that isn't all their fault!

3 years ago

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Hazem Wanli Irvine, CA

I did not receive a tax form for 2021 tax year, and when I called their customer service phone, the agent could not help me solving my issue.

3 years ago

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James Shirely Seattle, WA

The most popular and user-friendly crypto currency app, but they charge hidden fees on every transaction.

3 years ago

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Kirk Martinez Miltonvale, KS

Coinbase has not assisted me in recovering my original account that was procured via theft in November 2020

3 years ago

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Michelle Roslan Charleston, WV

It's very educational! I've learned a lot about crypto currency and how it works through this app.

3 years ago

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Bassem lasheen Torrance, CA

They take a lot of charges per trade, many coind are viewable but not trade able

3 years ago

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Henry Lebensbaum Andover, MA

they essentially do what this company is supposed to do. Nothing outstand but solid average

3 years ago

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Brandon Holcombe Dallas, GA

Great way to diversify my portfolio in cryptocurrency make it easy with the coinbase card

3 years ago

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Mohamed Attia Springfield, VA

i love coinbase except the fees are high. also coinbase wallet has ridiculous fees

3 years ago

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joseh arteaga Los Angeles, CA

Good company like that can use crypto to pay with like debit

3 years ago

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Scott French Orlando, FL

Trading fees are a little compared to others.

3 years ago

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Alison Roush Monmouth Junction, NJ

The Coinbase user interface is confusing.

3 years ago