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Leaf Home Stair Lift

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Author: Kaitlyn Short

LAST UPDATED: November 19th, 2024

 
Leaf Home Stair Lifts is dedicated to enhancing the independence and safety of individuals facing mobility challenges in their homes. By offering innovative and reliable stair lift solutions, the company ensures easy and secure navigation of staircases, enabling homeowners to maintain their freedom and confidence. With customizable options and professional installation, Leaf Home Stair Lifts tailors each product to fit unique needs and spaces.

Beyond functionality, Leaf Home Stair Lifts prioritizes comfort and ease of use, combining cutting-edge design with intuitive controls. Their stair lifts integrate seamlessly into a variety of home layouts, offering smooth operation and dependable performance. Backed by a team of experts, Leaf Home Stair Lifts delivers personalized support throughout the process, from consultation to post-installation.

Choosing Leaf Home Stair Lifts means investing in a trusted partner that values accessibility and quality. With a focus on durability and customer satisfaction, the company empowers homeowners to enjoy their living spaces without limits, fostering greater independence and peace of mind.

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The Good

  • Customizable Stair Lifts & Mobility Solutions
  • Beneficial Features of Leaf Home Stair Lifts
  • Personalization
  • Budget-Friendly

Customizable Stair Lifts and Mobility Solutions

Leaf Home Stair Lifts offers a range of customizable stair lifts and mobility solutions designed to enhance accessibility and comfort in your home. Tailored to meet the unique needs of every homeowner, these solutions include advanced features such as power swivel seats and power folding footrests, making them adaptable for various preferences and physical requirements. Whether your home has straight or curved staircases or requires indoor or outdoor applications, Leaf Home Stair Lifts provides tailored options to ensure you can move freely and confidently throughout your space.

Designed for durability and practicality, Leaf Home Stair Lifts accommodate up to 600 lbs of weight, making them suitable for diverse user needs. Their innovative design includes a narrow profile, ensuring the lift integrates seamlessly into any staircase while maintaining ample space for others to use the stairs. Moreover, these lifts are installed directly onto the stairwell, providing enhanced stability and security during use, a crucial factor for user safety and peace of mind.

By choosing Leaf Home Stair Lifts, homeowners can enjoy a reliable, user-friendly solution that restores their ability to navigate every level of their home. With options for customization and a focus on both aesthetics and functionality, these stair lifts empower individuals to maintain their independence without compromising on quality or comfort. Whether for temporary mobility challenges or long-term accessibility, Leaf Home Stair Lifts offers a dependable pathway to enjoying your home to its fullest.

Beneficial Features of Leaf Home Stair Lifts

Leaf Home Stair Lifts offers advanced and user-friendly solutions to enhance mobility and independence in multi-level homes. With innovative features such as direct stairwell installation, robust battery backup, and low-maintenance gear systems, these stair lifts deliver exceptional reliability and convenience. Designed for various stair configurations, including straight and curved models, and capable of supporting up to 600 lbs, Leaf Home Stair Lifts ensure comfort, safety, and ease of use. These features make Leaf Home Stair Lifts a trusted partner for homeowners seeking seamless access to every level of their home.

1. Installs Directly on Stairwell
Leaf Home Stair Lifts are engineered for maximum stability and support by installing directly onto your staircase instead of the wall. This design not only ensures a safer and sturdier ride but also simplifies installation in various architectural setups. By anchoring to the stairwell, these lifts offer a reliable solution for homes of all styles and sizes.

2. Larger Battery Backup
In the event of a power outage, Leaf Home Stair Lifts stand out with their robust battery backup system, capable of supporting up to 60 round trips. This capacity is three times greater than the industry standard, ensuring uninterrupted mobility and peace of mind during emergencies.

3. Low-Maintenance Track & Gear System
Unlike traditional stair lifts requiring messy greases or lubricants, Leaf Home Stair Lifts feature a unique gear system with six points of contact. This design guarantees a smooth, quiet ride and reduces maintenance requirements, making it an efficient and hassle-free solution for homeowners.

4. Obstruction Sensors
Safety is paramount with Leaf Home Stair Lifts. Equipped with advanced obstruction sensors, these lifts automatically stop when detecting objects in their path, preventing accidents. This feature is especially beneficial for households with pets or children.

5. Large Capacity Lift
Leaf Home Stair Lifts cater to a diverse range of users with their large capacity models that can support up to 600 lbs. Each unit features a spacious seat and a non-slip footrest to provide enhanced comfort and security for all users.

6. Compatible with Straight or Curved Staircases
Versatility is a hallmark of Leaf Home Stair Lifts, as their models are compatible with both straight and curved staircases. These lifts can also handle steep inclines effortlessly, ensuring accessibility for all types of home layouts.

By incorporating these advanced features, Leaf Home Stair Lifts offer a superior blend of safety, reliability, and convenience, making them a trusted choice for homeowners seeking mobility solutions.

Personalization

Leaf Home Stair Lifts excels in delivering personalized mobility solutions tailored to each client’s unique needs. The process begins with a free estimate, during which their expert team engages directly with the client to understand their lifestyle, mobility challenges, and priorities. By asking detailed questions, they identify critical areas of concern and ensure that all essential requirements are addressed.

The consultation also includes a thorough assessment of the home environment, such as inspecting stairways and identifying potential issues like leaky pipes in nearby areas. This proactive approach allows them to design a comprehensive solution that integrates seamlessly with the home while addressing any underlying problems.

Moreover, Leaf Home Stair Lifts takes the client’s budget into account, offering customizable packages to ensure affordability. Their experts collaborate with homeowners to create a financial plan that balances essential features with budgetary constraints, ensuring a mobility solution that meets both practical and financial needs. This commitment to personalization ensures every customer receives a stair lift perfectly suited to their situation.

Budget-Friendly

Leaf Home Stair Lifts prioritizes affordability while delivering high-quality mobility solutions to meet the needs of every customer. Their budget-friendly options include year-round discounts tailored for military members, veterans, and seniors, reflecting their commitment to supporting these communities. Customers can also choose customizable packages, allowing them to retain essential features and remove unnecessary ones, ensuring they only pay for what they need. Additionally, special financing options make their stair lifts accessible to a wide range of budgets, offering flexibility and convenience for homeowners seeking enhanced mobility.

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The Bad

  • Space Requirements for Installation
  • Initial Cost and Financial Considerations
  • Availability of Models and Features by Location

Space Requirements for Installation

One potential limitation of Leaf Home Stair Lifts is the need for adequate stairwell space for proper installation. While the lifts are designed with a narrow profile to accommodate most homes, extremely tight or unusually configured staircases may pose installation challenges. This is especially relevant in older homes or those with uniquely designed staircases. Leaf Home Stair Lifts strives to overcome such issues with versatile solutions, but prospective clients should schedule an in-home consultation to ensure their space is compatible with the lift system.

Initial Cost and Financial Considerations

While Leaf Home Stair Lifts offers various discounts and financing options, the initial cost of installation can still be a barrier for some customers, particularly those opting for premium features such as customized seating or advanced technology. These added features can increase the overall cost, making the lift less accessible for individuals on a tight budget. However, financing options and customizable packages allow customers to select the features they need most, potentially easing the financial burden. It's important for prospective buyers to discuss all available options and evaluate their budget during the consultation.

Availability of Models and Features by Location

The availability of specific models or features offered by Leaf Home Stair Lifts can vary based on your location. Some stair lift models, particularly those with custom or advanced features, may not be available in all regions or may require extended delivery times. To ensure the stair lift solution meets both your home's structural requirements and your budget, it’s recommended to consult with a Leaf Home representative. They can provide guidance on which models are best suited for your needs and available in your area.

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The Bottom Line

Leaf Home Stair Lifts offers exceptional mobility solutions designed to improve accessibility within the home. Their range of customizable features, including power swivel seats, large battery backups, and a smooth, low-maintenance gear system, ensure comfort and safety for all users. With a focus on personalized service, they work closely with clients to determine their needs and budget, making stair lifts a viable option for most households.

While they offer numerous benefits, potential customers should consider factors like the available space for installation and the initial cost, especially when choosing premium features. It's important to discuss your specific requirements with a Leaf Home representative to ensure the best solution for your home.

Overall, Leaf Home Stair Lifts provides a reliable, safe, and affordable way to regain independence in multi-level homes. Whether you have a straight or curved staircase, their innovative designs and customer-focused service make them a trusted choice for mobility solutions.

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Star Rating

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4.4

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91 Reviews

Review Breakdown

5 grade

71%

4 grade

14%

3 grade

2%

2 grade

4%

1 grade

8%

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Frederick Eccher

Bath Planet by BCI Acrylic Years in Business:30 Date of New Ownership: 11/9/2021 79 complaints closed in last 3 years 41 complaints closed in last 12 months Alternate Business Name Leaf Home Enhancements, LLC They told me the VA would pay for everything. That was a lie. They told me they had trained guys to do a professional install. that was a lie. They said they would replace all the pipes with new pex. that was a lie. They hooked me up with financing when I wanted to pay cash. They said 100% would fix any issues. that was a lie. Currently dealing with an old leaking pipe supplying the hot water to my tub because they didn't replace it with their subcontractors when they did the install and refused to fix it after breaking it with the install. They should have replaced and fixed with the 2 contractors who looked at it after but the contractors said the lifetime warranty didn’t cover the pipes they should have replaced on the install job that they subcontracted out and took 2 days for the subcontractors to figure out how to do the install and a 3rd day to do it. So now I have been defrauded of 33900 on a top of the line tub that got switch to a different model at the last second. So now im open a bait and switch case with the ftc and a fraud case with the fbi since it has been weeks now and no one is going to fix this. https://www.ftc.gov/enforcement/penalty-offenses/bait-switch

2 months ago

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Reply from Leaf Home Stair Lift

Thanks for sharing your feedback. Your experience is an uncommon instance, and we’ll do better in the future. If you need assistance personally on this matter, please contact us at support@leafhomesafetysolutions.com or give us a call at 866-320-5477.

Sep. 13th, 2024

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Ronald High Point, NC

They completed the job in one day, I'm happy with the work. The only criticism I have is that they dropped one of the old glass shower doors, I spent 10 minutes picking up glass shards.

10 months ago

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Reply from Leaf Home Stair Lift

Thanks for sharing your feedback. Your experience is an uncommon instance, and we’ll do better in the future. If you need assistance personally on this matter, please contact us at support@leafhomesafetysolutions.com or give us a call at 866-320-5477.

Sep. 13th, 2024

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Kathy Charleston, SC

Beautiful stair lift was installed quickly and with little disruption of our household. Friendly and knowledgeable employees throughout the process from sales to installation.

10 months ago

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Reply from Leaf Home Stair Lift

Happy to hear our Leaf Home Safety Solutions team was able to provide you with peace of mind. Thank you for your 5-star review!

Jan. 31st, 2024

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Beth Cedar Park, TX

We are very pleased with our shower install. The staff we worked with was very pleasant. Elliott and Taj were super responsive to questions. Elliott was awesome at coordinating everything, and Taj did a great job with the install. The quality of the shower door could improved, otherwise everything else is great.

1 year ago

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Reply from Leaf Home Stair Lift

Happy to hear our Leaf Home Safety Solutions team was able to provide you with peace of mind. Thank you for your 5-star review!

Nov. 1st, 2023

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sue rakoczy

I was reassured multiple times that my 40 gallon hot water heater was sufficient. The first time I used hot water only lasted till water was up to my calfs. I emailed contact twice very upset with no response. This was very big purchase for me and feel conned. Also hydrojets splash all over since I can't fill tub up. Very upset with no recourse.

1 month ago

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Carol Denver, CO

I was very excited about the whole process. Tom was very pleasant, and I very much enjoyed talking with him. He was very helpful thru the whole process.

1 year ago

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Reply from Leaf Home Stair Lift

Wonderful to know that you can maintain your independence by improving your home’s appearance and efficiency. Thank you for choosing Leaf Home Safety Solutions.

Sep. 28th, 2023

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GILMAR MASINI Kissimmee, FL

The equipment is excellent, which is why I bought that, easy to handle it, and is the right size jus my stairs. The unique problem is with the electrical installation, the technician only searches for the outlet near as soon as possible to the device 2 meters and distributed the cord at this distance, in the middle of the corridor, when I have a 1 1/2 ft, 3 lights outlets, was only to make an outlet to plug it. But I think that the company think that I bought a US$ 7,300.00 equipment

1 year ago

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Reply from Leaf Home Stair Lift

Thank you for choosing us, reviewing us, and letting us celebrate your installation, Gilmar!

May. 31st, 2023

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Linda Nelson Mooresville, NC

Leaf Home Solutions was excellent. They were on time for every part of the process. The materials they used to build my new walk in shower were made of a better quality than other companies. The installation was excellent and the installer was a certified contractor so he was able to fix things if there were issues from when my home was built 22 years ago. They did what they said they would do, on time, with quality at every step of the way.

1 year ago

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Reply from Leaf Home Stair Lift

Thank you for leaving us a five-star review, Linda! We are very happy to know that you could not ask for anything better.

May. 31st, 2023

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Janet Milwaukee, WI

We have waited to offer our review to cover most of our experience. The representative who explained the entire system, procedure and cost was extremely informed. He spent 2.5 hours with us. Our shower system was high end and priced that way. The installation took 6 hours from start to finish. The two-man team was very experienced and efficient as well as friendly and respectful. They covered things, protected things, installed, and cleaned up very well. We received a call the next day to inquire as to our satisfaction. Just one negative comment considering the non-slip floor...it can be slippery for an elderly person who does not have perfect balance. Fortunately, the grab bars are perfect. My husband (88 years old) could have hurt himself, as he did lose his balance and slipped several times trying to regain his upright position. He held on to the grab bar which was a blessing. He did not sustain any injury and since that event we purchased a shower mat (problem solved). This is the reason I did not choose five stars. The shower is beautiful.

1 year ago

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Reply from Leaf Home Stair Lift

We hope you enjoy your beautiful shower, Janet!

Mar. 3rd, 2023

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Richard Warren, OH

The sales rep Nicole was excellent, she was so patient with me as far as picking out what I wanted in my shower we did good I love my shower...the young man, Chase, that installed the shower, I can't say enough good things about him he did a fantastic job and was so pleasant to work with , he did a great job with the clean up you never knew he was there no mess what so ever sparkly clean

1 year ago

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Reply from Leaf Home Stair Lift

Grab bars and a bench are always a great touch for safety and comfort. It was a pleasure working with you and your home. Thank you for choosing Leaf Home Safety Solutions, Richard.

Mar. 3rd, 2023

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Helen Gore-Laird Missouri City, TX

I was very impressed with Leaf Home Safety Solutions. I saw their Home Buddy ad on Facebook and decided to look up the reviews and visit their website. I do not regret it. They changed out my daughter's bathroom from a tub to a shower in a day - yes, a day! The workers were professional and friendly. They knew their job! From the visit from the sales rep to the person who does the measurement to the actual installers - nothing but professional. I would use them again.

1 year ago

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Reply from Leaf Home Stair Lift

Thank you for taking the time to say such kind words about our team and service, Helen.

Mar. 3rd, 2023

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Jan Lake Geneva, WI

My tub conversion to walk in shower is terrific. Beautiful conversion that took 4 1/2 days. Constant attention to detail. Wall tiles carefully matched, installation of bench seat of same material perfect for sitting and place for basket of bath accessories. Detachable Shower head on magnetic holder could be released to use in full area of shower, attractive safe chrome hand bars, non skid shower floor, towel bar. I’m delighted. Expert installation.

1 year ago

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Reply from Leaf Home Stair Lift

Time to sit back, relax, and prepare to enjoy your home to the fullest with Leaf Home Safety Solutions! We appreciate you sharing your experience, Jan.

Feb. 2nd, 2023

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Chris Michael Independence, OH

Presentation was detailed with examples of products to choose from and was not high pressure. Shower install was completed in six hours. The two installers were very organized and finished product was exactly as ordered and work was very neat and clean. Detailed measurements were taken prior to installation. I would highly recommend Leaf Home Safety Solutions.

2 years ago

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Reply from Leaf Home Stair Lift

Wonderful to know that you can maintain your independence by improving your home’s appearance and efficiency. Thank you for choosing Leaf Home Safety Solutions, Chris.

Jan. 14th, 2022

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Jane Jones Green Hill, TN

Professional service from point of sale to completion. Everyone was respectful of our time and property. The walk-in shower is beautiful.

1 year ago

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Reply from Leaf Home Stair Lift

We hope you are loving your new walk-in shower, Jane!

Jun. 29th, 2023

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Bill Houston, TX

The stairlift unit has worked very well for us. The custom build for our curbed staircase fit right with the initial installation.

1 year ago

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Reply from Leaf Home Stair Lift

Enjoy your new stairlift, Bill! Thank you for your kind words and recommendation!

Jun. 29th, 2023

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William Leitsch San Jose, CA

We purchased a walk-in tub and that’s when the problems begin. After hearing the salesman’ s pitch I was backing out when he pushed the pure bubble system and convinced my wife it was important for my medical conditions. I agreed and signed the contract and tho I felt the price was high, overall I thought it was worth it. The tub was installed while I was gone and I came home to find a Pinnacle not a Pinnacle Plus. I called the salesman and he admitted it was his mistake. We decided to keep the Pinnacle and asked about the price adjustment. He said that was the price for a Pinnacle. I was not happy, but he said they would make sure we were compensated for the error. On delivery there was no paperwork, the door would not close and had to be replaced, and the towel bar was missing. Since then the shower hose has broke, then the shower head fell apart, and the cover of the right foot jet came off. I continued to asker for an operators manual so I knew how the features worked, (aromatherapy, operator panel, heated seating.) I finally received a copy of the installation manual, but it did got in depth on the features. I was told they do not normally hand out a manual. When I questioned the manager about the compensation he stated this was the first he heard of it. He stated there was no way he could reduce the price but would return my $500 deposit. Have not received anything. A walk-in tub was recommended by my doctor for my medical issues. It is disappointing that a 66yr old veteran of 25 years was taken advantage of by a company that praises itself on supporting veterans. pure bubbles and after heari

10 months ago

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Reply from Leaf Home Stair Lift

Your experience is an uncommon instance, and we’ll do better in the future. We invite you to contact 866-320-5477 or email support@leafhomesafetysolutions.com to review in more detail.

Jan. 31st, 2024

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Peggy IL

Nice salesman, very down to earth guy. The man installation people knew what they were doing . Had it done real good timely. Polite! I like the chair, been using it to go to basement all time . I’m not an invalid, but my feet are bad , so I’m taking care of what I needed for now and future !

1 year ago

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Reply from Leaf Home Stair Lift

Leaf Home Safety Solutions is dedicated to enhancing the safety of your home and providing an exceptional customer experience. Thank you for your recommendation.

Aug. 31st, 2023

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terry spring Mentor, OH

The process was seamless from the time that I signed the initial paperwork till I signed off on the job was no more than a week. The installer was a professional that worked hard and knew what he was doing. The product is top shelf.

1 year ago

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Reply from Leaf Home Stair Lift

Great to hear that we have exceeded your expectations, Terry!

May. 31st, 2023

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Kathy Watson Spring Hill, FL

I liked the quality of the products, made in the USA. I liked the selection. I liked the price. Most of all installation was completed to my satisfaction in just two days. The installers were very professional. I have recommended Leaf Home Safety Solutions to my neighbors.

1 year ago

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Reply from Leaf Home Stair Lift

Thank you for leaving us a five-star review! We are very happy to know that you could not ask for anything better, Kathy.

May. 31st, 2023

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Marsha Miamisburg, OH

The product is great. The installation was good. I have been waiting 6 weeks for one last small thing to finish our project. We have left a message with the project manager and no return call yet. Other than that finishing touch, no problems.

1 year ago

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Reply from Leaf Home Stair Lift

Wonderful to know that you can maintain your independence by improving your home’s appearance and efficiency. Thank you for choosing Leaf Home Safety Solutions, Marsha.

Mar. 3rd, 2023

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Bill Blue Springs, MO

We bought a stairlift for my wife. She loves it. Only thing that could be improved on it is some how the seat should be able to swivel at the bottom of the stairs.(as it does on top) That would make it a 5 star rating for us. Would we recommend it. ABSOLUTELY. Would we buy one again. ABSOLUTELY NOT. Cause it’s 100% guaranteed/warranted for LIFE on parts/ labor and 0 deductible. Buy one if you need one FOR SURE YOU WON’T REGRET IT!!! Bill and Geri. Blue Springs , Mo.

1 year ago

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Reply from Leaf Home Stair Lift

We hope you love your new stair lift for years to come, Bill!

Mar. 3rd, 2023

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VERA Powder Springs, GA

We love the guarantee of its durability. The company worked quickly with our deadline to get it installed in our home. My mom had a stroke; she resides upstairs and was not able to walk up and down stairs. We love the ease of getting her around. She loves it to. It's easy and convenient to operate.

1 year ago

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Reply from Leaf Home Stair Lift

Thank you for choosing Leaf Home Safety Solutions for your home, >NAME<. Reducing the risk of falling is one of the best ways you can stay healthy and independent. Whether you only need to go up a few stairs or an entire flight, stair lifts are essential pieces of equipment to have in the home.

Feb. 2nd, 2023

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loRrainE Colorado Springs, CO

The product is great. But installers need more instruction on where and how to place lift. I figured they would advise me the best way. They put it in the middle of my stairs, so I cannot walk down using a handrail as the chair and rail are in the way. I can hardly ride up with a bag in my lap without touching wall. No way we can carry large things up or down stairs.

1 year ago

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Reply from Leaf Home Stair Lift

Our experts are dedicated to finding a solution for every home. Thank you for choosing Leaf Home Safety Solutions.

Feb. 2nd, 2023

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Janet Winston-Salem, NC

My experience with your company was great from the meeting to check out your product until the product was installed. The only fault I can think of is not getting the product long ago. I would recommend your product and your company to everyone. J. Butner

1 year ago

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Reply from Leaf Home Stair Lift

From beginning to end, we take pride in meeting our customer's needs. Thank you for choosing Leaf Home Safety Solutions.

Feb. 2nd, 2023

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Rosemary Aurora, CO

Great working with this company. Very helpful in helping to find the right solution for me to be safe in taking a shower. Work was efficiently done despite some complexity. They really listened and it was a good collaborative experience working with the sales person as well as those who did the construction work.

1 year ago

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Reply from Leaf Home Stair Lift

Thank you for choosing us, reviewing us, and letting us celebrate your installation, Rosemary!

Feb. 2nd, 2023

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Toni Ann Arbor, MI

From sales, measurements, contacts, to installation and clean up, everything went amazingly well. Our installer, Tim, was extremely talented, precise and clean. Our shower is perfect and we love it. We highly recommend the shower and company.

1 year ago

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Reply from Leaf Home Stair Lift

Thank you for leaving us a five-star review, Toni! We are very happy to know that you could not ask for anything better.

Feb. 2nd, 2023

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Peggy FL

The efficiency and workmanship was amazing. The crew worked well together and was concerned that everything was done to our satisfaction. When they were done for the day they cleaned up everything. We are very pleased with the quality of the products installed. They did everything the way they said they would.

1 year ago

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Reply from Leaf Home Stair Lift

Happy to hear you love your safety solution. We can't wait to deliver that same service for your next project whenever you are ready, Peggy

Feb. 2nd, 2023

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Michael Heaton St. Petersburg, FL

The chair lift has been a lifesaver for my wife as far as getting upstairs. The ease of the machine and knowing that the chair is covered for our lifetime brings a sense of peace. Even though the product was on the high side of cost I am now so glad we made the investment

1 year ago

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Reply from Leaf Home Stair Lift

Thank you for the five-star rating on your safety solution! Pleasure doing business with you, Michael.

Feb. 2nd, 2023

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Charles L Cleveland, OH

My wife & I are very happy with our new chair lift. The salesman was very knowledgeable & explained everything to us & it was much appreciated. Our installer was very efficient & explained thoroughly all we needed to know to operate it. And, we got a great price.

2 years ago

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Reply from Leaf Home Stair Lift

Wonderful to know that you can maintain your independence by improving your home’s appearance and efficiency. Thank you for choosing Leaf Home Safety Solutions, Charles.

Jan. 20th, 2022

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Lisa Cleveland, OH

Very satisfied with the work they did from start to finish. Professional behavior, excellent work. Our walk in shower looks beautiful and works great. Our installer was especially good and we would recommend Leaf Home Safety Solutions.

2 years ago

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Reply from Leaf Home Stair Lift

Leaf Home Safety Solutions is dedicated to enhancing the safety of your home and providing an exceptional customer experience. Thank you for your recommendation, Lisa.

Jan. 14th, 2022

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Judi Denver, CO

Everything went smoothly from ordering to installation! I’m quite impressed with the people who worked with me.

1 year ago

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Reply from Leaf Home Stair Lift

Wonderful to know that you can maintain your independence by improving your home’s appearance and efficiency. Thank you for choosing Leaf Home Safety Solutions.

Nov. 1st, 2023

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Betty Klein House Springs, MO

Knowledgeable and friendly salesman, good installation team. Finished in one day as expected. Beautiful walk In shower

1 year ago

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Reply from Leaf Home Stair Lift

Time to sit back, relax, and prepare to enjoy your home to the fullest with Leaf Home Safety Solutions! We appreciate you sharing your experience.

Sep. 28th, 2023

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Scott & Dana Kasperski

Installer was great! Customer Service was absolutely horrible! I have requested a paper copy of the warranty for my parents at least six times. They still haven't sent it and it has been over 2 months!! Very poor way to treat people. I will recommend any other shower installation company to anyone looking in the future.

1 year ago Edited September 11, 2023

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Reply from Leaf Home Stair Lift

Your review is not our standard. Please help us to improve by providing more information on your experience. We can be reached at 866-320-5477 or by emailing support@leafhomesafetysolutions.com.

Sep. 28th, 2023

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Monika Macik

I’m totally satisfied with the tub to shower conversion. Have not used it but my sister has and she loves it. The installer did an awesome job with this project. Kept me informed and cleaned up like he was never there.

1 year ago

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Reply from Leaf Home Stair Lift

Thank you for your kind words and recommendation, Monika!

Jun. 29th, 2023

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Gail Cape Coral, FL

I had a shower installed and I am not happy with the outcome as far as the company returning to repair three items that needs repaired, the shower door will not open, the window frame is falling off and on the window there's a very sharp place that cut my hand while cleaning. I have called over and over and get someone will call you back this never happens and I paid in full 14K dollars and still can't get this company to call me for an appointment for the repairs. DO NOT USE this company go with a good contractor that will come for those items that need to be repaired if any. Before I had this company get me a quote they were calling my phone 3 to 4 times a day, now I can't even get them to answer any of my calls. It's so frustrating you pay this much money and the customer service and sales reps will not follow up on any of my calls. I will have to hire another contractor to repair my shower door so I can open it. DO NOT USE THIS COMPANY! NOT AMAZING!

1 year ago

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Reply from Leaf Home Stair Lift

We want to make sure our customers get the service they need, Gail. Without having your full account information, we are unable to escalate with our support team. Please reach out to us at 800-749-4566 or emailsupport@leafhomesafetysolutions.com.

May. 31st, 2023

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Debbie Columbia, MO

The Safety shower that Leaf Home Solutions installed in my home was the best thing I’ve ever done for myself. The safety and peace of mind it has given me is priceless. Thank you!!

1 year ago

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Reply from Leaf Home Stair Lift

Wonderful to know that you can maintain your independence by improving your home’s appearance and efficiency, Debbie. Thank you for choosing Leaf Home Safety Solutions.

May. 31st, 2023

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Cephus

The sakes representative and installation contractor from Leaf Home Safety Solutions were very professional in providing me the service of my new walk-in shower. I am very happy with my new shower.

1 year ago

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Reply from Leaf Home Stair Lift

Thank you for sharing your five-star review with us! Pleasure doing business with you, Cephus.

May. 31st, 2023

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Laurie Williford Houston, TX

The guys were great. They covered the floor from the bathroom to the outside with a heavy canvas. Left no mess for me to clean up. There were quick completing their job. No complaints.

1 year ago

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Reply from Leaf Home Stair Lift

Our experts are dedicated to finding a solution for every home, Laurie. Thank you for choosing Leaf Home Safety Solutions.

Mar. 3rd, 2023

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Sigrid Dayton, OH

Fast, easy and clean Installation Process. Everyone was very professional. Representative was very knowledgeable and explained every step involved. We are very satisfied with the product and the whole project.

1 year ago

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Reply from Leaf Home Stair Lift

Thank you for leaving us a five-star review! We are very happy to know that you could not ask for anything better, Sigrid.

Mar. 3rd, 2023

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Shirley Boulder, CO

The company were very good about doing everything they said they would about my bathroom remodel. It was completed on time and everything was done as promised I am glad I chose this company

1 year ago

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Reply from Leaf Home Stair Lift

Time to sit back, relax, and prepare to enjoy your home to the fullest with Leaf Home Safety Solutions, Shirley! We appreciate you sharing your experience.

Feb. 2nd, 2023

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George Alan LPs and CDs Hopkinsville, KY

The guys came and worked steadily till the job was complete. It was done in a very clean and orderly manner. I am very happy with the final product and my wife enjoys her new shower.

1 year ago

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Reply from Leaf Home Stair Lift

Nothing makes us more satisfied than knowing we were able to provide you with service that was done in a very clean and orderly manner.

Feb. 2nd, 2023

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Nancy Sealy, TX

Very professional. They showed up on the time when they said they would be hear. Very nice and polite worker's. They cleaned up there mess as they went along. . Got it done in one day which was fantastic. I love my new shower

1 year ago

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Reply from Leaf Home Stair Lift

Great to hear that we have exceeded your expectations, Nancy!

May. 31st, 2023

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James Columbus, OH

The whole process took less than a week . From getting the estimate to completion was fast and efficient. The only problem was a very late start on the first day of construction, but even the the installer worked late and had it completed the next day.

1 year ago

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Reply from Leaf Home Stair Lift

Thank you for taking the time to say such kind words about our team and service, James.

May. 31st, 2023

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Ann IL

Very professional presentation and installation. Works great and it is used daily

1 year ago

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Reply from Leaf Home Stair Lift

Time to sit back, relax, and prepare to enjoy your home to the fullest with Leaf Home Safety Solutions! We appreciate you sharing your experience.

Aug. 31st, 2023

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Ann North Charleston, SC

Scam mlm company that markets to unsuspecting seniors for financial extortion. Initially you get about 599 phone calls until you finally let them send a rep over. That should be red flag number 1. Then they send a seemingly nice person trained to deceive seniors for financial gain to give you a fancy presentation with a requirement to sign right that moment. Then you sign a contract for financing with absolutely no written terms for a subpar loan that is outrageously different than the terms verbally given to you which you find out way later after your check is cashed. Then after agreeing to the outrageous price of a $16,000 plastic shower they send in a contractor who is getting paid $5000 to actually complete the work because that's all you really paid for. Kim C and Russel R in Charleston SC are deceptive and not to be trusted. Do not let them in your home. They coerced my mother who has memory problems in to an agreement she can't even comprehend. They are reprehensible and lack integrity or care for their clients. These practices should be illegal for unsuspecting seniors. It's honestly so sad that people make a living off the weakness of others. I'm begging you not to go anywhere near this dishonest company.

1 year ago

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Reply from Leaf Home Stair Lift

Your review is not our standard. Please help us to improve by providing more information on your experience. We can be reached at 866-320-5477 or by emailing support@leafhomesafetysolutions.com.

Dec. 5th, 2023

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Brian Hines Highland, MI

I am extremely disappointed with my experience with Leaf Home Solutions. I initially paid a substantial $3,000 deposit for a bathroom shower remodel, expecting a level of professionalism and communication that would match the size of the investment. Unfortunately, my experience with this company has been nothing short of a nightmare. Despite their eagerness to accept my deposit, Leaf Home Solutions failed miserably in delivering on their promises. After I had taken three days off from work to be present for the bathroom remodel, I was left in the dark. No one bothered to contact me to confirm the appointment, provide any updates, or even notify me if there was a change in plans. I've made six phone calls and sent multiple emails in an attempt to cancel the work order, each time receiving nothing but the runaround. I've been repeatedly told that "someone from operations will contact me," but that promise has yet to be fulfilled. This clear breakdown in communication is utterly unacceptable. The quickness with which Leaf Home Solutions took my hard-earned money and the total lack of results or follow-through is inexcusable. I am beyond frustrated and angry with the actions (or lack thereof) of this company. It's evident that they prioritize taking customers' money over providing the services they promised. My experience with Leaf Home Solutions has been nothing short of a nightmare, and I strongly advise others to think twice before doing business with them. IM STILL WAITING FOR A RESPONSE!!

1 year ago

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Reply from Leaf Home Stair Lift

Your experience is an uncommon instance, and we’ll do better in the future. We invite you to contact 866-320-5477 or email support@leafhomesafetysolutions.com to review in more detail.

Sep. 28th, 2023

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Susan Saint Clair Shores, MI

The quality of the product and professionalism of all involved. From Nick the salesperson, Chase the Project manager and especially Tim the contractor/installer.

1 year ago

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Reply from Leaf Home Stair Lift

Happy to hear our Leaf Home Safety Solutions team was able to provide you with peace of mind. Thank you for your 5-star review!

Sep. 28th, 2023

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Michael Sulfridge Greensburg, IN

On 5/31/23 my wife made an appointment with Leaf Home Safety Solutions for an estimate on a chair lift in our home. The appointment was made for Friday 6/2/23 at noon. Thursday 6/1/23 at noon David R, a rep from Leaf Home Safety Solutions, arrived. I told him the appointment was for Friday 6/2/23. He insisted that the appointment was confirmed via phone. He as a little pushy and when he found that my wife was not home he stated that he could not proceed. He stated that he would return Friday 6/2/23 at noon. My wife used her lunch break for the appointment. David R no showed us. My wife called R's cell phone & left a message. No one returned her call. I called the office phone. The rep said he could reschedule us. I said no thanks & he immediately hung up. Our time was wasted, I was disturbed on Thursday and my wife missed her lunch on Friday. Very poor service.

1 year ago

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Reply from Leaf Home Stair Lift

Thanks for taking the time to leave us a review. Your satisfaction is especially important to us. Please contact us at 866-320-5477 to share any additional details we can take into consideration, Michael.

Jun. 29th, 2023

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Henry Covington, KY

installer was very professional and helpful with some other problems walk in shower is wonderful for my wife who has 2 bad knees and myself with my back problems.

1 year ago

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Reply from Leaf Home Stair Lift

Thank you for choosing us, reviewing us, and letting us celebrate your installation, Henry!

Mar. 3rd, 2023

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Joan Flushing, MI

We are very satisfied with our experience. However, we do have one issue and,so far, no call back from Leaf Home. We called our sales representative almost a week ago. How issues are handled makes all the difference in our satisfaction of your service. Our likelihood to recommend your company is to be determined.

1 year ago

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Reply from Leaf Home Stair Lift

We aren't happy unless everyone in the house is. We hope you love your new solution for years to come, Joan.

Mar. 3rd, 2023