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Bath Planet

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6.0

Overall Score

Author: Kaitlyn Short

LAST UPDATED: December 2nd, 2024

Bath Planet has offered affordable bathroom remodeling services since 1999. Bath Planet prides itself in quality customer service, clear communication, reasonable prices, and a clean installation process. Bath Planet has dozens of locations across the United States, especially in the eastern states.

Bath Planet specializes in superior bath and shower bathroom products and has earned the Good Housekeeping Seal by the Good Housekeeping Institute. This means that all of Bath Planet’s acrylic products have been tested and have met the rigorous standards. 

Bath Planet offers low monthly payment plans for up to 60 months, and Senior and Military discounts are available.

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The Good

  • Wide Range of Bath Planet Services 
  • ADA Compliant Bathroom Remodel Design Options
  • Backe by the Good Housekeeping Seal
  • Custom DesignOptions
  • Bath Planet Limited Lifetime Warranty
  • One-Day Installations
  • Large Service Area
  • Generous Referral Program

Wide Range of Bath Planet Services

Bath Planet primarily focuses on baths and showers. It offers the following bathroom remodeling services and products:

  • Full bath remodel
  • Bath to shower conversions
  • Bath or shower remodeling
  • Bath or shower replacement
  • Old shower removal
  • New shower installation
  • Bath and shower wall surrounds
  • Bath and shower liners
  • Bath step-through inserts
  • Bath and shower accessories
  • Replacement of the existing bathtub
  • Walk-in tubs
  • Shower bases
  • Barrier-free showers
  • Shower door and rod replacement
  • One-day remodel for a master bath or small bath

Bath Planet also offers a wide product selection, containing a variety of patterns and colors to help tailor your bathroom remodeling project to your vision.

All bath and shower products, including tub-to-shower conversions, barrier-free showers, replacement bathtubs, and wall surrounds are constructed using Bath Planet’s high-quality, durable acrylic. This non-porous acrylic prevents buildup of dirt and grime while resisting mold and mildew growth. When you renovate your bathroom with Bath Planet, you can rest assured that your new shower or tub will be cleaner and healthier than ever before.

ADA Compliant Bathroom Remodel Design Options

Bath Planet mounted benches and seats, grab bars, walk-in tubs, and more, all meet or exceed ADA standards. Thus, customers can ensure that they will have a safe and accessible bathing area.

Backed by the Good Housekeeping Seal

The acrylic products crafted by Bath Planet have been stringently tested and evaluated, and have earned them the Good Housekeeping Seal, a trusted and widely recognized consumer symbol in North America. Good Housekeeping backs up this claim with a two-year limited warranty, meaning the Institute will replace or refund the price paid for any Bath Planet acrylic product that proves to be defective.

Custom Design Options

Bath Planet offers a variety of bathroom features, including the following, which can be easily customized:

  • Wall surrounds — over 25 unique colors and 15 patterns available, including both simulated and laser-etched designs
  • Shower curtains — various metal finishes available
  • Grab bars — various metal finishes available
  • Shower doors — various metal finishes available
  • Shower pans — over 20 unique colors to match or contrast surroundings available

Bath Planet Design Consultants work with homeowners to match your wants and needs for the perfect look. 

Limited Lifetime Warranty

All Bath Planet acrylic remodeling products are covered by a limited lifetime warranty, ensuring that your bathroom systems and products are protected for as long as you own your home. Bath Planet goes a step further and will transfer your warranty to a new owner if you sell your home within two years of the installation of your new bathroom, adding value to your home if you choose to sell within that two-year timeframe.

One-Day Installations

Bath Planet products and training by manufacturer experts means that an installation can often be completed in as little as one day without sacrificing quality in build or aesthetics. If a project is more involved or at a larger scale, the Bath Planet Design Consultant will estimate how many days are needed to complete the remodel. 

Large Service Area 

Finding an authorized Bath Planet dealer is easy. With over 100 locations across 46 states and parts of Canada, homeowners can find access to quality Bath Planet products almost anywhere.

Generous Referral Program

Bath Planet also has a generous friends and family referral program — if a customer refers someone else to Bath Planet, each person receives a $100 discount.

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The Bad

  • Must Ask for Quote

Must Ask for Quote

Pricing information is not readily available online. Interested customers must provide contact information to get a quote. Some sources say the remodel will cost you $6,000–$15,000.

Because renovations span from small bathroom remodels to complete overhauls, the cost variance is too much to list standard price thresholds. Customers should keep in mind that the cost of remodeling service varies greatly on the type of materials, plumbing rearrangements, and overall size of the bathroom.

Customers expressed that they understand the variances of bathroom renovations can make it difficult to deliver an exact quote. However, it would be helpful if Bath Planet could include some general pricing information on the website. That way, potential customers can have a pretty good idea of what they're getting into (financially) before the renovations start.

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The Bottom Line

Bath Planet is an excellent choice when choosing a company for bathroom remodeling. It offers high-quality products that are Good Housekeeping Institute approved, free design help, and excellent customer service.

The majority of reviews on BestCompany.com reveal that customers are generally happy with the quality of the tubs, the professionalism of the company representatives, and the installation process. 

One downside is that pricing information is only available to customers by asking for a quote. However, this is likely due to variations in prices depending on the products and services requested.

There also have been some complaints against the company’s sales team. Some customers felt that the sales representatives were a bit pushy and they felt pressured to make a purchase before they were truly ready. While this is not everyone’s experience — and may just depend on the sales team representative —  it is something to consider before contacting the company directly (especially if you’re not ready to buy and are just looking to get a quote).   

Overall, customers looking for an affordable, quality bathroom remodel should definitely consider Bath Planet. For more information, read some of Bath Planet's reviews below.

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Star Rating

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3.8

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150 Reviews

Review Breakdown

5 grade

55%

4 grade

13%

3 grade

6%

2 grade

8%

1 grade

19%

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Value

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Quality

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Service

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Arlene

I am handicapped and I saw them in a home show in Hampton Falls so that's why I went with them to redo my shower. It took them so long; the original projection time was two weeks and it went on for five or six weeks. It was a long period of time for the large amount of money I am spending but overall, I am satisfied with it.

6 years ago

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Ron Eugene, OR

I felt like what we got wasn't as deep as what we were expecting. The sales person told us that he would come back come by and see our installation after it was completed and all we had to do was call. We have called him twice and he has yet to come by and that was so a little over a year ago when this was done.

6 years ago

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Larry

I think it was a little high priced. It was a beautiful experience, the bathroom is wonderful but I wish they would come back and finish what they started. I thought it was going to be different than what it was. The glue on the bottom is already coming off.

6 years ago

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Teresa Tulsa, OK

Had my bathroom remolded the week before Christmas , only have one bathroom & it took a week , we felt with it , but was also told we could buy what we wanted & they would install , not true so we took toilette back , they sold us a toilette for like 600.00 , i have to plunge it everyday , to get it to flush , never had that probably with my cheap toilette & sent in pictures of tile and wall tile being all measured wrong , it is now end of Feb. & We keep getting told next week they will fix it . But next week never happens it's been 2 months. The guy that did work was nice but when you pay 9,000.00 u don't want tile that you cover up because tile is cut wrong. I will keep on bugging them till it is fixed .

5 years ago

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Reply from Bath Planet

Thank you for writing Bath Planet Corporate to let us know about your concerns. Our dealers pride themselves on providing the best products and customer service in the bath remodeling industry. Our goal is to resolve the issue, so you are 100% satisfied. Please call our Corporate Office at 800-963-8827 and ask for Tammy in Customer Care for further assistance.

Jan. 8th, 2021

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Annette S. Washington, DC

I should of asked more questions but will leave it at that. I am now dealing with a $29 activation fee for a credit card that we did not want, and did not approve to be activated. We have paid 17k off in 15 months and now receive a bill for $29 threatening to charge interest if not paid. We never activated the credit card! We will not use Planet Bath again.

4 years ago

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Tami Windom, MN

High pressure salesman and I caved. Very expensive. I decided to back out and now I haven't heard a word about cancelling my order. I feel like they want to ignore me so it goes past the 3 day cancellation time frame that is allowed.

5 years ago

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Reply from Bath Planet

Thank you for writing Bath Planet Corporate to let us know about your installation concerns. Our dealers pride themselves on providing the best products and customer service in the bath remodeling industry. Our goal is to resolve the issue, so you are 100% satisfied. Please call our Corporate Office at 800-963-8827 and ask for Tammy in Customer Care for further assistance.

Jan. 8th, 2021

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Ruben

We had some issues and they have to come back and fix it. It took longer than it's supposed to which made me upset.

6 years ago

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Jackie

I had two bathrooms done. One bathroom was good and the other wasn't.

6 years ago

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Wanda

The clean up after the installation was very good.

6 years ago