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Headway Capital

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7.7

Overall Score

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Roger Jones Diamondhead, MS

I was excited to be approved for their credit line so fast. But then I looked at there interest rate 62% apr ! ! ! I did't even know that was legal. Fortunately there where other lenders actually listed here that approved us for much much much lower rates.

4 years ago

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Reply from Headway Capital

Thanks for taking the time to leave us this feedback. I'm glad to hear your business was able to find a cost effective option.

Sep. 20th, 2019

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Robert Kilmer

Didnt quite get what needed but did get most within days

4 years ago

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Livier

They have a very Convenient payment plans options,

4 years ago

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Richard Hawkins

Seem to be very good and easy to work with.

4 years ago

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Mara Denver, CO

Great Customer service, fast and upfront.

4 years ago

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Dan

Interest rate could be better but it was an easy process

4 years ago

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Reply from Headway Capital

Dan, thanks for the review and glad to hear your process was easy. While our rates are higher than traditional loans, we are a good solution for businesses in need of quick capital or those excluded from traditional financing options. Thanks for your business!

Oct. 15th, 2019

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JF

Fast, easy with a good user experience dashboard

4 years ago

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Reply from Headway Capital

Appreciate the review and feedback!

Oct. 15th, 2019

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Melvin Domengeaux

High interest rates more than I am used to.

4 years ago

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Reply from Headway Capital

Yes, our rates are higher than a traditional product but for a business who may not have access to more traditional lines of credit, we are a good fit. We will be here if you should ever need to access your line of credit again in the future!

Sep. 26th, 2019

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Palani Sakthi

I am surprised that public company has intend to hide the terms with the business customers and worst customer service

4 years ago

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Reply from Headway Capital

Thank you for the review and your feedback. We truly apologize for your poor customer experience. The team will determine the best way to update our site that makes our 2% draw fee clear. Palani, I looked into your account and I noticed that we tried to correct your poor experience by waiving the fee for your initial and future draws. If you have additional questions or would like to discuss your concerns further with someone, please contact us at or call 866.698.8494.

Jul. 25th, 2019

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Dr. Alice R Berkowitz West Hollywood, CA

Excellent Service. Zachary and Evan were both very professional. I am very pleased.

4 years ago

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Paul M Silva San Antonio, TX

love the website access to addition of credit line and service was phenomenal Dr S

4 years ago

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Barton and Sons Construction Buffalo, NY

They are there when I need them.! I needed capital to support my growth. Great customer service.

4 years ago

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Josh Anderson Orlando, FL

I love that it is so easy to receive funds and that there is no prepay penalties.

4 years ago

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Dana Carlson Belle Vernon, PA

It was easy fast efficient They were professional, friendly really to answer any and all questions!

4 years ago

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colonial towne ins. agy, llc Williamsburg, VA

Easy to work with. Great service. I would recommend them to another Business associate.

4 years ago

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Bates Electric Buffalo, NY

Great company, very professional. Approved next day, received money a day later.

4 years ago

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Vanessa Cruz Dallas, TX

Excellent customer service! I'm very happy to find a company that will help me build my company.

4 years ago

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E Palmer

Great, customer friendly web site. Instant access to current info. Good communication.

4 years ago

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Manny Fernandez Arlington, TX

Incredibly quick and easy! Looking forward to a long relationship. Thank you Headway!

4 years ago

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Krista Miller Lafayette, LA

Submitted a request and funding was in my account the next morning. Great customer service!

4 years ago

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Ben Breckenridge, CO

Applying was easy, and funding was quick. I look forward to working with Headway.

4 years ago

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Reply from Headway Capital

We're glad to hear this, thank you for your feedback Ben!

Dec. 9th, 2019

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Dee Belfast, ME

We highly appreciate the excellent service Headway Capital has provided to our small business.

4 years ago

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Reply from Headway Capital

We're glad we were able to deliver on your funding needs to pursue your growth projects Chef! Thank you for taking the time to provide us feedback.

Dec. 6th, 2019

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T Shelton Indianapolis, IN

Quick and easy approval. I supplies the requested documents and their response time was as explained.

4 years ago

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Reply from Headway Capital

Thank you T Shelton, we love hearing we are fast and easy! That is exactly what we are here for.

Dec. 6th, 2019

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Tax Masters Plus, LLC Indianapolis, IN

Capital when I needed it to help my business. Affordable monthly repayment terms I can appreciate.

4 years ago

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Reply from Headway Capital

We're glad we were able to deliver on your business capital needs! Thanks you for taking the time to provide us feedback.

Dec. 6th, 2019

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CSK SERVICES Broomall, PA

Thank you for your extra help with our Business and knowing we have this line of credit.

4 years ago

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Reply from Headway Capital

We're glad we were able to deliver on your business capital needs! Thanks you for taking the time to provide us feedback.

Nov. 20th, 2019

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Ty

Very high interest. Borrowed $10k in two weeks paid almost $1,000.00

4 years ago

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Reply from Headway Capital

Ty, I'm sorry if your interest rates were not clearly disclosed prior to making your draw. But if you should need us again, we will be here. Thanks for leaving this feedback and I will share with your service team.

Sep. 26th, 2019

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Nicholas Dickson City, PA

2% draw fee to use money we are paying interest on is ridiculous.

4 years ago

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Reply from Headway Capital

I'm sorry these terms were not clearly disclosed to you during the process. I will take that feedback and share with our team. Thank you for leaving us the review.

Sep. 20th, 2019

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Mark Athens, GA

The process was quite simple. Access to funds and knowing the costs are also easy and manageable.

4 years ago

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Reply from Headway Capital

Thank you Mark, we love hearing we are quick and easy! That is exactly what we are here for.

Nov. 22nd, 2019

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Sheryl Daake McKinney, TX

Quick approval, quick funding and excellent customer service.

4 years ago

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K.cabrera Houston, TX

Your phone representatives are very willing to help patiently.

4 years ago

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W Byrd Cotati, CA

Good people. Good Values. Wacky policies but they get it done

4 years ago

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Kevin MacNab Des Plaines, IL

Its been great. They were fantastic at helping me when we needed cash.

4 years ago

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Michael Garelick Sherman Oaks, CA

Thank you Headway for your help. It was so easy getting funds.

4 years ago

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Todd Lohman Boone, IA

Very customer friendly and easy to work with throughout the entire process.

4 years ago

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SUDEENDRA Richardson, TX

Easy to work with Application to funding. Excellent service.

4 years ago

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Camilla Crowson Omak, WA

Excellent and prompt customer service. A pleasure to do business with.

4 years ago

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Reply from Headway Capital

Thanks for the shoutout Camilla! We're glad you enjoyed working with our team.

Dec. 9th, 2019

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Martha Cypress, TX

Love the availability and convenience of drawing money when it is needed.

4 years ago

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Reply from Headway Capital

We're glad to hear this, Martha! Thank you for your feedback.

Dec. 6th, 2019

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K. L Clarence, NY

Easy to work with, fast and best way to get working capital, recommended!

4 years ago

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Reply from Headway Capital

Hi K.L, Thank you for being a valued Headway Capital Customer!

Nov. 25th, 2019

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ronald dugger

loan sharks,dishonest,would use them ever again,very misleading

4 years ago

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Reply from Headway Capital

Hi Ronald, We’re sorry to hear that you had a bad experience, and want to thank you for providing valuable feedback. Our dedicated Headway Capital Customer Service team will get in touch with you to better understand what happened. In the meantime, you can also call us at (866) 698-8494.

Mar. 9th, 2020

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Terrell Williams Columbia, MD

Cancelled access to my line of credit, I won't recommend Headway Capital to anyone. I recommend only dealing with reputable financial institutions.

3 years ago

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Reply from Headway Capital

Hi Terrell, we apologize for any inconvenience this has caused. To ensure we are making responsible lending decisions given the current circumstances around COVID-19, we have made adjustments to our process and are actively working on options to assist customers. A member of our team will be in touch with you soon. In the meantime, you can also call our dedicated Headway Capital Customer Service team at (866) 698-8494.

May. 5th, 2020

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Brian Peters Mesa, AZ

Easy to use and fast funding and a good safety net to have

4 years ago

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Bobby Andrade Auburn, WA

Fast and efficient and very easy to work with.

4 years ago

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mike Fuquay-Varina, NC

easy to work with. fast and straight forward.

4 years ago

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Artie Ercolino Millsboro, DE

Awesome customer service! Super Fast funding

4 years ago

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Rene Ramos Los Angeles, CA

Fast, simple and straightforward loan process.

4 years ago

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David Trewolla Brandon, MS

Professional, courteous and always timely efficient.

4 years ago

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Rick Christian Standard, CA

Fast, efficient and easy process, quick funding

4 years ago

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Barb Shafer Fort Collins, CO

Easy, kept in contact and extremely helpful!

4 years ago

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Terry Nazareth, PA

I only wish the payments could be spreed for a longer period of time.

4 years ago

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Reply from Headway Capital

Hi Terry, Please contact our customer service team for help with your questions:

Dec. 6th, 2019

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Modern Furniture LLC West Hollywood, CA

Very reliable, prompt, professional service.

4 years ago

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Reply from Headway Capital

Thank you for taking the time to leave us a review, we appreciate your feedback!

Nov. 20th, 2019