I was against solar for many years and honestly very skeptical of the whole process. Austin Monte stayed consistent with his follow-ups and, more importantly, took the time to truly educate me instead of pressure me. He broke everything down clearly—how the solar program works, the long-term benefits, and how adding backup batteries would protect my home and give me real energy independence. After paying Southern California Edison an average of $600 per month, I finally pulled the trigger, and separating myself from Edison has been a huge relief. The peace of mind alone makes it worth it. Austin was professional, patient, and knowledgeable from start to finish, and I’m grateful he didn’t give up on me when I initially said no. Highly recommend Austin to anyone on the fence about solar—you won’t regret it.

7 months ago

Excellent experience from start to finish, thanks to Austin! From our very first conversation, Austin made the switch to solar with Sunrun feel easy and stress-free. He took the time to walk me through how solar actually works, answered every question I had (and I had a lot!), and never once made me feel rushed or pressured into a decision. He was transparent about costs, savings, and timelines from day one, which gave me a lot of confidence in moving forward. What really stood out was how responsive he was throughout the entire process — quick replies to texts and calls, clear updates on permitting and installation, and he genuinely seemed invested in making sure I understood everything along the way. Even after the sale, he checked in to make sure everything was going smoothly. If you're considering going solar with Sunrun, ask for Austin. You won't find a more knowledgeable, patient, and honest person to guide you through it. Couldn't be happier with my decision!

1 week ago

Austin approached us with all the answers to our questions regarding our energy consumption and solar needs. He made the process of going solar a breeze, and we are truly thankful for all his help. He was with us every single step of the way, from helping us choose the right solar system, guided us the morning of installation day, and followed up with us post installation to make sure everything went smoothly. If I could choose 10 stars, Austin is well deserving of it for is excellent communication and customer service skills.

2 months ago