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LAST UPDATED: July 20th, 2022

PNC Bank (Pittsburgh National Corporation) is an established banking institution with multiple locations primarily across the eastern half of the United States. The bank is the product of a merger between the Pittsburgh National Corporation and Provident National Corporation based in Philadelphia in 1983, making PNC the largest bank in Pennsylvania. The largest portion of the Pittsburgh National Corporation was established as far back as 1852 and went through multiple transformations, partnerships, and mergers to become the high-profile bank it is today. Consumers that choose PNC Bank should remember that they must have a credit score of 550 or higher.

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The Good

  • Financing Options
  • Unsecured Options
  • Funding Amounts
  • Secured Financing

Financing Options

PNC Bank offers several business loan and line of credit options for small businesses seeking financing, and they are an approved SBA lender with five available types of SBA loans:

  • SBA 7(a)
  • SBA 504
  • SBA Express
  • SBA Export Express
  • SBA Veterans Advantage

SBA loans are available to new and existing businesses and will require documentation not needed for traditional financing, such as a resume and a detailed business plan

Unsecured Options

For established businesses, PNC Bank offers two unsecured business financing options: a business term loan and a line of credit. For both of these opportunities, no collateral is required.

Funding Amounts

Funding amounts range from $10,000 to $500,000, although the actual time until funding is available in unknown. PNC's interest rates are unavailable but will vary according to the prime rate reported in The Wall Street Journal for the previous month.

Secured Financing

PNC Bank also offers secured financing choices for business owners using non-real estate business assets as collateral. The advantages of choosing a secured loan or line of credit are longer repayment term lengths (up to seven years for a loan), lower interest rates, and higher loan amounts. These amounts extend from $10,000 to $1 million for a line of credit and up to $3 million for a loan. For financing secured with real estate (residential or commercial), the repayment terms and interest rates can improve even more.

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The Bad

  • PNC Checking Account Required
  • Time in Business
  • Fees
  • Reputation
  • Limited Service Area

PNC Checking Account Required

Although small business owners do not need to already be a PNC Bank customer in order to submit an application, a PNC business checking account is required for every type of loan and line of credit, and automatic payments must be set up from that checking account. While automatic payments can be convenient and hassle-free, it can be difficult to stop the payments or alter the payment schedule or amount if a business's financial situation requires it.

Time in Business

PNC Bank requires established businesses to provide two to three years of business tax returns and one year of personal tax returns, and may also ask for a personal financial statement. (Companies must be in a business a minimum of three years before applying). While there are no specific limits or cut off amounts for a business's annual sales revenue, evidence of steady cash flow is necessary. PNC Bank also subjects all loan and line of credit applications to credit approval, and while there is no minimum requirement to meet, the better personal credit an applicant has, the more likely their application is to be approved.

Fees

There are upfront and annual fees that may apply to each of the loan and line of credit types. Also, closing and origination fees were not disclosed, so while not exorbitant, the fees should be taken into consideration when applying for a loan.

  • $175 annual fee for lines of credit, which is a little higher than the renewal fees at other banks, and most line of credit types also require an annual review
  • 1 percent of the loan amount for an unsecured loan
  • 0.5 percent fee, plus any out-of-pocket costs that may be incurred, for a secured loan

Reputation

PNC Bank has many negative reviews online, and the reviews regarding customers' experience center mainly on the bank's seemingly slow system of processing payments. The delay often results in high or multiple overdraft fees for customers. While most complaints were specific to the reviewer's experience, there were some repeated negative feedback regarding:

  • The difficulties of using the online banking system
  • Problems that go unresolved with ATMs
  • Promotions that are difficult to receive or never received by the customer
  • Uninformed, unhelpful, or absent customer service

Limited Service Area

Finally, PNC only has physical locations in 29 states. Most companies in the industry offer their services nationwide, and some are available internationally.

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The Bottom Line

PNC Bank is an established, reputable banking institution with a long history of growth and expansion. They offer a range of loan and line of credit options for small businesses, including unsecured (no required collateral) financing. They are also SBA approved and have information and applications for five different SBA loans. PNC Bank's required documentation for loan and line of credit applications is more extensive than at other financial institutions and includes business and personal information for each of the company owners. Businesses with the experience, revenue, and credit history should consider going to PNC Bank before seeking alternative funding. While some of their rates and fees can be a bit higher than at other lending institutions, the loan amounts and terms are comparable and the turnaround time is potentially more favorable. Many issues have been reported with overdraft fees, faulty ATMs, customer service, and the online banking system.

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8 Reviews

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Basil48 Southport, NC

WHEN WE LIVED IN MD AND I WAS A REALTOR, I UTIKYZED THE BRANCH IN FALLSGROVE/ROCKVILE, MD. THE STAFF HER, ESPECIALLY THE MGR WERE VERY COURTEOUS & PROFESSIONAL. THE MGR AND ALL HER STAFF WERE VERY FRIENDLY, YET PROFESSIONAL. THE BRANCH WAS ALWAYS VERY WELL-LIT AND HAD A VERY BUSINESS ENVIRONMENT, YET ABOUNDED IN COURTEOUS. BEST WAS DRIVE-THRU WHEN OUR POOCH WOULD GET A COMPLIMENTARY DOG TREAT.

2 years ago

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Jerry Cantrell Louisville, KY

I have been a customer with PNC Bank for 20 years. I do all my banking through PNC Bank Fern Creek, KY. They have always been honest and helpful and have my best interest in mind. Several times an unauthorized person has attempted to use my credit card. They have always reacted promptly and protected my account. The people I deal with at PNC Bank Fern Creek are always friendly and professional!!

2 years ago

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Erinmarie Xian Seffner, FL

I did not get a SBL thru PNC after all BUT I did like the service I was given while shopping my options. I called the Loan line and spokje to someone but didnt go thru the actual process though if the need aroe again they would be a def contender.

2 years ago

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SHAN S Fayetteville, NC

Hands down one of the best banks. They have great perks like $200 sign on bonuses for qualifying direct deposits. They also have it where you can use the ATM and get just $5!!!

2 years ago Edited August 23, 2022

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Thomlyn Lovin Marietta, GA

Honestly I feel PNC Bank loans are fairly average. They allow for money to easily be paid back without hassle by just taking monthly payments out of your business checking account. When I used them I joined because they had a special offer which provided a more competitive rate, but with all the options out there I would probably go with another bank next time.

2 years ago

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BlancheL Phoenix, AZ

I am a current customer with PNC and hold a loan. I recently had a negative experience and waiting to hear back. The process is good, the customer service I received could have been better.

2 years ago

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Daniel Eibeck Wayne, PA

I appreciate how many ATMS they have posted all around and the quality of them!!

2 years ago

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Cjmac2525 Kalamazoo, MI

Very easy to work with and helped me out in a time of need.

2 years ago