BestCompany.com is trying to work directly with this company to verify the accuracy of the information on this page. Thank you for your patience as we make sure we’re getting it right.
Are you a representative
of this company?Claim this Profile
Chase, which is the consumer and commercial banking arm of JPMorgan Chase & Co., has been offering banking, investment, credit, and mortgage services since 1982. Chase's auto financing branch offers competitive rates on loans for new or used cars, as well as a variety of refinancing options for currently-owned vehicles.
|America First ›|
|Wells Fargo ›|
Chase accepts co-signers on all car loans, which is a benefit for individuals with little established credit or for couples who want to apply together. This can help improve the odds of loan approval, or of receiving better APR on an auto loan.
The Chase loan calculator offers users the capability to compare three different loan options at once. This helps users to assess which loan is best for their financial needs; users can simply plug in a few numbers and see their results.
Borrowers who are approved for a Chase car loan will receive a .5 percent APR discount if they have a checking account with Chase. This is a great discount for members, or for people who would like to become Chase members.
Chase will not finance cars that will be used for racing, taxi, chauffeur, limousine, or other commercial purposes. Chase also does not offer loans for motorcycles, boats, or RVs. Borrowers who want to finance a recreational vehicle or a car to be used for work purposes will need to opt for another lender.
Chase requires all car loan applicants to have a current, open Chase account. This means that borrowers will need to open a Chase banking account before they can qualify for a Chase auto loan. Unlike most of the other lenders we reviewed, which can notify borrowers of approval within minutes, Chase's approval can take up to 24 hours. This may create a delay for borrowers who are hoping to expedite the approval and funding process.
Chase is also lacking a great deal of information we expect to see on auto loan company websites. This information is important to customers who are shopping around for the best company that fits their needs. It is also difficult for our team to rank Chase with other companies in the auto loan industry without this information. We would like to see more transparency regarding application fees, APR, early-pay penalty fees, and bad credit loan options.
As part of our service, we attempt to partner with all the companies that we review, and may get compensated when you click or call them from our site; however, regardless of any current, past, or future financial arrangements, companies listed on Best Company cannot buy their position, nor do we manipulate or inflate a company's ranking for financial gain. A company’s ranking is based on and calculated by an objective set of ranking criteria, as well as user reviews. For more information on how we rank companies, click here.
All user reviews posted on Best Company are subject to screening and approval. We reserve the right to approve or deny any review posted to this site in accordance with our Review Guidelines. Best Company never suppresses user reviews—unless they are being investigated for authenticity, or if they violate our review guidelines. We encourage anyone who suspects a user review to be fraudulent or intentionally inaccurate to please notify us here.
Have no complaints with this service. They did fine in providing my loan for my car. The interest was fair and had no issues.
I received ed My first car loan from Chase. Their customer service was exceptional and when I finally Made my last payment the customer service rep was very excited with me. It felt more like a family based service and they were always willing to help me when I needed It throughout the loan. This was definitely a great experience when buying your first car.
This was the easiest car loan process I ever had. It was all done through the mail, and I received a lower interest because I was a bank customer and even lower because I had my payment directly paid out of my account. Everything was finalized in about 5 days.
They make paying the loan very efficient and low interest rate!
Got a great rate on a new car. Couldn’t be more happy!
It's such a big company, and mortgages get sold, so we did not start out with Chase. Impersonal.
The person I work with at Chase regarding my home loan is excellent.
terrible aqqt communications, hard to reach the right person
We do all our banking with Chase....personal, business, and most recently, a car loan. The process was fast and easy, and we got a great rate. I love having everything at one bank and love the smiles and customer service I receive whenever I go there.
outstanding and timely answers to credit request
Refund not given once loan was paid in full ahead of time by 9 months
Excellent customer service and banking services.
Love the online car loan! Paid it off early and didn't have to do tons of paperwork etc. I love doing all my banking online!
Very professional, customer service very helpful, services very varied
They do a good job with the handling of my loan
Straight forward and online access is convenient.
Interest rate, and Chase is not a good company
Easy to pay on my phone. Never even have to think about it. I can check the balance of my loan at any time.
I write my check every month, they cash it. I'm not sure how I feel about them.
0% interest for 60 months on a new Auto loan
I have beena regular Chase customer since the 1960's. My first checking account as a teen was with them. I'm now a retired physician and only run low six figures through my accounts at this time. A month ago, I was co-signer for an auto loan purchase. The other co-signer, whom I treat as my adopted grandson, is a gainfully employed, black man in his early 20s, and naturally has little credit history. I was hoping to help him establish a solid credit score by co-signing and allowing him to pay off the loan. In spite of my triple agency credit index being over 800, Chase , to my absolute DISGUST, denied the loan. Please, DO share this with Chase. I am sharing it with every medical, nursing, therapy and hospital administrative colleague I know.
haven't had a car loan in years, but Chase offered 0% so how could we not?
anytime i've had a problem they are right on top of things to resolve any problems
It's hard to log in and the auto pay options are not clear.,
nothing special. Banks are all the same meaning just want your money and give almost nothing in return
account connected to my checking/savings and chase credit cards - one stop shop on the website and especially in the great mobile app
Effortless service in getting product also when car loan is paid off you receive the closing documents without having to hunt them down.
Customer Service was good and decent loan rates
I have used Chase for a car loan through my local dealer. I have set up automatic bill pay each month and it is nice to not have to worry about my payment each month.
Was with Chase for a number of years and I don't have any complaints. Friendly staff that would always remember my name and efficient banking.
Great bank. Loan office was very friendly
Chase is a pretty good bank. They offer a lot of options and minimal fees.
Never let me down always dependable always there for me