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5.5

Overall Score

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Jowara Morgande

Great company with really good customer service. They are wonderful for reaching financial goals.

1 year ago Edited October 19, 2023

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Robert Mott Bellevue, MI

I love Capital Ones website. I also like the Capital One shopping app that saves me money.

2 years ago

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Sara Monrovia, IN

Terrible customer service. Would rather point out fine print on their paperwork then take care of the customer. Even if you are a long standing customer that makes their payments on time. Another money hungry corporation.

5 years ago

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Bruce Knipe

Highest cash back rewards without type of outlet or product limitations. Great website and alerts.

6 years ago

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CAROLE SCOVILLE Pleasant Grove, UT

Absolute best cashback program for business card users - can't beat a straight up 2% cash back on everything!

6 years ago

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Amanda George IL

Anything by capital one is awful. Their cards,banks, loans, etc. High interest rates even with good credit, low credit limits, and fraudulent pay back system.

1 year ago

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C. McDaniel Atlanta, GA

They're ok, not wild about credit card companies, but opened a savings account just for myself, and it's ok

1 year ago

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Sarah lawson Managua, MN

I got capital ones silver credit card and the cashback has been phenomenal, best credit card yet!

4 years ago

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Cole Bailey Houston, TX

Bank has nice features on their mobile app, friendly customer support enjoyed spending time at the bank.

4 years ago

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Warrec Verona, PA

Banking tools are useful but their APR is criminal. have been a loyal customer for almost 10 years, why has my APR never been offered to be reduced?

6 years ago

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Darleen

Great bank to have! Customer service is excellent!

1 year ago

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Jmac Plano, TX

No fees great customer service! App works great!

2 years ago

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Sathvik Aithala Portland, OR

Great bank, the online portal is very easy to use.

2 years ago

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Jadon Barre Dallas, TX

I had bad experiences with this bank. I got my credit card scanned by a thief and I’m out $200. They just act like nothing happened.

4 years ago

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Jack Dean Norcross, GA

Not many local branches to get help with transactions. ATM fee was higher than others

4 years ago

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Courtney Mcmillan Canton, OH

Upfront on all charges, great customer service

6 years ago

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Daniel

Very good bank provides me with the information I need

6 years ago

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Mark Lawrence

In every aspect, they exhibit professionalism and courtesy

6 years ago

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Brandon Maughan Lehi, UT

I love the Double Rewards. Great options for redeeming points as well!

7 years ago

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Sadie Scoville Pleasant Grove, UT

My mom uses capital one and she really likes all the cash back that she gets.

6 years ago

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Jeri Basko Lebanon, ME

They are a good online bank and responsive when I have had questions.

6 years ago

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Steve Dilbeck Joshua, TX

Regardless of perfect payment history they will never give a line of credit increase

6 years ago

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Michael Ogden, UT

I love this card for the fact that I can get 2% cash back.

6 years ago Edited September 14, 2021

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Dale Zollinger Kaysville, UT

Hard to work with when you run into a problem.

7 years ago

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MBA Dallas, TX

Customer service never listens to questions.

1 year ago