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LightStream is an online consumer lending division of SunTrust Bank. LightStream started in 2013 and they have a goal to deliver a revolutionary loan experience to responsible consumers. They concentrate on rewarding individuals who have established good credit by offering them a simple loan process and excellent rates. LightStream is definitely not a good lending option for individuals with low credit scores. However, if you have a strong credit history, LightStream offers loans for just about anything. From classic car financing to dental loans, you can find a loan on LightStream to assist your next big purchase.

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The Good

  • Great Service Guarantee
  • Loan Terms
  • Additional Services

Great Service Guarantee

Since LightStream only offers loans to individuals who have established good credit, they emphasize excellent customer service and a positive loan experience to all of their borrowers. In fact, LightStream provides a $100 guarantee that your loan experience will be the best you have ever had. This is unheard of in the industry, and displays confidence in their customer service and product.

Loan Terms

LightStream offers an extended term length available for up to 84 months. LightStream doesn't require any down payment, and they do offer unsecured loans. Although all loans have a fixed rate, there are no associated fees, including no early pay-off fee. The online application is relatively easy, and you can expect to receive a quick response during business hours. The funds are deposited directly into your bank account upon finalization of the agreement, and they can be used at any vendor associated with the loan purpose. They also have easy online and mobile account management.

Additional Services

If all these options aren't enough, LightStream also plants one tree for every loan that they process. They are also virtually a paperless company, now that is a company who cares. We like that the company is environmentally responsible and friendly.

The Bad

  • Credit Score

Credit Score

Although LightStream has excellent options for car loans, unfortunately, they require customers have good or excellent credit. If you want to qualify for a loan with LightStream, you need to have a solid history of good credit. Additionally, LightStream does not offer a free credit check since they expect all of their customers to have a high credit score.


The Bottom Line

Although LightStream requires a high credit score from their customers, their company values reflect an emphasis on service and community. They offer extended term lengths, high loan amounts, and fast approval. If you have high credit and don't mind going paperless, we would recommend LightStream as an excellent source for your auto loan.

*The APR rates listed in this review were current as of October 2017. Please visit LightStream's website for the most up-to-date rates.

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