Name: US Cellular
Rating: 2.3

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Kristen Walker IA

Discounts you jump through hoops to get and never come to fruition. I was quoted $268/month- astronomical, and with all the phone calls and tasks they have set for me, I can't get below $306/month. Of course they give 3 whole days to change your mind on the contract, but you don't realize the barrel you are over until much later.

2 years ago

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Gregory Clifton

Good coverage, but didn't like it when they shut my phone off over a penny- even though I had paid my bill online

4 years ago

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Paul St Louis, MO

If you switch to US Cellular to get a free or substantially discounted phone, beware that it will be the last time you get that deal. Current customers do not get the same deals as new customers, and never have in the last 8 years that I've had US Cellular. Time for a change to a company that appreciates their customers!!

4 years ago

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Susan Wilson Des Moines, IA

Everything was fine as long as I paid on time. Only had one late payment in 4 years, but when my workmphine gotmcracked, I got rude reps and the runaround. They did nothing nothing to offer to assist me, gave me the line about it wasn't insured.....is this how They treat good customers

4 years ago

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Patty Essary Crane, MO

Every time I see an ad I get angry. Their billing is never the same twice. When I had Straight Talk and Verizon I knew exactly what my bill would be. I complained to no satisfaction. The coverage is horrible. The only reason I still use USCellular is because of the contract. I hate everything about the company

5 years ago

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Josh

The service sucks! I live on main street in Broken Arrow OK and i have two bars! Really!?! I have been in store and called them i dont know how many times. Just the same ole run around. DO NOT GO WITH THIS SERVICE. And do not go out of town with it.

6 years ago

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Elizabeth

Terrible service got the s8 today and all of my other phones went out, I called in as I have a 15 yo I can't contact and the guy told me to calm down, I was calm but once he said that all s**t hit the fan... Tell me to calm down that they screwed up my accounts. Will be looking into finding service elseware.....

6 years ago

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Tom Barrister Davenport, IA

Be aware that even if you return everything and cancel within the 15 day "guarantee," you are still going to be billed for a full month of service. My bill for the 5 days I was a customer was $60. Read the fine print.

1 year ago

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Richard Denton

Wonderful company. Always ready to find a solution whether by phone or in person

4 years ago

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Robert Geneseo, IL

The worst coverage ever! My calls get dropped constantly, i sometimes dont recieve texts from people, very unreliable data that is very slow or doesnt work even though it says 4G. Worst major phone company hands down.

4 years ago

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Bob

Great Staff, Local Office, have been a customer since 1995. Service is good. Could upgrade coverag area

5 years ago

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Scott Redmond, OR

One of the biggest lies to the people ever is "NO HIDDEN FEES".. All I have seen from US Cellular is hidden fees!!!! The grass is not greener on this side of the fence, stay where you are is what I recommend.

5 years ago

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Joyce West Union, IA

They are excellant, they are very helpful and have answers to any questions that I have

5 years ago

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Mencke

they promises our bill will be a certain amount and when we got our first bill it was twice what they promisd. It is unlimited data up to 4 gb for the computer and 2 gb for my tablet. unlimited but not much gb.

6 years ago

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Ms Moore Pearisburg, VA

good coverage and good service and if I have a problem they are always ready to help me

6 years ago

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scott McMinnville, OR

worst cell phone company ever. overcharged me 120 dollars after they forced me to switch to another carrier because of the service quality in my area. customer service was an abomination. DO NOT USE US CELLULAR!!!!

6 years ago

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Marcus Sanford Green Bay, WI

Switched from another provider due to a US Cellular rebate promo, then they refused to honor the rebate, sticking us with around $2,000 in bills. Terrible customer service, not to be trusted.

7 years ago

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Bella Houtz South Jordan, UT

I had US Cellular and I did not have the best luck. The coverage was poor and I could not get the billing correct. They did always try to help me with billing but I never felt like it was right.

5 years ago

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crissbee811 IA

The unlimited plan isn’t unlimited and they charge you for hotspots. Not to mention the service is terrible. Always at one to two bars using their WiFi

2 years ago

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Larry L Bradshaw

fair service in areas I frequent and profess to restrict outside access to my information

6 years ago

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Angelica & Matthew Nagy Evansdale, IA

I'm paying ridiculous prices for service that never works. I wish we would have stayed with Boost Mobile

10 months ago

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Holderman Idabel, OK

I have great service from everywhere I go.

4 years ago

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Sharon Scrudder Knoxville, TN

I have always had very good customer service

4 years ago

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Jm Sun Prairie, WI

What is fair about their plans when current customers do not get the same value. Just marketing license to mislead.

4 years ago

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Janet K May

They provide service in most areas I am in. Would like cheaper rates.

5 years ago

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Dakota Foreyt Salem, MO

These people will lie about plans and the cost of things to get you locked in to make more money off of you ...do not go with this company

5 years ago

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Ralph

This is the worst the absolute I can’t download anything and can’t play anything anywhere as I said this is the worst the absolute worst,

5 years ago

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Melody

great service, dependable, good customer service

5 years ago

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Rhonda R.

Because they have no offices in my state and because the price is higher than I think it should be

6 years ago

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Bill Stavenger Cedar Island, NC

Good where we are (rural) It's the only cell service that works here.

4 years ago

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Tired of being ripped off by companies

Great Service. Customer service could use some improvement.

4 years ago

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Dave

They have always had great coverage compared to other local prividers

5 years ago

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Gloria

Charge less and to have to pay a fee on top of your monthly charges.

5 years ago

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Eric Green Bay, WI

Deals are good but do not hold up. Reception is fair at best.

5 years ago

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Spartacus Tulsa, OK

best customer service anywhere, reliable, no drops

6 years ago

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Greg Newkirk

Good coverage, good customer service, decent rates, low long-time loyalty.

6 years ago

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Elizabeth Kl Beaverton, OR

Terrible coverage, hidden fees Look for other services Only if you're desperate you should get this service

6 years ago

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Berlin Funk

I like the phone's and service and the,prepaid cost

3 years ago