Name: AUTOPAY
Rating: 1.2

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Verified Customer

star star star star star

Hector Salcido Pomona, CA

The customer service was great. The entire process was fast and friendly

4 years ago

Reply from AUTOPAY

This is great to hear, Hector! Thank you for your business.

Dec. 6th, 2021

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Verified Customer

star star star star star

Ryan Walker West Palm Beach, FL

Very professional an easy to speak with also very informative

4 years ago

Reply from AUTOPAY

Thanks for the awesome feedback, Ryan! We are so glad we could help. Thanks for choosing AUTOPAY!

Dec. 6th, 2021

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Verified Customer

star star star star star

KATHY MORROW Ocala, FL

By far the best customer service ever had Ashly D was the best

4 years ago

Reply from AUTOPAY

Thank you for sharing your experience, Kathy, and for choosing AUTOPAY. We'll make sure to pass your feedback along to Ashly.

Dec. 6th, 2021

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Verified Customer

star star star star star

Tyson Rohrbach Stafford, VA

Good customer service friendly service and have a positive attitude

4 years ago

Reply from AUTOPAY

Perfect, Thank you,! Customers are first! Thank you for sharing your feedback!

Dec. 1st, 2021

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Verified Customer

star star star star star

Sandra Espino Van Nuys, CA

Was vertical easy and fast and Mr Christopher P was very helpful.

4 years ago

Reply from AUTOPAY

Thanks for the review, Sandra! I'm glad we were able to make the process so easy. We'll pass this along to Christopher!

Dec. 6th, 2021

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Verified Customer

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Thomas Lawson Strafford, MO

They found me a lower payment. With a lower interest rate.

4 years ago

Reply from AUTOPAY

I'm so glad we were able to save you some money, Thomas! Thank you for refinancing with AUTOPAY.

Dec. 1st, 2021

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Verified Customer

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Jonathan Norton Rio Rancho, NM

They were very nice and efficient and got me approved in about a week

4 years ago

Reply from AUTOPAY

Jonathan, this is great feedback! Thank you so much for your review, and for choosing AUTOPAY!

Dec. 1st, 2021

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Verified Customer

star star star star star

Maria l rivera Clewiston, FL

Easy to work with/ reliable / kept me updated throughout the entire process

4 years ago

Reply from AUTOPAY

Maria, I'm so glad we were able to provide such a great experience! Thank you so much for your review.

Dec. 1st, 2021

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Verified Customer

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Lucio Vasquez Parlier, CA

Had an awesome experience and customer service was excellent

4 years ago

Reply from AUTOPAY

We're so glad to hear about your great experience, Lucio! Thank you for your review and for choosing AUTOPAY.

Dec. 1st, 2021

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Verified Customer

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C. Hunter Yonkers, NY

Their representative was very patient, helpful and diligent

4 years ago

Reply from AUTOPAY

This is great to hear! Thank you so much for the great review and for choosing AUTOPAY.

Dec. 1st, 2021

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Verified Customer

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Brittany Bradshaw Willard, NC

Competent personable, took the time to make sure I had what I needed.

4 years ago

Reply from AUTOPAY

Thank you for the great review, and for refinancing with AUTOPAY!

Dec. 6th, 2021

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Verified Customer

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Bryson Fenimore Tooele, UT

Customer service representative was amazing very helpful and patient

4 years ago

Reply from AUTOPAY

Thanks for your business and your review, Bryson!

Dec. 6th, 2021

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Verified Customer

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Trina S Robinson Los Angeles, CA

Auto pay is very patient with me and Very knowledgeable of my needs and wants.

4 years ago

Reply from AUTOPAY

Trina, I'm so glad you had an excellent experience. Thanks for sharing!

Dec. 6th, 2021

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Verified Customer

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Henry S Hernandez Fontana, CA

They have great customer service, they have helped me through the whole process of refinancing

4 years ago

Reply from AUTOPAY

Hello, Henry, and thank you for sharing your experience! I'm so glad we were able to assist you. If you have any other questions, just let us know.

Nov. 2nd, 2021

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Verified Customer

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Don Murfreesboro, TN

Excellant company to do business with. Professional and knowledgeable

4 years ago

Reply from AUTOPAY

Hi, Don, I'm so glad we were able to help! Thank you for choosing AUTOPAY, and for this excellent review.

Nov. 2nd, 2021

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Verified Customer

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David Council Bluffs, IA

Great customer service. Very knowledgeable staff, and very helpful

4 years ago

Reply from AUTOPAY

Thanks for this awesome review, David! Thank you for refinancing with AUTOPAY.

Oct. 25th, 2021

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Verified Customer

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Ramon R Barrientez Liberty Hill, TX

Great professional! Great experience.Great people to work with!

4 years ago

Reply from AUTOPAY

Ramon, thank you for the great review, and for refinancing with AUTOPAY! We love getting feedback like this.

Oct. 25th, 2021

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Verified Customer

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Sonia E Capetillo Laredo, TX

All my questions were answered. Very nice customer service

4 years ago

Reply from AUTOPAY

This is great to hear, Sonia! Thank you for picking AUTOPAY for your refinance.

Oct. 26th, 2021

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Verified Customer

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Jennifer Williams Brooklyn, NY

The customer service was excellent. Staff was knowledgeable of the process.

4 years ago

Reply from AUTOPAY

Thank you, Jennifer! This is the kind of review we strive for. Thank you for refinancing with AUTOPAY!

Oct. 26th, 2021

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Verified Customer

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U West Richland, WA

So easy to use to apply, sign documents, and refinancing went very quickly

4 years ago

Reply from AUTOPAY

Fantastic! Thank you for choosing AUTOPAY!

Oct. 25th, 2021

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Verified Customer

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Arron p New York, NY

Very helpful fast working I was actually surprise thought it would been harder

4 years ago

Reply from AUTOPAY

Amazing, Arron! Thank you for sharing your feedback with us! This is what we strive for!

Oct. 25th, 2021

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Verified Customer

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Datija Veal Atlanta, GA

I never got a welcome letter so I dont know anything. when is my payment? and when trying to contact customer service, they told me they cant send me a welcome letter. what??

4 years ago

Reply from AUTOPAY

Hell Datija, We are sorry to hear of this communication error. We would love to help you with this. Please call your customer success department at 844-290-5731. Unfortunately, we are not the new lender and can not send anything on their behalf but please call so we can help you finish the transition to your new lender.

Oct. 25th, 2021

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Verified Customer

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Don Ruiz Houston, TX

Very pleased with the assistance and quickness to complete the process.

4 years ago

Reply from AUTOPAY

Outstanding! Thank you for sharing your feedback!

Oct. 25th, 2021

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Verified Customer

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Ester capella Burnsville, MN

Great service and fast they help me out a lot very fast results

4 years ago

Reply from AUTOPAY

We always enjoy seeing feedback like this! Thank you Ester for choosing AUTOPAY!

Oct. 25th, 2021

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Verified Customer

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Haley Lincoln City, OR

Customer service was excellent and very, very fast communication.

4 years ago

Reply from AUTOPAY

Perfect, Thank you,! Customers are first! Thank you for sharing your feedback!

Oct. 25th, 2021

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Verified Customer

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Jomelies Santana Bradenton, FL

The casa manager helped me so much! In every possible way she could.

4 years ago

Reply from AUTOPAY

Perfect! Thank you,! We appreciate you sharing!

Oct. 25th, 2021

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Verified Customer

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Jose garcia Mammoth Lakes, CA

They responded to my questions very quick and gave me an excellent offer.

4 years ago

Reply from AUTOPAY

Outstanding! Thank you for sharing this great feedback with us Jose!

Oct. 25th, 2021

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Verified Customer

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Krista Catanese Sebring, FL

They worked hard to get my interest rate low and affordable

4 years ago

Reply from AUTOPAY

We are thrilled to have lowered your rate and save you on your payment! Thanks for the feedback! Cheers AUTOPAY

Oct. 25th, 2021

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Verified Customer

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Michael Roman Dekalb, IL

Easy process, no hassle, all done electronically , my rep was great Nathan

4 years ago

Reply from AUTOPAY

Thank you for choosing AUTOPAY! We appreciate your business!

Oct. 25th, 2021

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Verified Customer

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Wilfedo Diaz Spring Hill, FL

Quick friendly response , anytime I had a question they were quick to respond

4 years ago

Reply from AUTOPAY

Perfect, Thank you,! Customers are first! Thank you for sharing your feedback!

Oct. 25th, 2021

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Verified Customer

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Leah Rainbow City, AL

The person I spoke to was very helpful through the entire process!

4 years ago

Reply from AUTOPAY

Perfect, Thank you,! Customers are first! Thank you for sharing your feedback!

Oct. 21st, 2021

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Verified Customer

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Tracey Johnson Grand Rapids, MI

The whole experience from start to finish was fast and efficient.

4 years ago

Reply from AUTOPAY

Thanks for the positive feedback Tracey! Cheers, AUTOPAY!

Oct. 21st, 2021

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Verified Customer

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Keli N Plaisance Murfreesboro, TN

There was great communication with the agent working with me.

4 years ago

Reply from AUTOPAY

Outstanding! Thank you for sharing your experience with us!

Oct. 21st, 2021

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Verified Customer

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Sharon wilde Savage, MN

Always available to talk too. Always answers any questions.

4 years ago

Reply from AUTOPAY

Thank you for your feedback. We appreciate your business! Cheers, AUTOPAY

Oct. 21st, 2021

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Verified Customer

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Paul W Bartholomew Sebastian, FL

Customer service is very good and they answered all my questions quickly and completely.

4 years ago

Reply from AUTOPAY

Thank you for the awesome review, Paul! I'm glad we were able to help. Thank you for refinancing with AUTOPAY!

Oct. 25th, 2021

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Verified Customer

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Hernando Freeman Chicago, IL

Easy to work with during the total process of securing the renewal loan amount

4 years ago

Reply from AUTOPAY

Fantastic! Thank you for sharing your experience with AUTOPAY!

Oct. 21st, 2021

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Verified Customer

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An vo Saint Joseph, MO

Fast and easy very friendly staff and kept update on process

4 years ago

Reply from AUTOPAY

Outstanding! Thank you for sharing your feedback!

Oct. 21st, 2021

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Verified Customer

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William Rodgers Osseo, MN

Great customer service and I was pleased with the response time

4 years ago

Reply from AUTOPAY

Thank you for sharing your experience, !

Oct. 21st, 2021

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Verified Customer

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Paul Diggs Aberdeen, MD

My loan officer Joseph was forthcoming and great to work with!

4 years ago

Reply from AUTOPAY

Outstanding to hear, We will pass along your feedback to your specialist

Oct. 21st, 2021

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Verified Customer

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Diane Clark Saint Petersburg, FL

They worked hard to get a lower rate and loan payment for my car

4 years ago

Reply from AUTOPAY

Thanks for the positive feedback Diane! Cheers, AUTOPAY!

Oct. 21st, 2021

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Verified Customer

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Valencia Warner Jessup, MD

Everything flowed easily. I didn't have any problems refinancing my vehicle.

4 years ago

Reply from AUTOPAY

Fantastic!, Thank you for sharing your experience!

Oct. 21st, 2021

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Verified Customer

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Misty Comer Millwood, WV

My loan specialist Jenn was great. Very informative, timely, and helpful.

4 years ago

Reply from AUTOPAY

This is great to hear, We will pass along your feedback! Thank you!

Oct. 21st, 2021

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Verified Customer

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Christian Parraguez Port Charlotte, FL

Everything was handed very well and communication was very good

4 years ago

Reply from AUTOPAY

Fantastic!, Thank you for sharing your experience!

Oct. 21st, 2021

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Verified Customer

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Darlayne Winters Indianapolis, IN

Have been very quick and friendly. They have kept me up to date on my loan.

4 years ago

Reply from AUTOPAY

Perfect! Thank you,! We appreciate you sharing!

Oct. 21st, 2021

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Verified Customer

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David Fletcher Seals Houston, TX

Very detailed. Thorough reports. Trustable. As quick as possible

4 years ago

Reply from AUTOPAY

Thank you, David! This is fantastic to hear, Thank you for sharing your experience with AUTOPAY!

Oct. 23rd, 2021

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Verified Customer

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Hernan Gonzalez Brooksville, FL

Great service and communication. Defiantly will recommend it to anybody

4 years ago

Reply from AUTOPAY

Perfect! Thank you,! We appreciate you sharing!

Oct. 21st, 2021

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Verified Customer

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JANETTE PETERSEN Oklahoma City, OK

this process was so fast an easy - I saves over 5% on my intrest!

4 years ago

Reply from AUTOPAY

We are thrilled to have lowered your rate and save you on your payment! Thanks for the feedback! Cheers AUTOPAY!

Oct. 21st, 2021

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Verified Customer

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Matthew Swansboro, NC

Dylan did great with explaining the refinancing process every step of the way.

4 years ago

Reply from AUTOPAY

This is great to hear, We will pass along your feedback! Thank you!

Oct. 21st, 2021

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Verified Customer

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Michael Graves Corinth, MS

They are excellent at going through each step of the loan and explaining what I needed to do

4 years ago

Reply from AUTOPAY

Thank you for the review, Michael! We love hearing that we were able to help. If there's anything else we can do, just let us know. Our customer success team can be reached at 844-290-5731.

Oct. 25th, 2021

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Verified Customer

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Michael Gonzalez Lancaster, CA

With no time I got approved an got a great refinance deal thanks to Daniel G

4 years ago

Reply from AUTOPAY

Fantastic! Thank you for sharing your experience with AUTOPAY!

Oct. 21st, 2021