Name: CreditRepair.com
Rating: 4.1

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Verified Customer

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Carola

They are the worst company I ever worked with. Had to call them all the time to do something. They just want your money that's it. My daughter and I were for 6 month and I did more than they did and my daughter they only got rid off one . Don't hire them .

5 years ago

Reply from CreditRepair.com

Hello Carola, we're sorry that you didn't get the service you expected. We have methods of escalation. Please contact us for options.

May. 21st, 2019

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Marshay Emanuel

Everything great they challenged all my credit inquiries allowing them to be revisited and possibly changed

5 years ago

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Jill M.

They helped some in 6 months but I still have a lot of repair that needs to be done. It's expensive to keep paying for it too long.

5 years ago

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Melanie L

Inconsistent Communication from each representative I Spoke with. Representative on the phone advised me to settle my student loan dept. Next rep told me it was a bad idea and basically called me a liar by stating that reps are not supposed to give advise. Never a clear plan set to help fix my credit. Delayed and inconsistent credit postings.

5 years ago

Reply from CreditRepair.com

Hello Melanie, thank you for your feedback.

May. 14th, 2019

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Mitch

Didn't really help in any way. Also, tried to cancel well before the payment date and they still charged me, claiming I had to cancel before some arbitrary date that had nothing to do with the due date. Predatory company that takes advantage of desperate people who are in a tough spot.

5 years ago

Reply from CreditRepair.com

Thank you for your feedback.

May. 14th, 2019

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Michelle Devils Lake, ND

Tkhey were professional, efficient, and got right to work and did not waste time in repairing my credit.

5 years ago

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James

Accomplished absolutely nothing over a period of 7 months, except increasing credit score because of disputes. Once the disputes were removed for a mortgage, the scores dropped back down.

5 years ago

Reply from CreditRepair.com

Hello James, thank you for your feedback. We know it can be frustrating when so many factors can affect your credit score. Thank you for choosing our service and we wish you the best year for your credit goals.

Feb. 20th, 2019

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Laura Young

Customer service in that Jennifer and Crystal were very helpful, caring and friendly to me with my questions and needs.

5 years ago

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Genine Campbell

The employees are not knowledgeable about what they are selling or even doing. Even thing they say they basically have to read it from a book. If you ask a question about credit or how u are affected they have no idea on how to answer the question.

5 years ago

Reply from CreditRepair.com

Hello Genine, thank you for your feedback. I'm sorry this has been your experience, as our agents undergo a rigorous training program.

Feb. 20th, 2019

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Joshua Burton Chicago, IL

I must admit that they did a wonderful job eliminating things on my credit and also monitoring my credit

5 years ago

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Jen Boyette Roy, UT

Great customer service! The representatives really know what they're talking about. Very informative!

5 years ago

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S.L. Smith Stem, NC

Your services were and are deeply appreciated in that my credit score today is the highest that it has ever been thanks to your staff

5 years ago

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Verified Customer

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MV

CreditRepair.com handled much of what I wanted, but could have been a bit more informative on the issues (why) they weren't able to help with.

5 years ago

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christopher kinsey Houston, TX

Everything important or big that I needed removed from my credit report was never removed from my credit report . I had been with credit repair over 2 years and all they did was take my money every month saying they were sending out letters.

5 years ago

Reply from CreditRepair.com

Hello Christopher, we are sorry that you did not have a better experience with our company. We have options for escalation and hope we can discuss them with you down the road. We appreciate your feedback.

Jan. 31st, 2019

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kourt Woodland Hills, CA

You guys can literally do this yourself and i let would be so much faster. I had credit repair for about 6 months+ and it took forever i paid more than 600.00 to them when i did it myself had items removed in 1 to 2 weeks

5 years ago

Reply from CreditRepair.com

Hello Kourt, thank you for your feedback. We wish you the best with your credit goals!

Dec. 11th, 2018

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Stephanie V Berwyn, IL

Awesome service! Helped me majorly!!! Thought I''d never rebuild my credit until I came across credit repair !

5 years ago

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LaToria Davis Fayetteville, NC

They are horrible. They lie about the service that they provide and they keep telling you that they are working on your account so you can continue to pay for the lack of services that they provide. I will never use this company again

6 years ago

Reply from CreditRepair.com

Hello LaToria, we're sorry to hear that you didn't get the results you expected. Please contact us down the road if you would like more information regarding our process. Best wishes at reaching your credit goals!

Nov. 19th, 2018

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Verified Customer

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Neondra

Staff professionalism and attention to details are very superb. I went into conversation with doubt but came out with assurance.

6 years ago

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Kyle

Didnt help me as they said they would rely like I was lied to asked mulipted times for them to change the way j wan things challanged and it did not happen until I was ready ready to cancel

6 years ago

Reply from CreditRepair.com

Hello Kyle, I'm sorry you did not get the service you desired. Thank you for your feedback, we are listening and addressing issues that you experienced.

Aug. 29th, 2018

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TDWMS

Follow ups, courtesy, on top of repairing your credit and arrests available to answer any questions you might have

6 years ago

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Tamare

They'e always in contact with me, letting me know if my score has changed or if something looks suspicious.

6 years ago

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sandra delong

i had a score of 615 when i hired them after paying 100.00 a month for 4 months my score is less than when i started i cancelled out i am goung to be 80 nexr week i guess ill die with rotten credit i am not hapoy with there service

6 years ago

Reply from CreditRepair.com

Hello Sandra, we're so very sorry that you haven't had a good experience. There are options available to assist you - please contact us so that we can review them for you.

Jul. 25th, 2018

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Verified Customer

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Money Rip OFF

They never call you back. They never answer the phone. They are money -walking my pockets. i was told it would take approximatekly 4-5 months to correct my situation, it now seven. I'm closing my account.

6 years ago

Reply from CreditRepair.com

Hello, thank you for your feedback - we are listening! I'm sorry the program was not what you desired - please contact us down the road so that we can discuss possible options to meet your credit goals.

Aug. 29th, 2018

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Vicki Boca Raton, FL

My score has gone down I'm so upset. I was told you help not hurt people. I paid every mth and on time and my score is nearly 100 points less than when I started. I hired you to increase and help me. This is a scam for people already in bad shape looking for help.

6 years ago

Reply from CreditRepair.com

Hello Vicki, thank you for your feedback. Please contact us so we can evaluate what is happening and provide the best options for you.

Jul. 25th, 2018

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Lucero West Bloomfield, MI

Excellent service, great results, fantastic customer service. You want to see results call credit repair!

6 years ago

Reply from CreditRepair.com

Hello Lucero, we're thrilled to read your review! Thank you and we're glad you're reaching your credit goals!

Jul. 25th, 2018

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Dwayne Charlotte, NC

I have been with you , for 7 months and my score has changed once. Your advertisement should change do to the fact that scores change may vary. But you do ensure your payment is on time.

6 years ago

Reply from CreditRepair.com

Hello Dwayne, thank you for your feedback! Please contact us so we can review your situation and provide options.

Jul. 25th, 2018

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Wayne bragg jr

I've watched my credi go from 450 all the way up to 680 and that makes me feel better thank you . wayne bragg jr

6 years ago

Reply from CreditRepair.com

Hello Wayne, that is fantastic! Thank you for your feedback sir!

Jul. 25th, 2018

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Jerm

As a whole it's great. But getting in contact with someone is always so hard. The good is when I do speak to someone they are always so helpful!!

6 years ago

Reply from CreditRepair.com

Hello Jerm, thank you kindly for your feedback, and thank you for your patience as we work through some growing pains. We are working to resolve this as soon as possible!

Jul. 10th, 2018

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Kay kay Orlando, FL

It's take forever to get them to answer there phones, a call back features would be great. They work pretty old with highing my score overall. It just take sometime.

6 years ago

Reply from CreditRepair.com

Hello Kay kay, thank you for your feedback! We are working on this issue and will address it as soon as possible for our members. Thank you for your patience as we work through some growing pains. We thank you for choosing our company!

Jul. 10th, 2018

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Happy and contented customer. North Chicago, IL

I rate them that way because if I am on hold for 3 hrs (my choice) when I get someone I'm ALWAYS happy I waited..

6 years ago

Reply from CreditRepair.com

Hello, what an awesome review! We are pleased that we are able to assist you and we're working hard on the wait time - we will have this resolved as soon as possible!

Jul. 10th, 2018

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Jeff J Manorville, NY

1st of all it takes you 30 minutes to get a representative on the phone. 2nd of all they won't allow you to cancel your service. I've tried calling twice now to cancel and been on the phone over an hour both times and haven't got them to cancel my service

6 years ago

Reply from CreditRepair.com

Hello Jeff J, we understand and we are working hard to address the waiting issue - we are experiencing growing pains but we will have this resolved as soon as possible. Thank you for your feedback!

Jul. 10th, 2018

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Drew Sille Arlington, TX

I don't like the communication and i feel that when things get updated i have to go on there to see the changes. i get emails all the time that my score has changed but then when i go on there nothing has changed

6 years ago

Reply from CreditRepair.com

Hello Drew, thank you for your feedback! Our scores update once every three months, so those notifications are items that are known to affect scores.

Jul. 25th, 2018

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mystiefreak Los Angeles, CA

They've upped my score, but the options on their website are pretty limited, and I find my situations don't often fit their "select one" options.

6 years ago

Reply from CreditRepair.com

Hello Mystiefreak, we appreciate your feedback - thank you!

Jul. 25th, 2018

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Verified Customer

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Christopher Key

They have cleaned a fair amount of my report but it has taken too long. I would have paid the same amount for it to have happened quicker.

6 years ago

Reply from CreditRepair.com

Hello Christopher, thank you for your feedback. We are grateful to be able to assist you achieving your goals!

Jul. 10th, 2018

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Verified Customer

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Latoya Hunte Deltona, FL

They were able to remove a lot of things that shouldn't have been there and that was also hurting my credit score.

6 years ago

Reply from CreditRepair.com

Hello Latoya, we are glad that you are seeing results! Thank you for choosing our company! We appreciate your business and your review!

Feb. 5th, 2018

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Truitt Dallas, TX

It's a good idea to have experience people to get your credit score where it need to be I am very thankful.

6 years ago

Reply from CreditRepair.com

Hello Truitt, thank you for your review! We will continue working to assist you with your credit goals!

Feb. 2nd, 2018

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Englishqueen Marietta, PA

Find them to be very professional. Keeping me update as to what is going on with my account. Money spent for the service is very much worth it.

6 years ago

Reply from CreditRepair.com

Thank you Englishqueen for your kind review! I'm glad the service is worth it - credit means so much these days!

Mar. 1st, 2018

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Not a fan anymore Zephyrhills, FL

It's my belief that because the billing is on a monthly basis and not a fixed cost, the company addresses each issue in succession and not collectively so that the process is prolonged which results in higher cost.

6 years ago

Reply from CreditRepair.com

Hello Not a fan anymore, thank you for your review. We would like to answer any questions you have. Please contact us at your earliest convenience so that we can best assist you.

Jan. 29th, 2018

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Anonymous Richmond, TX

Because sometime I experience is good then sometimes I get someone who's unmotivated about their job and they don't care to help me with my credit

6 years ago

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Kimberly M Montgomery, AL

Credit repair has excellent customer service and serves great results with your credit repair process.

6 years ago

Reply from CreditRepair.com

Hello Kimberly, thank you for the review! I'm glad to see you have received great results!

Jan. 31st, 2018

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William ivy Mountain View, AR

I was never told what my starting credit score was or what it's now. I've asked 3 different times for my score and all 3 times I've been told I'd get it in a email but never got it

6 years ago

Reply from CreditRepair.com

Hello William, it was great to speak with you today! We are glad we could answer your questions and I hope you have a great day!

Jan. 31st, 2018

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King Bristow, VA

I would give them a 5 but it seems they are slow with sending out letters forcing to depend on them longer and keep paying more

6 years ago

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Anonymous Columbus, TX

they answer all my question i have.if they can`t answer the question. they transfer me to someone that can help me

6 years ago

Reply from CreditRepair.com

Hello Anonymous, thank you for your review! Yes, there is so much to know about credit that often we will seek out information from our leaders for assistance.

Feb. 1st, 2018

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Dickinson Birmingham, AL

Good customer service, my credit score has increased and im constantly receiving information about my account

6 years ago

Reply from CreditRepair.com

Hello, these are amazing results! Thank you for your business and your recommendation!

Feb. 1st, 2018

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Danny Fort Myers, FL

Seeing progress...but hasn't really taken off like I thought they said it would.somwthings have been challenged for 3 months with no result

6 years ago

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Lynn Wright Killeen, TX

The service has been great. I am finally getting some things removed from my report. This service makes it very easy.

6 years ago

Reply from CreditRepair.com

Hello, these are amazing results! Thank you for your business and your recommendation!

Feb. 1st, 2018

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Wyshana Albuquerque, NM

Credit repair has improved my creid score within 3 months i would recommend them to all my friends and family

6 years ago

Reply from CreditRepair.com

Hello, these are amazing results! Thank you for your business and your recommendation!

Feb. 1st, 2018

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Joshua Weathers Lafayette, IN

Within the first 30 days they over exceeded my expectations and gave me discounts for three consecutive months.

6 years ago

Reply from CreditRepair.com

Hello Joshua, thank you for the review! We are pleased to assist you!

Jan. 22nd, 2018

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Meredith Eureka Springs, AR

They have worked diligently and within just a few months I've had at least 10 removals from my credit reports

6 years ago

Reply from CreditRepair.com

Hello Meredith, it is great to hear that we are repairing your credit in a timely manner. Thank you for the review!

Jan. 22nd, 2018

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Taryl90 Saratoga Springs, UT

Because Credit Repair has helped enormously with my credit score in little time and has made it possible for me to get approved for my first house

6 years ago