Hampton Roads Credit Repair

• Involved Credit Repair Services 
• Complete Money-Back Guarantee 
• Helpful Client Resources 

Involved Credit Repair Services

Hampton Roads Credit Repair offers a free credit consultation, a free credit analysis, and free credit recommendations to potential clients. 

Additionally, Hampton Roads Credit Repair provides credit repair services at a fairly affordable price to those who choose to sign up after receiving the free consultation. 

The company states on its website that it charges as low as $99 per month and does not have any hidden fees or any required hourly fees. 

As part of the company’s credit repair program, each client will receive assistance from an experienced case analyst as well as a case advisor. 

In terms of negative items challenged, Hampton Roads Credit Repair has worked to remove bankruptcies, collections, repossessions, charge-offs, foreclosures, medical bills, late payments, inquiries, tax liens, judgements, student loans, and more. 

According to the credit repair company’s website, clients are, on average, “able to remove 70 percent of the negative items from a credit report.” 

The company’s website also states that 93 percent of its clients generally see a credit score increase by 10 points or more within the first 35 days of using its credit repair services. 

Complete Money-Back Guarantee 

Hampton Roads Credit Repair offers clients a 100 percent money-back guarantee. 

According to the Hampton Roads Credit Repair website, customers must meet the following requirements in order to qualify for the company’s complete money-back guarantee: 

• The customer does not remove more than 25 percent of the negative items that were worked on during the credit repair program. 
• Six months have passed since the customer retains the company’s services. 
• The customer had at least four negative items on their credit report when they signed up for the company’s services. 
• The customer has not used a credit-consulting agency and has not attempted to repair their own credit within two years before signing up for the company’s services. 
• The customer agrees to send updated reports from all three credit bureaus to the company within five days of receipt. 

Those who are interested in this money-back guarantee policy can visit the company’s website or contact a company representative to learn more. 

Helpful Client Resources

Hampton Roads Credit Repair provides a frequently asked questions page as well as a credit information page on its website to help clients and potential clients learn more about credit scores, credit repair, negative items, and more. 

The company also alludes that it provides customers with additional credit education resources when they start the credit repair program. 

Additionally, clients are able to log in to a secure online account directly from the company’s website at any time in order to access their case status and other important credit updates.

• Lack of Website Information
• Limited Customer Service Availability 

Lack of Website Information

Although Hampton Roads Credit Repair does offer some information online about its services, the company does not provide information regarding the following: 

• Staff credentials
• Details about its credit repair process 
• Discounts and additional plan options
• How long it has been in business

Those interested in Hampton Roads Credit Repair services may be able to obtain this information by contacting the company directly.

Limited Customer Service Availability 

Hampton Roads Credit Repair, unlike many other companies in the credit repair industry, does not provide 24/7 customer service or support. 

Instead the company’s customer service is only available Monday through Friday from 10 a.m. to 6 p.m. 

Customers who have questions or concerns about their cases must contact the company during these business hours in order to receive support.