Chubb is one of the world's largest publicly traded property and casualty insurers. They operate in 54 countries worldwide and provide: commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to their clients. Chubb insurance is available to individuals and families as well as businesses. For individuals and families, automobile, valuables, watercraft, excess liability, and personal accidental health insurance is available. With executive offices in a number of locations, it is no surprise that Chubb employs over 31,000 people worldwide.

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The Good

  • Coverage types
  • Online management
  • Availability
  • Portfolio discounts

Coverage types

When a customer insures their car with Chubb Masterpieces, they can receive high quality insurance coverage at a competitive rate. Coverages available through Chubb include the following: agree value coverage, choice of repair shop, rental car reimbursement, original equipment manufacturer (OEM) parts, high coverage limits for liability and uninsured/underinsured motorists (UM/UIM) coverage, and worldwide rental car coverage.

Online Management

Once enrolled in a policy, customers will be able to manage their entire policy online. That means that they can pay their bills, view policy terms, and even file a claim online. Once a claim has been filed, customers will then be able to track their claim's progress online through their account.

Availability

In addition to being available on a world-wide scale, Chubb has operations in thirty-five states and the District of Columbia. Residents of the following states will be able to take advantage of Chubb's insurance services: Alabama, Arkansas, Arizona, California, Colorado, Connecticut, Washington D.C., Delaware, Florida, Georgia, Hawaii, Iowa, Illinois, Indiana, Kansas, Kentucky, Louisiana, Massachusetts, Maryland, Michigan, Minnesota, North Carolina, Missouri, New Hampshire, New Jersey, Nevada, New York, Ohio, Oklahoma, Oregon, Pennsylvania, Tennessee, Texas, Virginia, Washington, and Wisconsin.

Portfolio Discounts

There are various discounts available through the Chubb platform. Policy discounts include the following: good student discount, driver training discount, accident prevention course discount, air bag/passive restraint discount, anti-lock brake discount, anti-theft discount, multi-car discount, and daytime running lights discount. Requirements for eligibility may apply.
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The Bad

  • Unknown rates
  • Class action suit

Unknown Rates

While they claim to offer competitive rates to their clients, Chubb has not made pricing information available. Since there are a number of factors that will play a role in the premium costs for a driver, it makes displaying or providing rates publicly a bit difficult.

Class action suit

It may be important to note that a class action suit has been brought up against Chubb. However, considering their size and products, it is no surprise that they are involved in some legal class action cases.
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The Bottom Line

Despite the massive size and reach of Chubb, there is still a personalized touch for each individual or family that enrolls in an auto insurance policy through the provider. With multiple coverage types and personal management capabilities, Chubb allows their customers to see where they stand at all times. However, while they claim to offer competitive rates, Chubb requires specific information from each driver before premium costs will be disclosed. For those who live in a state where Chubb is available, it is an option worth looking into.
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Jillaine Clark Orem, UT

I have Chubb and it's the best!! I get great rates and they take such good care of me!! I will never change if I don't have to!!

1 year ago

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