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Author: Kaitlyn Short

LAST UPDATED: June 27th, 2019

Merillat opened its doors in Michigan in 1946 and has been perfecting its craftsmanship ever since. Employees have learned their craft and can build quality cabinets to go wherever the customers want. The company places its entire focus and efforts into its employees and customers.

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The Good

  • Plan Your Space
  • Helpful Social Media
  • Experience
  • Quality Customer Service

Plan Your Space

Potential cabinet customers can find all the resources they need to plan their cabinet project. The Merillat website offers a “Plan Your Space” tab that walks curious customers through the planning stages, complete with helpful ideas.

Helpful Social Media

Not only is Merillat active on social media, it also posts helpful, informative, and inspirational content for its customers. Active social media accounts will also help customers get an idea of how previous customers feel about their experience and how the company handles bad customer feedback.

Experience

Merillat is one of the most experienced cabinet makers in the cabinet industry. Opening its doors in 1946, it has over 70 years of experience helping customers find the perfect cabinets.

Quality Customer Service

Merillat promises its customers a response to their questions within 24 hours, excepting questions that are submitted on weekends or holidays. Customers with more urgent questions can speak to a dealer face to face or call to speak with the Customer Care team.

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The Bad

  • Average Warranty

Average Warranty

Merillat only offers customers a five-year warranty on its products. This warranty is better than nothing, but there are many other companies that make cabinets and can offer a limited lifetime or lifetime warranty.

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The Bottom Line

Merillat is an experienced company with over 70 years of cabinet making experience. Its customer service is available to customers and promises to answer any question within 24 hours. Although it offers an average warranty in comparison to other companies that make cabinets, Merillat has many helpful resources to guide customers through the planning and buying experiences. However, the warranty is one of the most important aspects of buying cabinets, so we recommend customers consider buying from another top-rated company that offers a better warranty.


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