Name: AUTOPAY
Rating: 1.2

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Verified Customer

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Evelyn Serret Apex, NC

Excellent customer service and got better rate in my car loan

4 years ago

Reply from AUTOPAY

Thanks for the review, Evelyn! I'm glad we could provide a great deal and experience.

Mar. 26th, 2022

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Verified Customer

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James Gabriel Weaver Saint Cloud, MN

I had a very amazing experience with them. And the guy Jay was very communicative and supportive.

4 years ago

Reply from AUTOPAY

I'm very glad everything went so well, James!

Mar. 26th, 2022

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Verified Customer

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Anthony White Waipahu, HI

Saved me a lot of dollars! Definitely going to refer to my friends!

4 years ago

Reply from AUTOPAY

We love referrals! Reach out to your loan specialist to see if you qualify for any rewards for your referrals. Thank you for the great review.

Mar. 26th, 2022

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Verified Customer

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William Echeverry Berkeley Heights, NJ

I do not recommend it, the customer service is bad and they do not resolve any concerns, they overcharged me and did not return the money, it is terrible

4 years ago

Reply from AUTOPAY

Hi William, we're so sorry to hear about the negative experience. We're happy to research this and get it resolved. Please just give our customer success team a call at 844-290-5731 so we can look into this.

Mar. 17th, 2022

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Verified Customer

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Anthony Tillman Little Elm, TX

Fast processing, easy terms, and their clear constant communitions.

4 years ago

Reply from AUTOPAY

I'm so glad everything was quick and easy, Anthony! Thanks for leaving a great review.

Mar. 26th, 2022

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Verified Customer

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Ryan Gonzales Oneonta, NY

Everything was smooth and simple, and completed very quickly.

4 years ago

Reply from AUTOPAY

I'm so glad to hear this, Ryan! Thanks for choosing AUTOPAY!

Mar. 26th, 2022

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Verified Customer

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Elizabeth Brown Hertford, NC

My loan officer did not get back to me with answers in multiple occasions

4 years ago

Reply from AUTOPAY

I'm sorry to hear that, Elizabeth! Please just give my customer service team a call so we can look into what may have happened. Our number is 844-290-5731.

Mar. 26th, 2022

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Verified Customer

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Ches Lathim Hollister, MO

Eddie did a great job refinancing both of my fords saving me a lot of money

4 years ago

Reply from AUTOPAY

I'm so glad we were able to help, Ches! Thanks for the great review.

Mar. 26th, 2022

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Verified Customer

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Virginia Hill Charleston, WV

Offered me refinancing at a 50% a month savings. Very good people to work with.

4 years ago

Reply from AUTOPAY

That's an incredible discount, Virginia! I'm so glad we were able to find such an awesome deal. Thank you for choosing AUTOPAY!

Mar. 26th, 2022

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Verified Customer

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Cassandra Thomas Westland, MI

I love it gives me a chance to purchase something and pay every 2 weeks for it

4 years ago

Reply from AUTOPAY

Thanks for the review!

Mar. 26th, 2022

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Verified Customer

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Jonathan Montenegro Edgewater, CO

Because they were really awesome and were able to get me the best rested

4 years ago

Reply from AUTOPAY

Thank you for the review, Jonathan!

Mar. 26th, 2022

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Verified Customer

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Bryan Uebelacker Puyallup, WA

They lowered my interest almost 9%! They lowered my payment $160 a month!

4 years ago

Reply from AUTOPAY

That is great news, Bryan! Thank you for sharing your savings with the world!

Mar. 26th, 2022

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Verified Customer

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Kerri Hicks Santa Fe, NM

They were awesome. They are very professional,caring, and understanding.

4 years ago

Reply from AUTOPAY

Thank you for refinancing with AUTOPAY, Kerri!

Mar. 26th, 2022

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Verified Customer

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Stephanie Reynolds Mulberry, FL

The whole process was very easy, simple the people very friendly.

4 years ago

Reply from AUTOPAY

Thank you so much for your review!

Mar. 26th, 2022

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Verified Customer

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Nankumar Pooran Clarksville, TN

My agent Vivian X was great in making everything a smooth process

4 years ago

Reply from AUTOPAY

Thanks for your review and for choosing AUTOPAY, Nankumar! We'll pass your great feedback on to Vivian.

Mar. 17th, 2022

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Verified Customer

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Camica Edwards Sacramento, CA

Easy to work with, smooth process, nice staff, I'm saving money

4 years ago

Reply from AUTOPAY

Thanks for your review, Camica! Glad we could check all the boxes!

Mar. 17th, 2022

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Verified Customer

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Sharita Smith Scottsdale, AZ

Friendly representative who worked with me and made the process go smoothly

4 years ago

Reply from AUTOPAY

This is great to hear, Sharita! Thanks again for choosing AUTOPAY.

Mar. 17th, 2022

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Verified Customer

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Nadine Perea Vancouver, WA

They understood my needs. Helped to qualify me for my refi.

4 years ago

Reply from AUTOPAY

Thanks for the review, Nadine! We're glad we could help.

Mar. 17th, 2022

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Verified Customer

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Nathan Reed Rockport, TX

Autopay helped save me thousands of dollars and it was fast and easy.

4 years ago

Reply from AUTOPAY

This is the best feedback we can ask for, Nathan! Thanks for sharing!

Mar. 17th, 2022

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Verified Customer

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Lavisha Alexander

Easy comummication on point,clear,straighrt foward

4 years ago Edited January 10, 2024

Reply from AUTOPAY

Thanks for the great review, Lavisha!

Mar. 17th, 2022

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Verified Customer

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Timothy Madden Marion, NC

Quick, courteous, answered all my questions and helped alot

4 years ago

Reply from AUTOPAY

Thanks for your business and for this great review, Timothy!

Mar. 17th, 2022

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Verified Customer

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Isaac Erb Conroe, TX

Everything was handled fairly quickly. The agent who assisted me was wonderful.

4 years ago

Reply from AUTOPAY

That's great to hear, Isaac! Thanks for refinancing with AUTOPAY.

Mar. 17th, 2022

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Verified Customer

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Sheree Reyes Dallas, TX

They just threw me to a company with horrible reviews. If I knew this I would've never used them. I regret it

4 years ago

Reply from AUTOPAY

Thanks for your review, Sheree! I'm sorry that you're finding your new lender has poor reviews online. We choose our lenders based on their great rates and excellent service, so if you have any feedback about your new lender, please reach out! Our number is 844-290-5731 and we look forward to hearing from you.

Mar. 24th, 2022

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Verified Customer

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Louise E Riehle Tacoma, WA

quick and easy without the hassle. Very friendly and very courteous

4 years ago

Reply from AUTOPAY

Thanks for the great review, and for choosing AUTOPAY!

Mar. 17th, 2022

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Verified Customer

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Rhonda Marshall Hillsville, VA

Autopay gave me the best lower interest rate than any other creditors.

4 years ago

Reply from AUTOPAY

Great to hear we were able to help you save! Thank you for sharing your experience!

Dec. 17th, 2021

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Verified Customer

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Hilary Birdsong Elgin, TX

Kevin was awesome, and he helped me throughout the whole process!

4 years ago

Reply from AUTOPAY

Outstanding to hear, We will pass along your feedback to your specialist!

Dec. 17th, 2021

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Verified Customer

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Larrisa Basset Missoula, MT

Easy process and the communication and customer service were beyond helpful

4 years ago

Reply from AUTOPAY

Great to hear we were able to help you save! Thank you for sharing your experience!

Dec. 17th, 2021

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Verified Customer

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racm35@hotmail.com Tavares, FL

Very helpful in getting me a lower interest rate on my auto loan.

4 years ago Edited January 10, 2024

Reply from AUTOPAY

Thanks for posting a review! I'm glad we could set you up with one of our lenders, but I'm so sorry we weren't able to impress. We would love to hear more about your experience. Please give us a call at 844-290-5731 so we can discuss this.

Dec. 18th, 2021

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Verified Customer

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Rae Lloyd Grifton, NC

Everything went smoothly and our payment went down nearly $100

4 years ago

Reply from AUTOPAY

Perfect! Thank you,! We appreciate you sharing!

Dec. 17th, 2021

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Verified Customer

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BARBARA MYERS Greenville, MS

Great customer service over the phone and process was fast and accurate

4 years ago

Reply from AUTOPAY

Perfect, Thank you,! Customers are first! Thank you for sharing your feedback!

Dec. 17th, 2021

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Verified Customer

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Atlin Sestrich Yelm, WA

It was super easy. I loved how most communication was by text.

4 years ago

Reply from AUTOPAY

Fantastic!, Thank you for sharing your experience!

Dec. 17th, 2021

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Verified Customer

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Joseph Edwards Memphis, TN

Easy process & very friendly staff who made the process easy

4 years ago

Reply from AUTOPAY

Perfect, Thank you,! Customers are first! Thank you for sharing your feedback!

Dec. 17th, 2021

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Verified Customer

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Larry Ward Vicksburg, MS

Brian was extremely helpful, and was able to help me get my account refinanced.

4 years ago

Reply from AUTOPAY

Outstanding! Thank you for sharing your experience with us!

Dec. 17th, 2021

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Verified Customer

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Enrique Machuca Colorado Springs, CO

Excellent company to deal with. Good impression since the first day.

4 years ago

Reply from AUTOPAY

Outstanding! Thank you for sharing your feedback!

Dec. 17th, 2021

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Verified Customer

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Cecilia Barnard Asheville, NC

Quickly intervened and got us nearly 10% lower interest rate on our Auto Loan!

4 years ago

Reply from AUTOPAY

Great to hear we were able to help you save! Thank you for sharing your experience!

Dec. 17th, 2021

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Verified Customer

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Suzanne Cedar Hill, MO

The entire process was handled courteously and efficiently.

4 years ago

Reply from AUTOPAY

This is great to hear, Suzanne! Thank you so much for sharing your experience.

Dec. 8th, 2021

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Verified Customer

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Lisa MacDonald Chicopee, MA

Was able to help refinance my car made the rate lower and the monthly payments

4 years ago

Reply from AUTOPAY

We're always thrilled to hear that we could save a client some money, Lisa! Thanks for sharing!

Dec. 9th, 2021

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Verified Customer

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Anthony Glendale, AZ

Communicated threw the whole process! Fast and easy process!

4 years ago

Reply from AUTOPAY

This is great to hear, Anthony! Thank you for your business!

Dec. 9th, 2021

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Verified Customer

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Bridgette A Gonzales Riverton, UT

Good communication back and forth. Kept me informed and updated.

4 years ago

Reply from AUTOPAY

Thanks for sharing your great experience, Bridgette!

Dec. 9th, 2021

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Verified Customer

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Tracie Carter Decatur, IL

I had a good experience with them. I would use their services again. Thank you!

4 years ago

Reply from AUTOPAY

Thank you for choosing AUTOPAY, Tracie! I'm glad we could help.

Dec. 9th, 2021

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Verified Customer

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Hector Perez Mesa, AZ

Everything was fast and seemless. I got a great rate. Customer service was good

4 years ago

Reply from AUTOPAY

Thanks for sharing your experience, Hector! I'm glad we were able to help.

Dec. 9th, 2021

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Verified Customer

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Gene Othello, WA

Very nice people to work with and they have good interest rates

4 years ago

Reply from AUTOPAY

Thank you for sharing your great experience, Gene!

Dec. 6th, 2021

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Verified Customer

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Paul Brownell Massena, NY

Easy to deal with. Quick turnaround. Very knowledgeable.

4 years ago

Reply from AUTOPAY

Thanks for taking the time to share your great experience, Paul!

Dec. 6th, 2021

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Verified Customer

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Hector Salcido Pomona, CA

The customer service was great. The entire process was fast and friendly

4 years ago

Reply from AUTOPAY

This is great to hear, Hector! Thank you for your business.

Dec. 6th, 2021

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Verified Customer

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Dane Kailua Kona, HI

Customer service Was excellent and the timing it took his book was very short

4 years ago

Reply from AUTOPAY

Thanks for the great review, Dane! We appreciate your business.

Dec. 6th, 2021

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Verified Customer

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Balan McMinnville, OR

Work fast and are very respectful and responsible representatives trust 100%

4 years ago

Reply from AUTOPAY

I'm glad we were able to earn your trust, Balan. Let us know if you need anything!

Dec. 6th, 2021

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Verified Customer

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Tashara Lynn Parker North Charleston, SC

They were good, fast, and followed thru the entire refinancing process of the loan from beginning to end.

4 years ago

Reply from AUTOPAY

Thanks for the great review, Tashara! We appreciate you for choosing AUTOPAY. If you would like to discuss your experience further, please just give our customer success team a call at 844-290-5731.

Dec. 1st, 2021

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Verified Customer

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Terrie Brenham, TX

They are quick to find better rates and get you into lower payments

4 years ago

Reply from AUTOPAY

I'm glad we were able to find you such a quick solution! Thank you for choosing AUTOPAY.

Dec. 6th, 2021

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Verified Customer

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Tyson Rohrbach Stafford, VA

Good customer service friendly service and have a positive attitude

4 years ago

Reply from AUTOPAY

Perfect, Thank you,! Customers are first! Thank you for sharing your feedback!

Dec. 1st, 2021

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Verified Customer

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KATHY MORROW Ocala, FL

By far the best customer service ever had Ashly D was the best

4 years ago

Reply from AUTOPAY

Thank you for sharing your experience, Kathy, and for choosing AUTOPAY. We'll make sure to pass your feedback along to Ashly.

Dec. 6th, 2021