Credit Repair Resour...

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Credit Repair Resources has been in business since 2007 and brings over 70 years' worth of experience to the industry. The company offers a number of comprehensive credit repair services that include attorney-assisted audits and demand letters and a 90-day money-back performance warranty. However, Credit Repair Resources can be quite expensive for the customer needing extensive credit repair.

The Good

  • Attorney on Staff
  • 90-Day Money-Back Performance Warranty
  • Custom Action Plan
  • Responsive Customer Service
  • Essentials Plan 

Credit Repair Resources serves nearly all 50 states (except Georgia, South Carolina, and Oregon), and provides a number of payment options that cater to customers' specific needs. The Essentials plan features a six-month performance warranty, meaning if the company is unable to resolve all your incorrect or outdated information within six months, you will be given a refund (not including the upfront fee). On all other plans, customers are given a 90-day money-back performance warranty. Also, for cases that extend beyond six months, Credit Repair Resources applies variable pricing on its three most expensive plans. This adjustment can drastically reduce the cost of long-term credit repair.

Attorney on Staff

Credit Repair Resource's lead attorney has over 20 years of experience in consumer law.

90-Day Money-Back Performance Warranty*

*Not available on Essentials plan

Custom Action Plan

Case managers will create an action plan that matches a customer's unique situation.

Responsive Customer Service

The company features helpful live chat and email support.

Essentials Plan 

Clients can cancel this plan at any time. This plan also provides clients with personal case managers for individualized focus. 

The Bad

  • Does Not Obtain Credit Reports from Reporting Agencies
  • Plans Can Get Pricey

One area in which Credit Repair Resources could improve is obtaining credit reports directly from the reporting agencies themselves; the company instead works with other credit monitoring services to obtain these reports. While some credit monitoring companies provide accurate results, there is no guarantee these secondary sources are reporting exactly what is found with the reporting agencies themselves. Credit Repair Resource features some plans that are much more expensive than those of leading credit repair companies. 

Does Not Obtain Credit Reports from Reporting Agencies

Credit Repair Resources instead relies on other credit monitoring services to obtain reports.

Plans Can Get Pricey

Credit Repair Resource's Mortgage Track plan costs $349 upfront and six subsequent payments of $99. The alternative is the essentials plan, which may take 3-6 months longer than the Mortgage Track plan, but requires an initial cost of $149 wth $89 subsequent payments. 

The Bottom Line

In summary, Credit Repair Resources provides a number of flexible options and warranties to ensure that you are not paying more than you need to for services rendered; however, customers who require extensive credit repair will end up paying significantly more with Credit Repair Resources than with most other leading credit repair companies. Customers should also be aware that the company does not obtain credit reports directly from the credit reporting agencies (Equifax, TransUnion, and Experian). If you are in the market for basic credit repair and want a knowledgeable attorney on your side, Credit Repair Resources is a good option. But if you're in need of intensive services, you may find a more cost-effective option elsewhere.

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1-(855) 463-5346

46 Credit Repair Resources Reviews

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  • User Score

    10

    September 15th, 2017 Beachwood, OH

    I was trying to buy a house and was referred by my realtor to Credit Repair Resources because my credit score was on the low side. I am very pleased with the service I received! Not only was their customer service responsive they were knowledgeable. They treated me like a person and didn't make me feel badly about my situation. Once they fixed my credit report I was able to qualify to buy my house. The entire process was explained to me and I knew what to expect.

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  • User Score

    10

    August 31st, 2017 Tomball, TX

    I have worked with them for several years, and all of my clients have been happy. They deliver great service.

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    0 0
  • User Score

    10

    August 30th, 2017 Cypress, TX

    This is by far the best customer service that i have ever received from any type of service company. They were professional, friendly, and always seemed like they were one step ahead. I recommend anyone that needs help with their credit talk to Chad K and Credit Repair Resources!

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  • User Score

    10

    August 30th, 2017 Owensboro, KY

    I have been a Mortgage Banker for over 15 years. I have dealt with many companies, that say we can help you increase your business. Most after 60 days fizzle out. Broken promises, and terrible service. Dealing with Chad and his team at CRR, has been a renewal of hope that someone actually can deliver what they promise. Not only have they increased my business. But by helping my customer qualify for their dream home. They have helped me build strong relationships, that bring increased referrals. With a weekly updates on my files, it gives me free time to do what I do best. Which is talking and selling new clients. I love receiving my "thank you letters" from CRR. But honestly, I should be thanking them. My name is Robert N. Szalay Branch Manager at Cross Country Mortgage. I am a CRR Customer/Client/Friend for life.

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  • User Score

    10

    August 30th, 2017 Brunswick, OH

    Credit Repair Resources was simply amazing. They delivered for me and my family.

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    0 0
  • User Score

    10

    August 29th, 2017 Tomball, TX

    I am a loan officer and I have several clients at any time that are in need of credit repair. Credit Repair Resources has always taken great care of our clients. They not only help them raise their credit scores, they provide helpful tools to keep their credit on track. I would recommend Credit Repair resources to anyone (and I do often!)

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  • User Score

    10

    August 29th, 2017 Independence, OH

    I have been working with Chad K and CRR for several years and can honestly say I would recommend them to anyone that needs help correcting their credit. He has helped change peoples lives with his service. The companies communication is nothing less then perfect. 100% satisfaction from me and my borrowers that I refer to him.

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  • User Score

    2

    September 4th, 2015 Woodbridge, VA

    When we decided to use CRR, we completed many of the credit repair actions ourselves to improve our score with the three credit bureaus. We knew what needed to be worked on to improve our score from attending self credit repair classes and reading available information. During our first interview, we identified what needed to be worked on first and we followed up with an email identifying the priority to focus on to include forwarding supporting documents for our disputes. The main priority that we identified requiring action first is still on our credit report after six months with CRR. We feel that we were not heard during the initial interview or the initial email we sent. We are not satisfied with the overall credit repair process and our last follow up was late and not conducted. Therefore, we decided to end services with CRR. We are disappointed in the service provided and we ended up coming behind CRR to perform actions that should have been completed several months ago on our behalf which is why we rate them a two. I responded to the President's request for feedback twice before posting this review and a third time today.

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  • User Score

    9

    August 21st, 2015 Cleveland, OH

    My husband and I are very pleased with the work you have done. Actualy we have aproved for a mortgage! We no longer need your services, and would like to close our account. Thankyou for helping us achieve our dream. Megan M.

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  • User Score

    9

    May 27th, 2015 Cleveland, OH

    Chad The W's just closed on their home thanks to you all. Their scores popped in about 35 days! Thanks, Michele

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  • User Score

    9

    April 20th, 2015 Cleveland, OH

    You guys did a great job. At this time I do not show any negative reports on my credit and I have a 737 credit score I think I'm in a direction I need to be This was less than 2 month turn around from a 606 score to a 737. In fact I have refinance my auto loan and lowered my ingest rate from 5.99% to a 2.99 % and the home we are purchasing interest dropped as well.

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    1 0
  • User Score

    9

    April 3rd, 2015 Cleveland, OH

    We got our dream home! Thanks to you, We couldn't of got it with out you. Thank you so much! Dawn/Sean

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    0 0
  • User Score

    9

    March 16th, 2015 Cleveland, OH

    My credit needed improvement and I was very satisfied with your service. My credit score increased over 100 points! Your staff was very professional and prompt in returning my calls and answering my questions. I would highly recommend your company to anyone who needs help. Thomas

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  • User Score

    9

    February 12th, 2015 Beachwood, OH

    You and your team did an amazing job at helping my wife and I get our credit back in good standing. It was truly a great experience from start to finish. Everything was well communicated. We are very happy with the experience.

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  • User Score

    10

    October 7th, 2014 Beachwood, OH

    I really loved how your group was able to fulfill all that you have promised and I am very greatful for that. I do however feel communication can fall short some times. I also noticed that attention to details were not there as well. There were several times when I had to tell someone to check my file because the were saying they didn't receive a document that I did in fact sent. There is an employee whom I feel went above and beyond for me. Kristen was absolutely the best in helping me resolve my issue even when it was time to go home. I think an employee's like that are what helps your company thrive and let's people know that u are not just a name on a paper but you are a person that matters. Thank you everyone for everything you have done. Most of all thank you for being so patient with me.

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  • User Score

    10

    October 6th, 2014 Beachwood, OH

    I'm very satisfied and pleased with the results we have been getting with my credit scores and everyone has been very nice thank you so much. Lydia ☺

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  • User Score

    10

    September 23rd, 2014 Beachwood, OH

    I wanted to personally thank you for helping us with David's credit. You guys came through and because of this we were able to successfully buy our house. I appreciate everything that the team has done and I have been recommending Credit Repair Resource to all my friends.

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    0 0
  • User Score

    10

    July 24th, 2014 Beachwood, OH

    I will say that I was very pleased with the service I was provided, the guidance and the overall work ethic displayed by all involved in my case. Thank you CRR and ironically I say, “Hope I never need you guys again”. LOL!!! However, if I do, it is nice to know that there are people out there like CRR willing to help.

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    0 0
  • User Score

    10

    May 22nd, 2014 Beachwood, OH

    Hi guys, just wanted to let you know we had another credit repair success story close on a new home! The clients closed today!! Thank you all for the hard work! We appreciate you! Janelle

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  • User Score

    10

    May 16th, 2014 Beachwood, OH

    This journey that you & I have taken to restore my credit has been a tremendous burden lifted on myself. I really appreciate all that you have done for me. I would like to commend your staff and the entire way you have accomplished this task. At one time, I never would have thought this could be completed. But all of you have proved me wrong. Thanks Again, Barry

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