FSSI is a WBE-certified document outsourcing company that helps businesses maximize their impact and strategic value through highly customizable print-mail and electronic communication solutions. This includes statements, bills, invoices, checks, and direct mail pieces. Serving the financial, insurance, healthcare, and other regulated industries, the company creates innovative solutions that help clients increase efficiency, save money, and communicate more effectively with their customers.

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The Good

  • Available Services
  • Industries Served
  • Partnering with Top Companies
  • Woman-Owned Business Enterprise

Available Services

FSSI prides itself on being more than just a print-mail vendor. The company boasts that it is actually a technology leader in the outsourced (BPO) document-production industry. FSSI's services include Print and Mail Outsourcing, Statement and Bill Delivery, Electronic Statement Presentment, Electronic Invoice Presentment (EBPP, EIPP), Transpromotional Document Production, Tax Form Processing, Variable Data Print and Mail, as well as Digital Color Printing. The company is also a data management and security expert that uses its in-house software developers to assess, map, and reformat its clients' files into high-quality statements, bills, compliance notices, marketing letters, and other time-sensitive correspondence.

Industries Served

FFSI offers its print services to a variety of industries. FSSI has helped companies in the banking, credit union, mutual funds, insurance, auto finance, consumer finance, healthcare, utilities, and mortgage industries.

Partnering with Top Companies

In order to continue to create innovative solutions for its clients, FSSI maintains several alliances and partnerships with several cutting-edge technology companies. Listed below are a few of the companies FSSI currently partners with:

  • Canon
  • Black Knight
  • Solutions by Text
  • SunGard Financial Systems
  • United States Postal Service
  • Megasys
  • Q2
  • UPS
  • Xerox
  • FedEx
  • IRS
  • Solimar Systems
  • HP
  • Jack Henry Banking
  • ACI Payment Systems
  • Adobe
  • Metro

Woman-Owned Business Enterprise

FSSI is owned and managed by Jennifer P.W. Dietz — president and co-founder. FFSI has over 30 years of experience and multiple WBE (Women Business Enterprise) certifications, including the following:

  • WBENC — Businesses that are at least 51% owned by a woman and meet specific criteria as outlined by WBENC standards and procedures are eligible for this certification.
  • WBEA, Texas — An affiliate of the WBENC, the WBEA serves as a third party certifying organization for women-owned business enterprises in south Texas.
    CPUC Clearinghouse — A Public Utility Commission-supervised program that precludes the need for individual utilities to vet prospective woman and minority-owned vendors.
  • Los Angeles MTA — The Metropolitan Transit Authority serves as a transportation planner and coordinator, designer, builder and operator for one of the country's largest, most populous counties.

The Bad

  • No Guaranteed Partnerships

No Guaranteed Partnerships

FSSI states that it will only consider partnering with a company if there is a real potential for long-term mutual success. The company will consider requests by clients to work with a core software supplier on an individual basis.

The Bottom Line

FSSI was founded in 1980 and is now one of the largest independent woman-owned business providers of statement services in the western United States. With over 30 years of experience, FSSI is more than just a print-mail vendor. Clients can take full advantage of the company’s custom-built, efficiency-driven facility and cutting-edge technology.

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