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LiquidWeb

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1 User Review
LAST UPDATED: January 13th, 2021

For over 22 years, LiquidWeb has aimed to provide web and cloud professionals with a hosting platform that fuels businesses. Liquid Web offers dedicated servers, cloud VPS hosting, cloud sites, managed WordPress hosting, managed WooCommerce hosting, and other custom hosting solutions.

While Liquid Web strives to provide customers with quality web hosting services, it is also extremely dedicated to its clients. It offers 24/7/365 customer support via phone, email, and live chat.  

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The Good

  • 100% Network Uptime
  • White-Glove Migration
  • Free 14-Day Trial
  • Customer Support

100% Network Uptime

One of the most important aspects of a hosting company is its uptime.

Uptime is the percent of the time a server is accessible by users. If a hosting company states that it has a 95 percent Uptime, the server and sites hosted on it are available to visitors 95 percent of the time. 

Liquid Web promises 100 percent uptime. 

If something happens and you don't have power or network access, Liquid Web will credit you 10x the downtime. 

White-Glove Migration

Liquid Web strives to provide exceptional service when it comes to the migration process. 

Generally, transferring a website to a new hosting provider is a bit of an overwhelming task. However, Liquid Web has a pretty extensive migration tool to speed the process up, or you can receive more personalized assistance from Liquid Web's in-house migration team. 

In most cases, Liquid Web offers free migrations. However, the company states that there are a few exceptions, so we recommend speaking with your hosting advisor and asking for more details. 

Free 14-Day Trial

Users can test out Liquid Web's Managed WordPress plan for free for 14 days. Liquid Web is so confident you'll like the service that it doesn't require you to enter a credit card until the trial is over.

Customer Support

Liquid Web offers 24/7 customer service with all its hosting plans. The company claims that it has Level 3 technicians on-site at all of its Data Centers and over 250 Red Hat Linux and Windows certified administrators.

If you need to get in touch with a representative, you can call the company number, send an email, or use the website's live chat feature. 

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The Bad

  • Premium Pricing
  • No Shared Hosting
  • VPS Plans Don't Include Free Domain

Premium Pricing

Liquid Web isn't your typical entry-level hosting company — so don't expect to see standard entry-level hosting prices. While other hosting companies will charge anywhere from $3 to $10 per month (with an annual plan), Liquid Web tends to be more pricey. For example, Liquid Web's Nexcess WordPress plan starts at $19 per month and goes up from there. 

No Shared Hosting

Most web hosting companies will offer shared hosting. Shared hosting is where multiple websites use the same server. This is an excellent option for those who are just starting a new website or business owners on a tight budget as it is generally extremely affordable. Liquid Web does not offer any shared hosting options. 

The most entry-level service Liquid Web offers is the VPS Hosting plans. 

VPS Plans Don't Include Free Domain

Since you're paying premium prices for Liquid Web's hosting services, you'd expect that the company would include a free website domain. Liquid Web does not offer a free website domain with any of its VPS plans. 

This can be frustrating for business owners since it means they'll have to worry about purchasing a domain name from a domain registrar. Unfortunately, many domain registrars use unfavorable tactics such as hidden fees, transfer fees, or charging for privacy services.

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The Bottom Line

LiquidWeb is a fantastic web hosting company, but it's not for everyone. The company's dedication to its clients, 100 percent uptime guarantee, VPS hosting options, and 24/7/365 customer service makes it a great choice. Unfortunately, Liquid Web is quite expensive, so if you're on a tight budget, we suggest looking at other web hosting companies. 

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James Sunnyvale, CA

Very bad hosting! Avoid working with them! They wasted a lot of my time!

2 years ago

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