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CreditRepair.com

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7.1

Overall Score

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Janice Bronx, NY

Every time I call I get someone different and they have no clue what's going on if the prior councilor didn't write good notes on the conversation we had so I have to go thru the whole reason for the call in detail.

8 years ago

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TS Sullivan Saint Louis, MO

Credit Repair has worked harder and stronger to get some lingering items off my credit reports that some companies just won't let go.

8 years ago

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Cathy Morris Round Rock, TX

Outstanding service every time I call, have accomplished more in 1 month than other company did in 6 months.

8 years ago

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Kim Cherry Hill, NJ

And the short amount of time has up senior services creditreport.com has removed a lot of things from my credit report and still working thank you

8 years ago

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Johnmoore Philadelphia, PA

My score is going up doing a great job for me hope one day I can get a new home and have a better life

8 years ago

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Reginald Cohen Houston, TX

Wow!!! only 2 months I have 13 items removed all I can say is thank God wish I knew this sooner thanks credit repair

8 years ago

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Donnette Farmingdale, NY

I think some of these reviews are based on lies I have been with them since January I only have 2 negatives and nothing is going on ,every time they sent out letters and they keep returning to me saying wrong address .i am working with them for one more month and if nothing happen I will cancel

8 years ago

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Adrian Durham, NC

had service for 5 months and the only things that came off my credit report were things that I could have gotten to come off myself. I paid them $550 over 6 months. when it came time to cancel, they only sounded interest in keeping my monthly fee coming in, they did not have any useful information for me

9 years ago

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Mauro Perez Gwynn Oak, MD

well I signed up about 1 month ago, these people stated that they will promptly send out letters to the 3 credit bureau and took forever to do so. All they want is to buy as much time as possible. And charge you 90 bucks a month. Do not! Use this compay research them...

9 years ago

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Joe Z Madison, CT

It's not in their favor to get your credit report resolved. Even though they say different to get you to sign up they only use form letters. They hope the credit bureaus get tired of hearing from them The truth and facts don't mean anything to them only your monthly payment. They lie to your face.

9 years ago

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Alex Kansas City, MO

They say if you want to cancel, do so about 8 days before your bill is set to be sent that way you won't be charged another month. So after a month with absolutely nothing happening to my credit, I want to cancel. They tell my wife and I that we both owe $89 for the first month that we've already paid for. Do yourself a favor and STAY AWAY!!

10 years ago

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Kathy H Elgin, TX

My husband and I use creditrepair.com. The issue I have is with billing - We received the discount for having the additional person, but they messed up the billing date on 1 account. For weeks I thought they were working on my report and because they only changed the billing date for my spouse, nothing was being done. Stupid mistake.

10 years ago

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Daryl Monk Nashville, TN

I called to get information about their services and the representative was very unprofessional. He didn't save my information and told me that someone would get back to me when they were done getting back to everyone else. I wasn't made to feel valued or important by the rep or his supervisor. I will be taking my business elsewhere.

10 years ago

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Cher Hansen Wisconsin Rapids, WI

The customer service was amazing. They were able to guide us through each step and were very thorough during the whole process

2 years ago

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Reply from CreditRepair.com

Thank you for the kind words. We appreciate you taking the time to leave a recommendation.

Apr. 20th, 2022

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Ella American Fork, UT

Credit Repair is great! They really work with their clients and make you feel like their priority. Always a wonderful experience in a stressful time

4 years ago

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Taylor Siren Gilbert, AZ

Credit repair will help you bring your credit score back up so that you will progress in life and won’t be denied because of your bad credit.

5 years ago

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Reply from CreditRepair.com

Thank you for your review Taylor! We are glad to assist you in achieving your credit goals!

Jun. 22nd, 2018

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Madeline Muengion

Everything constantly updates on challenges being sent out

6 months ago

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Reply from CreditRepair.com

Thanks so much for sharing your experience with us. We appreciate your recommendation!

Oct. 5th, 2023

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Patti Leeann Sheehan Zebulon, NC

I keep getting letters from creditors asking exactly what do I want from them.

1 year ago

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Reply from CreditRepair.com

Thank you for bringing this to our attention. You may send a copy of these letters to our office for review. This will allow us to review your account and create a plan to move forward. Please contact us at (800) 232-6499. We are typically available Monday - Friday, 7 AM - 7 PM MT. Thank you!

Aug. 4th, 2022

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Shackeil boyd Seabrook, NH

The work you do is good, the customer service might be the worst I've ever worked with!

1 year ago

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Reply from CreditRepair.com

Thank you for sharing your frustrations with us. Client satisfaction is something we pride ourselves on, and we are always trying to improve. Can you please send us a direct message so we can discuss this further with you?

Jun. 23rd, 2022

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Jessica DeGregorio Starke, FL

I did the work myself by paying everything down and off. CR just flooded them with letters

1 year ago

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Reply from CreditRepair.com

The situation you’re describing is not how we operate. We follow all laws regulating the credit repair industry and work hard for all of our member. We value your satisfaction and would be happy to contact you to discuss.

Jun. 17th, 2022

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Chris Northport, NY

Trying to cancel the temporary service needed was very difficult

1 year ago

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Reply from CreditRepair.com

Thank you for sharing your frustrations with us. Client satisfaction is something we pride ourselves on. We’re unable to look up your account or discuss specifics online due to confidentiality. Would you like us to have a representative contact you? Thank you.

Jun. 17th, 2022

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Sherpa Dumont, NJ

Doesn't provide services as promised. Since you are on monthly subscription they will try to stretch the issue.

2 years ago

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Reply from CreditRepair.com

Hi there. Thank you for your review. We are sorry to see you've had a less than great experience. We've found that each member has a different credit situation meaning time frames and results will vary. We understand this can be frustrating and would be happy to review this further with you. Please give us a call at 800-232-6499 . Thank you.

Sep. 22nd, 2021

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Roland Oreste Melrose, MA

Great service and they removed a couple of negative items

2 years ago

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Reply from CreditRepair.com

Congratulations on the removals! We are thrilled to see you've enjoyed and benefitted from the services.

Aug. 10th, 2021

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Richard DiMarzo Boston, MA

Didn't remove everything and they dragged it out I believe

2 years ago

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Reply from CreditRepair.com

Richard, thank you for your review. We are happy to see you had removals on your account but are sad to see we weren't able to get them all removed. We would be happy to review your account and review our services as well. Please give us a call at 800-232-6499. Thank you!

Jul. 20th, 2021

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Joe

They keep me well informed,of my credit score

3 years ago

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Chris

False promises - said they knew my situation around divorce and a joint mortgage but that turned out to be false.

4 years ago

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Jenny Parkersburg, WV

I paid monthly and got no results. The only changes to my credit report were items that expired.

4 years ago

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Tomie Haymarket, VA

They did a great job at getting my credit back in order.

4 years ago

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Wanda Grove

The cost is too high when there's other people who do the same thing for less .

4 years ago

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Reply from CreditRepair.com

Hello Wanda, thank you for your feedback! We now have several packages available for each member's needs. Please contact us at your convenience so that we may discuss them with you!

May. 31st, 2019

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Mike

There services are overpriced compared to smaller name services that do more.

4 years ago

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Reply from CreditRepair.com

Hello Mike, we now have several different packages available for all members. Please contact us at your convenience! Thank you!

May. 31st, 2019

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D. Catron

They ultimately couldn't achieve what i wanted done after nearly two years.

4 years ago

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Reply from CreditRepair.com

Hello D, thank you for your feedback! We are sorry the process wasn't what you expected. We are listening to reviews. Best wishes down the road!

May. 31st, 2019

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Lisa owens

They're doing a good job in helping you.

4 years ago

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Cole

It took awhile before anything happened and what i wanted didnt happened at all

4 years ago

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Reply from CreditRepair.com

Hello Cole, thank you for your review. Please contact us at your earliest convenience so we can find out the specifics of how we can assist.

May. 21st, 2019

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Notgivingmyname

The sales people lead you to believe that they can fix your credit in as little as three months. It's a scam!

4 years ago

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Reply from CreditRepair.com

Thank you for your feedback. We are a national credit repair organization - please visit our website at

May. 14th, 2019

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Danielle

The process was slow and I don't feel like they were moving as fast as they could.

5 years ago

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Reply from CreditRepair.com

Hello Danielle, thank you for your review. We work to get it done as quickly as possible, but we understand that sometimes it can be slow. Thank you for your feedback.

Apr. 16th, 2019

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Julie

They helped but I felt like they didn't do enough to clear my credit

5 years ago

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Reply from CreditRepair.com

Hello Julie, thank you for your feedback. We have several methods of escalation available. Please contact us when convenient so we can review them with you.

Mar. 19th, 2019

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Don long

They help me get my score to what i needed

5 years ago

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Manny Ramirez

They claim to help to be able to help with credit collectors, they are not able to talk to the collection agency.

5 years ago

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Reply from CreditRepair.com

Hello Manny, thank you for your feedback! We appreciate your review. You can access the challenge process on the education section of our website. Best wishes for your credit goals!

Feb. 20th, 2019

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Gwendolyn David

Very knowledge able professional courteous

5 years ago

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Derek 90057

I feel that they are not that effective in getting reports removed

5 years ago

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Reply from CreditRepair.com

Hello Derek, thank you for your feedback. We do have options for escalation if you are experiencing slow removals. Please contact us at your convenience to discuss available options.

Feb. 20th, 2019

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Laura Ellis Lexington, NC

Paid for 3 months and nothing has changed on my credit! Only thing that did change was something I paid off

5 years ago

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Reply from CreditRepair.com

Hello Laura, thank you for your feedback! Please contact us if you have time so that we can review any progress with you. We are grateful that you chose to work with us.

Feb. 12th, 2019

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Charles Jones Bakersfield, CA

They are very consistent in getting disputes out

5 years ago

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William Andrews

They did not benefit my situation after 4 months. In fact one creditor reported frivolous activity to a bureau.

5 years ago

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Reply from CreditRepair.com

Hello William, thank you for hiring us to assist with your credit goals. We are listening and we appreciate the feedback. Best wishes as you continue to achieve your credit goals!

Jan. 31st, 2019

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Tiniffia Ragin Brooklyn, NY

I feel I needed more , I didn''t get the best results in a timely manor

5 years ago

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Reply from CreditRepair.com

Hello Tiniffia, thank you for your feedback and for choosing our services. We are listening and we appreciate your input. Best wishes with your future credit goals!

Dec. 11th, 2018

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Xavier Arnold Lansing, IL

Waste of money, didn't improve my report one bit, the money I gave you I should have used toward my bills.

5 years ago

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Reply from CreditRepair.com

Hello Xavier, thank you for your feedback. We understand how difficult it can be to do both. Best wishes on your credit goals!

Nov. 29th, 2018

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Abel cantu McAllen, TX

I didn''t like the ad tv said 1 month free and I got charge within 2 weeks

5 years ago

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Reply from CreditRepair.com

Hello Abel, we're sorry for the experience you had. If possible, in the future please contact us so that we can review what happened. Best wishes on reaching your credit goals!

Nov. 29th, 2018

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Johnny Phelps North Chicago, IL

Very slow . When I checked into other sites they are faster .

5 years ago

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Reply from CreditRepair.com

Hello Johnny, thank you for your feedback. We have methods of escalating your progress. Feel free to contact us in the future if you would like more information. Best wishes with your credti goals!

Nov. 19th, 2018

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mike

not getting results i feel the time ive been with Credit Repair still the same issues

5 years ago

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Reply from CreditRepair.com

Hello Mike, we know how frustrating it can be when results are coming more slowly than you expect. Please feel free to contact us so that we can discuss options for escalation.

Aug. 29th, 2018

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CYNTHIA A SMITH

unable to reach them. does not seem as if snything removed in 6 months. about ready to cancel I csn get thru

5 years ago

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Reply from CreditRepair.com

Hello Cynthia, thank you for your feedback. Please call us so we can give you a review!

Jul. 31st, 2018

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Nafije Rizvani

They are terrible. Have been paying $99 a month for 7 months now and they work so wlow. They just want your money

5 years ago

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Reply from CreditRepair.com

Hello Nafije, thank you for your feedback. Please contact us so we can provide the best options for you!

Jul. 25th, 2018