AJ Madison is an appliance center retailer founded in New York in 2001. For 20 years, AJ Madison has delivered quality appliances from kitchen to washroom to air conditioning. The company has worldwide shipping available and houses a massive inventory of appliances.
AJ Madison meets all the requirements for an up-to-par, fully stocked online retailer. The company carries the following:
In order to provide customers with the best deals, AJ Madson houses a large list of discounted appliances. Customers can easily find deals and discounts for up to thousands of dollars off their purchases.
AJ Madison uniquely offers a brand search function on its website. This can be extremely helpful for customers who are searching for a specific brand, especially more obscure ones, when looking to purchase an appliance on AJ Madison’s website. With over 150 brands to choose from, AJ Madison stands out as offering an extremely wide brand variety.
AJ Madison provides customers with unique kitchen, washroom, or other appliance packages that combine multiple appliances into one purchase. This is commonly used by companies to sell more products at once.
However, it also helps customers who may be remodeling a space or want all matching appliances to easily find a set for a very discounted rate. AJ Madison frequently has holiday or promotional deals running, and customers can similarly filter appliance packages by brand and color in order to find what they’re looking for.
AJ Madison offers free shipping on its products within approved U.S. locations. Restricted free-shipping locations include Alaska, Hawaii, and Canada. The company can send things via freight to international locations, but customers should note that once the product leaves the United States, all warranties are voided.
AJ Madison offers a typical 30-day return policy on all products and appliances. Customers should be aware, however, that products must be in the original packaging and must have not been installed in order to be eligible for returns. This does not include if the item is broken or damaged.
On large items (such as refrigerators or washing machines), shipping can take anywhere from one to two weeks. Smaller items usually ship within a few days. Shipping times are also different depending on the customer’s location and order details.
AJ Madison charges a 30 percent restocking fee for items returned within the 30-day return policy. This is not typically common in the industry and may mean more money from your wallet if your appliance isn’t what you hoped for. The company also does not charge for the shipping cost to return the item, meaning customers must pay that fee as well.
Several reviews pointed out flaws in AJ Madison’s products and that they arrived broken or damaged. This could, however, be the responsibility of those who deliver the merchandise, given that AJ Madison hires third-party contractors for this job.