Name: Farm Bureau Financial Services
Rating: 4.7

LAST UPDATED: February 22nd, 2020

Farm Bureau Financial Services was founded in 1939 as a property and casualty insurance company specifically for farmers and to meet their unique needs. They are currently headquartered in West Des Moines, Iowa. Currently, the company only offers their property and casualty (including automobile insurance policies) to a limited geographical region. Some customers have reported difficulty getting information from independent agents, but this varies widely, and does not appear to be a universal condition for the company.

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The Good

Coverage features
File/track claims

Coverage Features

Primarily, prospective customers are concerned with how a policy compares in its available features as well as the pricing of the policy. Auto insurance by Farm Bureau is comparable with industry standards with respect to their features and coverages. As each state has in their minimum requirements, customers may find slight variations. They offer the following coverages for their customers:

Bodily injury
Property damage
Insured
Underinsured
Medical payment
No fault
Comprehensive
Collision
Replacement cost

File/Track Claims

Customers may file and track their auto claims online. However, doing so is not as straightforward as it is for other companies. Customers report that depending on which page they are visiting that that there may be several steps which are needed and multiple clicks to get to the correct screen.

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The Bad

Service coverage
Price range
Discounts

Service Coverage

At the writing of this review (March 2016), Farm Bureau Financial Services Automobile insurance is only available for residents of the following states:

Arizona
Iowa
Kansas
Minnesota
Nebraska
New Mexico
South Dakota
Utah

Those living in other states are not able to buy an auto insurance policy from Farm Bureau Financial Services. This limitation is significant, compared to other companies and their ability to insure people in all 50 states.

Price Range

Farm Bureau Financial Services has not disclosed pricing information.

Discounts

Farm Bureau Financial Services does not offer as comprehensive discount policy as do many other companies. They offer their customers the following discounts:

Farm bureau member's choice
Good student
Safe driver
Continued in-force credit
Low mileage
Safe young driver

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The Bottom Line

Farm Bureau Financial Services offers an automobile policy which is fairly average in the industry. The company's offerings are predominately average. As such, it may be difficult for some consumers to change companies to subscribe in their policies without being able to take advantage of the multiple-product discounts. There is simply not enough there to motivate most customers to change insurance companies.

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User Reviews

Star Rating

7 Reviews

Review Breakdown

5 grade

71%

4 grade

29%

3 grade

2 grade

1 grade

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Adrianne murray Brigham City, UT

I had this insurance company a few years ago. When I file the claim there was no problems although in my insurance man told me I could save money somewhere else I did go with them. I did not have any problems with the service

3 years ago

Lydia B Leavenworth, KS

Wow totally pleased!! I was surprised by the speed of the claim with check in my hand and the amount of a totaled car my family had last month.

Randall Strey

38 years-more than 5 totaled cars, more than one wreck, good service. On my side.

5 years ago

B. Scott Layton, UT

Farm bureau is new to us as part of our employers benefits. Our experience has been comfortable and professional.

Sara Jane Crestwood, KY

Great Company! Cares about their customers. Life long members!

4 years ago

David Cade

Always willing to help with questions and concerns

Kent

Getting more expensive otherwise a 5