Name: T-Mobile
Rating: 1.8

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Brandy Anderson Memphis, TN

Phones r no good and cheap. I have went through 4 phones in 4 months and had to pay out $400 and I am a new customer. No help customer service sucks

2 years ago

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Dan Donovan Homestead, PA

Tmobile was good at one time, but now they were caught doing fraud on my account, and I haven't had service for over a month.

2 years ago

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Victor Washington, DC

Worst cell carrier. Customer service is horrible. When you try to leave them they make it hard and try everything they can to bill you for anything

2 years ago

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Dean Hess Chicago, IL

Connection is very consistent. Could use more local stores.

2 years ago

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Tony's Babygirl Staton MO

Has minimum coverage in my area but is a reasonable company with reasonable rates.

2 years ago

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M T Chicago, IL

This company was not great to work with. They charged me exorbitant late fees and the service/ reception was not good.

2 years ago

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Great service Milwaukee, WI

I haven’t had any problems with T-mobile and they are affordable.

3 years ago

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Sammy San Buenaventura Los Angeles, CA

They have good connection but hope they can gave a free phone.

3 years ago

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Christy McCright Omaha, NE

They Lie about their coverage! I drop calls everyday! Worst service I have ever used. They are cheaper, but there is a reason they are cheaper!

3 years ago

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mark christopher Oxford, ME

I dont like being lied to, and having to have my credit impacted by hard credit hits when my credit is perfect, and I can pre pay with a CC

3 years ago

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vilma brackeen Lee's Summit, MO

Horrível yesturday I go for get new phone they I can get 800of fiel minut later they can back and say I need ad one more line 😡

3 years ago

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Tracy Sayre South Charleston, WV

Worst service I have ever had. Drops call continuously. Text messages disappear as I'm typing them. Phone doesn't even ring. The issues.are endless

3 years ago

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Lisa Morgan Washington, DC

Worst customer service ever! They were good until they merged with Sprint and then everything changed. It’s awful to treat.

3 years ago

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Cricket Cricket

T-Mobile lies n lies over extends ur monthly bill.. They keep on adding adding extending ur loan on the new ph u purchased.

3 years ago

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Ly Marus Hallandale, FL

Very disappointed They do not listen to what you are asking them to do , in having different plans that suits you and your family

4 years ago

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K Rich Ponte Vedra Beach, FL

Very helpful and fair when there is a problem

4 years ago

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I don't want to share Orem, UT

T-Mobile has been overcharging me for over year, and won't do anything about it. Pretty much T-Mobile been stealing from me.

5 years ago

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Mary Henderson, NV

Excellent signal strength, helpful tech support.

5 years ago

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lilyan

i was told they had coverage at my daughters home when i got there, i couldnt get phone service with tmobile, i had to use their phone, verizon

5 years ago

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Steve

They are very customer centric and reliable

5 years ago

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R Carriere

I like their package offerings and the pricing.

5 years ago

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Rosita

Good customer service. Helpful. They need to improve their signal.

5 years ago

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russell protentis Lakeville, MA

answer right away unlimited text and data roaming overseas in global plan

5 years ago

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Page Powers Murfreesboro, TN

Outstanding customer service and so easy to navigate

5 years ago

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Robert Pfuetze Topeka, KS

Great price and good coverage in most areas.

5 years ago

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Rick Novak El Cajon, CA

Low cost, international coverage. Better coverage locally.

5 years ago

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Tracy Lancaster, TX

They are good there is no real discounted rates on phones or perks for loyal customers

5 years ago

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Candace Aloi Philadelphia, PA

This company is a great company. Reliable and affordable.

5 years ago

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Melissa Steinberg Las Vegas, NV

Great customer service. Upfront and honest.

5 years ago

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Ryan Los Angeles, CA

Great benefits - like free international roaming and free weekly benefits.

5 years ago

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Dave Fraser

Quite responsive and competitive, but frustrating coverage and speeds despite their marketing

5 years ago

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Zenobia Waipahu, HI

Good service customer relations is excellent

5 years ago

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Big T Caery Castle Rock, CO

It's a good company. Every time I have an issue They Resolve it fast

5 years ago

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Kaleisha H. Bellevue, WA

Awesome company that truly cares about its customers

5 years ago

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Thomas

I have been a customer for 20 more years.

5 years ago

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Michael Gallegos

I love my T-Mobile, great service, great rates

5 years ago

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M Schwartz Sicklerville, NJ

Customer service is great. Almost always have signal

5 years ago

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William Hosea

Excellent price, average service. Not very trustworthy based on a recent experience

5 years ago

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Patricio Destvet

The best so far Customer service Services when abroad

6 years ago

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Lawrence P Province Warrensburg, MO

Pretty decent service with competitive rates. Sometimes a weak signal.

6 years ago

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Perry Peterson Post Falls, ID

very good service. always there when we have questions.

6 years ago

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Carla S South River, NJ

Very good coverage never go without connection

6 years ago

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Martin L Gillett Los Angeles, CA

Pretty good service depending on where I'm at but for the most it's pretty good

6 years ago

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James W. Duffy Sarasota, FL

Outstanding for service and plans outside of the USA

6 years ago

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Kathleen Hubbard Brooklyn, MD

Made me feel like my business is very important to them.

6 years ago

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Anonymous

It's great and love the customer service

6 years ago

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Jane Dallas, TX

Best deal out there. Great service. Love unlimited data

6 years ago

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Zaida Marrero Zephyrhills, FL

Excellent service and good value for our money

6 years ago

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Consuelo Alexander Somerset, NJ

I think they need better service. I can't recieve calls or texts between the hours of 4am to 630am

6 years ago

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Dennis Clanton Mobile, AL

When its works it works well, but if I travel to Wilmer, AL Lott Road, AL or Mississippi its crap

6 years ago