Name: Credit9
Rating: 4.6

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Stacie Endicott

I was with Americor in my 5th year of paying off debt. Credit9 is an extension of Americor. The only reason I agreed to credit9 is because Americor was not going negociate my last card unless I did. These companies are used in conjunction to make money off the interest of the loans. I was quoted a certain term, payment, and finance charge when they were trying to omboard me which quickly changed once they finally got me to agree to the program. I'm doing this because I have come to far to stop now.

3 months ago

Reply from Credit9

Dear Stacie,

Thank you for taking the time to share your experience with us. We sincerely apologize for any frustration or confusion you've encountered during your journey with our company.

We understand your concerns and want to address them directly. Our aim is always to provide transparent and fair solutions to our clients, and we regret if this wasn't reflected in your experience.

We would like to investigate your case further to understand the specifics of what happened and how we can rectify the situation. Please don't hesitate to reach out to us directly at officeofthepresident@americor.com. We're here to help and ensure that you have a positive experience with our services.

Your satisfaction is our top priority, and we appreciate your patience and understanding as we strive to improve our services and ensure a positive experience for all our clients.

Thank you for bringing this to our attention, and we look forward to the opportunity to make things right.

Sincerely,
Americor

Apr. 23rd, 2024

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Tasia Gazdag

There are many loan companies out there, but I am glad I stumbled upon Credit9.. they are extremely easy to work with. I’ve had nothing but the most respectful and professional customer support! They explain all the details, and if I have a question they are right there to answer them. Love it!

4 months ago

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Jeff Thibault

I have never had a loan company tell me that if I make all of my payments to my debt program on time for a period of time that they would finance me the rest to pay of debt . And credit 9 held to there word . And I am so appreciated for that . And thanks to all the staff for the amazing job to help me.

4 months ago

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Naj Asaad

I’m currently in the beginning stages of using Credit8. The approval process has been smoother than I thought it would be. Grace was my rep and she explained everything in detail. She was very kind and informative. I appreciate her customer service skills.

3 months ago

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Andre Cohen

Fantastic experience with Credit9. They walked me through the entire process and made sure I understood exactly what will be taking place. The entire process went very smoothly and so very thankful for Grant reaching out to me. This company is worth the price of admission.

3 months ago

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Thelma Patterson

Everyone was very helpful and nice and patient with us we appreciate them very much for there help doing this process

1 month ago

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Christie Wellborn

Americor and Credit9 have been AMAZING throughout this entire process! Thank you for helping to propel me forward!!

1 month ago

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Brenda Rivas

Credit9 has been very helpful in allowing me to reach my goal of becoming debt free and I love the process

1 month ago

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Cecilia Vega

OMG OMG OMG...the stress release is AWESOME!! John made it so easy to understand & he was very patience...Thank you Credit9

2 months ago

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John Myers

So far I have been very impressed with Alfredo he has taken time to explain things in detail and make sure I understand.

1 month ago

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Mary Heddings

Courtney K. is amazing! She has helped me through all the stressful fund disbursements and followed up with me every step of the way. Awesome customer service!!

3 months ago

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Lawrence Dittmer

I want to thanks all the people at Americor and Credit 9 for their support and help in resolving my credit problems. I could not have done it without their advice and help.

3 months ago

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Jeff Baldridge

I like to say Credit9 has helped me tremendously and they do what they say they are going to do. I highly recommend them to anyone and they are there to help their customers.

3 months ago

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David Rushbrook

Terrible. Don’t do it! They started charging me interest on March 7th but didn’t pay off my creditors until the end of the month. My largest creditor had to be paid off by March 31st. After calling them daily for weeks about where my money was with different excuses each time, they finally gave me the $7k right before it was due. For this same creditor, I had to negotiate the debt myself because they wouldn’t work with the debt negotiators, but credit9 still added a negotiation fee on my loan. Now I’m paying almost $600 a month to pay them off and only $170 is going to principal. Just don’t do it!

3 months ago

Reply from Credit9

Dear David,

We're deeply sorry to hear about the challenges you've encountered and for any inconvenience this situation has caused. Your satisfaction is of utmost importance to us, and we're committed to resolving this matter promptly.

After a thorough review of your case, it seems there may have been some misunderstanding or oversight regarding the status of your accounts with AMEX and Affirm. We understand the seriousness of the situation and are taking immediate steps to rectify it.

We would greatly appreciate the opportunity to speak with you directly to gain a better understanding of the issues you're facing and to work together towards a resolution. Please contact us at officeofthepresident@americor.com at your earliest convenience so we can address your concerns and find a solution that meets your needs.

Thank you for bringing this to our attention. Your feedback helps us improve our services and ensures that we can better serve you and all our clients in the future.

Sincerely,
Credit9

Apr. 22nd, 2024

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Guadalupe V

Credit 9 is a loan company to consolidate my credit cards. The company is a great company that will take you out of deb. Thanks Credit9 for complying with the federal laws.

3 months ago

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Kelly Shute

Americor was my start point. After ruining my credit and making me deal with multiple lawsuits and settlements, they gave me less than 48hours notice to sign into a. Agreement with Credit9. Credut8 was happy to give me a loan with a huge percentage rate, a huge payment, and terrible customer service. I made them aware that the date they wanted to pull the automatic draw was not going to work for me. I put in a written request through the app. Funny, they never got it, over drew my account. Customer service rep was super rude and after all that, I never got to speak to a manager, nothing got resolved, I was promised a call back yesterday night…and still nothing. Plus, the lousy credut9 app won’t work and all of my Americor info is suddenly gone. Wtf? Huge mistake! Don’t do any deals with Americor or Credit9.

3 months ago

Reply from Credit9

Dear Kelly,

We deeply regret the challenges you've encountered and apologize for any inconvenience caused. Your experience does not meet the standards we strive for, and we take your feedback seriously. Please know that we are committed to resolving this matter promptly. Kindly reach out to us directly so we can address your concerns and work towards finding a solution that meets your needs.
Please don't hesitate to reach out to us directly at officeofthepresident@americor.com. We're here to help and ensure that you have a positive experience with our services.

We value your business and appreciate the opportunity to make things right. Your satisfaction is our priority, and we're dedicated to improving our services based on your feedback. Thank you for bringing this to our attention.

Sincerely,
Credit9

Apr. 23rd, 2024

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Kimberly Nordstrom

Great customer service. Tammy V. made it easy and was always very kind and helpful. She answered all my questions. The process was completed very quickly.

3 months ago

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sandy pittman

Extremely easy application process. Excellent customer service. Credit nine representative available to help with any questions you have. Approval within hours.

2 months ago

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francesca alleyne

We recently used Credit9 in resolving some credit issues that we had & within a weeks our problems were resolved. Thank you Credit9 for your help & a job well done. Fran A. Dee A.

4 months ago

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Salvador Varela

Thank you credit9 team you guys were easy to talk too and explain everything quick and easy all the documents that we needed to sign were done quick. The loan was closed quick thank you guys we really needed this.

4 months ago

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Tina Rio Rancho, NM

They are very fast and efficient. Staff are very friendly .thank you for giving me the opportunity to see my goals of being debt free soon. I will recommend them to family and friends.

4 months ago

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Denise Hofstetter

It’s been a long road, I’m almost done. Thank you for helping me get to my final stretch. Very helpful and patient with me and everyone was ready and able to answer all my questions.

3 months ago

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Rodney Andrade

I thought my situation had no solution, numbers were presented very clear by Rick S.

1 month ago

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Darlene Lott

It was the fastest loan I have ever had. Grant P. is the best he help me with everything. Thank you

2 months ago

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Ronald Taylor

I was very fortunate to have Karla C. for a consultant, she was was patience, knowledgeable and professional!!!!!!!

2 months ago

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Erika Tramil

This company is the best. If you are looking for help on debt consolidations. Call Credit 9. They stand by their word .

2 months ago

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RUSSELL KENNY

This company is excellent. They did everything possible to help me. I am finally becoming debt free!!!!!

2 months ago

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Paul Swink

Stay as far away from these guys as you can. They - along with Americor out in a far worse financial condition than you are at the time they start to "help" you. They only help themselves. They are a scam and I don't know how they sleep at night. DO NOT WORK WITH THEM OR YOU WILL REGRET IT!!! I KNOW I DO!!! If I could give Credit9 and Americor negative rating - I would but 0 is the lowest

3 months ago

Reply from Credit9

Dear Paul,

We're truly sorry to hear about your dissatisfaction with our services. We understand the importance of trust and reliability when it comes to managing your financial well-being, and we deeply regret if your experience did not meet your expectations.

We want to assure you that we take all feedback seriously and are committed to addressing your concerns. We strive to provide transparent and effective solutions to our clients, and it's disheartening to hear that we fell short in your case.

We would welcome the opportunity to discuss your specific situation further and work towards a resolution that you're satisfied with. Please reach out to us at your earliest convenience at officeofthepresident@americor.com so we can better understand your experience and take appropriate action to make things right.

Once again, we apologize for any inconvenience or distress this situation has caused you. Your feedback is invaluable to us as we continue to improve our services and ensure the best possible outcomes for our clients.

Thank you for bringing this to our attention.

Sincerely,
Credit9

Apr. 22nd, 2024

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Fabian Rivera

It was a easy experience. Jackie B. help me on my loan. Was very experienced and knowledgeable on her job. She made my process easy…

3 months ago

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Alex Mcdonald

Used Americor to get help with credit cards that I used to pay off quite a few unexpected medical bills and was forced to use Credit 9. They charged me an exuberantly high interest (higher than the credit cards even were) and have blatantly lied multiple times when I’ve called in asking for help. They take advantage of people and kick them while they’re down. They also paid me off with an Amazon gift card if I left them a 5 star review on another platform. Dirty dirty company

3 months ago

Reply from Credit9

Dear Alex,

We're truly sorry to hear about your negative experience, and we apologize for any frustration or inconvenience you've encountered. Providing transparent and supportive assistance to our clients is our top priority, and we deeply regret any instances where we may have fallen short of your expectations.

Regarding the transition to Credit 9 and the associated interest rates, we understand your concerns and apologize if the terms were not adequately communicated to you. We aim to provide clear and transparent information about all aspects of our services, including any potential changes or implications.

We take allegations of dishonesty seriously and assure you that integrity is at the core of our company values. We strive to maintain open and honest communication with all our clients, and we regret any instances where you felt misled.

Regarding the incentive you mentioned, we want to address this directly. While we appreciate feedback from our clients, we never intend to influence or manipulate reviews in exchange for compensation. We apologize if this was your experience, as it does not align with our principles of ethical conduct.

We would like the opportunity to investigate your concerns further and work towards a resolution that addresses your grievances. Please reach out to us directly so that we can discuss your situation in more detail and explore potential solutions.

Please don't hesitate to reach out to us directly at officeofthepresident@americor.com. We're here to help and ensure that you have a positive experience with our services.

Sincerely,
Credit9

Apr. 19th, 2024

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Deborah Diane Mora

My experience has been so fantastic. My representative Alfredo is so knowledgeable and helped me every step of the way. I am very excited to be with Credit9!

4 months ago

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Faye Allen

I would recommend Credit One to anyone that wants to get out of debt

1 month ago

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Helen

Credit9 has provided a solution to my debt. I'm very appreciative!

1 month ago

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Toutou yale

Just signed with Credit9. I expect seeing my credit score better in the next few months.

1 month ago

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C. Romans

They were very informative and worked quickly to accelerate my loan.

1 month ago Edited June 18, 2024

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Mary SWEGARD

I liked the availability of everyone when I had any questions and Im really thinking Im on my way

2 months ago

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Elizabeth Moe

Credit 9 was super helpful and very quick to get approved to help settle my debt consolidation.

2 months ago

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DWC

This was part of the Americor Program and everyone was so helpful and made everything work!

1 month ago

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Derrick Warren

Credit9 was transparent and straight forward with their offering. It's been a good experience so far.

3 months ago

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Bruce Hemmer

They were excellent to work with, the best thingwas the updates and communication on their progress with my case.

3 months ago

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Sean SeGraves

Great company willing to help others who have been fooled by the credit sytem. Thank you for the help.

2 months ago

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Sharon Young

The patience of the representative on the phone, continuously trying to help no matter the amount of time it took.

2 months ago

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William Barron

Credit9 overall, does what they say. However, I feel that the service they provide, in junction with AmeriCore, is a scam within these two entities. I asked for AmeriCores help in April 2023 with my financial difficulties. I paid them well to help reduce my debt, but when it came to my biggest debtor, AmeriCore failed to help me with my debt. Instead, they let it go to the lawyers, increased debt $8000 more than what could have been negotiated, and then turned my debt over to Credot9, who were more than happy to increase my debt even more by adding a 28% financing charge to my approval. Yes they approved me, more than happy to finance me but put me right back in debt. I had to settle, and not happy with the way this all came about….and I might add, my help started out with Credit9, then forwarded to AmeriCore.

3 months ago

Reply from Credit9

Dear William,
Thank you for taking the time to share your experience with us. We sincerely apologize for any frustration or dissatisfaction you have experienced during your debt settlement process.

We understand the importance of transparency and effective communication in our services, and we regret if this was not your experience. We want to assure you that we take your concerns seriously and will thoroughly investigate the issues you've raised to ensure they are addressed appropriately.

Our goal is always to provide our clients with the support and solutions they need to achieve financial stability, and we apologize if we fell short of meeting your expectations in this instance.

Please don't hesitate to reach out to us directly at officeofthepresident@americor.com. We're here to help and ensure that you have a positive experience with our services.
Thank you for bringing this matter to our attention. We appreciate your feedback as it helps us improve our services and better serve our clients in the future.

Sincerely,
Americor

Apr. 23rd, 2024

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Leslie Dale

Just starting with Credit 9. So far it going good

1 month ago

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Michael L Kruchkow

Credit9 was easy to deal with and helped me finish some debts.

2 months ago

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Betty Johnson

Credit 9 stands on their word and focus on what's best for customer.

2 months ago

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Verified Customer

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Chris

Credit 9 helped me solve me reduce my credit debt and pay it off quickly.

4 months ago

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Jeremiah Godfrey

Very kind and courteous. Got everything done quickly and efficiently!

1 month ago

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Steven Clark

Did a great job with communication and helping me clear my debt. Would definitely recommend!

3 months ago

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Alexia Hawk

Wonderful organization that helps you out and guides you to have better management of your credit.

3 months ago