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2 User Reviews

Infinity is a Kemper company that specializes in car insurance. Information online is limited. However, Infinity's policies include roadside assistance and offer some of the common discounts for the industry.

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The Good

  • Roadside Assistance Membership Included
  • Common Discounts
  • Helpful Tools
  • High Financial Strength Ratings

Roadside Assistance Membership Included

Infinity car insurance stands out because its policies automatically include roadside assistance membership. There is no membership fee. Instead, you pay for the roadside assistance services you use.

Common Discounts

You can also find policy discounts through Infinity for insuring multiple cars and for being a homeowner. The company offers other discounts but provides minimal information for these online.

Helpful Tools

Like other insurers, Infinity offers an online account where you can manage your policy and make payments. You can also use its mobile app for policy management, filing claims, and finding preferred repair shops. The app also works with the Infinity DriverClub® app, which is for Infinity's roadside assistance program.

You can also request a quote online or call to speak to an agent. Many insurers offer these options for getting a quote.

High Financial Strength Ratings

All but one of the insurers that underwrite policies for Kemper have received high financial strength ratings. Alliance United has not been rated. High financial strength ratings indicate that an insurance provider is financially stable and likely able to meet its claims obligations, so it's an important characteristic of a competitive auto insurance company.

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The Bad

  • Insufficient Customer Insight
  • Limited Online Details

Insufficient Customer Insight

Best Company has not received many Infinity auto insurance reviews, so conclusions about the customer experience are not available.

Limited Online Details

Infinity's website does not offer many details on its insurance coverage options or additional discounts, which is uncommon for the industry.

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The Bottom Line

It's hard to make a clear recommendation on Infinity auto insurance because of limited customer insight and online information offered by the company.

However, the company includes roadside assistance with its policies and does not charge a membership fee. This feature can be handy if you're on the road frequently or if your car isn't reliable.

View Best Auto Insurance Companies

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Star Rating

3.5

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2 Reviews

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Christina Viator Saint Martinville, LA

Everyone at Infinity of Lafayette has been informative, supportive and very friendly!! Starting with our wonderful salesman Luay to the sales manager Sharon, my husband and I were very pleased with the buying experience. I had an issue with scratches on an exterior window and the service department has also been very helpful and professional. Top Notch all around sales and service!!

1 year ago

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harold gelnaw

insurance is a joke when you pay for roadside assistance and towing you actually have to pay for the tow

1 year ago

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