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The Premium Boxes

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LAST UPDATED: September 22nd, 2020

Founded in 2018, The Premium Boxes is a well-recognized name by many businesses. The company is known for delivering premium printing and packaging services to clients for personal and professional use.

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The Good

  • Custom Print Artwork
  • International Shipping
  • Designers on Staff
  • 24/7 Customer Support
  • Eco-Friendly Packaging

Custom Print Artwork

The Premium Boxes provides clients with Myboxprinting. This technology allows users to upload their artwork to use on their products. Myboxprinting also lets users see the final design of their box in 3D to give an estimate as to what the box will look like once it's printed and fully assembled. 

For bulk orders, The Premium Boxes may provide clients with a physical sample to ensure the product meets its client's specifications. Keep in mind that there is a fee associated with this option. 

International Shipping

The Premium Boxes proudly boasts having clients worldwide, including the United Kingdom, Australia, Canada, and the United States. The company also offers free shipping within the United States.  

Designers on Staff

The Premium Boxes has a team of designers on staff to help clients develop the perfect design for their boxes. The design team is there to provide new and unique designs that add to the merchandise's value. This is extremely helpful to clients who are unsure of what they want and need some help with the design aspect. Plus, The Premium Boxes does not charge for this service. Users can work with a team of designers for free. 

24/7 Customer Support

The Premium Boxes has a customer support team ready to answer any questions or address concerns 24/7. Clients can contact the company via phone, email, or live chat. 

Eco-Friendly Packaging

The Premium Boxes states that one of the company's top priorities is to use products made up of 100 percent recycled materials. Additionally, the company has a team of researchers who are continually looking for new ways to utilize eco-friendly packaging. 

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The Bad

  • Vague Pricing
  • Returns

Vague Pricing

When it comes to pricing, The Premium Boxes claims that it provides premium printing and packaging services but does not overcharge customers. While this may be true, the company's website doesn't indicate what clients can expect to pay. Bear in mind that this is not unusual for the industry, as most printing and packaging companies use quote-based pricing, but this can be frustrating for potential customers who want to quickly compare prices.

Returns

When clicking on the link to learn more about the company's return policy, customers are directed to a blank page. This most likely is a simple error but is extremely frustrating for potential clients. The Premium Boxes need to state its return policy as it will clarify any confusion as to what can be expected if a customer is unhappy with the provided products or service. 

Unfortunately, there is no mention of the return policy on the Frequently Asked Questions page on the company's website, so consumers will have to contact the company directly.

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The Bottom Line

The Premium Boxes seems to be a reliable company. The Premium Boxes provides premium printing and packaging services to clients of all sizes and various industries. The company offers free shipping to its customers in the United States and ships to the United Kingdom, Australia, Canada, and more. However, before working with this company, we suggest that consumers call to discuss pricing and the company return policy. 

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