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Author: Kaitlyn Short

LAST UPDATED: March 16th, 2021

Founded in 1993, SafeAuto is an auto insurance carrier based out of Columbus, Ohio. Jon Diamond and Ari Deshe founded the company, which, to this day, remains privately owned. From the start, the company's intention has been to provide reasonably priced policies to high-risk clients. The company offers health insurance as well as car insurance plans. While there are a number of beneficial features and services to take advantage of, there are also limitations to the SafeAuto platform.

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The Good

  • Coverage Features
  • No-Risk Cancellation
  • Customer Service

Coverage Features

  • Liability
  • Collision
  • Comprehensive
  • PIP
  • Uninsured
  • Underinsured
  • Medical Expense
  • Towing
  • Roadside
  • Accidental death

No-Risk Cancellation

SafeAuto will retrieve a former quote for a former client, "remembering" them if they switch insurance companies for several months. This gives you the opportunity to try other companies of similar services temporarily, to make sure that you are, in fact, making the right decision. Auto insurance is not a light matter, so this feature is important-there would be no need to restart the process if you were to decide that SafeAuto offers the plan for you.

Customer Service

Their customer service is of utmost importance to them, available to clients 24/7. Stuck in a rut at 4am? Not to worry, they are available to you at even the strangest hours.  

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The Bad

  • Discounts
  • File and Track Claims
  • Payment Methods
  • Service Coverage

Discounts

SafeAuto only offers five discounts:

  • Deductible Saving Benefit
  • Defensive driver
  • 12% superior driver or 20% metrewards
  • multi-policy
  • good student

File and Track Claims

Customers cannot file a claim online; they must phone in to report it. They cannot track claims online either.

Payment Methods

If your American Express is your best friend, it is not going to help you in this situation. When it is time to pay for your insurance each month, this might become an issue, as they do not accept them.

Service Coverage

As stated in our introduction, Safeco Auto is offered in only 16/50 U.S. states: Arizona, Georgia, Illinois, Indiana, Kansas, Kentucky, Louisiana, Mississippi, Missouri, Ohio, Oklahoma, Pennsylvania, South Carolina, Tennessee, Texas and Virginia. For residents of these sixteen states, a perk would be that they could file claims over the phone 24/7.

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The Bottom Line

As with any contract, potential customers should read SafeAuto's before signing up for anything, but their policies seem to meet the minimum requirements. They have partnered up with Progressive, which might help them further improve the quality of their services. The price range, in comparison to other companies in the industry, matches up competitively. And as a side note, SafeAuto claims that if you simply get a quote on their policies, you can save up to 75% on prescription medications, and might qualify for free or reduced health insurance through their partner health insurance company, Augeo Benefits.
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