Tracing its beginning back to 1955, Mouser Cabinets has a wealth of experience that few other cabinet companies can match. Though it started out as a small cabinet maker in central Kentucky, the company has grown to supply cabinets to 40 states. Mouser Cabinets claims devotion to “the craftsmanship of the finest custom cabinetry.”

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The Good

  • Online Brochures
  • Limited Lifetime Warranty
  • Design Guide

Online Brochures

The Mouser brochures are available to all potential customers through the “Gallery” feature on the website. The brochures walk customers through some of the design possibilities at Mouser Cabinetry. Customers can use these brochures to find the right cabinets to go in their kitchens.

Limited Lifetime Warranty

Mouser Cabinetry offers cabinet customers a limited lifetime warranty on its products — this warranty applies to cabinets for the duration of the customer’s ownership of their home.

Experienced

There are few companies in the cabinet making industry with more experience than Mouser Cabinets. Customers can be assured that its employees have the expertise necessary to provide quality and long-lasting cabinets to go in their kitchens.

The Bad

  • Customer Service

Customer Service

The customer service features on the website aren’t 24/7, so customers will have to wait for answers to questions. Additionally, the website does not have an online chat feature, which is useful for customers to get quick answers to quick questions. As of now, customers have to submit a comment or call in order to ask questions.

The Bottom Line

Although the company does not have the most stellar customer experience features, its quality of service and product make it a great choice for customers. The Mouser Cabinetry website has a few features that will make the buying experience much easier for customers who are unfamiliar with the process. Additionally, Mouser has guides, galleries, and brochures to help customers get a feel for modern day design and style. We recommend customers consider choosing Mouser Cabinetry.

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