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AUTOPAY

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7.0

Overall Score

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Review Source

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Cece Barnard Candler, NC

Blake R at Autopay helped us very quickly and easily get a refinance loan, lowering our interest rate and monthly payment! A wonderful experience!

4 years ago

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Reply from AUTOPAY

Thanks for the review, Cece! I'm very glad we were able to save you some money by getting you into a better loan. Thanks again for choosing AUTOPAY!

Dec. 1st, 2021

star star star star star

Wilman Chavez

Did everything they said were very informative

4 years ago Edited January 10, 2024

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Reply from AUTOPAY

Wilman, thank you so much for the great review and for choosing AUTOPAY!

Dec. 1st, 2021

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star star star star star

Reginald Phillips Houston, TX

They worked very fast to refinance my vehicle. I still waiting on what the payment due date. I need how to make the payment.

4 years ago

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Reply from AUTOPAY

Fantastic! Thank you for sharing your experience with AUTOPAY!

Nov. 19th, 2021

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star star star star star

Kimberly Clarke Glen Burnie, MD

I liked that everything was done for me. A quick conversation and I sent and signed some documents and it was all done! Great experience 👍

4 years ago

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Reply from AUTOPAY

Thanks for the positive feedback Kimberly! Cheers, AUTOPAY!

Nov. 19th, 2021

star star star star star

Ricco Harris Grovetown, GA

Great customer Service. I was guided every step of the way. I was never uninformed. Just so helpful with dropping my APR and loan payments. Amazing !

4 years ago

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Reply from AUTOPAY

Perfect, Thank you,! Customers are first! Thank you for sharing your feedback!

Nov. 19th, 2021

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star star star star star

Julia Alverez Winchester, CA

Very helpful. Didn’t have no problems with them, all my paper work got sent out pretty quick and refinanced my pretty fast.

4 years ago

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Reply from AUTOPAY

Thanks for the positive feedback! Cheers, AUTOPAY!

Nov. 19th, 2021

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Tommy Slupski

Got a letter in the mail stating that they could lower monthly payments. Only to waste multiple days for them to tell me it'll go up by $200.

4 months ago

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star star star star star

Steve Del Mar, CA

Helpful, informative without being pushy

3 years ago

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Reply from AUTOPAY

Thank you Steve for the great review. So glad you were pleased.

Sep. 23rd, 2022

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star star star star star

Christina Baxter, TN

They are very friendly. Very easy to to work with.

3 years ago

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Reply from AUTOPAY

Great to hear Christina. So glad when our customers are happy.

Sep. 23rd, 2022

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star star star star star

Stassey acosta Phoenix, AZ

Very kind and helpful throughout the whole process

3 years ago

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Reply from AUTOPAY

Hello Stassey. We are here anytime you need us.

Sep. 23rd, 2022

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star star star star star

Lori Murray Hemet, CA

Bend over backwards to find you a good rate and financing

3 years ago

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Reply from AUTOPAY

Awesome review Lori! Thank you.

Sep. 23rd, 2022

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star star star star star

Anthony M Imperato Williamstown, NJ

It was easy to apply and no hassle during application.

3 years ago

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Reply from AUTOPAY

Thank you Anthony! That is what we like to hear.

Sep. 15th, 2022

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star star star star star

Janine Cappel Cary, NC

She took time to answer all my questions, veryKnowledgeable

3 years ago

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Reply from AUTOPAY

Thanks Janine! We are always here to assist in any way.

Sep. 15th, 2022

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star star star star star

Krisha Sexton Riverside, CA

Very helpful and communication was superb

3 years ago

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Reply from AUTOPAY

Awesome Krista! We love happy customers.

Sep. 15th, 2022

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star star star star star

Juan chavez Weatherford, TX

Excellent service overall very professional

3 years ago

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Reply from AUTOPAY

Thank you Juan. Our customers are our #1 priority.

Sep. 15th, 2022

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star star star star star

Trudy Youngstown, OH

I love that I can get my products and pay later

3 years ago

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Reply from AUTOPAY

Thank you Trudy for taking the time to leave feedback. We appreciate you.

Sep. 15th, 2022

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star star star star star

Kristen Cancino Greeley, CO

Very communicative, quick and made it easy for me!

3 years ago

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Reply from AUTOPAY

So glad you were pleased Kristen. We are here to help anytime.

Sep. 15th, 2022

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star star star star star

Christel Gibson Chatsworth, GA

They did everything possible to help me.

3 years ago

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Reply from AUTOPAY

Thank you for your review Christel, if we can help in the future we would love to help again!

Sep. 8th, 2022

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star star star star star

Francisco Martinez Altadena, CA

Great customer service and follow-through

3 years ago

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Reply from AUTOPAY

Thank you for your review Francisco, we pride ourselves on our follow through!

Sep. 8th, 2022

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star star star star star

Kelly OCallaghan Meridian, ID

Very easy process and the staff are great

3 years ago

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Reply from AUTOPAY

Thank you so much for your review Kelly! As a member of the staff we appreciate it!

Sep. 8th, 2022

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star star star star star

Lacee Romas Oran, MO

Very easy to work with, helpful, answered my questions

3 years ago

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Reply from AUTOPAY

We greatly appreciate your review and are so happy we could assist!

Sep. 8th, 2022

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Felicia Lotts Sugar Land, TX

Very helpful everyone was good I would refer to a friend

3 years ago

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Reply from AUTOPAY

That's is the best kind of referral and we would love it! Thank you so much Felicia!

Sep. 8th, 2022

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star star star star star

Teresa Dover Maysville, GA

Very nice guy and took care of everything!

3 years ago

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Reply from AUTOPAY

Teresa we are so glad that we could be of assistance to you !

Sep. 8th, 2022

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star star star star star

Keona Smith Hammond, LA

Took care of my situation very good and in a timely manner

3 years ago

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Reply from AUTOPAY

Thank you for the five star review Keona, we are so happy we could improve your situation!

Sep. 8th, 2022

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Blake Germaine Filer, ID

Great option, and happy I learned about your service through creditkarma

3 years ago

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Reply from AUTOPAY

Thank you Blake! We are very glad we could help and that the process was simple!

Sep. 8th, 2022

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star star star star star

Kevin

It was good. They are responsive and caring.

3 years ago

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Reply from AUTOPAY

Thank you for amazing review Kevin! We appreciate your support!

Sep. 7th, 2022

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Selena

I worked with Carrie and she was a good communicator, explained things well.

3 years ago

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Reply from AUTOPAY

Hi Selena, thank you for the positive feedback! It means a lot to us!

Sep. 3rd, 2022

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star star star star star

Kim Zang Bowling Green, MO

Professional. Helped us with the refinance of our SUV.

3 years ago

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Reply from AUTOPAY

Hi Kim. We love helping our customers with their refinancing. Thank you for the feedback.

Sep. 1st, 2022

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Sebastian

Communication with Autopay was great.

3 years ago

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Reply from AUTOPAY

This is great to hear Sebastian! We appreciate you sharing.

Sep. 1st, 2022

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star star star star star

David

They stay in touch an have very good communication.

3 years ago

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Reply from AUTOPAY

Thank you David. Good communication is key here at Autopay.

Sep. 1st, 2022

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star star star star star

Jacob

Every time I have a question they help out.

3 years ago

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Reply from AUTOPAY

Thank you Jacob. Glad we could get you taken care of and your questions answered.

Sep. 1st, 2022

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Anonymous

My new rate is lower than what I had at first.

3 years ago

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Reply from AUTOPAY

Hi! We are so happy that we got you a new lower rate, we hope you have a great day!

Aug. 30th, 2022

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star star star star star

Joshua

AutoPay is affordable, they have the best rates.

3 years ago

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Reply from AUTOPAY

Hi Joshua, great to hear we were able to help you save! Thank you for sharing your experience!

Aug. 30th, 2022

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star star star star star

Richard

It came with a lot of perks and a lot of coverages.

3 years ago

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Reply from AUTOPAY

Hello Richard. Thank you for sharing. Enjoy those perks!!

Aug. 31st, 2022

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star star star star star

Sara

AutoPay's customer service was very prompt.

3 years ago

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Reply from AUTOPAY

Outstanding! Thank you for sharing your feedback, Sara!

Aug. 30th, 2022

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star star star star star

James

It's convenient. I don't have to worry about payments.

3 years ago

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Reply from AUTOPAY

Thank you James. Thrilled to hear we helped to make things a bit easier.

Aug. 31st, 2022

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star star star star star

Latoria Russell Douglasville, GA

My rep was very nice, quick, professional

3 years ago

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Reply from AUTOPAY

That is great to hear Latoria. We will share your feedback with your representative. Thank you.

Aug. 31st, 2022

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star star star star star

Odessa Reed Houston, TX

They worked hard to get me a finance company

3 years ago

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Reply from AUTOPAY

Thank you Odessa. We are always working hard for our customers.

Aug. 31st, 2022

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star star star star star

Ray

They were very informative. Very reputable company

3 years ago

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Reply from AUTOPAY

Hello Ray. What a compliment from you. Thank you for sharing your experience.

Aug. 23rd, 2022

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star star star star star

Eugene Lawson Southington, CT

The service and attention to my account was amazing.

3 years ago

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Reply from AUTOPAY

Thanks for the positive feedback Eugene! Cheers, AUTOPAY!

Jul. 7th, 2022

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star star star star star

Patrick McGuire Winter Haven, FL

Found a better interest rate that I was approved for.

3 years ago

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Reply from AUTOPAY

Perfect! Thank you,! We appreciate you sharing!

Jun. 23rd, 2022

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star star star star star

Tara Dickerson Woodbridge, VA

Auotopay handled my refinance swiftly with no issues.

3 years ago

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Reply from AUTOPAY

Awesome! We appreciate you sharing Tara!

Jun. 23rd, 2022

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star star star star star

Ramon H Marquez Chula Vista, CA

Peyton F was excellent the service, quality was awesome

3 years ago

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Reply from AUTOPAY

Fantastic!, Thank you for sharing your experience! We will pass along your feedback!

Jun. 23rd, 2022

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star star star star star

Emily Goddard Kansas City, MO

The loan officer was great to work with.

3 years ago

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Reply from AUTOPAY

Thanks for the positive feedback Emily! Cheers, AUTOPAY!

Jun. 23rd, 2022

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star star star star star_border

Emmanuel Addo Trenton, NJ

just was quick and helpful very easy to go through the process

3 years ago

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Reply from AUTOPAY

Perfect! Thank you,! We appreciate you sharing!

Jun. 23rd, 2022

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star star star star star

Thompson Mancos, CO

Courteous, helpful, answered questions, addressed concerns

3 years ago

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Reply from AUTOPAY

Outstanding! Thank you for sharing your feedback!

Jun. 17th, 2022

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star star star star star

Cesar Katy, TX

Awesome service for what they do and hard work..

3 years ago

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Reply from AUTOPAY

Perfect, thank you, Cesar! Customers are first! Thank you for sharing your feedback!

Jun. 17th, 2022

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star star star star star

Rudolf Bartolpome Temple City, CA

Easy to deal. Very good customer service. They are honest.

3 years ago

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Reply from AUTOPAY

Very nice to hear this from our customer. Thank you for trusting AUTOPAY Rudolf.

Jun. 17th, 2022

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Jason Quintana Las Vegas, NV

This company disburse payment odd and don't allow you to self manage your account anytime you want to pay principal payment you have to call them in.

3 years ago

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Reply from AUTOPAY

Good evening Jason,
We don't generally take monthly payments, but if you would like to have a more detailed conversation about this issue please reach out to us at save@autopay.com. We look forward to hearing from you and have a great day!

Jun. 16th, 2022

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star star star star star

Shirley A Johnson The Colony, TX

they made the process very understandable for me.

3 years ago

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Reply from AUTOPAY

Hello Shirley! Thank you for your feedback! We appreciate your business!

Jun. 3rd, 2022