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5.5

Overall Score

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Nathan Layton, UT

I opened up a rewards card with them and I tend to always use this card whenever we go somewhere. They are great with customer service as well.

6 years ago

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Darleen

Great bank to have! Customer service is excellent!

6 months ago

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Amanda George IL

Anything by capital one is awful. Their cards,banks, loans, etc. High interest rates even with good credit, low credit limits, and fraudulent pay back system.

10 months ago

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Robert Mott Bellevue, MI

I love Capital Ones website. I also like the Capital One shopping app that saves me money.

1 year ago

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Sara Monrovia, IN

Terrible customer service. Would rather point out fine print on their paperwork then take care of the customer. Even if you are a long standing customer that makes their payments on time. Another money hungry corporation.

4 years ago

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Bruce Knipe

Highest cash back rewards without type of outlet or product limitations. Great website and alerts.

5 years ago

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CAROLE SCOVILLE Pleasant Grove, UT

Absolute best cashback program for business card users - can't beat a straight up 2% cash back on everything!

5 years ago

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C. McDaniel Atlanta, GA

They're ok, not wild about credit card companies, but opened a savings account just for myself, and it's ok

1 year ago

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Sarah lawson Managua, MN

I got capital ones silver credit card and the cashback has been phenomenal, best credit card yet!

4 years ago

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Cole Bailey Houston, TX

Bank has nice features on their mobile app, friendly customer support enjoyed spending time at the bank.

4 years ago

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Warrec Verona, PA

Banking tools are useful but their APR is criminal. have been a loyal customer for almost 10 years, why has my APR never been offered to be reduced?

5 years ago

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Jessica McAdory Plano, TX

No fees great customer service! App works great!

1 year ago

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Sathvik Aithala Portland, OR

Great bank, the online portal is very easy to use.

1 year ago

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Jadon Barre Dallas, TX

I had bad experiences with this bank. I got my credit card scanned by a thief and I’m out $200. They just act like nothing happened.

4 years ago

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Jack Dean Norcross, GA

Not many local branches to get help with transactions. ATM fee was higher than others

4 years ago

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Courtney Mcmillan Canton, OH

Upfront on all charges, great customer service

5 years ago

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Daniel

Very good bank provides me with the information I need

6 years ago

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Mark Lawrence

In every aspect, they exhibit professionalism and courtesy

6 years ago

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Brandon Maughan Lehi, UT

I love the Double Rewards. Great options for redeeming points as well!

6 years ago

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Sadie Scoville Pleasant Grove, UT

My mom uses capital one and she really likes all the cash back that she gets.

5 years ago

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Jeri Basko Lebanon, ME

They are a good online bank and responsive when I have had questions.

6 years ago

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Steve Dilbeck Joshua, TX

Regardless of perfect payment history they will never give a line of credit increase

5 years ago

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Michael Ogden, UT

I love this card for the fact that I can get 2% cash back.

6 years ago Edited September 14, 2021

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Dale Zollinger Kaysville, UT

Hard to work with when you run into a problem.

6 years ago

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MBA Dallas, TX

Customer service never listens to questions.

1 year ago