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Goosehead Insurance

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Founded in 2003, Goosehead Insurance is changing the insurance industry by empowering insurance agents through franchises and emphasizing a client-focus to help people buy good car insurance policies and use them.

Goosehead Insurance operates in many parts of the United States and is expanding its reach. If Goosehead Insurance works in your area, we recommend choosing it as your insurance agency.

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The Good

  • Client-Focused
  • Additional Insurance Offerings
  • Benefits for Agents

Client-Focused

Goosehead Insurance focuses on delivering quality service and transparency to clients. It sells insurance policies from multiple well-known insurers including AIG, MetLife, Nationwide, and National General. The range of insurers Goosehead Insurance works with makes it easier for clients to compare pricing and coverage to find a good fit for their needs.

Goosehead Insurance also shows its commitment to doing what's best for clients by having a dedicated support team to help clients use their policy (e.g. file an insurance claim) once they've bought it. Licensed agents are on the service team, so you'll receive assistance from someone familiar with the industry.

Additional Insurance Offerings

Aside from auto insurance, you can buy landlord insurance, home insurance, umbrella insurance, flood insurance, and life insurance coverage through Goosehead Insurance.

Benefits for Agents

If you're an insurance agent, you can grow their businesses by becoming a Goosehead Insurance franchise. Becoming a franchise means that your clients benefit from Goosehead Insurance's support team, which means that you have more time to focus on sales.

You can also use Goosehead Insurance's custom Agency Management System and don't have to manage relationships with insurers. These additional benefits go further to allow you to focus more on sales and leads.

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The Bad

  • Limited Customer Insight
  • May Not Operate in Your State
  • Separate Sales and Service Teams

Limited Customer Insight

Best Company hasn't received many Goosehead auto insurance reviews, so our understanding of customer satisfaction is limited. More customer reviews allow us to assess whether Goosehead Insurance delivers on its promises.

May Not Operate in Your State

While Goosehead Insurance is expanding, its agencies do not operate in all U.S. states and territories. Reach out to Goosehead Insurance directly to see if its services are available where you live. If not, you'll need to consider another local agent.

Separate Sales and Service Teams

Goosehead Insurance has separate sales and service teams. Both teams are licensed insurance agents. However, realize that the person who sells you an auto policy won't be the same person who helps you when you need to use it. Having separate teams doesn't mean that you'll get poor customer service. However, if you prefer to work with the same person throughout your purchase process, you may want to consider another independent agent.

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The Bottom Line

Even though Goosehead Insurance may not yet be available throughout the United States, it's a recommended insurance agency for its focus on clients and service. Working with Goosehead Insurance, you can compare policies from several insurance carriers to find the coverage you need at a good price.

Once you have the insurance policy, you can still count on Goosehead Insurance to help you with questions or claims. The agency has a support team of licensed insurance agents ready to answer questions and assist you.

Keep in mind that Goosehead Insurance's sales and support teams are separate. If you prefer to have a single point of contact for your insurance needs, you may want to consider other options. However, Goosehead Insurance's support team is focused on helping you, so they're not concerned about losing time that could be spent making another sale.

If you're looking for a reputable insurance agency to work with, Goosehead Insurance is a good choice.

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