Thrive Causemetics
2.7
2.7
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Diane Dallas, GA
Am delighted with the mascara. Am 68 so have used many different brands - most recently Estée Lauder. I prefer this. Seems there are few ‘average’ reviews - mainly terrible or wonderful. This is one more positive.
6 years ago
BB Woodstock, GA
The mascara is OK not my favorite. It seemed to wear off towards the end of the day into my eye and irritate it. I've tried contacting the company to return it and a lip liner, which was not worth the $20 I paid for it, and noone has responded to me. Not even a hey, we got your message and we'll get back to you. I got nothing. I like the idea behind the company but not worth the price and their customer service is lacking. If they'd improve their mascara formula and customer service skills I might try it again because it goes on great but not at the expense of irritating my eyes every day. Oh and definitely do not wear it of you're going to sweat!
6 years ago
Shelly Naperville, IL
The mascara is awesome. Looks great. Good for your lashes. Easy to remove. Compliments ALL the time. Expensive bit well worth it. Order on free shipping promos. After you lovelove--auto ship is free !
6 years ago
Shelly San Gabriel, CA
I took off my lash extensions because I wanted to give my lashes a break. I decided to try Thrive mascara and was excited because of the reviews and pictures I had seen about it. I got it yesterday and was going to return the YSL mascara I bought. First of all, the Thrive mascara didn’t not go on like I thought it would. My lashes clumped and it was very drying. My eyes itched all day and still do today. When I went to take off the thrive mascara it was so hard. It would not even come off. I now contacted customer service and I am waiting on a response from them to return my item. I am going back to lash extensions. My lashes were better with them on and my eyes did not itch. I do like have they have a great cause with buying this product but I just can’t spend money on something that just doesn’t work. Maybe Thrive can come up with a better formula of mascara.
6 years ago
Jo Ann Timbanard Portland, OR
I bought the mascara because of a youtube video by Dominique S., I believe her name was. She raved about the mascara and its natural properties. I am glad I have not had the negative experience other people have had. Thus far, I like it; however, I would be hard pressed to deal with the company again because of all the negative reviews regarding their customer service, which seems to be non existent. Not a good way to run a company, but a great way to run yourself out of business.
6 years ago
Jill Horner Santa Maria, CA
I’ve purchased two products from Thrive. Let’s start with the eyebrow pencil. IMO, it’s excellent & the best I’ve ever used, albeit expensive. It’s worth the cost. The color, the quality, and the staying power gets five stars each!
Now, my experience with the pigmented lipgloss is disappointing. It’s way too expensive and nothing really special that would justify the very high cost.
I’d like to add that I’m very impressed with the ingredients in their products.
6 years ago
lauras Chicago, IL
This review is solely for the liquid lash mascara.
I used this product in the am and did not have any issues throughout the day. I removed it at night using my usual eye-makeup remover. In the morning, my eyes were crusted. I thought i had contracted something so i stayed home from work that day. after i washed my eyes with plain water, I did not apply any eye makeup and was fine the rest of the day. The next day i had no issues with my eyes. That evening, i again, applied the liquid lash mascara , i removed it later that night and again, woke up to crusted eyes. I've never had any problems with mascara in the past. As soon as i discontinued use of this product, i no longer had any eye issues. I returned this stuff and reported it to the company. Their response, "sorry, please return before the 60 days are up". Just thought i would have heard more than a sorry since it truly was an inconvenience to use their product.
6 years ago
MJK St Louis, MO
The lash extension mascara is the best I have ever tried. It looks absolutely perfect. The Brilliant Eye Brightener is great so far, it looks lovely on. But the Infinity Waterproof Eyebrow Liner is not working out. The color will not transfer to my brow.
6 years ago
Cheri H Honolulu, HI
I love the waterproof bow pencil. I tried it at a great introductory price and now it is a must have for me. I needed to chsnge my autoship date and found immediate help on the website and my product will ship out tomorrow.
7 years ago
Erika MacFarlane Minnehan
Love love love Thrive! I love the mission to impower women...I love the amazing quality of the products...I love the super fast response and feel the personalized touch when I make an order. AMAZING!! & THANK YOU!!
7 years ago
Joelene Canton, GA
I got my Thrive eyeliner 2 days ago and it far exceeds my hopes. I love this eyeliner! It stays put the entire day. I received my product quickly! I will recommend this product to all my friends.
7 years ago
Alexa Williamson Orem, UT
I love their mission and I love their products! The mascara is the best I have ever used. It doesn’t flake off during the day and my tube lasted nearly 6 months. It is worth the price in my opinion. I also really like the high lighter sticks
3 years ago
Review Source
Maegan Rust Logan, UT
I bought eyelash extending mascara. I was hesitant to spend so much money on one beauty product but it was well worth the money! The ingredients are natural and are actually healthy as well as beautifying. Will definitely buy again!
3 years ago
Review Source
Kenzie Comstock Woods Cross, UT
I have loved everything I have purchased from Thrive Causemetics. Their mascara is my all time favorite! I also love their CC Cream. They also have great customer service. The first CC Cream I ordered didn't match my skin complexion and I was able to exchange it for the right one.
4 years ago
Barbara C T
I love the waterproof eyeliner and continue to use that product. The mascara I bought and received dried out quickly and it became clumpy so, while tempted based on some of the great reviews, I don't want to risk that again. I hate wasting money. I do wonder why there seems to be variation in the product line.
2 years ago
Liz McDonald Greeley, CO
I rarely give reviews but I don't want people to be misled like I was. I think it's great that you give to great causes. I bought the mascara and it is nothing like the people in the reviews describe. I've bought other mascara for a lot less than $25 and have gotten the same results as Thrive mascara. I was not impressed at all. I really wanted it to be this AMAZING mascara but it was not. Just wondering what percent of your sales go toward the causes you support.
3 years ago
Lissa Baker Las Vegas, NV
I wanted to writ a review to help others before investing in this product like I did. I ordered 3 different colors of eyeliner. I was excited because it was advertised as “waterproof”. I am a busy kindergarten teacher, and I thought it would absolutely last all day, even if I took a quick dip in the pool after school! Because of the way it was advertised, I even thought it wouldn’t smudge! NO SO!! It was almost GONE by 3pm! It might be somewhat “water resistant” but it is nowhere near “waterproof”. I spent a lot of $$$ for a product that I would say is comparable to a $1.00 “Wetnwild” at the dollar store, or any other “off” brand. Because I am inquisitive, I tested durability between my usual black Colorstay and thrive and …I’m sticking with my Revlon Colorstay eye liner ( and it’s almost half the price!).Test it yourself with a streak on your hand! Colorstay stays put even if you rub it using a bit of soap. thrive dilutes with water, and totally disappeared with a touch of soap.
So disappointed in this product. 😞Buyer beware!
3 years ago
Maryann Amara North Attleboro, MA
I think the product is very good, however, I don’t think customer service is. My order on 5/28 has been sitting in USPS limbo since 6/2. I was told on 6/8 to wait an additional 10 days to see if my order comes. They gave me $6.21 off my order to appease me. No more help till 6/18.
3 years ago
Lila Asheville, NC
I've placed two orders, the first one took 4 weeks to arrive, I live within 500 miles of Southhaven, the second order has yet to arrive and it's been 3 weeks. The tracking no. indicated both times that my purchase left their location went to Memphis a few miles away and then was returned to Thrive and then resent to Memphis where it sat for a week, only to be start the long grand tour of the South before making it to my city. Maybe I'll get the Muna brightener and brow fix by the end of next week and pray I don't have an allergic reaction to either. I do like their mascara. But after this I will be looking for comparable products from reliable companies, which is a shame because I do want to support woman owned companies that support important causes but I agree with the amount of marketing I get they can't be sending much $ to charities.
3 years ago
Benita Enzor Charlotte, NC
First I would like to say that I love Thrives mission to help women! I'm also vegan and purchased the mascara and translucent powder for this reason. I had a horrible allergic reaction to these products! My eyes would run and become swollen after application so I decided to research as to what might be causing it. The Environmental Working Group showed the soft focus setting powder rated an 8 under ingredients because this product included TALC! I'm not interested in any product with this ingredient as it has been implicated in causing cancer. This is just one ingredient and there are others in these products that can cause problems in those that are sensitive! I will be sending back for a full refund!
3 years ago
Marjorie Simon Minneapolis, MN
Buyer beware! If you purchase a Thrive Causemetic, be prepared for daily ads in your email inbox--until you spam them---and that's just the start! Now I get pop-up ads on both my computer and phone for Thrive. I can't read one newspaper article online without being bothered by these ads CONSTANTLY--MULTIPLE TIMES while reading just one story. OK, I can delete my cookies and cache, but why should I have to? That's a hassle.
What's more concerning, though, is the amount of money they are spending on their online advertising. I conclude the vast majority of their profits are poured back into advertising--NOT the worthy causes they claim to assist with. Really disgusted with Thrive and I rue the day I ever purchased one of their products.
4 years ago
Tara Nichols ,
I received this mascara in a subscription box and it does extend your lashes some BUT I can’t wear it!! I have NEVER had any issues with eye irritation in using mascara for close to 20 years now but this mascara actually hurts my eyes they turn red sometimes just one sometimes both and they ache! It’s horrible at first I couldn’t identify what was causing my issues so I stopped using my eyeliner that I have repurchased several times and also made sure all of my brushes and shadows were clean and sanitized I had stopped using the mascara after a while I decided to try and use it again to see if the mascara was what was causing my pain and sure enough the second day using it and my eye hurts so bad it just aches and waters and the only thing that seems to ease it is closing it!!
4 years ago
Sandy Drelich Cape Coral, FL
I was very disappointed with the eyeliner that claimed it stayed on over 24 hours. I couldn't keep mine on more than 2 hours!
I tried using it in multiple ways, including using primer and powder and nothing kept it on. The mascara and eye brightener was okay but not good enough to re order
4 years ago
Vicki Simi Valley, CA
I have been buying this product for awhile now and love the mascara, however I just purchased one and it has no stopper inside so it is useless and I see now way to contact the company to return it, not clear on how their policies work?
4 years ago
Greta Tomah, WI
DON’T WASTE YOU’RE MONEY!
I should know by now that I should stick with what you know and with what you know works. The advertisements on my news feed were so convincing, I thought, great something that looks like it does what it says it does. I ordered the mascara, eye brightening stick and the CC cream. I was so excited when my package arrived I had to try it out right away. The mascara did not make my lashes full or longer looking - even after 3-4 coats! My $11 L’Oréal Voluminous Butterfly Mascara works much better than this stuff! The eye brightening pencil gave me a waxy look - like I had applied Vaseline or wax to my eyes. When I first put the CC cream on my face - I thought wow! This stuff really covers well. It blended with my skin tone perfectly BUT, by the end of the day areas of my face started feeling tight and itchy and I broke out around my cheeks and nose. I immediately washed my face when I got home. I’m not going to waste my time sending the products back.i can’t find my return receipt anyway. Bottom line... stick with products you know!
5 years ago
Ann Sobchak Palmyra, WI
I am an idiot and should know better at my age? i saw the mascara online i do have good eyelashes but short, i treat myself on occasion to having lashes applied the good ones are very expensive. On seeing this mascara i jumped straight away and ordered it ? after looking at the package on the back i noticed a picture before and after, as soon as i studied it i realised i had made another silly mistake. Advertisement con men!!! the eyebrows have been darkened to make the eyes look darker, she is wearing liner in the after picture also i just hate it when the rip you off why cant they just tell the truth, and goodness you dont want to go out in the wind! because if your eye runs you will have black streaks all over your face?
5 years ago
Stacey Loveland, CO
Ordered their mascara based on the amazing videos and photos. It is NOTHING like the advertisements. I have long/full lashes, and their mascara was awful. Made my lashes clump together, and even with a pin (needle) I wasn't able to unclump them. I tried every way imaginable to apply it: one layer, two layers, multiple layers, swipe only up, swipe up and out... You name it. They all resulted in nasty clumped lashes. It looked like I have four massive spider legs coming off of each lid. Not to mention within a couple hours it flakes off and lands under your eyes like little black specs. What upsets me the most is the fact that on their website and their social media platforms, you will not find a single disparaging review; every single one "raves" about their products. I even noticed my negative comment on their post suddenly vanished. What a dishonest company to only post 5-start reviews, and positive comments, and delete all the negative ones! Horrible business ethics. I really regret that I didn't look their company up before purchasing. Please steer clear of Thrive. (Oh and like others say, $8 drug store mascara is way better than this!) Stay away from Thrive Causemetics!
5 years ago
EB Riverside, CA
I'm sorry. I did fall for the ads I saw on Facebook having to do with the Thrive cosmetics. I order the extension mascara and an eyeliner. Not impressed at all. After applying the mascara, I did see that the mascara did extend my eyelashes like it said it would, but hours later I went to look to see if the mascara had flaked and yes it had. There were flakes all over my eyes. The eyeliner was so so. Not really the color I had expected from the what was shown on the Thrive website. So, now off I go to return both products. I'll stick with what I've been using in the past. (There's not even a place on Facebook where I could give a review).
5 years ago
Ronna S Tucson, AZ
I got the brilliant eye product and am disappointed because you can barely see anything, the product broke ss I was applying it in the first week and you don’t seem to get hardly anything from this product both in making your eyes stand out plus there is barely any product. I should have returned it but now it’s been longer than 60 days. ☹️
5 years ago
Maroddo Sacramento, CA
Return policy is: “..if we decide to refund your money..” Although a bit pricey, I went ahead and tried the mascara. It was very, very clumpy and did not work well for me at all. I followed all of the return protocols and sent it back right away, but it’s been a month and haven’t heard anything or seen a refund. The return instructions advise customers to send products back and they will decide whether or not to refund your money.
They have their heart in the right place with product design and ingredients, but a “we’ll see if we want to refund your money for something that didn’t work for you” is not the best business practice. I won’t order anything else.
5 years ago
Chan Culver City, CA
I absolutely love their mascara. If makes my Asian lashes look amazing, long and the curl is held. I love that it's water resistant and comes off easily when I want it to.
5 years ago
Nichole Plymouth, MA
They block anyone that posts a negative review on their Facebook and website, making it appear as though all their reviews are positive. So shady. I simply wrote that their brow gel in the color Audrey was not a good match for redheads, as they have been marketing it to be. I posted a pic of my hair and the brow gel and they litterally deleted every comment I made. I wasn't even rude, it was an honest review. I even gave them props for their mascara.
5 years ago
Grace Saint Augustine, FL
Buyer Beware: Made in China.
I bought the brow product. It is a fairly good product, but there are comparable products sold at Ulta and even Target. But what everyone should know is that Thrive products are made in China. Sorry, but I don’t trust the ingredients from there when something is going on my skin. Just think back to the poisonous baby formula and dog treats. No thanks! Furthermore, it took THREE MONTHS to receive it. They will say they ship from the US - but that is AFTER it arrives in their US distribution center from China.
5 years ago
RyAnn Leigh Quincy, MA
It goes on easy. One coat any my lashes have length and volume. It comes off easily with warm water. I really love this product! I finally found the perfect mascara!
6 years ago
Marcy Estes Colleyville, TX
I really would give it no stars only the form does not accept zeo stars. My whole experience with this company has been very disappointing. First I read the reviews, felt like the eyeliner would do as it claims. Paid 5.95 for shipping. Got the eyeliner, does not work in water line as stated, did not stay on for my 5 hour shift!. Contacted company, explained displeasure at lack of performance of product, no problem, I could return it, less 5.00 from my original charge. No mailing label but I can send back their product that doesn't perform as advertised, 10.95 wasted on nothing! Just emailed again, waited for a response, and now they say I am out of my return window. I work retail, and this is not acceptable for any company.
6 years ago
Susan Cedar Rapids, IA
I decided to purchase the Thrive mascara based on reviews. However, I was very displeased. This mascara does not lengthen, curl or create any more volume than any other high-end mascaras I have used. I will say it washes off easily and does not smear. Just another waste of money on a product and the expensive shipping fee for what it was professed to be.
6 years ago
Jocelyn E Lehi, UT
The application of their mascara is different. I had to evenly spread it to make sure it didn’t look clumpy. I’ve gotten a ton of compliments on it though, so it’s totally worth it!
6 years ago
Danette Lawrenceville, GA
I purchased the mascara. I put it on and honestly I loved it. It looked great. However, within an hour of putting it on the fibers started to flake off, into my eye and onto my face. Shortly after I noticed that beginning, (which is bad enough as one would have to reapply the mascara every hour or two to maintain the good look of it), BUT I had a horrible allergic reaction to this mascara. My eyes became solid red, got swollen, oozed and HURT. It took two days for them to completely clear up. I would never recommend this product. I know not everyone will have the reaction I did but the flaking issue makes it virtually worthless.
6 years ago
Wendy Banas Mesa, AZ
I purchased two eyeliners at the cost of $44. I received them in a HUGE envelope with the eyeliners out of their boxes...which were totally smashed. When I contacted Thrive regarding the damage to the boxes and the concern to the integrity of the product, I waited the full five working day- limit before I reached out to them through Facebook. When Thrive did reply, they wanted pictures, which I gladly supplied. It has been seven days since I sent proof of damage and I still have not heard back from the help department. I am a repeat customer and I am sad to say, that I will NOT purchase from Thrive again. Customer service stinks...beware!
6 years ago
Becky Stutzman Castle Rock, CO
I give them 1 star because their customer response time is horrible and their customer satisfaction is non existent. I have purchased their products for over a year now. I had an issue with my eyeliner and sent an email on their “help” option (contact us) and got a reply saying they received it and would reply in 2-3 days. I waited a week and never got a reply. I sent another follow up email and still nothing. I finally tried Messenger and did get a reply but instead of looking at my account they told me I needed to get an order number and a picture of my broken product. I spent days searching - my confirmation email was deleted and of course, my product was broken in pieces so I didn’t keep it while waiting for their original response. In the end, they offered me a 30% discount code but wouldn’t stand behind their product because I was 30 days outside of their return policy. (I guess I made a mistake ordering my product earlier than I needed it). They were also outside of their promised response time and their excuse was they get 1000’s of emails a day and its difficult to respond. This is poor business practice and for what may have cost them a few dollars to make right, they chose to not stand behind their broken product.
6 years ago
Tina Figueroa Union, NJ
I bought the mascara, and was so disappointed.
It's rather expensive, but I guess when the company advertised that when "you buy one, we give one" - they have to charge extra. So in fact I AM giving one.... - anyway, the mascara came and I was super excited to try it out. It does nothing for my lashes, when it comes to length, and the 'sticks' the individual hairs together .....
The container itself is very heavy, so I'm excited to find out if it will last longer than my usual brand.
6 years ago
Veronika Bradenton, FL
I ordered the triple stick color. I was so excited to receive it since I read so many reviews that it was good. I haven’t tried it yet but when I opened the package I was so happy and then...
1. The size is funny... I though it would be a good size for $26 but it’s like TRAVEL SIZE ... wtf?!
2. I opened the lid of my new product and the WHOLE product (color) literally fell out of the packaging onto my floor... I was so disappointed that only by opening it fell out... why is it not secured well ?!
3. The free gift bag they give you is a joke. The material is so cheap... I know I know you might say “It’s free” but I had free bags from different brands that cost more or less and it was way better quality.
Idk... the brush that comes with it is so small and synthetic that when I did a swatch of the color on my hand and later buffed it with a brush it just disappeared.
I don’t know should I cry or be happy... oh well... too bad I read he reviews after I purchased. I just wanted a nice cream blush for my workouts.....
6 years ago
terry smith Makawao, HI
Hated the mascara! No better ,if not worse than over the counter mascaras. I followed the return process, returned it and its been approx. 2-3 months and have NOT received my refund. In addition they said I would have to pay a $5 return processing fee and they will not refund the original shipping costs. They are saying I never returned the mascara which I only kept it 2 days and sent it back immediately! They also said I needed to find the tracking number . They said ,in the future, if I would like to avoid the return fee I could choose "Store Credit option". Why?
I am soooooo disappointed in this company not to mention the horrible clumping mascara! Save your money!
6 years ago
Qiana Fort Smith, AR
I ordered the mascara and didn’t like it at all. I get much better results from my drugstore brand and it last longer with no clumping and flaking. I first emailed to start the return/refund process and it’s been terrible. It takes 3-5 days for someone to get back to you and then they tell you that you’ll have to pay return shipping and not credit you the full amount you paid. I paid over $28 for this crappy mascara and I’ll get a refund of about $15. I told the customer service rep that info wasn’t included in the info I read when I ordered it. She smuggishly explained that it’s not there but on their return/refund page. I doubt a company that treats customers like this are truly making the donations they say they are making. Don’t waste your time or money.
6 years ago
Courtney Moncks Corner, SC
I tried the liquid lash extension mascara, I didn’t like it at all. It made my lashes look stringy, stick together and came off even if you touched it. I used it a couple times and decided i would never use it. I wanted so badly to have the end result that you see in all their videos. So I emailed their help team and had a couple questions. I didn’t see why I had to pay another shipping fee on top of the fee I paid for it to be sent to me and not be refunded to me. Why would I pay $14 in total shipping for a mascara that I didn’t like and didn’t end up with. Their help team finally emailed me back a very smart and rude response telling me that everyone pays those fees and I am not an excluded. So I had no good overall experience with Thrive cosmetics.
6 years ago
Nancy McD Sturgeon Bay, WI
Tried the mascara and love it. No flaking and no spider lashes. Extra bonus, rolls right of when you cleanse your face with no smudges! Definitely my new mascara!
6 years ago
Shana Melnysyn Costa Mesa, CA
The only reason for two stars (and not one) is that most of their makeup is actually great. I especially love their mascara, which is better than any other I've tried. However, I had read somewhere that they engage in deceitful practices regarding reviews, and after having my own 3-star review disappear while other new reviews got posted, I am convinced that this is a totally sketchy company and I am pissed. I don't care how good their products are or even if they are working for a good cause -- if they need to lie and cheat to get customers, I don't want to support them anymore.
6 years ago
S. Crawford Beaumont, CA
I really wanted to like this Cosmetic Company and its merchandise but unfortunately that hasn't been the case. I'm in the process of contacting them about their mascara due to having a second I infections since using this for about a month. The fibers get in your eyes and if you don't completely wash every spec off they Knuffle in your eyes and cause infections. Beware of mascara!
6 years ago
Cindy E Eugene, OR
I purchased 2 of the mascaras. Usually a new tube of mascara in other brands lasts at least 30 days, the Thrive lasted 3 weeks and I had to open my second tube. It was starting to go on spotty and dry. I thought maybe my first tube had something wrong with it but, the second did the same thing. Just doesn't last very long!
6 years ago
Nicole Nicole Fort Worth, TX
I truly wish I would have found these reviews before being fooled by the website ones. This mascara does go on well but does not extend the length of my lashes, in fact I feel like they look shorter. The mascara is incredibly hard to get off which causes lashes to come out while causing wrinkles around my eyes from rubbing the stuff off. I have purchased mascaras that are much better and will not purchase from this company again. Too expensive to be so disappointing. I do want to say it arrived promptly.
6 years ago
