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User Reviews

Star Rating

4.7
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87 Reviews

Review Breakdown

5 star
79%
4 star
15%
3 star
3%
2 star
0%
1 star
2%

Sentiment Criteria

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Derek Scoville

August 29th, 2018 Pleasant Grove, UT DETAILS arrow_drop_down
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America First is one of the largest Credit Unions in our state. So, i assumed they would see me as another customer, but the tellers and loan officers learned my name, and treated me as a person not as a customer. Motorcycle loan was painless and simple.

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Shanna

August 29th, 2018 South Jordan, UT DETAILS arrow_drop_down
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America First has comparable rates, great customer service, easily accessible, kind friendly service. I would recommend them to anyone.

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Tualagi

August 28th, 2018 Saint George, UT

i called and spoke with a loan officer and was pre approved for a car loan. i got everything signed and done less than an hour and walked out with my loan papers, fair interest rate, and affordable monthly payment that fit my budget. Loan officer was very helpful and friendly.

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Rashida Laumatia

August 27th, 2018 Saint George, UT

Didn’t take long for an approval. They had amazing customer service and answered all of my questions. They were also able to work with me and their communication was always great.

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J Paul Wright

August 27th, 2018 Central, UT

I have had a few car loans through America First. They have been easy to work with and getting a loan approved has been very simple. I am not aware of an online option for payment (I guess I haven't bothered to check) because the payments have always been paid in person at their branches. An easy online payment would be nice. The interest rates were always really good.

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tini mapu

August 24th, 2018 Orem, UT

I've banked with AFCU for a long time. They made it so easy for me to go in and get a car loan. I have more then one with them. They are so kind at the credit union. I really love them!!!! They have a lot of different programs. They also are helping me clean my credit.

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Dave Brinton

August 24th, 2018 DETAILS arrow_drop_down
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America First had a great introductory rate, that then kept me as a customer. I use their products every day. Helpful customer service.

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Katie Young

August 20th, 2018 Charlottesville, VA

Was very pleased with my auto loan through AFCU. It was my first auto loan and I was approved for a great rate, even with little established credit. It was always easy to submit payments online and was very easy to pay off the remainder of my loan when I sold the car. I always had great customer service in person and over the phone.

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Carolynn

August 17th, 2018 West Jordan, UT

America First refinanced our first car and saved us money. They were really good to work with.

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Hannah Cummins

August 1st, 2018 Gilbert, AZ

Their customer service is poor and their ease of access is terrible. I was paying monthly for a loan and they didn't​ notify me it was the incorrect amount until they sent it to collections. I was able to pay the correct amount if I was made aware of it, but they never told me even when making the payment in person.

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Spencer Hodgson

July 18th, 2018 Salt Lake City, UT

I love America First and the car loan I got through them. They charge me super little interest and it's so convenient making payments.

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king

July 11th, 2018 Queen Creek, AZ DETAILS arrow_drop_down
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ive had america first for long time 20yrs. There great in all areas good customer service

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Tom

June 8th, 2018 Pleasant Grove, UT

America First is good for car loans and have very low rates and are very competetive on their pricing. They should stick to car loans and serving as a Credit Union and not try and be a bank unless they pay taxes.

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H Moore

May 26th, 2018 Lehi, UT DETAILS arrow_drop_down
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My son had a car loan through America First, and they've been great to work with.

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Scott J Fruchter

May 17th, 2018 San Bernardino, CA DETAILS arrow_drop_down
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hard to reach someone who can answer your question,mistakes in record kleping, excellent rates

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Jana Dahl

May 7th, 2018 DETAILS arrow_drop_down
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They were easy to work with and beat the interest I had previously

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Shannon Morley

May 7th, 2018 DETAILS arrow_drop_down
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Easy to work with, provide me with the best interest rate

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Samantha

May 2nd, 2018 Millville, UT DETAILS arrow_drop_down
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Great interest rate, love the ten day grace period. Didn't understand not being able to pay more and have it applied to the entire amount, and not just the next month. Never could get a straight answer, but over all happy with my experience.

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Alex Lewis

May 1st, 2018 Salt Lake City, UT DETAILS arrow_drop_down
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They had fair interest rates and good customer service. We were pleased with our overall experience but their website was very confusing and the automatic payments were hard to set up.

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K Robison

April 28th, 2018 Layton, UT DETAILS arrow_drop_down
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America First is a great bank. I was with them for years. Friendly tellers and staff

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Jeffrey Foutz

April 23rd, 2018 American Fork, UT DETAILS arrow_drop_down
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Loan was easy to get. Took a long time for paperwork which causes a missed payment. Customer Service was great and got information expedited.

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Jeff Martin

April 19th, 2018 Layton, UT DETAILS arrow_drop_down
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Helped my daughter get her car loan through America First. Low interest rates and quick approval. Would recommend.

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Alaina Gull

April 18th, 2018 Falmouth, ME DETAILS arrow_drop_down
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I've been a customer for twenty-five years. They are great. Best rates, great service. I love that they are really easy on the fees. They don't overdo it.

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Chase H

April 18th, 2018 Provo, UT

These guys offer excellent interest rates without a minimum loan amount. Great job!

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Maryayb

April 16th, 2018 Draper, UT DETAILS arrow_drop_down
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I’ve been a member for 25+ years. Very friendly and convenient !!

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Michael

April 15th, 2018 Ogden, UT DETAILS arrow_drop_down
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I like the mobile app it makes it easy to keep track of your money

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Abby Rees

April 15th, 2018 Provo, UT

They were really easy to work with and I never had any problems with them.

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Hayden Danger Barton

April 14th, 2018 Layton, UT

Good for loans very easy and comfortable

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Anne Marie Milne

April 12th, 2018 Layton, UT DETAILS arrow_drop_down
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Helped my daughter get her first loan through America First and I do not regret it. They treated her with kindness and respect and made her feel at ease. They are great to help if you're a new or old customer. It does not matter. They are always so accommodating!

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Brooke

April 11th, 2018 Draper, UT

Best credit union around. Greatest customer service!

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JAIMEE SMART

April 9th, 2018 Logan, UT DETAILS arrow_drop_down
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I have always had the best experience with America First and their rates/customer service. They are amazing and always looking to do what is best for me.

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Landon Robison

April 7th, 2018 Layton, UT DETAILS arrow_drop_down
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My wife got her car loan through America First and they had the lowest interest rates by far. We also both bank through there, and we have never had any issues. We definitely would continue to get our auto loans through America First and would recommend them to anyone. They always have wonderful customer service as well.

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Courtney Nguyen

April 6th, 2018 Logan, UT DETAILS arrow_drop_down
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Amazing customer service. Friendly employees. Great rates. Much better than huge corporate banks

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Jonathan

December 20th, 2017 Bountiful, UT DETAILS arrow_drop_down
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I had a great experience with these guys getting my car loan. Great rate and great customer service. I really enjoyed working with them.

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Chris Wootton

December 17th, 2017 Ogden, UT DETAILS arrow_drop_down
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America First is a great company they are the best company I have ever worked with.

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Suzanna Wootton

December 13th, 2017 Springville, UT DETAILS arrow_drop_down
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I bought my very first car With America first and they were very helpful. I just bought my second car with them as well in the process was very quick.

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Sherry Wootton

December 13th, 2017 Ogden, UT DETAILS arrow_drop_down
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Quick and easy car loan approvals and don't forget the great interest rate.