Name: GrabAGun
Rating: 4.1

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Richard Tampa, FL

A great purchasing experience for item I was interested in. Item arrived in 4 days (sooner than expected) in pristine condition. All expectations were met and exceeded. Well done Grab A Gunn!!

8 years ago

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John Tomaszewski

Received it so fast, my waiting period wasn't even over by the time it arrived. I just wish the actual pistol was as good as grabagun but that's another story(kahr ct-9)

8 years ago

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Brian May Spring Hill, FL

The pistol arrived quickly and in perfect condition. I found the entire buying experience easy and without worry. I have only had this pistol a week and haven't fired it.

8 years ago

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Jerrypatak Ozark, MO

Wasn't thrilled my order was held up for five days to wait for a pistol, that was later found to be out of stock. I should expect better customer service, and maybe 5% off your next purchase, etc for my troubles, especially since two of the guns were special orders for customers I had to come up with excuses for. Was just told well "sorry", even when I said I'd take the majority of my business elsewhere. I get much better service from Chattanooga, MGE, etc. I'm willing to pay a little extra for better service.

8 years ago

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Marty Davis Columbus, GA

Excellent product with exceptional speed of delivery!!! I am now on the email list so I can be the first to know about great deals!! Will definitely buy from grabagun again!!

8 years ago

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Harold Madru Chillicothe, OH

Sig P238 Nitron---great price --quick delivery ---sweet gun --- shot 150+ rounds through it last weekend --- no hiccups --- best deal I have seen on a P238

8 years ago

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ernest svites

grabagun has fantastic low prices on guns. how they do it, nobody knows. but, i was a able to get some very good deals. my last deal (not a gun,but accessory) , however, was a disaster. I thought I was buying black aluminum furniture to replace the forend grip on my Vepr AK-47. It was the wrong one. Midway makes 4 of them, all look almost identical. I had my gunsmith look at the accessory because it involved swapping out the gas tube & removing the sling adapter. WITHOUT TRYING TO ATTACH THIS UNIT TO THE GUN, HE WAS ABLE TO DETERMINE THAT THE FURNITURE WOULD NOT FIT. Their return policy is a joke. 15% restocking fee AND you pay to ship it back. 50% loss if you don't have the packaging in pristine condition. And, of course, because i was honest and tried to explain how the gunsmith simply held the part in position close to where it would go on the gun and determined that it wouldn't fit, BECAUSE OF THAT, THE CSR INTERRUPTED ME AND SAID STERNLY, WE DON'T TAKE BACK ANYTHING THAT WAS INSTALLED OR EVEN IF YOU DREAMED OF INSTALLING IT, SO, Y O U G E T N O T H I N G ! This is a 201.00 piece of aluminum, not some 30 dollar trinket. BTW, THE ACCESSORY WAS IN PERFECT SHAPE, NO SCRATCHES AND THE PACKAGING WAS INTACT. Instead of the idiot telling me to send it in and the people who get paid to look at returns would've seen that it was in saleable condition and they would've compensated me. NEEDLESS TO SAY, THAT 'S THE END OF GRABAGUN AND ME. you want to operate like that, YOU DON'T GET MY BUSINESS. i don't care if you are giving the guns away, you are fired!

8 years ago

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Tom Amidar Irving, TX

This is the second purchase I've made from this store. Awesome customer service and great prices even on hard to find guns! Definitely a customer for life.

8 years ago

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Bridget Hanies

Recently I purchase a Smith and wesson. I was so impressed on the service and the professionalism of this company. Just want to share my thoughts. Thanks guys. God bless

8 years ago

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Charlie Kasten

Bought my wife an LCR 22 through Grabagun on Thursday. Picked it up at my FFL on Monday. Very happy with service and speed of delivery! Very happy with price, too!

8 years ago

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joe s Tempe, AZ

The grabagun customer service rep helped me with a problem. He went the extra mile. Their prices are the lowest. Grabagun is the best online gun store. Thank you again

8 years ago

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Brent Marshall

I placed my order in the beginning of March 2017, My FFL forwarded his information. For a couple weeks in a row I kept getting emails from Grab a Gun stating they needed confirmation from my FFL. My FFL copied me when he sent his information within 24 hours of the order. As I received ea email asking for my FFL to provide his information I forwarded him the email and my FFL Copied me each time he responded to these emails. I finally called to see what the issue was and the Customer service Rep I spoke with said that it was Friday and he was leaving for the weekend in three minutes so he would need me to call back on Monday. My FFL called the next day and spoke to another customer rep and faxed over his information and was told that my order would be processed and shipped immediately. I felt as if the problem was resolved until the following week when I received the same email asking for my FFL to contact them with his information. I called and spoke with another Customer Rep and he had no information on my FFL and he was not entered into the system. After another call to my FFL and a call back to Customer service they found my FFL's emails in their inbox that never were opened. It took over 30 days for my firearm to ship. Due to the hassle Grab A Gun offered me a $20 credit towards my next purchase. Saving the $19.00 on my original order was not worth the loops my FFL and I had to jump through to get my order processed and shipped. Unless you have a FFL in their system I would not recommend using this website again. You would think that my shipping would have been expedited and waived along with free shipping for my next three purchases or given some credit other then $20.00. Yes, their pricing is competitive on some items but you have to shop around and wait for certain items to go on sale to get the best price. I placed two other orders with them and they processed fine but my first purchase was a nightmare and I was surprised along with my FFL that I made another purchase with them

8 years ago

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Roger Tanuis Ellsworth, KS

Ordered the Smith and Wesson 9mm shield. Love the gun with Green Crimson Trace. Was shipped fast, This is my 2nd gun ordered from Grab A Gun. Great to deal with

8 years ago

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Mark O OH

Grabagun is always a top notch place to buy from. Never a problem, great prices and fast shipping. My latest purchase was a Trijicione MRO. NICE optic!!

8 years ago

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Michael Keelen Albany, NY

Excellent price on a gun that was sold out everywhere I tried. Even purchased one on gunsamerica only to have the seller say sorry out of stock. Would definitely buy again.

8 years ago

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K.O. Spring Grove, IL

Great price, this was my first time buying a firearm on line.It couldn't have gone more smoothly I received in just 2 days after it shipped Awesome !!

8 years ago

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Jerry Tampa, FL

I can always find what I need. Because of Spcials and Sales the norm is I buy thing that I don't really need, or just did not realize I needed it until I seen it.

8 years ago

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AL

YOUR ENTIRE SYSTEM IS TO BE APPLAUDED. DELIVERY TIME IS OUTSTANDING AND I SIMPLY LOVE THE E-MAIL ADDS. NOW IF I COULD JUST WIN ONE OF THOSE MONTHLY GIVE-A-AWAYS.

8 years ago

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John Beveridge

I ordered a Taurus 709 Slim and a Ruger LCP II from GrabAGun. The guns are excellent and delivery was fast. I will purchase more items from them n the future.

8 years ago

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Ben White

This is the second order that they have shipped me that had a scratch/blemish on it. The first order I just used gun bluing on the area and thought it was a fluke. Well I'm a slow learner evidently. This time not only was there a scratch on the barrel, there were missing parts, and an incorrect magazine which is useless to me. the response to my email was an automated response to contact the manufacturer. No humans will answer phone, only voicemail. Nonexistent customer service. Yes they are the cheapest price out there for a good reason. Pay an extra $20 for a reputable dealer. Caveat emptor.

8 years ago

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Nicholas Ely Bloomington, IN

I purchased a Springfield XD-S, they sent me an order confirmation, billed my CC and then sent me the below email. I have tried to contact them several times, but they do not respond. Hello **************** Order Number: ########### Thanks again for your purchase. However, due to an error in our inventory system this item was crossed with another SKU and mispriced by a difference of about $100 as I'm sure you noticed. I'm terribly sorry for the eerror but we will not be able to complete the transaction. We'd be happy to offer you $10 off any future gun purchase. We have refunded your payment in full and cancelled the order. Please accept our sincere apologies for the error.

8 years ago

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John Gasser Winfield, AL

I purchased a Mossberg 12ga from Grab A Gun on July 19. At the time of the purchase I was told that the FFL from my LGS was expired. I immediately ask the LGS to fax the extension which he did. A couple of days later I called Grab A Gun to confirm the receipt of the FF. A CS person confirmed it's reception and informed me that the shotgun would be shipped within 2 or 3 days. A week later have failed to receive confirmation of shipment I called again. After a lengthy hold, on every occasion I called the wait exceeded 10 minutes, I was again told the same story. This morning 8/1 I called again the CS person told me the gun was in stock however before he could continue we were disconnected. I called back and spoke to a CS rep named Bryan who told me that there was no extension on file, no fax received and that there were no calls EVER received from my phone number. Becoming frustrated I asked to cancel the sale and refund my CC for the charges. He said that there would be a 10% charge to do that. He refused to connect me to a supervisor telling me to email them. Several points: 1. I know they have the FFL 2. I know I spoke with them several times from my phone number 3. I know they told me on 2 occasions that the FFL had been matched and the gun would be shipped within 2 or 3 days AVOID GRAB A GUN

9 years ago

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TheWakeboarder09 Los Angeles, CA

Grabagun is a liar.The gun it self is great there after market finish is crap . What they don't tell you is it's not a factory paint job . They apparently team up with some crappy company to paint it . After five days of carrying the pistol the finish is coming off and you can see silver . I was told by glock that it left the factory as a black firearm . The owner justin of grabagun will not fix the problem offered me forty dollar store credit lol .

2 years ago

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Seel Chicago, IL

Terrible! A friend told me - no way. That gun at that price is a scam. I hurried up and paid for it within an hour of the email "flash sale" I ordered the bullets from Bud's. They're here. Grabagun refunded my money and cancelled my order. My heart sunk. I emailed, please, I'll wait until you get more, or at least offer me a discount on something else of the same caliber. They refused to work with me. Shame too. I had my eyes on a couple others, but what's the point? I've spammed em and will never buy or recommend Grabagun! Thanks a lot

2 years ago

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Badboy Scottsdale, AZ

Bought an AR 15 from Grab a gun. The gun would only shoot once. It wouldn't eject.the casing. I took it home and cleaned it real well. Took it out shot it again. Jammed again. Took it to the gun shop. They didn't find anything wrong. Tried shooting again. Same problem. Contacted American Tactical. Filled out the forms for return. Never heard back. Sent multiple emails and called several times. No respnse. I called.Grab a gun. Will not help. Never buy from Grab a gun again

2 years ago

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Andy Zimmer Grady, AL

I have made several purchases from Grabagun! For the most part, it has been a good experience, but when I did have a problem, and they asked me for a review, and not one negative was ever published in reviews. All my positive reviews were published! I had a problem with a Beretta firearm that I was almost $1000 into, without it ever being shot, when internal parts broke due to bad design flaws. I reviewed it negatively, and it was never published!

3 years ago

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Drishtant Coppell, TX

After taking payment for an order from GrabAGun. They held on to my product for about 29 days saying I would receive it after 30 days. On day 29 they cancelled my order and returned my items because I left a negative review about my experience on Better Business Bureau. Ive never seen a company care such little about their customers. Take your business somewhere else and save yourself the headache.

3 years ago Edited April 27, 2022

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Seven 62 London, ENG

i have purchased several items from GrabAGun.com all were shipped out very fast and the team that works at the website are always kind and helpful.

3 years ago

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Michael Stewart Pasadena, TX

Realized I made a mistake when ordering, but called within 10 minutes. The guy told me it was no problem he would cancel the order. Woke up next day to the order still processing. I sent two emails to customer service with no response. Tried calling, no answer. Shortly after they changed the status to shipped. Now the only way to return is with a 15% restocking fee.. I feel they do this purposely.

4 years ago

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KP Queens, NY

I purchased a Savage Magazine for a .338 Lapua. It never retracted back up and is stuck in the down position. I contacted them and they told me to contact Savage. They did not try to replace the item at all. With the pandemic Savage is on limited hours and all I received was a phone message stating that they would be glad to sell me another!!! So I sit on a $30 magazine that is crap purchased at GrabAGun.

4 years ago

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Tradarcher50 Tampa, FL

I purchased a 380 Ruger from this company . I was having it shipped to a licensed FFL dealer. Grab a gun sent me the tracking number through FedEx so I went to the shop where I was supposed to pick it up. I filled out the paperwork and paid the $46.00 transfer fee, only to get home and find out Grabagun cancelled my order. Obviously, I was sold a gun that grab a gun did not actually have in stock!! Classless!!!!!!!

4 years ago

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stephen Lewis Wellington, FL

I wanted and ordered Winchester PDX1 12 gauge shotgun shells, but instead received Winchester “Defender Segmented Rifled Slugs”. I do not understand them to be the same product and that PDX has both a few pellets and a slug in the same shell. When contacted, this dishonest seller refused to replace the unwanted product with the correct product. They refused to make a refund. They are a dishonest vendor and should be avoided at all costs.

5 years ago

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Tim Fine Springfield, IL

After buying several firearms and boxes of ammo from Grab a Gun over the years, My most recent ammunition order was refuses due to the fact that I live in Illinois! I guess this company has decided that since I live in a anti-gun state, I don't deserve to be able to protect myself and my family. I will not do business with a company with such a bigoted point of view.

5 years ago

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Robert Ohlund Phoenix, AZ

I purchased ammo March 20th was told it would be shipped within 3 to 7 days. After that time frame passed I was then told it would be 7 to 10 days. After that passed I was then told it would be shipped within 14 business days. On the 14th business day I received an email that stated my order was canceled because they made an error. They said I would receive a refund in approximately 9 days that means they have had my payment for almost 30 days . When I made my original purchase it said there were 27 items in stock.

5 years ago

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Richard Lockwood Rio Rico, AZ

I had ordered two Mec-Gar 9 mm magazines from ‘ Grab-A-Gun’ On 2/7/2020. When I spoke to the customer service person, he told me, “ Your order will be shipped in three days.” I didn’t receive my rider until 2/19/20 which was 12 days later. This was not a real “ big deal.” The “ BIG DEAL “ was, one of the magazines was contained in the package COVERED with RUST ! Yes, these were NEW magazines ! Needless to say, Me AND my friends will NEVER do business with that establishment again !

5 years ago

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Gary Hazard, KY

GrabaGun has been very good to me, they are my favorite. I appreciate them, they are in my opinion probably the very best. I love this company.

6 years ago

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Jeff Wilkinson Dallas, GA

Unable to return a defective air rifle the day after receiving it. Filed a BBB complaint after servuce rep kept making excuses as to why I couldn't return it and the manager emailed me blaming his service reps instead of taking responsibility himself. Thanks to BBB complaint, company finally refunded my money but the fact that I had to go through such hassle is unacceptable.

6 years ago

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Joshuagoodloe Little Rock, AR

15 days later.... I’m taking time out my day to warn future customers to spare them the trouble of shopping with this company. If your planning on buying an item an expecting it soon this site is not for you, it’s more like a wish app. It seems like it takes a month for your package to even arrive to your door. Not to mention it takes 3-7 days for your order to even begin to be processed to ship. 🧐 this seems like over sea products to me.

6 years ago

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Keith Schott Grand Island, FL

Awesome sales staff., they are very knowledgeable and professional. They answer all question to satisfy all all customers.

6 years ago

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K Pha Aurora, CO

Hi All, Rethink before buying from this website GrabAGun.com. I have ordered multiple items on this site when it clearly says in-stock but then several days later I received an email saying the items are not in stock due to an inventory error. This happens all the time with them. Its ok when an item is not in stock just say its not, but they waited as long as a week to notify you when you are already expecting it to arrive.

6 years ago

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Ramon Nieves Mulberry, FL

I bought a gun threw Grabagun was email I had bought it I also follow up with calls to make sure was told yes in stock and you have it. I wait about 5 days and get email for refund saying the inventory was off it would have been nice to get a call and make it right but they didn't. I read a lot reviews on Facebook with other people having the same problem sad you run a business with no inventory control very sad.

6 years ago

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Adam Wolfe Sunbury, PA

3 strikes and you're out!! I have purchased three different Firearms through them. I have had all three of my orders cancelled and refunded. I will never even attempt to do business with these people again. It's like they advertise things that they don't even have. Then when you call to find out what is going on, it's like they could not care less . Customer service is horrendous. Lesson learned.

7 years ago

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Tim Romans Barron, WI

I made two purchases from this company, one of which was a fair amount of ammo...when the ammo was delivered I did a count of what was in the two boxes and was shorted two one hundred packs of cci mini mag. I called the next morning was asked to take a picture of invoice and email to the company, and they would send replacement...well after 10 days and no product I called and was told I needed a pic of the ammo that was delivered. I told them I would eat the twelve dollar loss and NEVER DO BUSINESS WITH THEM AGAIN!

7 years ago

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Austin Clarksville, AR

I ordered a Smith and Wesson Performance center 460.. When I received my gun the gun case was ripped.. The zipper was torn off the revolver cylinder was scratched... I called Grabagun and they told me to call Smith and Wesson... Really I just spent close to $1400 on this gun... BEWARE PEOPLE!!!! Horrible customer service along with satisfaction.. I wouldn't give them a star if I didn't have too..

7 years ago

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Shawn Roanoke, TX

After making several purchases and referring many people there, I had an issue with a newly purchased gun. Took it back to GAG and was asked at the counter if I had gone to the manufacturer about the problem. I told them the gun was brand new, so thought they would be able to help me. No such luck I was told, take it up with the manufacturer. Turns out the issue resulted from a generic product description that gives the wrong info on the gun. I was polite at the counter, but they cancelled my next order. They have great prices, but horrible customer service after the sale.

8 years ago

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Rick Payor

I checked many suppliers and Grab a Gun had the best price and even adding the shipping it was still 20% lower than any other; even auction sites.

8 years ago

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Tiffany Davis Wesson, MS

Received my gun so quickly, I was surprised. Beautiful gun for a beautiful price. I will definitely be shipping here again. Thabks!

8 years ago

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Rodger Reed Pomona, CA

Love your website. The product selection is great, the product notification is prompt, and the purchase and shipping/delivery process is fast and efficient.

8 years ago

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Hobert Prewitt Lexington, KY

Awesome I am so glad I went to grab a gun. I am a police officer that was disabled in the line of duty. Thank you grab a gun.

8 years ago

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Woody Harrison, AR

Customer service was everything you could ask for. Very helpful. Shipping was A+. Easy transaction. Will use again if needed. Thanks so much.

8 years ago