Headway Capital
check_circleverifiedThe Good
- Funding Options
- Functionality
- Great Security
- Funding Process
- Quick Approval
Funding Options
Headway Capital is very distinct from other small business loan lenders because it offers exclusive lines of credit. This caters to a very specific group of business owners: those who need funding up to $100,000 and who plan to pay it back in a shorter amount of time.
Unlike other business loan companies, Headway Capital offers a weekly and monthly payment option as well as 12-, 18-, and 24-month term loans. Interest is accrued on a daily basis and the customer only pays interest on what they draw.
Functionality
A benefit of Headway Capital that is quickly recognizable is the functionality of their website. The company's claim to having excellent technology and customer service seems verified by its website and how intuitive it is to use.
Security
In addition to the functionality of its site, Headway Capital makes it known throughout the site that the company places a big focus on security. The company states on its website that it is McAfee and Norton certified and it protects your information with bank-level security and 128-bit encryption.
This focus is not something that's entirely common in the industry, though it should be. With Internet security being a bigger risk than it has been in recent years, more companies should advertise their Internet security as Headway Capital does.
Funding Process
Headway Capital offers great benefits when it comes to the funding process. First of all, the lender advertises that it can disburse funding within one business day after the application has been approved. This is impeccable turnaround time and should be valued for being faster than most other companies in the industry.
The requirements to receive a line of credit from Headway Capital also seem flexible. A business only has to be in existence for one year before they can qualify for a line of credit. They also claim to take a holistic approach to evaluate applicants instead of simply looking at credit scores. This means that applicants without flawless credit can still qualify.
Approval
When approved, each applicant will be notified of the maximum amount of credit for which they qualify. Applicants are not required to take this full amount initially but will be able to come back for more funding (up to their maximum credit) if it is necessary. This flexibility is surely to be attractive to many prospective borrowers.
The Bad
- Unanswered Questions
- Not Available Nationwide
Unanswered Questions
Headway Capital offers little information about its rates on its website. Prospective borrowers need to apply before they receive more details.
However, this is common within the industry since rates depend on factors such as credit score and time in business. It should also be noted that Headway Capital still provides much more information on its website compared to other lenders.
Not Available Nationwide
Headway Capital does not offer its funding services in all 50 states. The company only offers funding in these states: Alabama, Arizona, California, Colorado, Delaware, Florida, Georgia, Idaho, Illinois, Iowa, Indiana, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Minnesota, Mississippi, Missouri, Nebraska, New Hampshire, New Jersey, New Mexico, New York, North Carolina, Oklahoma, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Virginia, Washington, Wisconsin, or Wyoming.
The Bottom Line
The bottom line about Headway Capital is that it's a great option for a specific group of businesses. The company offers flexible loan terms and loan amounts up to $100,000. From small to large loan amounts, Headway Capital is a great option as a lender because of its focus on transparency, technology, customer service, and security.
Of course, prospective borrowers will need to apply before they can find out the exact line of credit they qualify for and the subsequent interest rates. If you want to learn more about the customer experience, you can find Headway Capital reviews below.
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User Reviews
Star Rating
55 Reviews
Review Breakdown
Sentiment Criteria
Verified Customer
because they listen the proublem to good people __________________
Reply from Headway Capital
Oct 15, 2019
Thank you for the review!
Verified Customer
Works to help a company not just numbers and credit score.
Reply from Headway Capital
Oct 15, 2019
Thank you for your business!
Verified Customer
They were able to provide a better product (line of credit) than the competitors
Reply from Headway Capital
Oct 15, 2019
This is great feedback! Thanks!
Verified Customer
Interest rate could be better but it was an easy process
Reply from Headway Capital
Oct 15, 2019
Dan, thanks for the review and glad to hear your process was easy. While our rates are higher than traditional loans, we are a good solution for businesses in need of quick capital or those excluded from traditional financing options. Thanks for your business!
Verified Customer
They were prompt and legit. Everything I was explained was truth. Pete did a great job with being honest and getting me what I was looking for. Thanks
Reply from Headway Capital
Oct 15, 2019
Thanks for the review and I will be share to share your feedback with our team!
Verified Customer
Trusted a first year company with a loan
Reply from Headway Capital
Oct 15, 2019
Thanks for the review, Shana!
Verified Customer
Easy to work with - Not much paper work to get the money I needed
Reply from Headway Capital
Oct 15, 2019
We strive to be fast and easy so this is good to hear!
Verified Customer
People were nice and explained everything system was pretty easy to apply
Reply from Headway Capital
Oct 15, 2019
Thank you for taking the time to leave us this review!
Verified Customer
Fast and true to wait they say, We asked for what we needed and they made every effort to make sure they got close to wait was needed.
Reply from Headway Capital
Oct 15, 2019
Tina, glad to hear you had a smooth experience!!
Verified Customer
Quick, easy to work with and very friendly and straight forward
Reply from Headway Capital
Oct 15, 2019
Thanks for your business!!
Verified Customer
Fast, easy with a good user experience dashboard
Reply from Headway Capital
Oct 15, 2019
Appreciate the review and feedback!
Verified Customer
Courteous and did what they said they do. Promt service
Reply from Headway Capital
Oct 15, 2019
Thank you for your business, Jeff!
Verified Customer
They did everything they said they would do and for a company these days to keep their promises is Important.
Reply from Headway Capital
Oct 15, 2019
Wow, thanks for this nice review!!! We are appreciative of your business!
Verified Customer
I give a 4 because everytime I try to access my line of credit it acts like I'm applying for a new loan
Reply from Headway Capital
Oct 15, 2019
Hi Tommy, sorry for the delay in responding to this. Are you still having issues with your Account Home? I've asked about the problem you described and sounds like something does need to be reset with your account. Please call 866.698.8494 and someone in our customer service team should be able to get everything straightened out.
Verified Customer
Easy set up, approval and access; but it does take 3 or more days for your payment to post to your account. You cannot draw money until your current payment has posted.
Reply from Headway Capital
Oct 15, 2019
Hi Russ, yes there is delay between payment posting and accessing more funds. We are working on improved notifications to ensure our customers are aware of this and can plan their draw schedule effectively. We appreciate this feedback!
Verified Customer
The service was fast and friendly and no hassle at all
Reply from Headway Capital
Oct 15, 2019
Great to hear! Thanks for the review!
Verified Customer
The process was quick, painless and easy!!
Reply from Headway Capital
Oct 15, 2019
Thanks for your business and for taking the time to leave us this review!
Verified Customer
Easy loan process, great rates, great terms!
Reply from Headway Capital
Oct 15, 2019
Thanks for the kind words and we are grateful for your business!
Verified Customer
Great service. East application process and quick review/approval.
Reply from Headway Capital
Oct 15, 2019
Glad to hear you had a good experience with us! Thank you!
Verified Customer
Could not draw my money after I had paid it back
Verified Customer
Miscommunication from the original conversation
Verified Customer
Fast and easy to work with. The service rep was there every step of the way, ready to assist you. Very happy with this Company.
Reply from Headway Capital
Oct 04, 2019
Glad to hear you had a good experience! Thank you!
Verified Customer
the process was fast , easy and the interest rate was great . I was very happy with the rate could've been a higher amount but there's always next time .
Reply from Headway Capital
Oct 04, 2019
Thanks for the feedback and nice review! We will be here if you need us again in the future!
Verified Customer
Really listened and found the best loan for me.
Reply from Headway Capital
Oct 04, 2019
We are grateful to serve your business!
Verified Customer
Sincere, honest care -with speedy delivery
Reply from Headway Capital
Sep 26, 2019
Thanks for the kind words!
Verified Customer
Fast and easy financing. Hunter was very detailed in explaining my options that best fit my business.
Reply from Headway Capital
Sep 26, 2019
Thanks for the feedback. I will be sure to share with Hunter and the team!
Verified Customer
Good service, quick funding. When you need a little capital in a hurry, it's a nice option to have .
Reply from Headway Capital
Sep 26, 2019
Glad to hear everything went smoothly! Thanks for the review!
Verified Customer
I recieved the approval for the loan on August 21, 2019 and made a $1500 draw the same day. I still have yet to recieve the deposit due to bank acdcount was invalid. It's been weeks for them to research with no findings. First transaction and i am not pleased. Glad i did not NEED the money right away or i would have been in trouble.
Verified Customer
Such an Easy process. They let me know what we were approved for and the money came the next day!!
Reply from Headway Capital
Sep 26, 2019
Thank you for this nice review! Best of luck to your business!
Verified Customer
A bank''s line of credit only requires you to pay the interest monthly while this is paid off like a loan. You can continue to draw from it which is great and this was far easier to get than with a bank. They also allowed me to borrow a larger amount.
Reply from Headway Capital
Sep 26, 2019
Thank you for your detailed review. We appreciate your business!
Verified Customer
It is very user friendly and they are willing to get you the loan that fits you.
Reply from Headway Capital
Sep 26, 2019
Best of luck to your business! We will be here when you need us.
Verified Customer
Very high interest. Borrowed $10k in two weeks paid almost $1,000.00
Reply from Headway Capital
Sep 26, 2019
Ty, I'm sorry if your interest rates were not clearly disclosed prior to making your draw. But if you should need us again, we will be here. Thanks for leaving this feedback and I will share with your service team.
Verified Customer
Very simple and fast process! They asked for 2 months bank statements and that was it. The initial loan offer was honored and the money directly deposited within a couple of days. Yes the interest rate is high but the flexibility of repayment terms sealed the deal. Highly recommend!
Reply from Headway Capital
Sep 26, 2019
Thanks for this level of feedback! And glad we were a fit for your business!
Verified Customer
VERY VERY easy once approved to access funds. Great follow up!
Reply from Headway Capital
Sep 26, 2019
Happy to hear you had a good experience!
Verified Customer
High interest rates more than I am used to.
Reply from Headway Capital
Sep 26, 2019
Yes, our rates are higher than a traditional product but for a business who may not have access to more traditional lines of credit, we are a good fit. We will be here if you should ever need to access your line of credit again in the future!
Good fast service. David and Tina really helped me tru the process rapidly. I would like to say I am very happy and their services is great. I know we will have a long time relationship with Headway. I would recommend them to anyone who is looking for their services.
Reply from Headway Capital
Sep 26, 2019
We appreciate your business and this nice review! I will share with your service team!
The entire process was effortless and smooth as glass. I was able to setup an account and be approved in just one day. Once I made my first withdrawal it was in my bank the next day. My Account Manager was thorough and kind with me every step of the way. I will recommend Headway to all my business friends.
Reply from Headway Capital
Sep 20, 2019
Thanks for the kind words! We will be here whenever you need us again in the future!
I was excited to be approved for their credit line so fast. But then I looked at there interest rate 62% apr ! ! ! I did't even know that was legal. Fortunately there where other lenders actually listed here that approved us for much much much lower rates.
Reply from Headway Capital
Sep 20, 2019
Thanks for taking the time to leave us this feedback. I'm glad to hear your business was able to find a cost effective option.
I wanted to reorganize my debt in order to make some large business purchases. Headway got me approved right away for a line of credit and had the money in my account before I knew it. Everyone I spoke to was friendly and knowledgeable. I consider Headway a great resource for a small business like mine that can use quick, hassle-free funding. I will be using Headway Capital again in the future and I recommend them highly.
Reply from Headway Capital
Sep 13, 2019
Thanks for this nice review! We appreciate your business and will be here when you need us in the future!
Verified Customer
So far the funding has been great and the payment plan couldn't be better and fit my needs.
Reply from Headway Capital
Sep 13, 2019
Thanks for the review!
Headway Capital has been very responsive and their customer service cannot be beat. Their process was easy and the decision was quick
Reply from Headway Capital
Sep 13, 2019
Great to hear you had a good experience! Thanks for the kind words!
Verified Customer
We had a great experience and money come quickly with good terms!
Reply from Headway Capital
Sep 13, 2019
Good to hear this! Thanks!
Verified Customer
2% draw fee to use money we are paying interest on is ridiculous.
Reply from Headway Capital
Sep 20, 2019
I'm sorry these terms were not clearly disclosed to you during the process. I will take that feedback and share with our team. Thank you for leaving us the review.
Verified Customer
Application process was easy and received the financing in a timely manner.
Reply from Headway Capital
Aug 19, 2019
Sam - Thanks for leaving us a review! We are happy to read that you received your financing when you needed it.
Verified Customer
Awesome company to do business with. Very professional
Reply from Headway Capital
Jul 30, 2019
Carol - Thanks for an excellent review! We look forward to working with you.
Verified Customer
Headway Capitol is easy to use, great customer service.
Reply from Headway Capital
Jul 30, 2019
Angel - We always love reading that our customer service continues to be top notch. Thanks for a great review!
Verified Customer
Easy and provided what they promised. Service was fast and fair.
Reply from Headway Capital
Jul 30, 2019
David - Thank you for the review!
Verified Customer
Quick response, easy to work with, delivered within the promised timeframe.
Reply from Headway Capital
Jul 30, 2019
Amy - Our goal is to make the application process fast and funding easy, and we are happy to read that our goal met your expectations!
Verified Customer
I am surprised that public company has intend to hide the terms with the business customers and worst customer service
Reply from Headway Capital
Jul 25, 2019
Thank you for the review and your feedback. We truly apologize for your poor customer experience. The team will determine the best way to update our site that makes our 2% draw fee clear. Palani, I looked into your account and I noticed that we tried to correct your poor experience by waiving the fee for your initial and future draws. If you have additional questions or would like to discuss your concerns further with someone, please contact us at [email protected] or call 866.698.8494.
Verified Customer
Helpful in customer service, good communication and respectful.
Reply from Headway Capital
Jul 24, 2019
William - We always love hearing from happy customers, thank you for the review!