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Media Temple, founded in 1998, has a strong track record in the web industry. They have helped 125,000 business decision makers operate over 1.5 million websites. Media Temple offers many products, ranging from personal web pages to the largest business sites. They also have great customer service to back these products up, claiming that 90 percent of staff time is spent helping customers. The straightforward approach to their online paradigm maximizes transparency, offering an easy-to-understand approach to entering a terms of service agreement with the hosting company.

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The Good

  • 99.99 percent uptime rate
  • Guarantee satisfaction of services
  • 12 plans to choose from

Shared and Managed Hosting

We found that Media Temple's shared and managed hosting offered a straightforward flat rate and price quote structure. Media Temple's shared hosting costs $20 per month and offers users with:
  • Up to 100 websites
  • 1 TB of monthly bandwidth
  • SSD storage on the server
  • Grid SSD setup that means conventional hard drives will never slow down a website
Media Temple offers managed hosting with a wide variety of service levels. The highest service level offers up to 64GB of RAM, guaranteeing that your server will run, no matter what your monthly traffic.

Advantages

Other great advantages for choosing to host with Media Temple include multiple customer service options, great reliability, security, and 12 plans to choose from. Their hosting services are very reliable with a very high uptime rate of 99.99 percent. They guarantee their services, and offer a 20 percent refund on the hosting fee if you are not satisfied.
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The Bad

  • Negative customer reviews
  • Possible overage fees

Negative Customer Reviews

A few customers had some negative experiences with Media Temple. Some of them reported unexplained price increases, such as the price of an IP address being raised from $1-$5 without notification.

Overage Fees

One of the concerns with Media Temple also involved their traffic. While 1 TB of traffic is adequate per month, there was not a way, according to the representative that we spoke with, to calculate the number of page views for traffic per month. After the traffic limit is reached, a client is subjected to overage fees. For the hosting options, Wordpress has to be added to the service package in order to deploy it on a shared host.
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The Bottom Line

Overall, we found that Media Temple offered a reliable, straightforward product for their customers. Their shared hosting platform is easy to manage and is more affordable than managed hosting. Shared hosting is the best option for a small web developer or small business who wants to put their name out there on the Internet. They also provide several other types of hosting options, as well as many plan options so you can find the plan that fits your needs best. We recommend Media Temple for your web hosting needs.
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