Chase

• Loan Calculator
• Co-Signer Financing
• Customer Refinancing Discount
• Chase Auto Preferred

Loan Calculator

The Chase loan calculator offers users the capability to compare auto loan rates and options at once. This helps users to assess which loan is best for their financial needs; users can simply plug in a few numbers and see their results.

Co-Signer Financing

Chase accepts co-signers on all car loans, which is a benefit for individuals with little established credit or for couples who want to apply together. This can help improve the odds of loan approval, or of receiving better APR on an auto loan.

Customer Refinancing Discount

Borrowers who are approved for a Chase car loan will receive a .25 percent APR discount on a refinancing rate if they have a checking account with Chase. This is a great discount for members, or for people who would like to become Chase members.

Chase Auto Preferred

If you are lucky enough to live in Phoenix, consumers can take part in the Chase Auto Preferred program for free, with no deposit. This car buying concierge service is available at 19 participating locations, requires no deposit, and is available with a wide variety of car brands participating:

• Buick
• Cadillac
• Chevrolet
• Chrysler
• Dodge
• Ford
• Genesis
• GMC
• Honda
• Hyundai
• Jeep
• Kia
• Lexus
• Ram
• Toyota
• Volkswagen

Anyone who wants to buy or lease a car in the Phoenix area can participate. Having an existing Chase account isn’t necessary to participate.

Participants get discounted pricing, a concierge, a dealership employee that is specially assigned to walk you through the process, including test drives and trade-in evaluation, etc.

You will work with the concierge to see your different financial options, including Chase. However, customers aren’t required to use a chase product or service for their car. They can use whichever lender gives them the best loan options.

• Vehicle Financing Restrictions
• Approval Time
• Lack of Transparency

Vehicle Financing Restrictions

Chase only finances vehicles at participating dealership partners. It will not finance cars that will be used for racing, taxi, chauffeur, limousine, or other commercial purposes. Chase also does not offer loans for certain vehicle brands, motorcycles, boats, or RVs.

Borrowers who want to finance a recreational vehicle or a car to be used for work purposes will need to opt for another lender.

Approval Time

Unlike most of the other lenders we reviewed, which can notify borrowers of approval within minutes, Chase's approval typically takes 2-3 hours, but the company’s auto finance website says that the credit decision can take up to three business days. This may create a delay for borrowers who are hoping to quickly get approval and head out to the dealership.

Lack of Transparency

Chase is a well-known credit card issuer, but its website is lacking a great deal of information we expect to see on auto loan company websites. This information is important to customers who are shopping around for the best company that fits their needs. It is also difficult for our team to rank Chase with other companies in the auto loan industry without this information. We would like to see more transparency regarding application fees, APR ranges by credit score, as well as early payment and late payment fees.