RoadLoans is operated by Santander Consumer USA. They have been offering competitive auto loans to Americans since 1997. RoadLoans offers car financing and refinancing options to a range of clients, including those with bad credit. This opens options for many customers who have been turned down by other auto loan companies in the industry.
- Online application
- Extended term length
- Financial calculators
RoadLoans offers an extended term length of 12-84 month car loans. This allows more options for customers when they are figuring out their monthly payments with their lender. Borrowers can apply online and will be notified within minutes of what loan amount, interest rate, and terms they qualify for. All loan approvals are valid for up to 30 days after, so borrowers will have time to shop around and find the best car for their personal and financial needs.
The RoadLoans website features a section called Shopping Tools, where customers can quickly download a convenient mobile device app. You can search the RoadLoan dealer network to find a local dealership that will accept RoadLoans financing. Users can also browse car reviews, utilize financial calculators to determine potential monthly payments, and read credit and financial advice. RoadLoans users can chat with a live representative, but they must be current RoadLoan members to do so.
- No APR information
- Lack of transparency
RoadLoans doesn't list any APR information on the website. RoadLoans is one of the only car loan lenders we reviewed that doesn't offer at least a starting interest rate on their website. The rate will vary based on factors like the loan amount and credit score, however many of the other car loan sites we reviewed listed a range so borrowers could get a sense of how much interest they might be expected to pay over the term of their loan.
Lack of Transparency
Not only does RoadLoans not provide information on APR, they are also missing other pertinent information. This information should be easily found on their website so that potential customers can decide if RoadLoan's services are the right fit for their needs. It also makes it difficult for our team to rank the RoadLoans without this information. We would like to see more information regarding application fees, APR, and early-pay penalty fees.
The Bottom Line
Although RoadLoans doesn't offer APR information on the website, there are plenty of tools and articles to help borrowers understand what they can expect from the car loan application, approval, and financing process. In addition, RoadLoans is one of the only car loan companies we reviewed that will finance borrowers who have bad credit. However, because of the lack of information we do not recommend working with RoadLoans at this time.