Name: Lexington Law
Rating: 5.0

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T Monterey Park, CA

Customer service is extremely challenging and not professional in the least. The cost is very high and the client is the person responsible for doing all the work. In essence you are paying Lexington Law for you to do their jobs. Each time i tried calling to speak with someone, the minimum phone wait time was 20 minutes. This is unacceptable.

5 years ago

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Jazmyne Langford Monrovia, MD

These people can't take no for an answer after repeating my self multiple times in the phone that I did not request their services the lady proceeded to ask me the same questions I asked for my number to be removed and she said okay and still persisted. Clearly no professionalism here.

5 years ago

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Megan Avon Lake, OH

I would not recommend. You can do everything they do for free while they charge you up the butt. 180 dollars a month for the last 6 and nothing has changed. Then when you cancel they still charge you another month for things they didn’t do. Save your money and pay off debts.

5 years ago

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A Ross Tucson, AZ

They provide a rubber stamp service that will help with some very simple accounts but when you get to accounts that need real service, forget it that is when you get the run around. and nothing gets done for you, but they do still take your money.

5 years ago

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Tyrrell Hopkins Beaumont, TX

Lexington law drags things out to get your money back each month. They start with the littlest item, an item you could pay off easily, then they save the big credit issues for last. After you cancel, they will still trying to draw money from your bank account.

5 years ago

Reply from Lexington Law

Dear Tyrrell,

We reviewed your concerns regarding your tenure with Lexington Law Firm. We have reached out to you as we would like an opportunity to assist with the matter and resolve your concerns; however, we were not able to speak with you. An email was sent to you with our direct contact information, if you would like to discuss your concerns in detail.

Thank you for your assistance and we look forward to speaking with you.

Sincerely,

Alex
Lexington Law Firm

Aug. 12th, 2019

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ROYCE Cedar Hill, TX

Do not waste your time. This company has been taking money out of my account for almost a year now and there has been no change to my report; therefore, I decides to cancel my account and They charge me $40 more, just to cancel. DO NOT WASTE YOUR TIME WITH THIS COMPANY, UNLESS YOU JUST LIKE GIVING AWAY YOUR MONEY. BIGGEST MISTAKE EVER.

5 years ago

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Mendoza Scottsdale, AZ

What a waste of money and time trying to fix your credit with Lexington law! Your decision take the gamble!oh and may I add I had just 2 medical Bill's they coulnt get taken off in 6 MONTH less than 10k worth. All they had taken off was a few hard inquiries.

5 years ago

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Tony Culpeper, VA

On the initial call I was told that my case was simple and would take about 3 months. 3 months later with no progress I’m told 6 months to a year. No updates from this company and each time I called long wait times until I used a different phone. Seems they don’t want to talk to clients only new business.

5 years ago

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Kyesha Houston, TX

This company is horrible ,I’ve had them for 6months and all they do is take people money .They wait until it’s time to pay to send you emails ..Scammers !!!! Horrible people ,don’t let them take your money because they have taken mines ..If you cancel they will charge you 64.00 for nothing they have did .

5 years ago

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Jay Fort Worth, TX

I furnished them with all of the documentation they needed to get the inaccurate information off of my credit report. After 3 mos. they did nothing to improve my credit score. Their customer service is patchy and every sinlge time they put me on hold I was disconnected. I was very very disappointed.

5 years ago

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DOUG Plainville, MA

Started out was redirected to them from a refinance company. Talked to JOSEPH who started out very helpful and concerned. BYE the time we got to agreeing to $109 a month and I said I want to check this out first. HE turned into a different PERSON. VERY UNPROFESSIONAL! ThANKS BUT I WILL DO IT ON MY OWN!

5 years ago

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John Smith Covington, GA

Beware Lexington Law overcharged me causing me to overdraft at my Bank. Even after the amount was confirmed by two different associates the amount was double what was agreed. on. So the firm that was supposed to help my credit. Hurt my credit at my Bank.

5 years ago

Reply from Lexington Law

Dear John,

Thank you for taking the time to speak with us today and allowing us to resolve your concerns.

Please give us a call if you have any further questions.

Sincerely,

Alex
Lexington Law Firm

May. 3rd, 2019

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Nazir Seattle, WA

I reluctantly give this company a terrible review. Because of the worse experience I have ever had. They have not provided the type of service I was told they would provide. I have more credit issues now than when I first began with these people over a year ago. BEWARE. They do not keep their word.

5 years ago

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Sapolu K Meli Honolulu, HI

The deducted money from my account without doing anything. I contacted them and never answered their phone. Finally, spoke with a rep and put on hold for 25mins and then I hung up. This guys are bunch of thieves and liars.

5 years ago

Reply from Lexington Law

Dear Sapolu,

Thank you for taking the time to speak with me today. Even though you decided not to resume our services we were able to address your concerns. Please feel free to contact me directly if you have any further questions.

Sincerely,

Alex
Lexington Law Firm

Apr. 26th, 2019

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Johnathon D Higginbotham Panama City, FL

I've have them for a little while and two months ago I told them numerous times I no longer need their service and today they drain my bank account . Most of the letters they write get return to sender cuz they do not put enough postage do not use your better off writing letters for yourself all you have to do is go to the IRS

5 years ago

Reply from Lexington Law

Dear Johnathon,

We reviewed your concerns regarding your tenure with Lexington Law Firm. We have reached out to you as we would like an opportunity to assist with the matter and resolve your concerns; however, we were not able to speak with you. An email was sent to you with our direct contact information, if you would like to discuss your concerns in detail.

Thank you for your assistance and we look forward to speaking with you.

Sincerely,

Alex
Lexington Law Firm

Apr. 23rd, 2019

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Curtis claymore Kent, WA

They listened to what I wanted to do with my credit took action, and decided what was the best way to help me

5 years ago

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Daskas27 Blandford, MA

Signed up for Premiere services. After more than 3 months very little or no results. In fact, scores went down during this period. Waste of time and effort. They should be looked into. Do not waste your money with these scammers.

5 years ago

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Alex Houston, TX

They are the worst!!!! Don’t use!!! They are a scam!!!! They don’t do anything for you!!! They never answer any of your questions in depth. Sooooo many more. Trust me I don’t usually write reviews but those people pissed me off.

5 years ago

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Lisa Isenberg North Beach, MD

My experience with Lexington law went very well they assisted me with the removal of a great deal of junk that had been hampering my report

5 years ago

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James Ford Lancaster, TX

Lexington law is overrated, was a customer for about a year and a half. They didn't do much to help my situation and I suppose to have had the most aggressive plan. All they do is send out letters on your behalf, which is something you can do yourself. I would advise you to not waste your time or money using Lexington Law!!!

5 years ago

Reply from Lexington Law

Dear James,

We reviewed your concerns regarding your tenure with Lexington Law Firm. We have reached out to you as we would like an opportunity to assist with the matter and resolve your concerns; however, we were not able to speak with you. An email was sent you with our direct contact information, if you would like to discuss your concerns in detail.

Thank you for your assistance and we look forward to speaking with you.

Sincerely,

Alex
Lexington Law Firm

Feb. 12th, 2019

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John Kenney Annandale, MN

Hello my name is john kenney we had lexington for 3 months. Went great for 1 month and then started to have issues. For two months we had no results bad customer service and payments that were reported to have lost or stolen card. Late charges. Not happy with lexington law. Dont go with this company. They steal your money.

5 years ago

Reply from Lexington Law

Dear John,

We reviewed your concerns regarding your tenure with Lexington Law Firm. We have reached out to you as we would like an opportunity to assist with the matter and resolve your concerns; however, we were not able to speak with you. An email was sent you with our direct contact information, if you would like to discuss your concerns in detail.

Thank you for your assistance and we look forward to speaking with you.

Sincerely,

Alex
Lexington Law Firm

Jan. 15th, 2019

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Bree Marietta, GA

They are absolutely terrible and didn’t tell me what they would charge me when I canceled and they barley did anything to help my credit . Waste of money for what they do . And when I had a issue they didn’t resolve it . Very frustrating . Wasted a lot of money on them.

6 years ago

Reply from Lexington Law

Dear Breanna,

We reviewed your concerns regarding your tenure with Lexington Law Firm. We have reached out to you as we would like an opportunity to assist with the matter and resolve your concerns; however, we were not able to speak with you. An email was sent you with our direct contact information, if you would like to discuss your concerns in detail.

Thank you for your assistance and we look forward to speaking with you.

Sincerely,

Alex
Lexington Law Firm

Dec. 14th, 2018

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Leslie Lake Worth, FL

IF I DON’T GET A CALL BACK BEFORE THE NIGHT IS OVER I WILL CANCEL AND DISPUTE ANY CHARGE TO MY CC! I WAS PUT ON HOLD FOR OVER 5 MINS, I HUNG UP AND CALLED BACK NOW I CANT GET THROUGH. IM THE WRONG PERSON TO ATTEMPT TO FRAUD

6 years ago

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NICOLE ORTIZ

Lexington Law is far better than I expected. My credit score jumped over 109 points in a short amount of time.

6 years ago

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Theodore Fogelstrom Des Plaines, IL

I'll be blunt. in my opinion this firm is a BIG scam, but once you electronic signature. [ called 3 ×s to ask for my $ credited back to my Account after my explanation they said no but I know someone in the firm could grant my request after my explanation. they are very aggressive to get one to sign up and get that signature. BEWARE

6 years ago

Reply from Lexington Law

Dear Theodore,

We reviewed your concerns regarding your tenure with Lexington Law Firm. We have reached out to you as we would like an opportunity to assist with the matter and resolve your concerns; however, we were not able to speak with you. An email was sent you with our direct contact information, if you would like to discuss your concerns in detail.

Thank you for your assistance and we look forward to speaking with you.

Sincerely,

Alex
Lexington Law Firm

Oct. 29th, 2018

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Leonardo Martins Windermere, FL

They only take care of themselves !!! 6 Months with ZERO return. If you want to have then calling you I give you a suggestion change your card and they will call you. I wait more then the 3 months that they ask and one more point they do not know how to deal with emotions if you decide to call then , please be a robot!

6 years ago

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Kenny Summersville, MO

Very poor service from was told when sighed up it take 6 months seem like give me $ and no results doing the same thing over again they did 3 months ago don’t recommend them them at all get different anwers from who ever your talking to

6 years ago

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Felicita Nieves Bristol, CT

Very untruthful. You try to cancel your services with them and they will continue to charge your credit card . Please be careful and look elsewhere. They claim they are working your case but gives you no proof. They quote you one fee and charges another. Look elsewhere for help , not recommending them nor will I ever

6 years ago

Reply from Lexington Law

Dear Felicita,

We reviewed your concerns regarding your tenure with Lexington Law Firm. We have reached out to you as we would like an opportunity to assist with the matter and resolve your concerns; however, we were not able to speak with you. An email was sent you with our direct contact information, if you would like to discuss your concerns in detail.

Thank you for your assistance and we look forward to speaking with you.

Sincerely,

Alex
Lexington Law Firm

Sep. 19th, 2018

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Malcolm Winston Raleigh, NC

They canceled their services to my state less than 2 weeks into my subscription and refuse to give me at least a partial discount. I had high expectations of them but they are a big disappointment and would recommend you look elsewhere. Unreliable and dishonest.

6 years ago

Reply from Lexington Law

Dear Malcolm,

Thank you so much for taking the time to speak with me today about your concerns. I am glad that we were able to address your concerns. Please note that I have sent you my direct contact information in case you need to follow up on anything.

Sincerely,

Alex
Lexington Law Firm

Aug. 24th, 2018

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Samantha Joy Cunningham Bethalto, IL

Horrible. After I was told they would not take money that I did not say for them to take they ended up taking 100 out of my account and would not give it back to me. It was suppose to be for my house payment and now I can't put the down payment done and I'm 25 weeks pregnant with a 2.5 year old. So thanks for screwing me over.

6 years ago

Reply from Lexington Law

Hello Samantha,

Hello ,

Thank you for your feedback. I hear your concerns and would like an opportunity to address them and also to clarify any information regarding your account. I just sent you an email with my direct contact information. Please call or email me at your earliest convenience.

Sincerely,

Kym
Lexington Law Firm

Aug. 8th, 2018

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Barbara Sigrest Hamburg, NJ

Do NOT get hooked in by these charlatans - they are in business to get in your pocket and they do NOTHING for you. When trying to cancel their service they are rude and obnoxious. These people just add to your headaches. I would rate them less than one star if I could.

6 years ago

Reply from Lexington Law

Hello

Thank you for your feedback. I can definitely understand your concerns when you are paying for a service, but do not see any changes. I would like an opportunity to help you understand the credit repair process and to help create a plan to move forward with it. I was unable to speak with you, however, I sent an email with direct contact information. Please reach out to me at your earliest convenience.

Sincerely,

Kym
Lexington Law Firm

Jul. 24th, 2018

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Alfredo mercado Philadelphia, PA

I swear this place takes your money these people play with your life I had to stop paying they did remove a few items but they came back don’t waste your time or money please and trust me they know how to tell when it comes to you stopping them from getting paid then all of a Sudden they wanna call u back never again

6 years ago

Reply from Lexington Law

Hello,

I reviewed your concerns regarding your tenure with Lexington Law Firm. I would like an opportunity to assist with the matters and resolve your concerns; however, I was not provided with contact information to be able to do so. At your earliest convenience, please provide me with a contact number and/or email address, so I can better assist you.

Thank you for your assistance and I look forward to speaking with you.

Sincerely,

Kym
Lexington Law Firm

Jul. 24th, 2018

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Samantha L Little Rock, AR

They started removing items off my credit in a month! My credit score went up 30 points In one month

6 years ago Edited September 14, 2021

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Michael Fairburn, GA

Do not trust these people, nothing they say is true. they will minipulate and draw you in but will not do what they claim. make sure that what youre being told are the exact words printed in the agreement. they have a tendency to make promises they have no intentions to honor. stay away from them!

6 years ago Edited September 14, 2021

Reply from Lexington Law

Hello Michael,

I reviewed your concerns regarding your tenure with Lexington Law Firm. I would like an opportunity to assist with the matters and resolve your concerns; however, I was not provided with contact information to be able to do so. At your earliest convenience, please provide me with a contact number and/or email address, so I can better assist you.

Thank you for your assistance and I look forward to speaking with you.

Sincerely,

Kym
Lexington Law Firm

Jun. 20th, 2018

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Keith

Literally the worst program they make you pay then charge you to cancel they haven't done anything to help my credit I wouldn't suggest them to anyone keep your money and go on credit karma and dispute your accounts yourself!!

6 years ago

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Andrew Bay Shore, NY

I was interested in getting some items removed off my credit report and spoke to a women named stephany K. She gave me such an attitude when i was explaining the items on my report like if she had a bad day and took it out on me. Me and my wife both wanted are credit fixed and you guys have lost our buisness

6 years ago

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D Hall Lake Worth, FL

Don't waste your money. I paid them for several months and they didn't accomplish anything positive for me. In fact, I had to do all the work. I RARELY review anything, but I feel this service is a rip off, and those trying to rebuild credit certainly shouldn't be wasting money.

6 years ago

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MARK Ym Saint Paul, MN

beware of the reviews!! all credit repair firms work at the same pace,,disputes are sent monthly , than after 30-45 days than the next round of disputes get sent out...they all have to follow the FCRA!!

6 years ago Edited September 14, 2021

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Lachelle Rex, NC

Lexington Law is a scam they take your money and do nothing for you then they charge you additional fees that they don't tell you about and they don’t do anything for you three months and nothing do not use this service they are completely a scam

6 years ago

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kristopher thibault Deerfield Beach, FL

Lexington Law is a scam they take your money and do nothing for you then they charge you additional fees that they don't tell you about they charge me 3 monthly fees in one day they're giving me a hard time about giving my money back do not use this service they are completely out of scam

7 years ago

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Leon Fremont, CA

Worse company ever I sing up for fixing my score. They told me it will take about 2 month your issue will he resolve but guess what it's been 6 month and nothing happend. All they do take your money and do nothing. However I start contacting creditors and resolve the issues on my own. Don't waste your time and money with these lazy people

7 years ago

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Daneysha Montalvo

Love the fact that they always do their best to make my credit get better ! I appreciate the dedication!

7 years ago

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JC

Didn't get what I was told I was going to get. Got over charged every month I had service and had to request refund every month I had service. Then got told issues that came up were not caused by them. I I sure didn't have them before I started the service.

7 years ago

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Anthony Gibson

It's been very good and very helpful.Everyone has been very courtious. I would like to say thank you very much.

7 years ago

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Debora karstetter

They are helping me to repair my credit they are very friendly and working with me when I don't understand things

7 years ago

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Andre Keeno

Ken seem to be very knowledgeable, pleasant, and as well as approachable. I greatly appreciated his help.

7 years ago

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Jacqueline Woodard Myrtle Beach, SC

Lexington was professional and delivered above my expectation. Highly recommend! I have clean reports on all 3 bureaus. Thank you !!?

7 years ago

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Manuel Bobadilla North Las Vegas, NV

Barbara answer all my questions and was very helpful at all the time, I highly recommend Lexington law.

7 years ago

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Still waiting

Does not do anything quick. Will sent out challenge letters 3 at a time instead of send all challenges at once. Will drag it out for over a year and I know from experience

7 years ago

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Harley Bottoms Jr Fitzgerald, GA

exceptional para-legals very good with advice and handling of credit matters make a big difference in my life

7 years ago