Digital Employees' Federal Credit Union is a credit union based in Marlborough, Massachusetts. It has over 480,000 members and is the top 20 credit unions in the U.S.A. and the largest credit union headquartered in New England as measured by assets. Digital Employees' Federal Credit Union has over $6 Billion USD in assets. Digital Credit Union is regulated under the authority of the National Credit Union Administration (NCUA) of the US federal government. They have 22 full-service branches and give full-service branches in New Hampshire, although it has members in all 50 U.S. states. Digital Credit Union has adopted a vision statement that “all members achieve their financial goals." This is accomplished by three principles that guide the decisions and behavior of employees and management at Digital Credit Union which allows the credit union to achieve that vision. These principles known as "The DCU Way" are people come first, do the right thing, and make a difference.
Digital Employees' Federal Credit Union offers a variety of financial services offered by most financial institutions, including savings accounts, checking accounts, IRA accounts, and certificates of deposit. In addition, Digital Credit Union also offers members consumer, business and auto loans, credit cards, mortgages, home equity lines of credit, investment services, brokerage services and insurance services.
Digital Employees' Federal Credit Union also offers three different credit cards for their customers to choose from. DCU Visa Platinum Credit Card, DCU Visa Platinum Rewards Credit Card, and DCU Visa Platinum Secured Credit Card. The benefit of each card varies by the card type, but a few are listed.
There are only a few things that are not so great about Digital Employees' Federal Credit Union. If they made improvements to these areas then we could see them finally competing with other credit unions.
First, their basic checking account doesn't offer almost any type of dividend compared to other credit unions. You have to sign up for their Dividend Checking account and that requires a minimum daily balance of $2,500. If that balance isn't kept or met there is a $10.00 monthly maintenance fee, and the APY on the Dividend Checking account is only .05%, this is comparable to other credit unions, however, other credit unions do not require such a high minimum balance if they require one at all.
Secondly, while they offer a good variety of credit cards to their customers with excellent benefits, the interest rates on two of the cards is higher than other Credit Unions starting rates based on approval.