Founded in 2001, Office Beacon is a global outsource service providing remote virtual assistants. The company has headquarters in California as well as offices in India, the Philippines, Australia, and Canada with more than 3,000 employees.
The most popular needs virtual assistants help with are marketing, inside sales, administrative and customer service and support. Office Beacon has more than 4,000 clients and is able to provide support to businesses in most all industries. Impressive clients include Harvard University, Akron, NFL Alumni Association, and REMAX Real Estate.
Office Beacon is able to provide the highest level of legal and data security protection to its clients.
Office Beacon seeks to source the right candidate through a rigorous matching process. This process uses expertise, experience, industry skills and working style preferences to find the right fit for the customer. Office Beacon does not hire subcontractors or freelancers and has thousands of assistants with diverse skill sets.
Office Beacon has transparent pricing. Upon contract signing and assistant match, customers make an advance payment for the first 30 days. No other fees are in this contract, and all agreements contain a termination clause if customers are not satisfied with work.
Many companies in this industry offer a short free trial, Office Beacon does not. With an annual customer attrition rate of 0.5 percent, Office Beacon is very confident in its ability to keep customers happy with the match and virtual assistant services.
Office Beacon's global resources ensures it can provide service at all hours of the day. Customers can choose when they will need services.
Clients incur no penalties for canceling Office Beacon’s services. All agreements have a termination clause to give customers the ability to cancel services within a short amount of time.
Office Beacon has a mobile app that makes it convenient for customers to communicate with remote assistants. This tool helps to track projects and have access to real time updates and communication.
Pricing is based on customer needs, so potential customers should get a quote based on services they need in order to know the exact cost.