PureTalk is a wireless service provider founded in 2010 by a US veteran. PureTalk partners with military organizations to provide service to military members and veterans. Its customer service is located in the United States. PureTalk uses the AT&T service network and offers nationwide coverage on the nation’s largest GSM network.
PureTalk provides many options for cell service ranging from monthly payments of $20 to $45. According to the company, the average monthly bill is $23.50. Plans include unlimited talk and text, voicemail, caller ID, call forwarding, conferencing, and call waiting. Speeds are up to 4G LTE on the largest GSM network. All service plans offer varying speeds and amounts of data for music streaming, emails, video streaming, etc.
PureTalk also offers discounts for multiple lines, which is great for families. The carrier also has a referral program. If your friends sign up with PureTalk, you get a $20 discount on any unlimited data plan and so do they. There are no limits to how many friends you can refer.
All phone plans are month to month so there is no contract involved. It’s easy to start and cancel cell service. Once you have an unlocked device or a SIM card, it is a simple process to activate cell service and there are no activation or switch fees. In most cases, you can keep your current phone and phone number. Or, you can buy a new iPhone, Android device, or basic phone straight from PureTalk.
PureTalk's customer service is easy to reach via phone, email, or a website form and reps are ready to answer your questions and resolve any complaint or problem that may arise.
One of the nicest things about PureTalk is that it doesn't charge extra if you go over your plan’s calls, texts, or data usage. Instead, once you’ve used up your data plan’s high-speed data allowance, your data slows down to 128 kbps or about two times faster than 2G speeds.
On its website, PureTalk has a coverage map. The map shows that some areas in Nevada, Utah, Arizona, New Mexico, Montana, Idaho, Wyoming, and Nebraska have no voice coverage. Be sure to check PureTalk's map before you sign up to make sure you're in an area that has coverage.
Additionally, PureTalk does not offer international calling or unlimited data options in any other countries, even Canada or Mexico.
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