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LAST UPDATED: June 22nd, 2021

AJ Madison is an appliance center retailer founded in New York in 2001. For 20 years, AJ Madison has delivered quality appliances from kitchen to washroom to air conditioning. The company has worldwide shipping available and houses a massive inventory of appliances.

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The Good

  • Wide Variety of Appliances
  • Large Rebate Center
  • Brand Search Option
  • Appliance Packages
  • Free Shipping for Approved Locations
  • 30-Day Return Policy

Wide Variety of Appliances

AJ Madison meets all the requirements for an up-to-par, fully stocked online retailer. The company carries the following: 

  • Washers and dryers
  • Refrigerators
  • Microwaves, stoves, ovens
  • Outdoor appliances
  • Air conditioners
  • Bathroom and washroom appliances

Large Rebate Center

In order to provide customers with the best deals, AJ Madson houses a large list of discounted appliances. Customers can easily find deals and discounts for up to thousands of dollars off their purchases.

Brand Search Option

AJ Madison uniquely offers a brand search function on its website. This can be extremely helpful for customers who are searching for a specific brand, especially more obscure ones, when looking to purchase an appliance on AJ Madison’s website. With over 150 brands to choose from, AJ Madison stands out as offering an extremely wide brand variety.

Appliance Packages

AJ Madison provides customers with unique kitchen, washroom, or other appliance packages that combine multiple appliances into one purchase. This is commonly used by companies to sell more products at once.

However, it also helps customers who may be remodeling a space or want all matching appliances to easily find a set for a very discounted rate. AJ Madison frequently has holiday or promotional deals running, and customers can similarly filter appliance packages by brand and color in order to find what they’re looking for.

Free Shipping for Approved Locations

AJ Madison offers free shipping on its products within approved U.S. locations. Restricted free-shipping locations include Alaska, Hawaii, and Canada. The company can send things via freight to international locations, but customers should note that once the product leaves the United States, all warranties are voided.

30-Day Return Policy

AJ Madison offers a typical 30-day return policy on all products and appliances. Customers should be aware, however, that products must be in the original packaging and must have not been installed in order to be eligible for returns. This does not include if the item is broken or damaged.

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The Bad

  • Long Shipping Time for Large Items
  • Fees for Returns
  • Bad Reviews

Long Shipping Time for Large Items

On large items (such as refrigerators or washing machines), shipping can take anywhere from one to two weeks. Smaller items usually ship within a few days. Shipping times are also different depending on the customer’s location and order details.

Fees for Returns

AJ Madison charges a 30 percent restocking fee for items returned within the 30-day return policy. This is not typically common in the industry and may mean more money from your wallet if your appliance isn’t what you hoped for. The company also does not charge for the shipping cost to return the item, meaning customers must pay that fee as well. 

Bad Reviews

Several reviews pointed out flaws in AJ Madison’s products and that they arrived broken or damaged. This could, however, be the responsibility of those who deliver the merchandise, given that AJ Madison hires third-party contractors for this job.

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The Bottom Line

AJ Madison is a good option for customers looking for a wide variety of brands that can be custom-searched online. Prices are reasonable and customers can find a variety of great package deals and continual rebate offers.

The company offers free shipping across the continental United States and works with freight shipping for those outside the U.S. 

Customers should watch out for a 30 percent restocking fee when returning any unused items and make sure to do so within the generous 30-day return window.

For those looking to explore many brand options in a wide price range, AJ Madison is a great option for appliances. 

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