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iLending

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5.7

Overall Score

Author: Kaitlyn Short

LAST UPDATED: October 18th, 2025

Every month, iLending helps thousands of people refinance their auto loans by connecting them with various banks and credit unions in its network. An iLending loan can save you an average of $145 per month*.

Something to keep in mind before working with iLending is the company's qualifications. You will need to have a credit score of at least 560 to be eligible for refinancing and you must be at least 18 years of age or the state minimum (whichever is higher). Loan amounts are from $7,500 to $80,000.

iLending is a Better Business Bureau accredited business, a multi-year winner in the Denver Business Journal Top Places to Work, winner of the 2018 Better Business Bureau Torch Awards for Business Ethics in the large business category, and one of the Inc. 5,000 fastest-growing private companies in the nation. 

*This value was calculated by using the average monthly payment savings for all iLending clients from June 1, 2021, through November 30, 2021.

Keep reading for pros and cons, and iLending reviews from real customers.

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The Good

  • Lower-Than-Average Interest Rates
  • Good Option for High-Mileage Vehicles
  • No Fees
  • Dedicated Loan Consultant
  • iLending Gives Back

Lower-Than-Average Interest Rates

iLending offers rates as low as 1.99 percent, much lower than the industry average and other competing auto refinance companies. For example, Auto Approve offers rates as low as 2.25 percent and RefiJet offers rates as low as 2.49 percent.

The company works with a variety of banks and credit unions, allowing you to pick the best lender and rates for your needs. Plus, once you find a lower rate, iLending will lock that rate in for the complete loan term, resulting in predictable and affordable payments month after month. 

Good Option for High-Mileage Vehicles

iLending is a good option for those with high-mileage vehicles. The company will consider auto loan refinance applications for vehicles with up to 150,000 miles.

No Fees

The company does not charge an application fee, origination fee, or prepayment fee. 

Dedicated Loan Consultant

iLending strives to create real and personal relationships with each of its customers by assigning a personal loan consultant to each client. Consultants are there to answer questions, negotiate rates, and find the best auto refinance loan option for you. 

All of iLending's loan consultants go through an extensive six-week training program to learn how they can better assist clients and provide superior customer service.

iLending Gives Back

In 2009, iLending created The Butterfly Foundation, an organization committed to supporting people who have suffered severe loss, illness, or other hardship. The foundation has helped widows, cancer survivors, children and families, and has given away over $100,000 to individuals and charities.

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The Bad

  • No Loan Terms Available Online
  • Long Application Process
  • Must Have a Verifiable Source of Income

No Loan Terms Available Online

Loan terms offered by iLending are not available on its website because terms will vary depending on your credit situation, your vehicle, and the lender that you choose from the company's network. However, because iLending works with multiple lenders this means that you will be evaluated on more than just your credit score, and you will be able to choose the best lending option for you.

Long Application Process

While iLending offers an online form to begin your auto refinancing journey, some consumers may be frustrated with the overall process.

Getting a quote from iLending starts with consumers entering in some general contact details, vehicle details, and loan details. However, when filling out the form, keep in mind that your vehicle must be a 2011 or newer, or have fewer than 150,000 miles on it, and you must have more than $7,500 remaining on your current car loan. 

After entering the information, you will then receive an email stating that your personal loan consultant will be in contact with you in the next 24 hours. During this call, you'll need to be ready to discuss your financial goals and reasons for refinancing, personal information, including current employment, your vehicle information, as well as your current loan information. 

This may be frustrating to some people, as other companies will simply generate a list of all possible options and allow users to browse the loan options online immediately after entering their information. This format is generally preferred since it also allows users to view multiple options and compare rates, term lengths, and monthly payments without having the pressure of a company representative waiting for an answer.

Must Have a Verifiable Source of Income

iLending only considers borrowers who have a verifiable source of income, but the company does not disclose a minimum annual income requirement.

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The Bottom Line

iLending is a national leader in auto refinancing. While the company has several additional services, such as GAP Waiver and extended warranties, iLending specializes in auto loan refinancing, but could be your one stop for various auto needs. 

Consumers should keep in mind that a credit score of at least 560 is required and you need to be 18 years or older to qualify.

The company doesn't have an origination fee and is a great option for those with high-mileage vehicles. In addition, iLending has competitively low interest rates, as low as 1.99 percent APR, allowing you to save more money on monthly payments and throughout your refinancing experience as a whole. Based on these offerings and majority positive customer reviews, we recommend iLending for your auto loan refinancing needs.

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Star Rating

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4.9

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154 Reviews

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5 grade

93%

4 grade

4%

3 grade

1%

2 grade

1%

1 grade

1%

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Review Source

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Sabrina Gilbert TX

Ironically enough I got a link to leave a review for iLending the same day I received the statement for my new auto refinance loan. You could imagine my surprise when my new auto loan is $1,000 more than my original pay off amount. As one would I was vey confused “what is the mistake here”. I reviewed the loan documents and there its is, a $449 iLending fee, and 2 others as well, adding ONE THOUSAND dollars to my original loan amount, that was NEVER verbally disclosed to me throughout the entire process. In fact, when I was signing the documents I was very rushed though the process 17+ pages done and signed in maybe 1 minute 30 seconds. Boom boom done. And NOW I see why. Who would EVER refinance and add MORE negative equity to their vehicle. At any point if this fee HAD BEEN disclosed to me I would HAVE NOT refinanced. This is completely dishonest and very unprofessional to not discuss and disclose such an expensive fee. And of course when I call today no representative is available. I’m beyond upset and I will never ever recommend anyone to refinance with iLending

2 years ago

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Lu Prickett Salt Lake City, UT

I placed an inquiry through Lending Tree, and Ryan R, of iLendingDIRECT, contacted me via text. We exchanged a few messages, but when I told him that I needed the whole process to be done via text or email, he completely ghosted me. To not be willing to use the tools at hand to accommodate someones hearing or speech loss is selfish and ablest.

4 years ago

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Reply from iLending

Hello! We need to gather some additional information from you in order to locate your file and work on a resolution. Could you please provide us with the phone number and/or email address that you used when working with our loan consultants? From there, our Customer Service team will be able to review your comments and work with you toward a resolution You may also reach out directly to our Customer Service team by emailing customerservice@ilendingdirect.com or calling 303-862-3309. Thank you for the opportunity to investigate this manner.

Jun. 16th, 2021