Myhosting.com was established in January 1997 and headquartered in Toronto, Canada. Myhosting.com provides web hosting services that focus on affordability and reliability. They have over 50,000 web hosting customers in more than 170 countries worldwide. Beyond web and email hosting, Myhosting.com specializes in hosted exchange, SharePoint Hosting, and Virtual Server Hosting. Myhosting.com is a registered trademark and brand of SoftCom Inc.
- Great perks and features
- 100 percent uptime guarantee
- Great customer service options
Perks and Features
MyHosting.com has straightforward hosting plans with affordable monthly fees. They offer domains, website templates, and email hosting so businesses can launch their websites quickly and easily. Their hosting plans come with a variety of features and the option of additional add-ons, some of which include:
- Spam filters
- Yahoo! | Bing Network advertising credits
- Free web design application
- Mobile website builder
- eCommerce hosting options
MyHosting.com offers free installation of Wordpress, Joomla!, and Magento. They also offer pre-built website templates to help launch websites quickly and efficiently. These templates can be purchased for one-time use, or customers can choose to have unique ownership of their template for a higher fee.
Myhosting.com offers their customers a 100 percent uptime guarantee. In case of service interruption, customers are given a one to one credit as defined in their SLA. Often companies in the web hosting industry will offer a 30 day money-back guarantee. Customers will have to determine if they are comfortable with the credit in place of a money-back guarantee. We appreciate that they offer a 100 percent uptime guarantee as opposed to most companies only guaranteeing 99.9 percent.
Myhosting.com offers 24/7/365 customer service through phone, online chat, and email. This allows customers to have immediate, accurate, and simple resolutions to any technical issues they may have. Myhosting.com also provides an extensive knowledge base so that customers may find answers to common questions.
- Issues with domain registration
- Offshore customer service
- Limited hosting options
Issues with Domain Registration
Myhosting.com has had multiple complaints surrounding domain registration. These types of complaints are more frequent when it comes to renewing domain registration.
Offshore Customer Service
Their customer service is offshore, which can create language barriers between representatives and customers. This can be extremely frustrating, and sometimes counterproductive, for customers in need of troubleshooting.
Myhosting.com offers decent web hosting options, however they could offer more. We would like to see Myhosting.com extend their services to include cloud, dedicated and managed web hosting options. This provides more options and customization for customers who would benefit more from plans that included these hosting options. We would also like to see them add some security options as security is a growing concern.